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Answer Red SFR: how to configure your mobile messaging

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You are a mobile client, internet key or tablet
Use the email address you entered when creating your account or mobile line number

You are a fixed customer
Use the email address you entered when creating your account or email address (@SFR.fr or @neuf.fr) or new identifier

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If you have terminated your mobile line
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You are a mobile client, internet key or tablet
Use the email address and password you have entered when creating your account or mobile line number and password you received by SMS.
(If you have not received it, you can ask for a new one by clicking on the forgotten password link and by entering the requested information).

To access your personal account, your line must be active on the SFR network.

You are a fixed customer
Use the email address and password you have entered when creating your account or email identifier (in @SFR format.fr) and your password, they are indicated at the top left of your mail “Monitoring your order”: this is the information “messaging identifier” and “messaging word”.

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Answer Red SFR: how to configure your mobile messaging ?

Like most operators, Red by SFR includes in its subscriptions an answering machine that it is possible to improve with two messaging options: answering machine + and sfr live answering machine. So how to access your RED mailbox and how to take advantage of the answering machine red ? This guide explains everything to you !

  • The essential
  • Personalize your red by SFR messaging by composing the 123 And by clicking on the key “2“”.You can Save a new reception message And press “#“To record your new answering machine.
  • It is possible to Personalize your answering machine With the Red SFR answers + options and live answering machine.
  • For Consult your answering machine Red SFR, compose the 123. If your messaging is protected by a password, enter it using the keyboard of your smartphone.

What is the answering machine Red SFR ?

For mobile subscribers

The RED SFR operator offers access to an answering machine with box + mobile subscriptions. For that you have to compose the 123. Consultation of this answering machine is Free and available in unlimited From your mobile. To consult his answering machine from abroad, the price of a call to France will vary according to the emission zone of the call.

It is then possible to Complete and personalize your messaging With options:

  • Answering machine+ at 2 €/month : this option allows you to personalize your answering machine ad by accessing an answering machine library. Visual voicemail is also available, but only for Android phones.
  • SFR LIVE ASSLANER at 2 €/month : This option allows you to listen to the messages left while they are filed, to take a call even if the answering machine is launched, and to save all the messages for a duration that can go up to a year.

For Internet box subscribers

Red Box subscribers can take advantage of the answering machine SFR answers + which is included in box offers. It offers personalization of the message from the answering machine, to receive a notification for all new messages and to save up to 20 messages.

You wish to take out a Red SFR offer ?

You wish to take out a Red SFR offer ? 01 86 65 26 84

You wish to take out a Red SFR offer ? Compare the different Red by SFR offers and choose the one that suits you best ! See offers

How to configure the answering machine Red SFR ?

perplexed man

First of all, when you have just taken out a new RED package, it is necessary to Make a personalized welcome ad. This will allow your contacts to identify your phone number when you are unable to answer them. For this, the procedure to be carried out is very simple.

  1. Compose the 123 From your mobile.
  2. Type #.
  3. Type 2.
  4. Save your personalized ad.
  5. Press # to validate the ad.

How to consult your answering machine Red SFR ?

When you could not answer a call, it is quite possible that the person issuing the call has left you a voice message. For Consult the Red SFR messaging, The procedure is very simple and it is possible to do it from your mobile, from another mobile line as well as from a fixed.

How to consult the answering machine Red SFR from its laptop ?

To access your Answer Red SFR From your mobile in mainland France, just Compose the Red SFR answering machine ::

  1. Dial the answering machine Red SFR 123 from your phone.
  2. Listen to your messages.

If a code has been defined to protect and secure your mailbox, tell it to listen to the available messages. For more information on the secret code of the answering machine Red, go below.

How to consult the answering machine red from another mobile line or with a fixed line ?

In France or abroad, it is possible to consult your messaging from another phone than your own. To do this, follow the procedure explained below:

  1. turn off your cell phone.
  2. Dial your phone number from another mobile or from the fixed line.
  3. Type # during the answering machine announcement.
  4. Find out your secret code and finish with #.
  5. Listen to your messaging.

How to consult the answering machine Red Mobile from abroad ?

To can Consult the answering machine red from abroad, it is necessary that Choose a secret code before departure. This allowsAccess Red SFR messaging from a distance. The method to create a secret code is informed below. Then, once abroad, to be able to access the answering machine it is enough to follow this procedure:

  1. Compose the 123 To see if the country in which you are allows you to access the answering machine red. If access is not authorized, contact the +33612000123. This Red SFR answering machine will allow you to access your messaging.
  2. Dial the mobile phone number.
  3. Type # during the answering machine announcement.
  4. Inform your secret code defined beforehand.
  5. Validate by a #.
  6. Listen to your messaging

Consultation of RED messaging abroad is invoiced the price of a call to France, depending on the area in which the call transmitter is located. If you are having difficulty listening to your answering machine red abroad, you can contact Red by SFR online or by phone.

How to sort the messages of the answering machine red sfr ?

After listening to the messages from Answer Red SFR, Several options are available to sort them. It is thus possible to listen to them or save certain messages, but also to delete those which are less important for Optimize the storage space available on your mobile.

  • Type 1 To save a message and be able to listen to it at any time.
  • Type 2 To erase a message that is not important.
  • Tap 3 To listen to a message again once again.
  • Tap 5 To automatically recall a person who left a message.

The secret code of the answering machine red sfr

In order to Secure your answering machine Red SFR And to be the only person to be able to access the recorded messages, but also in order to be able to consult the answering machine from abroad or from a fixed, it is necessary to inform a Personalized secret code.

How to create a secret code for your red mailbox ?

Blocked mobile

To be able to create a personalized secret code, you must first Access the answering machine by making up the answering machine Red SFR 123 from your phone. Here is a detail of the procedure to follow.

  1. Compose the 123 To access the menu.
  2. Type 3 to customize your messaging.
  3. Type 2 to be able to enter your secret code.
  4. Fill in your secret code of 4 to 6 digits.
  5. Validate with #.

How to activate or deactivate the secret code of red messaging ?

Once the secret code is entered, it is quite possible to activate it or deactivate it. Disable it is useful when you are in France and want Access your answering machine Red SFR Quickly, even if it is less secure. However, you should not forget to reactivate the secret code with each trip abroad. For Activate and deactivate the Secret Code of the Answer Red SFR, Here is the procedure to follow :

  1. Compose the 123.
  2. Type the 3.
  3. Type the 3.
  4. Type 1 to access the Secret Code option.
  5. The secret code is now activated/disabled.

With this procedure, if the answering machine was previously activated, it will be automatically disabled. On the other hand if the answering machine is deactivated, it will be reactivated. If you have planned a trip abroad and the Answer Red SFR is not active, it is therefore necessary to follow this procedure to activate it.

The Red Replying + option: Personalize your messaging

THE answering machine + red sfr, service also offered to SFR subscribers, gives the possibility of Personalize a reception ad. Available on Android smartphone, the choice of answering machine is made from a dedicated message library. It is then possible to personalize your message. With iPhone, it will be possible to use a Visual voicemail.

Red + answering machine: with what mobile packages ?

The option answering machine + is included in all Red SFR Mobile Packages. Once the package has been subscribed, the option will be active in one hour depending on the activation of the line. Find below the Red Mobile Package offers currently offered.

Promotions Red mobile packages Red subscriptions are often on promotion. These discounts are made on the number of internet gigas available in each package. To find out the current promotions, go to the RED website or contact a Selectra advisor on 01 86 65 26 84 .

How to configure the answering machine red + ?

To be able to fully enjoy the services available with the Answer Red SFR, Follow the procedure below where everything is explained.

How to enter the secret code of the answering machine red + ?

To be able to take advantage of the answering machine Red SFR +, it is necessary to Define a secret code beforehand. For that, here are the different steps to follow:

  1. Download the Red Answer app +.
  2. Go to the tab “options“”.
  3. Go to “secret code“”.
  4. Inform a code of 4 to 6 digits.
  5. Click on “to modify“To validate your choice.

How to choose a welcome ad with the answering machine + ?

The answering machine + proposed by the operator gives Access to a message library for answering machine. Choosing one will then allow you to personalize your messaging.

man with smartphone

  1. Buy a reception ad.
  2. Go to the tab “options“of the answering machine+.
  3. Click on “Mobile personally“”.
  4. Go to “Access the solution“”.
  5. Select the ad that you like the most.
  6. Validate your selection by clicking on “I buy“”.

How to personalize the answering machine announcement + ?

Personalizing your reception advertisement is recommended. This will allow transmitters ofIdentify your phone number If you are unable to receive the call.

  1. In the tab “announcement“of the answering machine+
  2. Go to “default ad“”
  3. Click on “to modify“”
  4. Choose the option that suits you best between “Choose an SFR ad” Or “Save the ad“”.
  5. If you want to save the ad yourself, click on the Red Red button to save your personalized message, re-use this same button to validate it.
  6. Go to “continue“”
  7. “Validate”

With the answering machine +, There is the possibility of customizing your answering machine message according to its contacts.

Red visual voicemail with the answering machine + for iPhone

There Red visual voicemail is an option available for iPhone. If you have a smartphone from the Apple brand, you can Subscribe the answering machine + By following the procedure below.

  1. Go to theRed SFR Customer area
  2. Go to the tab “my offer“”
  3. Click on “add options“”.
  4. Add the option “answering machine +“”

SFR Live answering machine: your mailland live

The service of Mail red sfr answering machine live is available with Red subscriptions. It allows for certain advantages not available with the classic answering machine offered by Red.

  • Listen to the messages in instantaneous when saved.
  • Return to a missed call if the transmitter is leaving a message.
  • Save the messages saved for a year by archiving them.

The possibility of listening to your email live is available in mainland France. Without commitment, if the Live answering machine option is terminated, it will still be possible to keep your personalized ad as well as its recorded messages.

To be able to benefit from this option, go to your RED customer area or on the Red site.

Fixed telephony: the answering machine Red Box

What services includes the answering machine Red Box ?

Red Box offers all offer a fixed telephone service in their subscriptions. It is therefore possible to benefit from a messaging service. THE Answer Red SFR Fixed is quite complete and offers a number of advantages.

  • Save a personalized message for your answering machine.
  • Save up to 20 messages, the voice box is then declared as full.
  • Receive an SMS or email alert message with each new message.
  • New messages are kept 30 days. They will then be deleted.
  • Archived messages can be kept for 15 days. They will then be deleted.

How to activate the answering machine Red Box ?

To be able to activate the fixed messaging available with its RED box, it is necessary to connect to its Red customer area, Then follow the procedure below:

  1. In “Offer and equipment“”
  2. Go to “Consult your answering machine“”
  3. “”Configure your answering machine“”
  4. Go to “inactive“”
  5. Inform a 4-digit access code and confirm it
  6. Validate your choice then wait until the end of the activation procedure.

How to consult your answering machine Red Box ?

For Consult the answering machine Red Box of the landline phone, two options are possible. This approach can be carried out from a landline phone or from the Red Customer Area.

How to consult your answering machine Red from a landline phone ?

Just like for the mobile answering machine, the Fixed Red Sfr Mail perhaps consulted by composing the Red SFR answering machine.

  1. Compose the 123 To access Red SFR messaging.
  2. Listen to your messaging.

How to consult the answering machine Red Box from its customer area ?

Since theRed customer area, In the Red answering machine section, it is possible to access a number of advantages. It will indeed be possible to know which number of the person who tried to join you, to know the date and time of the call as well as the duration of the message.

It will also be possible toAccess Red SFR messaging and D’listen to messages saved directly from the computer, then sort them by archiving or deleting them. With the fixed phone answering machine, it will be possible to save important messages by downloading them in a special format.

You want to take out an offer at Red by SFR ?

You want to take out an offer at Red by SFR ? 01 86 65 26 84

You want to take out an offer at Red by SFR ? Compare the offers available at the operator Red by SFR and choose the one that best suits you ! See offers

Updated on 09/18/2023

Astrid arrived at Selectra in 2019, she writes and optimizes telecom content on various themes.

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