The story of Lenovo and its emblematic ThinkPad

Hello, we unfortunately do not know this company.
Why did your dealer tell you to contact her ?
Who is your dealer ?
Be aware, however, that your hard drive is still guaranteed for 6 months because it has just been changed. Do not hesitate to tell us more. Good day,
Emmanuel of the Electroguide team.

What is the LENOVO brand of computer ?

The Lenovo brand is a Chinese brand manufacturer of laptops, office, tablets, smartphones … but what people know less is that the Lenovo computer section comes from IBM redemption in 2005. It is the biggest computer brand in the world to date.

That the LENOVO brand manufactures ?

Lenovo manufactures Laptop PC computers, of the Ultrabook and tablets, of the office computers All-in-one, work stations, storage or networks, as well as IT accessories.

To give you a best idea of the brand range, as well as prices charged, we offer a summary of products proposed by the brand.

Products	Brand key models	Price	See
	Lenovo Tab P10 10.1

Best quality price report

Best quality price report

What is the quality of the brand ?

First of all, it should be said that the laptop range offered by Lenovo France is one of the bigger of the market, with products that are both classic such as laptop Or office with Workstation on the one hand, and Hybrid laptops (which also make tablets) as well as computers dedicated to video games on the other hand.

There Lenovo brand offers for each type a range ” For the House” , another one ” For work“, And finally one last” For multimedia“” . Each ranges being technically adapted to the use.

It is also the first brand to have invented convertible PCs in tablets with the yoga range .

Practical because under Windows 10 and usable in two modes. These are convertible computers focused on leisure. Their main attractiveness lies in innovation on the hinge and the fact of power turn the screen 360 °. Some models also have up to 9 hours of autonomy . THE Cooling system computers is effective and allows constant and especially silent cooling (Unlike traditional tablets that heat very quickly)).

Finally, Lenovo is also distinguished by the Hinged robustness, which is one of the brand’s qualities. It is known and recognized for this.

Lenovo is also classified among the best brands from a customer service . Teams of Expert technicians are available to help you if you meet difficulties in using your equipment.

Origin of the Lenovo brand

The Lenovo brand is Born in 2004 in China, But the computer branch comes from the acquisition by Lenovo from the IBM laptop computer branch in 2005.

From 2005 to 2008, the group’s results are in deficit, due to both a strong competition especially from the American brand Dell, but also to the lack of innovation .

It is onlyFrom 2008 With the arrival of a new CEO: Yang yuanqing, that the brand begins to go up the slope with in particular an innovation allowing to turn off and turn on the faster computer.

From 2010 to 2013, Lenovo goes from the row of the fourth PC manufacturer to World number one in the world in front, there HP brand. The brand now sells computers worldwide, and especially in France and Europe.

Finally, in January 2014, Lenovo bought from Larry Page (CEO of Google), the game Motorola “mobile telephony.

Our opinion on the Lenovo brand

To conclude, we would say that the World number one place de Lenovo is deserved . His innovations, and his successive redemptions of companies allow him today to be a full actor computer sector.

THE consumer opinion are generally positive on Lenovo. It’s about a reliable mark that we recommend you .

We’ll see What will be his innovations In future years, the Lenovo brand must now be a pioneer and innovative in this sector if it wishes to keep its Hardly acquired place.

How to choose a laptop ?

Here is our buying guide dedicated to Laptops. There are several types of laptops: classic, tactile, 2 in 1 hybrid, or specialized for gamers (games) . What are the criteria of choice To know before buying a laptop ? (What we don’t tell you elsewhere. ))

The 7 best laptops of 2023

Welcome to our Comparison of laptops For the year 2023 . We have chosen here to present the best models laptops by brand . This comparison only includes models Between 15.6 and 17.6 inch. For the Small, See our ultrabook comparison.

Top 8 – PC Brands Computer

For Compare computer brands, Here are our opinions on each of them, on their quality, their reliability. Do not hesitate to visit our ranking.

Click on the links above for Access the pages.

How to choose an ultrabook ?

If you don’t know how to choose an ultrabook, This buying guide is for you. We give you here all the technical criteria that differentiate ultra-books between them, several tracks of choice of cheap ultrabooks and a classification of the best ultrabooks: the good brands and the good models.

The 7 best ultrabooks (2023 ranking)

What are the Best Ultrabooks of the year 2023 ? here is our ranking Favorite of what we believe to be the best ultraportable computers (which now turn into tablets), perfect for mobility. We hope this comparison will help you choose the right.

The 12 best brands of computers

Welcome to our 2023 classification Best brands of computers (laptops, office, tablets). THE 12 brands which today dominate the market are classified in order of importance . For each brands, We offer an opinion on the brand, the quality it offers, its innovations .

Computers and tablets news

If you want learn more on computers, tablets, or on particular problems linked to this type of device computer science, You will find below our different advice and news on this subject:

Advice

• How to choose a laptop ?
• Which ultrabook ?
• How to choose a PC screen ?
• Who are the most reliable laptops ?
• What type of computer to choose ?
• How to choose the laptop processor ?
• How to choose a touch pad ?
• How to choose a good reader ?
• How to choose an SSD hard drive ?
• How to choose a video game ?
• What is the Compaq brand worth ?

Classification and comparison

• The 7 best laptops
• The 7 best ultrabooks
• The 7 best pc chromebooks
• The 7 best pc screens
• The 12 best computer brands
• The 7 best gaming laptops
• The 7 best PC Laptops Student
• The best 7 SSDs of the moment and not expensive
• The 7 best video game consoles
• The 7 best virtual reality headsets
• The 7 best VR headsets for smartphone
• The 7 best readers
• The 7 best touch pads
• The 7 touch pads at less than 200 euros
• The 7 best Apple accessories

Your opinion :

Share : Twitter Facebook Google+ Pinterest Linkedin Tumbl Email

130 comments

The Lenovo brand is the worst brand that exists, you have no conscience of what you write, or if maybe it is to put the audience in your article is loose, the tastles of Lonovo break for fear ! Quality and after -sales service is excruciating and non -existent flee !!crazy bands .

I bought online a tablet The Novo Pro 11 Gen2, with a very good discount … Everything was correct, 10 days later, the day of delivery, I receive an email by indicating myself canceled.. without reason ! Especially since the tablet is still online online on the site.. It’s really shameful ! Very dissatisfied with this brand ..

Purchase of an all in one Ideacentre, HS hard disk 2 months after the end of the Lenovo customer and commercial service guarantee, they asked me for an email to be contacted result a year after a solution but I receive emails ad every two days .
Lenovo not reliable and no after -sales service
,

Hello, I strongly recommend the Lenovo brand to you,
I acquired a PC Legion 5 Pro which broke down after 2 months when I barely used it. The Support Service requires 3 repair before replacement, with regard to repair it has been refistol with used parts.
For me, he changed the motherboard after repairing the product to recover abnormally the performance is below what the PC could provide in its new version.
I have to send it back again for repair because once on the computer heats up like an oven in the space of a minute. Everything but not Lenovo

Hello, Purchase of a LENOVO T540 PC Always under a jack jack warranty no longer fungal not supported, I regret the Americation to have trusted this brand when I had always had PC type ofll or HP.

Good evening, my computer has stopped working all at once and impossible to turn it back on. As he was broken down in April 2022 bought in November 2021 I purely and simply request a refund with cancellation of the sale, thank you

Emmanuel d’Electroguide on February 7, 2023 11 h 40 min

Hello, Depending on the breakdown and its original price, it is not certain that the refund is accepted but you can indeed request it.
Perhaps they will rather offer you an exchange or a having.
According to DGCCRF in the chapter “Implementation of the guarantee of conformity”:
https: // www.economy.gouv.FR/DGCCRF/Publications/Life-Pratical/Parts Pages/Les-Garanties-Legales
“The choice goes to the consumer unless the latter generates a manifestly disproportionate cost for the seller, given the value of the property or the importance of the defect. Do not hesitate to keep us informed.
Good day,
Emmanuel of the Electroguide team.

My situation: a laptop under “Premium care” warranty (warranty extension from 2 to 5 years), whose integrated camera no longer works after just over two years. I take the warranty (at 0805542323), which has a repair on site. A first technician makes me do certain manipulations and checks, takes my hand at a distance to check if it is a soft problem, does not solve anything, and tells me to reinstall Windows. The problem is not solved. A technician comes, replaces the camera previously ordered, but not the tablecloth because the tablecloth received is not the right one … The problem is still not solved. The technician leaves, writes a report and controls the tablecloth again as well as an electronic module between the camera and the tablecloth. Without any news after about 10 days, I relaunch and discover that the file has been closed. I therefore reactivate this intervention. The technician returns, and we discover that the camera again alone has been shipped, but neither the tablecloth nor the electronic module. Problem always without solution, therefore.
So we ship the computer to Germany, with Lenovo label (important, because I am not the customer of the carrier …). After more than ten days, I receive an email with a quote of more than 120 euros because the computer is supposedly arrived at deteriorated. I note that it was then up to the recipient to have the carrier’s insurance play ..
It’s been more than two months since I don’t have my computer. My fifteen calls on 0805542323 did not lead. I have claimed that a manager or manager or manager contact me. I have not received any calls ! My last call today told me that I was going to recover it not repaired from the initial problem, and broke more.

Very disappointed with the Lenovo brand I bought my S145 API laptop on July 14, 2020 The warranty is therefore finished and today my computer is no longer light and from the start I had problems in the JP J ‘would have been bringing him back … I could not type a text without looking at the screen because at the end of a word my cursor gave me elsewhere in another sentence. In 2020 it was a computer still cost me € 599.48 ������

Catastrophic. After a year of use of an Ideacenter G5 (1100 euros, all the same), I am already at two breakdowns. The computer refusing to turn on beeps, and online help informs me that the meaning of beeps is not available for this model. I am offered a after -sales service in Germany: “It can take two months”, “And yes, when it breaks down, it’s never at the right time …” (nice solicitude). I am informed that there is no guarantee that I can find my data as a result of the repair, so “make a backup before”. For a computer that refuses to light up, the advice is daring. The icing on the cake: their technical service by phone, not very relevant, was also this morning … broken down. (“We remind you in an hour,” they told me three hours ago)

Saa Michel Yombuno on September 17, 2022 18 h 51 min
I really like the Lenovo computer.

Hello, Lenovo one of the worst PC brands !
July 9 when I fell my computer back by
The screen to see better, I heard a crac inside the screen and he cracked internally because of this harmless gesture without any shock.
I reported the problem to Lenovo technical support on June 16 so that the screen was changed. They didn’t want to know anything and said it was material damage.
Subsequently and with a lot of insistence, they ended up sending me a return label.
It’s been a month since their technical service has my computer bought in December 2021 at a price of € 1199.
After several emails exchanged, I sent them a formal notice by email on July 15 and recalled that according to article L. 217-10 of the consumer code, they had until July 16 to repair the computer they have. I also pointed out to them that beyond, I will request the cancellation of the sales contract and the refund within 10 days, or on July 26.
Following this July 19, the Lenovo store made me three proposals: repair, replacement or reimbursement of the product.
That same day, I answered the refund by email and wanted.
Without return from them, I contacted them on July 29 and it was specified to me that the reimbursement had been issued the day before on July 28.
However, since then, I still have nothing on my bank account.
This weekend, I received a contradictory email informing me of their decision, i.e. computer repair at my expense.
On the phone, I am offered 2 choices, either wait for the file to be processed (it’s been for more than 2 weeks and still nothing) or talk on the phone to his superior who only speaks English without translator and does not respond to emails sent Yet translated, leaving an employee to point out to me that the file is sent to a service
superior.
What I have already been told several times.
The Lenovo store told me that I can call every day, that it will not do anything else because they are blocked for this file ..
Consequently, “undertakes to provide excellent after-sales service” of telephone ringing is a simple false advertisement more punished by law by law. In addition besides their extreme slowness and the arduousness of the after -sales service which, after a problem, will make you directly regret having bought from them, they are unable to comply with the texts of law and to reimburse a defective item .
I should have listened to Truspilote’s comments 1.4/5 that does not lie !

I bought a portable PC before the start of the school year, the price seemed interesting in view of the components, at the start very good operation until three months ago when I lit it to do a job, the white screen, I Decides to take it where I bought it to operate the warranty, the computer goes to after -sales service, we are given two weeks for a response that was given a month after for ultimately for a cost ultimately repairing equivalent to the price of the PC, I refuse to pay so I recover it a month after the answer and I do to connect it to an intermediate screen, the completely black screen, a keyboard that no longer responds and cracks on the Screen not present during deposit.
In conclusion I do not recommend the brand, because if there is a defect on your computer, it is your fault.

Emmanuel d’Electroguide on May 12, 2022 12 h 30 min

Hello, you were explained to the lack of care by the warranty ?
Could you tell us more about the diagnosis please ?
Where did you buy it ? Do not hesitate to keep us informed.
Good day,
Emmanuel of the Electroguide team.

Purchase of a Lenovo laptop as the first PC to my young son during confinement. Apparently good product, more memory than its competitors in the same price range, ergonomics a little below (support for painful hands in the long run). At the beginning the impression of having made an intelligent purchase, but an autonomy of less than 1 hour and the poorly placed on/off button spoil the landscape a little. After a few months, it becomes more serious: very regular system crashing with mosaic screen MSO blue screen version. In particular to move the PC when it is turned on triggers once in 2 the planting of the system. False contacts in the motherboard or the wiring ? Cries of rage of my son who loses his in progress documents. Then the ignition becomes capricious: sometimes the PC turns off automatically a few seconds after ignition, sometimes it refuses to turn on. Conclusion: never again Lenovo, certainly cheap but quality and reliability up to the price. Obliged to buy him a PC, I will most certainly opt for the same brand as mine (a famous US who has always sold by correspondence), much older than that of my son, barely more expensive but always efficient and giving me full satisfaction. Perplexed: where the opinion of the official tester of this site comes from ..

After the thinkpad, rotten laptops. Honestly. Than problems. Rotten battery. zero reliability. Zero touchpad, only the whitelized components are accepted. Factory partition problems (the touchpad no longer responded, it took a USB 2 mouse.0 to get there!)). It’s up to you to see, but I never personally. really really rotten.

The Lenovo M7 tablet and no one it has no features as soon as I received the charger and I plugged into my tablet it fell it each time to calt it with the photo and blur the M7 tablet and not from the all resistance she does not buy this tablet I do not recommend it I prefer to have a wiko that this tablet

I would like to know the old and recent computer brands.

Emmanuel d’Electroguide on February 3, 2022 13 h 09 min

Hello, look for a particular model or computer ?
There are many brands like Asus, Apple, Acer, Lenovo, HP, Dell, MSI, Razer, Ordissimo, Huawei etc.
What are you looking for ? Do not hesitate to tell us more.
Good day,
Emmanuel of the Electroguide team.

Very above I bought a central unit, in 2 months I had to force 35 times the stop of my computer so that in the end the loose hard drive, no after -sales service in the store or I bought it I had to send it back to Lenovo in Germany for 3 weeks. Personally I will not buy this brand with a PC at 200 € I had no problem while with the Lenovo at 500 € I had only problems.

After 2 years I have no more warranty and here is my pc is in green pink colors and I can no longer play my Puical Games I no longer distinct the colors.

Emmanuel d’Electroguide on January 4, 2022 15 h 43 min

Hello, this type of problem is generally similar to a slab problem.
You can try to do with a professional if a screen change is possible but it is unlikely that this is financially interesting. Do not hesitate to contact us if you want help in choosing a new device.
Good day,
Emmanuel of the Electroguide team.

I ordered a T580 in December 2019 guaranteed 3 years.
Aside from some problems such as the duration of the announced battery of 10Hoo and which held only half, and the keyboard keys which stride the screen the rest worked.
Recently the screen of my T580 broke on its own probably because it was not on a perfectly flat surface.
Lenovo refused to take it under warranty when it is obviously a design defect.
Consequently,
I will never recommend a Lenovo product again
I do not recommend this brand.
I do not recommend his after -sales service.

I Bough a Lenovo 2 Weeks After My Purchase The Computer Stopped Working, I Sent It To The Repair Shop It Took Them 2 Weeks To Fix and When I Got The Computer Back It has this wired click noise, when i contact customer service they very very Unhelpful they Told Me to Send It To The Same Repair Shop and To Wait Another 2 Weeks This is such a problem to have for a new laptop since I work online and i am a grad student . The Customer Service where very unhelpful and they Couldn’t understand How A Total of 1 Month for Repair is not acceptable for a New Computer, this is the Worses Purchase I Have Made and I Don’t Recommend Any One BY THIS BRAND BRAND BRAND BRAND.

My PC had a short circuit.
I was sent a quote of 632 euros for the repair of my PC while the PC is still under the 2 -year warranty.
I was told that the problem came from my electric catches when I never had an electrical problem. Medion does everything not to take into account the warranty.
Medion (Lenovo after -sales service) and Lenovo to flee !

Emmanuel d’Electroguide on August 24, 2021 23 h 02 min

Hello, did you contact your home insurance ?
If this is a problem due to taking, your insurance will involve an expert to see where the problem can be dangerous can come from.
If there is indeed a problem, see with your insurance if they can help you with repair or change your PC. If your home is not in question, send the expert’s report to the Lenovo after -sales service which will have to intervene. Do not hesitate to keep us informed.
Good day,
Emmanuel of the Electroguide team.

Augustine the slab on July 16, 2021 23 h 54 min

Hello I also have mobile aporeils Lenovo but I can surely not say that it is a deserved brand.
Yourself, Augustine the slab.

In your dithyrambic description, I have not seen any information on the installation of spy software (superfish) in 2015.

Computer (ideapads340) as indicated Chinese brand, low -end product, poor quality screen, noisy and which plants several times a day, to avoid, I will no longer start the error again when buying a PC, Lenovo never !

LENOVO THINKCENTRE M920z computer
Since the start, the CD player/engraver made noise and has not engraved CDs, only DVDs. I admit that I did not take care of it that I only use it very often.
After a while I nevertheless pointed out the concern by email to Lenovo who immediately asked me if I wanted to change the room myself or bring a technician, the two being taken under.
I chose to do it myself and it went well, especially thanks to the detailed manual available online. Quick effective, thank you Lenovo!
Second time that I have contacted the Lenovo after -sales service and second time that it is top, but it is true that the after -sales service for the pro range is different from the after -public range … Conclusion, take the pro range (Think…) and forget the supermarket PCs!

Albertini Dominique on December 7, 2020 8 h 03 min

Hello I have a Lenovo ThinkPad Tablet X201, I installed Windows 10 in place of Windows 7 Pro only absent pilots especially those of the tablet the latter serves to my grandchildren to familiarize themselves with a computer and play with this fabulous screen, ‘Today I have to uninstall Windows 10 and I lost on the 7th, with my PC Dell the installation of Windows 10 caused me no problem with the drivers I went to the site and automatically the pilots are are placed. Thank you for taking the time to read me

I bought a Lenovo Thinkpad P70 17 workstation.3 ″ to an individual two months ago. The machine was very much used by its former owner. In the morning, to get to launch Windows, I have to turn it off and turn it back three times in a row, otherwise I remain blocked in the BIOS or stay planted on a LAN search. Is it normal ? Is there a remedy ? When I read the comments on this page, the on/off button will not last long, and in the event of a problem, I am warned: I will certainly not be able to count on the after -sales service !

Emmanuel d’Electroguide on December 7, 2020 12 h 15 min

Hello, you may have to put the BIOS in its default settings (it must be doable on the last BIOS screen), or otherwise change the order of sequence of the BIOS if something pushes the PC to start on it.
The F2 or F12 keys are not sunk ?
This could also explain the almost systematic start -up on the BIOS do not hesitate to keep us informed.
Good day,
Emmanuel of the Electroguide team.

Hello, Emmanuel,
I answer point by point to your indications.
The delivery of the default BIOS parameters has been made for a month, but since then, I have loaded a new version of BIOS, it is useful that I repeat the default settings again ? The only result in my opinion will be to give me the search for a LAN at start -up, which I had deactivated by modifying priority orders.
I “played” with the F2 and F12 keys at start -up: F2 does nothing, and F12 rushes me into the Bios with a beep that I have not otherwise. I do not believe in a keyboard failure.
The configuration of my machine is quite specific: the mass memory consists of two SSDs of 1 to each mounted in raid0. In BIOS priorities, there are HDD0, HDD1, HDD2 options…. I would like to put a record first, but which ?
When I press the on button, in addition to the screen with the Lenovo banner, the disc indicator lights up once. If he has not rose once again in the semi-secret that follows, it’s over, I don’t have Windows, and I can only turn off and turn on. In the BIOS window, there is indeed a “windows manager” option, but it produces nothing, the disk witness does not even light up.
Otherwise, the station can be used, but systematically owing the “booter” three times, it’s a toe.
Thank you for your attention.

Lamentable.
The hard drive of my computer all in a coward after only a year.
I send the computer to the after -sales service.
He returns with the broken screen.
Lenovo tries all the possibilities so as not to assume his responsibility.
They are forced to admit that when they received it, the screen was nickel, but refuses to repair it, on the grounds that they cannot turn against the carrier !! Lenovo, never again !

Emmanuel d’Electroguide on November 9, 2020 13 h 08 min

Hello, try to contact a consumer association to find out how to turn against Lenovo ?
The computer was properly wrapped upon return ? Do not hesitate to keep us informed.
Good day,
Emmanuel of the Electroguide team.

Mrs I buy a Lenovo brand computer at Darty in Saint Leonard and I had to recite a 30 euros because I buy the ordit on November 4, 2019 and nothing received from this refund since that date

Emmanuel d’Electroguide on August 21, 2020 10 h 25 min

Hello, do not hesitate to go to your Darty store to find out if they have all the supporting documents to make this refund. Do not hesitate to keep us informed.
Good day,
Emmanuel of the Electroguide team.

I have a gaming pc gaming lenovo y700-15acz amd fx since 2016, I do not regret this purchase, very robust of excellent quality and powerful for the games “it wins”. If I had to replace it without hesitation Lenovo.

hello, do you have a battery that runs out fairly quickly ? This is the case for me

Emmanuel d’Electroguide on November 26, 2020 12 h 48 min

Hello Jekob, how long have you have your device ?
What is his reference ?
If your battery starts to run out, you should according to your device be able to change it if necessary. Do not hesitate to tell us more.
Good day,
Emmanuel of the Electroguide team.

hello to everyone personally I decide the Lenovo brand .After sending my pc for a problem of ecrans I am sent to me with a network card failure, it’s been more for 1 month since I phone every 2 days he answers we will remind you via a platform in Germany but still nothing lenovo To no soaping and inexhausting after -sales service I would never buy the Lenovo brand and I will decide it to you

Emmanuel d’Electroguide on June 30, 2020 10 h 31 min

Hello, remember to contact them at this number:
+ 33 170 381 927
For Lenovo and IDEA products, press 2
For Think products, press 3
For servers, press 4
To identify your product, press 0
Monday – Friday: 9 am – 6 pm We cannot find a postal address but you can try to contact them via social networks, CMs sometimes speed up certain files. Do not hesitate to keep us informed.
Good day,
Emmanuel of the Electroguide team.

Hello I have a laptop pc novoo and light up more I press a button very little next to how to restart it thank you very much for helping me

Emmanuel d’Electroguide on August 18, 2020 10 h 13 min

Hello, what is the reference of your device ?
How long has you been ? Do not hesitate to tell us more.
Good day,
Emmanuel of the Electroguide team.

I bought at the end of January a Lenovo portable pc in promotional offer with reimbursement of € 100. I sent the required elements (participation number with galley to obtain it on their site, invoice, barcode) I had the very unpleasant surprise to receive an email a few days ago informing that the code bar was not good and so there would not be refund. By calling, I am explained to me that this is not the right barcode, that there was another on the box etc …And that then they could not reimburse me. In the file on the reimbursement methods, at no time is it reported a risk of confusion between several bars code on the same cardboard. In short, I have the very unpleasant feeling that everything is done to avoid repaying the buyer who believed in the promotion (who was displayed in a very ostensible way with Darty) I send a letter of formal notice before initiating Other actions

Lenovo is dirt 3 times in after -sales service in 6 months bought nine from Darty .a shame when we talk about a good product, so Chinese we understand why it does not work
You have to stop selling these garbage

I bought at the end of January a Lenovo laptop PC as part of a promotional offer (€ 100 reimbursed by Lenovo).
I sent the items for the refund (participation number, invoice, barcode)
It was already complicated to recover the participation number on the site, which bugged. But I especially had the unpleasant surprise to receive an email indicating that the barcode was not the right one, and that they could not reimburse me. I sent the barcode which was on the box, it seems that there have been several bar codes, but no precise indication is given in the conditions of reimbursement on this possible confusion between different codes bar. I sent a letter of formal notice, I’m here.
I consider that they are implementing all the means to not reimburse, it is lamentable.

Hello, I am happy with my PC Lenovo that I acquired used but a thinkpad W540
A pro laptop pc, with the possibility of transforming it according to our needs with their pieces detached
Maybe the new models are not as reliable, to see for time

Sorry but I was looking for the quality of the Lenovo after -sales service, and I only find blah without any statistics or sources … This site is useless.

Emmanuel d’Electroguide on January 29, 2020 11 h 44 min

Hello, the quality of a after -sales service differs according to each and give you statistics that only a service (of Lenovo therefore) knows is not possible.
Our site helps consumers to make their choice of products but cannot ensure the quality of a after -sales service since the experience of each is different. Emmanuel of the Electroguide team.

I agree with you no after -sales service if not a German platform we never remind you of a month that its hard

does not work well to avoid a great disappointment

Good morning,
I bought in September 2017, a Lenovo computer.
– In April 2019, a first breakdown appeared. We brought it to the SAV from the store where we bought it: change of hard drive
– In September, two days before the end of the warranty, a second breakdown appeared. So we have brought it again the PC to the store’s after -sales service: change of hard drive
Which means that the hard drive has been changed twice over a short period. Following this second breakdown, we asked for the replacement or reimbursement of the PC because we can imagine that the breakdowns will not stop there. Today, the PC is therefore no longer under warranty and we fear that the second hard drive is quickly defaulting. I would like to contact the company Médium in France whose number begins with 02 but no one answers. The store’s after -sales service where I bought the PC gave me an email address, which apparently is not good. I had a return of non -deliverance. Who can help me get this information. THANKS

Emmanuel d’Electroguide on October 24, 2019 17 h 30 min

Hello, we unfortunately do not know this company.
Why did your dealer tell you to contact her ?
Who is your dealer ?
Be aware, however, that your hard drive is still guaranteed for 6 months because it has just been changed. Do not hesitate to tell us more. Good day,
Emmanuel of the Electroguide team.

Where the articles that are sent to repair pass ? Who collects them ? Is there a traffic that is made of these machines ? We can legitimately wonder given the number of complaints going up the same problem on the right and on the left ! Not to mention the people who give up in front of the inaction of the supposed people to provide them with answers. I am planning to set up a swarmed action in justice, so I ask all the people who have encountered problems with the after -sales service of Lenovo to make themselves known here or in private. Furthermore, I will seize the repression of fraud according to the proposal made to me (if one day they make me one), because it seems that they refuse to reimburse a product under warranty at which it was bought ! Which is simply illegal (confirmed by a close lawyer).

Emmanuel d’Electroguide on September 30, 2019 8 h 42 min

Hello, thank you for your comments.
Do not hesitate to contact a consumer association who may already have several cases similar to yours.
Do not hesitate to keep us informed. Good day,
Emmanuel of the Electroguide team.

I sent a 1st time my Ideapad computer under repair for repair at Lenovo because problem in the loading of the battery. The computer returned 3 weeks later to them “repaired” but 1 week after the computer still breaking up battery. I sent the computer for the second time in repair. . Packages given to UPS on December 21, delivered to their homes on December 30 and since then, no status. I send emails, I phone, always different answers, or answers next to it. In short, either they are incapable, or they do it on purpose. I wonder if my computer is lost or has been stolen or broken, given the comments I just read. Do you know which consumer association you have to call and who already has a file with Lenov0. I would like to be able to recover my computer or be reimbursed !

Emmanuel d’Electroguide on January 14, 2021 16 h 58 min

Hello, have you tried these different ways to contact them:
https: // www.Lenovo.com/fr/fr/contact/Do you have an account opened on the Lenovo site ? By connecting, you have a priori access to the “repair status” of your device.
Regarding consumer associations, you will have to contact that of your department:
https: // www.economy.gouv.FR/DGCCRF/Partners-283 do not hesitate to keep us informed.
Good day,
Emmanuel of the Electroguide team.

Yes, sir, I contacted them at the various addresses you give me. I have 2 repair labels at home for the same problem (why 2 ? weird !) and when I go to their site and hit the labels number to know the status, I have nothing except that Lenovo received my computer on December 30 and nothing from. We are on January 15 anyway !

Emmanuel d’Electroguide on January 18, 2021 12 h 16 min

Hello, Could you print these two labels and send a letter to Lenovo’s headquarters to this address: Lenovo France-20 rue des 2 stations, CS 70072-92842 Rueil Malmaison Cedex
Explain that your device was sent on December 30 and that since you have no news and want to know where the repair is and that without news on their part you will contact a consumer association. Do not hesitate to keep us informed if you receive a answer or not.
Good day,
Emmanuel of the Electroguide team.

I am frightened to read your comments … I sent a Y540 in repair (screen defect), received at the repair center on 08/27, 1 month day and I have no new ! The call center tries to join the repair center in Germany to find out where the repair is, but they do not respond to emails or such, even when the file is climbed. Lenovo therefore loses the PCs sent in compensation and leaves the customer completely in the vagueness, since this case seems to occur regularly (see comments on the Internet). The call center in France itself seems to be completely disarmed in the face of this situation which visibly repeats itself quite regularly. What image Lenovo wants to give to its customers ? For the moment the image of a company that contrafices the quality of the after -sales service ! It’s a shame. This is an ubiquitous situation ! I have never seen such amateurism and will take this situation into consideration, since RSI in my society, I must proceed to an upcoming refresh of our posts, my choice was on Leveno (having already made several purchases on a personal basis) , but given the situation, it will be another supplier who will be chosen, simply professional and non -amateur unlike Lenovo. (I do not in any way insert the call center which tries him as best he can to do his job, but the whole channel that comes after in the direction of Germany). Another thing that comes to mind, and that is to say the confidence that they themselves give to their own repair service: when you send a machine to the support, you are asked to take a photo of your computer in all the angles, then take a picture of the whole packaging step until the package is closed … to avoid possible disputes, which. But when a person in the call center reconfirms you to the call center: “Yes yes.. It is better to do it with Germany “, I believe that there, everything is said. If someone Lenovo reads me, I only have a conclusion to do: you really have a big problem with this repair center in Germany, and even if I appreciate your products, I can only recommend to flee your brand just because of this problem !

Hello difficult to answer without having seen the offer. For games favor a computer with dedicated graphics card, that is to say by an Intel UHD 8XX. 8GB of RAM are the current standard. A Core i3 type processor and if possible i5 will do the trick. No Pentium/Celeron/Atom.Take a fixed PC if possible, more reliable and removable than a laptop and do not buy your PC (especially portable) in supermarket: according to this site it is not quality!

Emmanuel d’Electroguide on September 27, 2019 8 h 29 min

Hello, indeed, the best is still specialized companies. For PCs, LDLC remains a good reference.
After -sales service is sometimes complicated to contact.
Thank you for your comment. Good day,
Emmanuel of the Electroguide team.

Hello, I would like a piece of advice I saw a Lenovo offer, I would like to know if you can download games on it (Sims). The one I saw has 8ram.
Thank you for your response.

Emmanuel d’Electroguide on September 27, 2019 8 h 25 min

Hello, could you give us the reference that interests you. The Sims is a very heavy game, it will therefore also depend on the graphics card, the processor etc.
So you have to look at what the game claims:
* Windows 10
*Intel Core i5 or AMD Athlon X4
*10GB of free memory
* A reader if you buy the materialized version
*Nvidida GTX650 or superior
*DirectX 9.0C
*Internet connection To go further, Lenovo is a brand that is certainly very affordable for what it offers, but it sometimes lacks reliability.
Do not hesitate to tell us your budget, and we will try to see what we can find you. Good day,
Emmanuel of the Electroguide team.

For my part, very happy with Lenovo … but I took the pro range (ThinkCentre).
I started on a fujitsu, very famous but I was tired of waiting for the possible availability of the machine, so I fell back on Lenovo with a few fears. I have an efficient and well -designed machine, offered at a very acceptable price. In particular, the screen, touch and mat, is really appreciable and the machine is very fast (Core i7). The 5 year warranty is offered at an acceptable price. I had the opportunity to contact their after -sales service for a very serious concern (not installation of an update of pilot), they were much more efficient than the after -sales service of my company! So I can only recommend, but not necessarily the Lenovo supermarket PCs ..

Null, zero and archi commercially ! TO FLEE ! Their after -sales service is a real scam ! Even for free I wouldn’t want it anymore ……….

A m **** after -sales service There is no other words, we show them the crack of the hull of the PC (from the thermal constraint) he asks us 6 photos in total to do what to say to pay a rear shell nicely At 50 € or then send the machine and make the customer pay if when sending and receiving the product Lenovo realizes that the customer voluntarily degraded the machine I had 2 lenovo 1 Ideapad and 1 legion y520 Assessment 1 HS screen and 1 cracked rear shell at the end of the same not 1 year I will not recommend this brand Asus and Dell being much better quality ! And I would even say that I expect Xiaomi return on their new model because the after -sales service is much better

Nothing to say about the quality of the PC. I am very satisfied. On the other hand, I was indeed ripped off with the so-called reimbursement offer that I have been waiting for since early January 2019.
I would not have bought if there had been this attractive proposal and therefore consider that it is scam.
My first request (with all supporting documents), as well as my complaint letter (April) remained dead letters.
So before buying inquire about the seriousness of these low-level promotions.

It will soon be 2 years since I bought a Lenovo computer and it is one of my biggest regrets. The basic price was € 700 and I got it at € 500 I thought I had a good deal while no. 1 year after my purchase The problems started, my screen no longer worked I called the after -sales service and they repaired it to me. Barely 5 months Pludd, here the keyboard no longer responds! I very much regret my choice, I do not recommend this brand.

Knight Sylvain on April 25, 2019 23 h 04 min

Listen to month I have my pc lenevo buy innovative 7 2016 No regrets these a pc all in one buy in conforama the price and 400 euros and for temp it run

It was written by the Lenovo Communication Service, this article ?
Because personally, I find unacceptable that a computer slapped after 25 months of use. Finished for me, Lenovo, and I will talk about it around me.

Emmanuel d’Electroguide on February 17, 2019 15 h 04 min

Hello, we don’t work for anyone except for you.
Some items are sometimes a bit old and indeed the quality Lenovo has dropped in recent years.
We are sorry that you have encountered problems with your device. Good day, Emmanuel of the Electroguide team.

That’s why I prefer my MacBook Pro … I don’t want to do anti PC. I also have an office pc and I find it very well but when it comes to a laptop it is very difficult to know what we buy in the PC universe. Admittedly we have at least the list of main components (CPU, GPU, RAM, HD …) but for the rest, the quality of the screen, chassis, the quality of the pad, the longevity of connectors etc. It is almost impossible to have detailed information and you have to feel the machine even to discover it and sometimes it is the unpleasant surprise. Except it’s too late we paid.
It is therefore especially on laptops that Mac takes the advantage because there are no unpleasant surprises. All the components are of qualities and it is easier to know what it is going back because there are few models while on PC just that ACER must have dozens of models (we wonder why they come out so much). On most of the brand there is little info except the eternal CPU, GPU, RAM … My choice was not due to an Acer but on a Lenovo. I bought it for its screen quality and I was not disappointed on this side. For the rest is a bad surprise.
After 2 years of use my Lenovo looks like a trash can while my MacBook Pro which at 5 years old always looks good and it works better despite that it is an earlier generation. There are probably good PCs of good quality but it is difficult to know which exactly and some famous brand are ultimately as expensive as the Apple (so no interest) without counting that we find anyone the MacBook on occasion or in reconditioned while for PC it is also the opportunity of an advertisement that decides. So for my part I would not do the same error again.

owner of a daube Lenovo, recently, hyper disappointed, I absolutely do not recommend this brand .

The Lenovo after -sales service is catastrophic. I do not recommend ordering on their Lenovo site (Digital River).
This is what I did for a Lenovo Explorer who broke down in a few days (order no 8920786509). I contacted after -sales service many times for its replacement since December 9, 2018.
I was told that a replacement product is available, that the return is validated, but no action has been undertaken. We are almost a month old for a simple shipment, and still nothing.
I regret all the more, knowing that other serious brands would have solved such a problem in time and in a few days .
To give you an idea of ​​their involvement, I left a public message on their FB page a week ago, and to date they have not even bored to answer.
I had bought this product for the holiday season … it’s missed. And I’m still waiting for them to react!

Similar problem open a month ago, and no new.. Lenovo takes its customers for SAV CONS, it is scandalous and it must absolutely be made to know a maximum around either, I plan to set up a group legal action against these thieves . It’s scandalous ! How to call the fact that a so -called after -sales service is losing a PC and that no one deigns to offer you anything, not even an answer ? Flight . Lenovo practices large -scale flight. Computers (and maybe other devices ?) are sent to the after -sales service and you do not recover them, you have no refund, nothing !

These madmen, to read the brands here are all m **** s. To tell the truth, these French comments too. Why your country falls under …

Emmanuel d’Electroguide on January 2, 2019 17 h 52 min

Hello, we are a help and advice site for individuals. Therefore, the comments you will find here will mostly be calls for help or negative opinions. It is more “natural” to do the research process and complain. Approach that we do not think of doing when everything is fine. Good day,
Happy New Year, Emmanuel of the Electroguide team.

Hello I would like to know if someone knows the difference between the Lenovo 320-15 80xv00c6fr and the 320s-1580yb0013fr
Thank you for your answers

If you knew the “absolute zero” and well the service after-sale Lenovo is still below that. I am responsible after-sales service and I am often in relation to the Acer / Toshiba / Ingenico / Dell after-sales service… of my career I have never seen a after-sales service so catastrophic, the platform is abroad, does not understand a Word of what you can tell, the exchange time for a breakdown at startup are several weeks (for my part 2 weeks and still no answers on their part), the conditions are not met (they announce deadlines but do not hold them). Innovation maybe but if there is no service I will only have a advice: to ban your purchases even if the prices are sometimes attractive.

It is generally when you have a problem that you start to examine blogs or want to mention that Lenovo is one of the best services is a serious lie. We could also ask the question of unfair competition. Let me explain:
Lenovo provides a NBD warranty; This means an intervention on site the next day or it is not practiced. The interlocutors take care of you and announce the supply of the room and then contact with a technician for an appointment. So you imagine that it is impossible to realize it if not in 3 days. Worse, the series of professional products ThinkPad should benefit from an outstanding NBD assistance or I saw the following case: a) Announcement of the problem, the technician commands the part announced for a maximum period of 5 days, reminder on the 5th day , the technician announces a next reception of the part for a thinkpad p51s on January 1, 2019 or 30 days after the breakdown. After it will still be necessary to coordinate the appointment with the technician as long as he is not on vacation.
You are looking for this kind of examples and you find quantities.

Emmanuel d’Electroguide on December 12, 2018 1:30 p.m

Hello, the NBD warranty is made if possible. In the case of a room change, it is complicated to guarantee troubleshooting the next day, except parts in stock obviously.
On the other hand, if no room is to be changed and a simple troubleshooting was to be done, it could have been done the next day. Good day, Emmanuel of the Electroguide team.

It’s true that it’s a good brand; But where you can find the laptop spare parts or PC in Togo (Lomé)

Emmanuel d’Electroguide on December 12, 2018 13 h 08 min

Hello, which room do you need ?
We do not know the potential deliverers to Togo, perhaps deliveryers such as Amazon can deliver to you.
Tell us what you need and we will try to help you. Good day, Emmanuel of the Electroguide team.

Good morning,
I bought an IDEAPAD Z710 at the end of 2014. I returned it 4 times (!) to their Medion after -sales service during the warranty period for a recurrent load problem (battery considered as not approved by the system when it was original). A supervisor of the customer support platform finally asked me to send them one last time for destruction. Well no, another supervisor has decidated otherwise, I am therefore given the device (wrapped at least when they require the customer a double packaging) accompanied by a new charger which should definitively solve this problem … which will reappear a few weeks later, the warranty period having been exceeded in the meantime.
So I have since found myself with an ideapad impossible to load, which no longer even works today in the sector.
Assessment:
– device design problem (similar testimonies seen on Amazon)
– Technical skill of after -sales service: null, in any case for my problem
– a problem of organization of after -sales service: known PB but not of adapted/disseminated internal procedure
– The only positive point with Lenovo, a courteous welcome on the phone with staff who are unfortunately not “decision maker” to solve customer problems

Hello, I read a lot of opinion and misunderstanding ! Many people do not make the difference between the Lenovo after -sales service and the after -sales service of their dealer, the difference between Lenovo and Windows (the operating system) of software updates, which can make your machine unusable, viruses that can shoot a hard drive, between a machine at 300 € (when an Intel processor costs 100 € at 250 € ! There is not much left.) guarantees manufacturer 1 year and a pro machine for 3 years on site, it can be very difficult to understand the path between
-Reseller> Distribution> wholesaler> Builder
-Brand’s after -sales service
-The approved repair center.
-Apprentice bidouilleur
-Independent reseller Lenovo can have deffauts like any other brand their return levels in after -sales service is 3% that places them number 1
I advise you to take a look at the government’s website =
Home portal ›DGCCRF› Publications ›Practical life› Practical sheets ›Legal guarantees, commercial guarantee and after-sales service

Sorry for the error of copy glued !! Their return and 21% which places them 3 worldly nearby,
There it is, thanks,

Very bad after-sales service.
I made an accessory purchase on the Elnovo site, which goes through Digitalriver. Once the stylus was received, I realized that I was wrong (the stylus was reversed compared to my Ypoga PC). I was in contact by email with their after-sales service which was to send me a return procedure. …
And the contact climbed there.
I tried to call, I ended up having the after -sales service on the phone (very complicated to reach the right service), which promised to send me the procedure 3 days later. For 3 weeks I haven’t heard. Rotary after -sales service.

Emmanuel d’Electroguide on October 17, 2018 11 h 02 min

Hello, thank you for your return to the after -sales service. Unfortunately, for this kind of problem, you can only relaunch them, again and again. It is not normal, I grant you but some react only like that. Do not hesitate to post on their Facebook page, CM sometimes helps a lot to solve these kinds of problems for the brand’s good. Do not hesitate to keep us informed. Good day, Emmanuel of the Electroguide team.

Nataliia Sorokotiaha on October 10, 2018 21 h 59 min

Too disappointed.
Good brand at the time, I had a thinkpad, which served me for years ten years ago
But today, a brand to avoid.
And in addition to take advantage of the warranty, the device must be in perfect condition. I bought a Lenovo K5 phone (cheap, but yet the other brands offer better features at this price, I took it precisely because I thought it was a good brand) and I was refused to repair it under warranty (load problem) because there was a small scratch on the screen and the impacts on the edges. For me light impacts after almost two years of use is normal, and if you offer the 2 year warranty (for me, it was one of the choice criteria), assume it please

Emmanuel d’Electroguide on October 12, 2018 14 h 39 min

Hello, thank you for your return from reviews. Unfortunately, it’s not just Lenovo who practices what you describe to us. From the moment a device has shock traces, the breakdown you declared could be related to these shocks and will therefore go through and no longer break up and will therefore be out of warranty.
We are sorry that it happens to you. Good day, Emmanuel of the Electroguide team.

Badly routed and nonexistent. I bought a new stylus to replace that of my yoga. I was wrong as a stylus on order but I noticed it when receiving and testing in my PC.
So I made a complaint to the after -sales service which returned a few questions to me by email in order to receive the return procedure.
I have been waiting for this procedure for 4 weeks.
In the meantime, I ended up attaching a digitalrier after -sales service (separate from Lenovo) as best I can who confirmed that the return procedure was coming to me within 3 days. I have been waiting for 2 weeks.
Suffice to say that I believe that they take me by boat and that I will not be able to make the stylus.
I relaunched by email today but still nothing.
My next PC will probably be from another brand.

Emmanuel d’Electroguide on October 6, 2018 11 h 13 min

Hello, it is amazing that a simple return is so complicated. Where had you ordered it ?
Unfortunately apart from advising you to contact the after -sales service concerned, there is not much to do. If you have proof that you contacted them following the reception of the package, it is even better because unfortunately after so much time, it is possible that they no longer want to make a reimbursement after return. Do not hesitate to keep us informed. Good day, Emmanuel of the Electroguide team.

The quality/price ratio is excellent but actually a after -name after -sales service. Cancellation of a command of several machines with touch screen. Error on their part, therefore replaced the order with a reduction. You will tell me ? No, the reduction corresponds to the touch screens that they have not been ! In short, apart from these worries, these are really good machines (I use a T470P daily). But some tips are essential. The first thing to do is to format the machine with an official windows OS. Do not care about activation, the key is specific to the PC and registered in the BIOS (and, amazing, works for family and pro !)). Install only graphic pilots, chipset, bus … provided by their support site if you use a dockkstation. But do not install their software “Lenovo System Update”, it is an unnamed dirt that will generate more problems than other things. And its uninstallation lets drag some files including executables (bravo onestaller !)). So I recommend Lenovo but not for computer beginners.

Emmanuel d’Electroguide on September 1, 2018 17 h 52 min

Hello, Thank you for your opinion and these very precious advice regarding the brand and the installation of Lenovo devices. Good day, Emmanuel of the Electroguide team.

My laptop Lenovo, equipped with Windows 10, is less than two years old. I do not use it much and yet … three times already he has not answered any order; I had to turn it off via the switch … I am not a big lover of PC but I use a (not levono) daily in an intensively way in the context of my work: fortunately this one holds up and only 5 years is renewed (systematically)!

Emmanuel d’Electroguide on August 11, 2018 13 h 29 min

Hello, have you verified that all your updates were well done, as well as your well-installed antivirus ? Three manual reboots in 2 years is a rather rare case, most of the aircraft asking more. Try to clean the cookies and the cache that can cause slowdowns from time to time. Good day, Emmanuel of the Electroguide team.

Hey,
I bought a Lenovo desktop PC, for my part to have known, I liked I would not have accheal, as soon as I install their bridge and system update extension, C Finish the PC no longer take the updates windows.Immersionable error 9DSL I do not find the error code 0x800… and finished05) in short I die to reddemate to zeros 3 times this time if I do not install leu gadjet it must be given this name because it really does it ch ** *

Hello Claude, I had the same problem (on a yoga 510); In fact, it is the hard drive that is in the harbor; I was able to get it by reset it factory with an installation via USB key generated from the Microsoft site. After 2-3 attempts, I was able to initiate the disc and re-partitioned it ====> possibility of restarting Windows which grown very slowly.
Then, to have a clear heart, I executed the utility Lenovo solution Center which diagnosed me with a faulty disc ===> Impression screens of my manips and results ===> sending photos to the support Lenovo == => Reception of a ticket to send the PC in repair.
PC returned to repair this Wednesday 07/25/2018 ===> Acknowledgment of receipt received by email ====> Repair in progress to date.
Hoping to have lit,
Sincerely.

My Lenovo B50-50 had to be repaired immediately by my computer scientist who put me a button to start it, twice, the last being the right one for the moment, because simply he had .
I no longer count the costs I made there, despite low use, because I absolutely do not trust their after -sales service: with the price spent I could have bought a very good and safe device ! And pay it in several times, which I could not do when ordering in January 2017.
So I do not recommend this brand which may seem attractive, but does not hold water at all.
In addition I paid an additional guarantee, but in case of return we stay without computer for an infinite time, and nowadays it becomes impossible, so what do we do .

Emmanuel d’Electroguide on May 19, 2018 11 h 55 min

Hello, sorry to hear this bad experience.
You first addressed your dealer ?
It seems surprising that they put an unpleasant product for sale. If this reproduces, send the product directly and require an exchange.
The after -sales service are there to help you, obviously certain operators are less conciliatory than others but as everywhere. They are there to help you, not to lie to you.
As for the additional guarantee, it is there to extend your warranty over time and not on the conditions of warranty. Amalgam that we are often led to do. Do not hesitate to contact us if necessary. Good day, Emmanuel of the Electroguide team.

Everything agrees with Roustan is really zero their product

Hello, I do not recommend disappointed, HS slab screen on a PC at 1200 € not even 1 year I have been 7 years with my Asus was unacceptable and of course no emergency service in the evening when you work a rotten after -sales service

Emmanuel d’Electroguide on April 18, 2018 18 h 23 min

Hello, if your PC is not even a year old, it is always under warranty, do not hesitate to contact the after -sales service of your dealer.
Your PC being guaranteed 2 years since the law of March 2016, your dealer must take care of you during this period. Good day, Emmanuel of the Electroguide team.

Ter really zero, however professional of computer science I buy the PCs by 50 with concrete warranty contracts, but even with that … He returned a 15 inch laptop to me in a 50*70 cm cardboard without being wedged, so you imagine in what state he came back …
I have the right to a foreign call center, well we are still starting to be used to it, which puts you into a mute when you speak, and their answers happened like that … while not at all proof photo to the support but It doesn’t really have a weight ..
It’s up to you to see, informatively, he always puts gear with some generation of delay and very very slow hard drives …

As far as I’m concerned, I do not recommend this brand which is no longer what it has been. She made her reputation on the ThinkPad range which she bought in IBM.
So possibly if you buy Lenovo take the ThinkPad range and especially not anything else. I made this mistake and I regret it. The computer I have Y70-70 is very poorly designed. My computer is only falling back because I open it and closes it !
You find it incredible ? Me too ! The shell is too thin and twists under the imposing weight of the machine. Poor quality plastic breaks alone. The most amazing thing is that it does not break during a shock but all by itself when you open the screen because of the torsion caused. Just mind -blowing. In addition, plastic is of poor quality and seems dirty at the slightest manipulation (even if you have the but clean). It’s just anything. A computer that breaks itself and that gets dirty even with clean hands. I should not seem too credible. One wonders if I do not exaggerate a little … Alas for me everything is true. This computer is just a disaster ��

Florian of Electroguide on February 23, 2018 8 h 34 min

Hello, I’m sorry for the problem you encounter and thank you for your testimony on the Lenovo brand.
Hoping that this is arranging for you. Regards well, Florian of the Electroguide team

I bought a Lenovo laptop and in one year, I had two breakdowns: the ignition button dropped after 4 months and the hard drive after 11 months. I had to wait a month between each repair. I absolutely do not recommend this computer brand.
After the warranty, I will certainly choose a more reliable brand.

Florian of Electroguide on January 23, 2018 3 h 14 min

Hello, I’m sorry for the problems you encounter with your laptop.
We take into account your opinion for updating our pages. Yours, Florian of the Electroguide team

Hello everyone, I bought a Lenovo B smartphone 2 and it is well but it is well but problems to connect a helmet or very bad headphones.Someone has he had this problem ? THANKS

Hello Nathalie,
As we cannot listen to the sound, there are 2 solutions: either the sound is really inevitable (in this case, you must call on your seller’s after -sales service for a repair or a replacement), or it is the helmet which is not enough good quality (in this case, maybe you have to buy another helmet). But in principle, even standard headsets or headphones are correct at the sound level. The best would be to take a test with another helmet or other headphones to see the difference and assert this difference with after -sales service.
Good day to you,
The Electroguide team.

After a year and a half, my computer has just released. The hard drive is dead, I have no more guarantee. I called customer service which ended up recognizing that if they were very robust in the professional segment, their consumer products are of poor quality (“low -end” to quote the young man). When a after-sales service admits this, suggesting that your computer is dead and you only have your eyes to cry, it obviously surprises. Without forgetting my reminders on social media with the end of not receiving. I absolutely do not recommend Lenovo if you are individuals, invest a little more otherwise you could end up in my situation. The product, as much as customer service, are disastrous.

Hello Antoine,
Thank you for your feedback. Could you give the reference of the computer you had ? For the hard drive, it is not complicated to change (it is dismantled and rising in a few laps under the computer) and it is not very expensive. Try to see a repairer if you don’t feel like doing it yourself (10 minutes), or watch this video (it should even be simpler, some models have a reserved special compartment):
https: // www.Youtube.Com/Watch?V = w_e0irm671y
Do not hesitate to come back to us if necessary,
Good day to you,
The Electroguide team.

Hello everyone,
For my part I do not recommend this brand
I bought exactly 1 year and 3 months ago a yoga computer 3 14 at a price of € 700 I installed the Office pack there for € 100 and 1 year and 3 months after the motherboard is loose without reason!
I contacted their after -sales service and of course no answer
My computer is guaranteed that a year so I lost all my data and my investment.
I sincerely recommend this brand that I thought of reliable and quality
But how 1 year after a motherboard can let go? ??
And leave me without any response?
Lenovo is really to be avoided in the event of a problem there is no one left!

Hello Florette,
Indeed a motherboard can drop after a year. It’s less common now, but it’s obviously under warranty.
If you bought your PC from a traditional reseller, it is towards him and he alone that you have to turn. If you bought it directly via Lenovo, then it is the Lenovo after -sales service to which you have to contact.
If you do not have an answer, we recommend that you make a RAR letter (only to your seller, it is he who is responsible), by invoking your commercial guarantee if you have one, or the legal warranty (2 years )). The seller is then forced to repair your computer or replace it with an identical or equivalent model. Your data is stored on the hard drive of your computer. This is easily extremeable from your PC and it can be connected to another PC via a special USB case to save your data.
Do not hesitate to come back to us if necessary,
Good day to you,
The Electroguide team.

Hello, I advise you on avoided this brand when everything is fine … But as soon as there is a concern with this brand it is the battle their after -sales service is pitiful … After two months of use, the hinge of my computer is broken so impossible to open or close the screen. So I called on the Lenovo after -sales service in order to request management because the device was necessarily under guaranteed.
The computer therefore left for Lenovo in early December and then radio silence … But after three weeks and by dint of stimulus (email, phone) I finally had an answer from them, there they inform me that the product cannot be guaranteed because it was saying a bad use…. Furious I therefore asked for a repair quote that I waited for more than 15 days (and always with several reminders …)
So result quote of 60 € HT for repair part and labor or 40 € so that it restores me my computer and necessarily payable in advance … So I decided to make the computer repairs and therefore made Regulation on 7/01.
Then again radio silence … After more than three weeks, I have just received an email that informs me that repairs are not possible (parts for repair not available in stock) and that it was going to make a commercial gesture ! So I called the after -sales service again to find out what was the “commercial gesture” and the no answers
We arrived on February 14 and still nothing … We are at mid February it’s been almost 3 months now that I am deprived of my computer, I paid repairs that never happened and obviously I would not be reimbursed and to date I still haven’t my computer ! I no longer know what to do, otherwise you strongly recommend this brand . The facts of this company are limited to the scam !

Hello Kriss,
Thank you for your feedback.
Indeed, it is difficult for them to take care of the hinges, we understand their point of view. But that does not excuse the lack of care for repair, especially since Lenovo particularly advertises their hinges.
The problem is that they certainly had to order it in China, and that it takes the time it happens.
Have you tried the store’s after-sales service or you bought it ? And have you tried to look in spare parts ? It is sometimes much faster and effective.
Best regards,
The Electroguide team.

Apparently Electroguide works for this brand because despite the grievances of “this manufacturer” customers, you continue to praise its devices.
For your governance, know that the Chinese have passed masters in counterfeit, not for the products they make for Western countries which provide them with very good quality raw material, but for their devices, certainly efficient, but fragile and obsolete at the end of the warranty.
The Chinese continue more beautiful since Western firms have fully joined this obsolescence of which consumers are victims.
Buy Chinese but from Taiwan where the IT industry was born in the 1970s and you will never be disappointed.

Emmanuel d’Electroguide on February 17, 2019 15 h 12 min

Hello, we do not work for any brand and are an independent site.
However, some articles date a little and indeed, the quality of the Lenovo equipment has dropped in recent years but we must not put all Chinese devices in the same category. It should be noted that devices known for their quality such Huawei or Apple and many others are made in China. Good day, Emmanuel of the Electroguide team

The Chinese know how to make quality but so far it has always been necessary that it was a Western brand that provides them with the specifications because they do not have the culture of the brand image and the maintenance of a standard of quality in time.
I think that now they have understood and that marks emerged but they still have a long way to go. Regarding Lenovo I too am disappointed as much. Some of their products are unworthy of a brand that wishes to keep a name that evokes quality.

Hello Swann,
Indeed, for after -sales service, we recommend taking a specialized distributor whose job is. The best for computers is Fnac, Darty …, or more specialized sites like Grosbill ..
Good luck to you,
The Electroguide team.

The story of Lenovo and its emblematic ThinkPad

In 1992, the Thinkpad emblematic model of the Lenovo brand was born thanks to a man Richard Sapper . He created this computer line at the start for the company IBM.
Two models are emerging, ThinkPad and Thinklight, both are intended for professional office use.
The Thinklight computer has the distinction of having a backlit keyboard (like the Lenovo Yoga S1 ideal for telework) and an integrated safety chip, an innovative and innovative technology for the time.

The brand became known worldwide in 2005, when it bought the Personal IT division of IBM (International Business Machines), thus becoming the world’s leading manufacturer of PC.
The company flies to new heights by launching its first ThinkPad Large screen line in 2005 in 2005.4 inches and the ThinkPad Dual-Core the following year.

In the article of March 11, 2008, ” A LENOVO for a charitable work »» , The Geek newspaper tells us that the brand, partner and official sponsor of the 2008 Beijing Olympic Games, had organized an auction so the funds were fully donated to the Lenovo Hope Fund . A very nice spotlight on the brand.

In 2010, Lenovo produced the largest market share in the world to date, making it the PC manufacturer for the strongest growth in the world.

The success of the model is such that in 2012 according to Lenovo, it sold the 75 millionth Lenovo Thinkpad, a dazzling success for this range intended for professionals.
The company shows once again its power and leadership on the market by buying in 2013 the Brazilian PC manufacturer CCE.
Thanks to this acquisition, the company integrates 329th place in the Fortune 500 of the largest companies in the world.
The same year Lenovo became the world’s leading manufacturer of PC.

On the telephony side, Lenovo bought the Motorola Mobility phone range from Google in 2014 for the sum of 2.$ 91 billion.

The company has invested a lot of money in the construction of a factory intended to produce a huge amount of smartphones, an average of 30 to 40 million smartphones manufactured per year.
To sell all of its annual production, the brand has binded relationships of cooperation and confidence with various partners who facilitate the flow and distribution of its smartphones.
The proof of incredible boom and a huge success in the manufacture and marketing of PC for the company Lenovo.

The machine that we decided to highlight is part of the professional range of Lenovo, we have chosen it for its versatility, this is the Lenovo Yoga S1 model a computer of 12.5 ”, light and easily transportable.
This model is part of the famous Professional Thinkpad range, since at Unik Informatique, we only offer you a professional range.

This laptop is particularly ergonomic thanks to its size and finesse, its versatility allows us to use it in 4 different ways. It is ideal for frequent trips because it is easy to transport.
This device is off the beaten track since it benefits from a touch screen and turns 180 ° to make it a tablet.

Lenovo Thinkpad S1 Reconditioned Yoga-i5-4300u-4GB-SSD 256GB-Windows 10 Pro

• Computer mode
  It is the most classic mode and it is the one that corresponds to conventional office uses. The touch screen, even with this use, can be useful to you if you need, for example, to zoom in on an element of an image or a text.
• Tent mode
  This way to use the computer is mainly dedicated to reading multimedia content. Indeed, once folded and posed, it will be very easy for you to watch videos.
  You want to make a cooking recipe ? Place your S1 yoga in tent mode on the worktop and you can simply follow the different steps. The perfect example of the versatility of this hybrid !
• The easel mode
  Once the keyboard is placed against your work surface, you end up with the touch screen in front of you.
  With this way of working, you benefit from tablet mode with the comfort of a laptop. You can easily work on visuals, or graphic indicators to be able to zoom in, note and modify your work.

• Tablet mode
  This mode allows the laptop to become a real touch pad.
  The keyboard located below the screen becomes ineffective. To put this mode into action, nothing could be simpler, just turn over your computer.
  This type of device has been designed to be able to comply and become a digital screen.
  So take advantage of all the advantages of a tablet with the size of a computer.

You hesitate between a tablet and a laptop ? With this model of the Lenovo professional range, you have both. Its technical performance will make it a powerful laptop adapted to all your production work.