KDRIVE INFOMANIAK

For companies, NGOs and public administrations

Knowledge Base

1000 FAQS, 500 tutorials and explanator videos. Here, there are only solutions!

This Guide Explains How To Add, Block or Delete A User from a kdrive. To find out More about the Operation and Management of User Rights, please consult this guide.

Add User

The User Must have an infomaniak account to Join kdrive. This one is totally free.

1. Access your kdrive (kdrive.infomaniak.com)
2. In the Left Side Panel, Click on the Icon to the Right of the Name of Your Drive
3. Click on Invite to New User
4. Click on
   • Add a user to drive to make a user already present in your organization
   • Add to use to my organization to invite an external user
5. Enter the Email Address of the User to Private and specific His Rights
6. Click on Guest

The User will receive an email allowing them to accept the invitation (valid for 1 month). He will be indicated as a pending guest user in the kdrive user management.

Block To User

This feature prevents in use from accessing files from a drive from the web interface (kdrive.infomaniak.com) and from a device.

1. Access your kdrive (kdrive.infomaniak.com)
2. In the Left Side Panel, Click on the Icon to the Right of the Name of Your Drive
3. Click USERS Manage
4. Click on the icon to the right of the user on on Block Access to the User
5. Click on User block To confirm the action

To unlock a user, just follow the same procedure.

How to Remove a User from a Drive

If a user leaves your company or team, you have several options as an administration. You can choose:

• Block The User For A While (See Above)
• Complety DELETE The User and Their Files
• Delete The User and keep their files for 6 MONTHS
• Delete The User and transfer their files to another user

Actions to perform to use:

1. Access your kdrive (kdrive.infomaniak.com)
2. In the Left Side Panel, Click on the Icon to the Right of the Name of Your Drive
3. Click USERS Manage
4. Click on the icon to the right of the user on on Remove User
5. Choose Whsther or not to Keep User Data:
   • Keep User’s Files for 6 MONTHS GOLD transfer Them to another user
   • Delete User’s IMMOSE FILES AND SURVERENTLY
6. Click on Delete Access Rights

KDRIVE INFOMANIAK

1,000 FAQ, 500 tutorials and explanatory videos

Documentation for developers

By cat, telephone or email

Assistance 7/7 – 24/24

For companies, NGOs and public administrations

Ecological commitment
Discover our commitment
About infomaniak
Partners and resellers

Discover the best alternative to web giants to store your data

Start guide

Browse our guides to find out how KDRIVE can improve your efficiency and simplify your life in the office, at home and on the go.

Discover all KDRIVE features

Your kdrive everywhere

The KDRIVE app provides access to your documents and photos from all your devices.

Synchronize data with KDRIVE

Work on the move

Download Onlyoffice for free to continue working in Outside Connection mode.

Save your photos

On mobile, the KDRIVE app automatically saves your photos on KDRIVE.

Save photos with KDRIVE