Where to find my connection identifiers (customer number and secret code) to connect to Hello Bank! Pro? | Hello Bank! Pro, online safety: good practices | Hello Bank!
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To access Hello Bank services! Pro, you will need to use connection identifiers allowing you to connect to your hello bank application!* In complete safety, namely:
Where to find my connection identifiers (customer number and secret code) to connect to Hello Bank! Pro ?
Where to find my connection identifiers (customer number and secret code) to connect to Hello Bank! Pro ?
To access Hello Bank services! Pro, you will need to use connection identifiers allowing you to connect to your hello bank application!* In complete safety, namely:
- Your customer number : 10-digit identifier, not modifiable and sent on the day of activation of your account by e-mail;
- Your secret connection code : 6 -digit password, strictly confidential and sent by SMS on the day of activation of your account. You can modify it from your hello bank application!*, “My space” section> “My parameters”> “secret code”.
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