If your Mac displays an empty screen at start -up – Apple assistance (CA), my MacBook lights up, but the screen remains black – Soros

Macbook that lights up but the screen remains black, how to do

If you have started from the recovery of macOS, a window of utility that includes the disk utility should appear. Select disk utility, then click Continue and follow the steps described in this article:

If your Mac displays an empty screen at start -up

An empty screen (black, gray or blue) should appear one or more times when starting. If your Mac seems to be blocked on an empty screen, proceed as follows.

gray screen

Try to start from the macOS recovery feature

If your Mac seems to be on but the screen remains empty, follow the relevant steps depending on whether or not you use a mac with Apple chip. If you are not sure, you can try both ways.

Apple chip

  1. Press the power button and hold it down for 10 seconds, until the start-up options window, which includes a gear icon entitled Options, is displayed. Select Options, then click Continue.
  2. If the start -up options window is not displayed, release the power button, then repeat step 1.

Intel processor

  1. Press the power button and hold it down for 10 seconds.
  2. Press the power button, then release it. Then immediately hold the control keys (⌘) + r inserted until an Apple logo or another image appears.

If you can start from macOS recovery

If you have started from the recovery of macOS, a window of utility that includes the disk utility should appear. Select disk utility, then click Continue and follow the steps described in this article:

Disk utility selected in macOS recovery options

If the disk utility has not found any error, reinstall macOS.

If the disk utility has found errors and repaired them, restart your Mac. If the problem resurfaces after restarting, reinstall macOS.

If you cannot start from the macOS recovery feature

If you cannot start from the recovery of macOS, it is possible that your Mac does not light up at all:

If you use an external screen instead of an integrated screen, make sure the problem does not come from your external screen:

Macbook that lights up but the screen remains black, how to do ?

MacBook Black screen

At first, you must make sure that the MacBook is good alight.

In order to check this, here are two possibilities:

  • Press the key Shift lock from your keyboard and if the light comes on, it is that it is well lit.
  • Try to connect via USB-C/ DisplayPort Your MacBook to a external screen To see if an image is displayed or if you see your office.

2. A backlight problem ?

For models of MacBook Air until 2017 and the MacBook Pro until 2015, it is possible to Check if this is a backlight problem Thanks to the apple at the back of the screen.

Indeed, by placing a torch lamp at the apple level, the light will allow you to reveal the display of your screen in the rear place from the rear.

3. Possible repair methods:

You can make the following manipulations:

Indeed, these two methods may solve the problem, if it is a SMC which is blocked Or if it is a operating system bug.

However, if after a PRAM or SMC reset there is no change, it is that it is a material concern:

  • A screen problem
  • A backlighting circuit problem
  • The motherboard is failing.

In order to understand where the problem comes from, it is advisable to bring your MacBook at a specialized technician, so that he can examine the device and find the cause of the problem.

5. Conclusion

Discover our full video on the new Soros YouTube channel and other articles on our blog.

For curious people who want to get in more detail concerning repairs to Apple and micro -welding products, you have the possibility of consulting other videos and tutorials here.

Failure ? A question ? Contact us and we will get back to you transparently. Benefit from a diagnosis and a free quote and a big smile !

Soros, this is the expertise at your service !

Why come
At Soros ?

Discover expert know-how in Montpellier, Occitanie, in the heart of a lively neighborhood where you can park without difficulty. We offer a reliable and just diagnosis for an honest price related to the price of the part to be replaced and the skills of a seasoned and passionate repairer who shares with you all his knowledge.

Apple repair and restoration transparently

MacBook Pro and MacBook Air fails: precise diagnosis and clearly explained to the customer

Quick repair MacBook motherboard and MacBook Pro

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