What is the HP brand worth? | Electroguide, HP: Presentation and origin of the brand
HP (brand)
HP Product half of the printers in the world And also develops a large part of its production to servers who, from the boom in the Internet, is in full boom.
What is the HP brand worth ?
There HP brand (Hewlett-Packard) is an American computer brand that manufactures 2 in 1 laptops and hybrids, as well as office computers and printers. HP has long been world number 1 Before Lenovo passed in front. It is one of the best computer brands.
The four specialties of the HP brand ?
As we have seen, the HP brand specializes in computer science and more particularly in the field of computers: portable, office, hybrid, printer.
To give you a good idea of the prices and ranges of products of the brand, here is a summary with the price forks and the main characteristics offered.
| Product | Flagship model of the brand | Price | See |
|---|---|---|---|
| Multifunction printer HP Envy Photo 7830 |
Quality and development of the HP brand ?
The HP brand has long been world number one in the computer world. She did not exceed that very recently by the Chinese Lenovo. The reason is that since 2010, HP has been a brand that has been finding it increasingly difficult to innovate, that is why it is down on the world market. This is also the reason why HP has invested 3.4 billion in research and development in 2014. We should soon see new things coming from him in the world of computers and printers.

The fact remains that the brand offers Standard computer quality. According to the rates of customer returns and breakdowns that we have on the part of the manufacturers, it is not the best brand from a reliability point of view since the Asus brand seems to be the best placed from this point of view, but the brand retains a completely correct quality and a Excellent value.
The choice has today expanded, since the HP brand offers 3 kinds of computers. And even if sales of office computers tend to decrease (As with all brands), they will keep a certain level given the needs of professionals. The appearance and development of PC hybrids 2 in 1 are what the HP brand is putting For its development in future years . These are computers that are used both like laptops, and as tablets. Their autonomy is much larger that classic tablets and they are perfect for doing everything with it: are suitable for both leisure and work.
HP also pleases users for the design and theergonomics of their computers.
HP computers ranges

One of the most qualitative HP laptops is the PC spectrum, who imitates Lenovo’s innovation with a keyboard that can turn 360 ° and transform into Tablet.
For fans of Traditional PC, You will have a wide choice in Envy and pavilion ranges. HP offers here a wide range of laptops with all types of processors, all screen sizes, hard drives (in SATA, but also and increasingly in SSD for a much better speed)…
The screens are generally now almost all in Full HD 1920x1080p, ensuring optimal quality, even if we are still far from OLED screens offered on Samsung tablets.
Origin of the HP brand ?
HP (Hewlett-Packard) is a brand of American origin having been Founded in 1939 by William Hewlett and David Packard. She wanted to make electronic products initially. With the boom in computer science after the Second World War, HP gradually Tour to computer science and printers Until becoming the world number one manufacturer. The company is one of the 40 largest companies in the world.
HP Product half of the printers in the world And also develops a large part of its production to servers who, from the boom in the Internet, is in full boom.
The company is now located in Palo Alto, in Silicon Valley in California.
HP brand guarantees
Besides the brand quality, The guarantees offered on their products depend on the distributor, knowing that you still benefit from the 2 year legal warranty.
All computers and printers are Guaranteed two years by the distributor and the brand. You can also have a 5 -year warranty extension, but we only recommend it for very qualitative computers to Over 1000 euros. We generally consider that a computer must be replaced every 3 years approximately.
Where to buy an HP computer ?
We advise you to buy it from a distributor, because the latter will provide the warranty and the after -sales service more efficiently than at HP. Nevertheless, you will have more choices by going directly to the store or all the models are present.
Our opinion on the HP brand ?
The HP computer and printer brand is therefore a completely correct brand that offers quality products without going enormously in the high -end (Except for the HP spectrum)). THE value for money, The diversity of the range, design and ergonomics are in our view the best assets of the brand .
Be sure to distributer from whom you buy it .
How to choose a laptop ?
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Here is our buying guide dedicated to Laptops. There are several types of laptops: classic, tactile, 2 in 1 hybrid, or specialized for gamers (games) . What are the criteria of choice To know before buying a laptop ? (What we don’t tell you elsewhere. ))
The 7 best laptops of 2023

Welcome to our Comparison of laptops For the year 2023 . We have chosen here to present the best models laptops by brand . This comparison only includes models Between 15.6 and 17.6 inch. For the Small, See our ultrabook comparison.
Top 8 – PC Brands Computer
For Compare computer brands, Here are our opinions on each of them, on their quality, their reliability. Do not hesitate to visit our ranking.
Click on the links above for Access the pages.
The 12 best brands of computers

Welcome to our 2023 classification Best brands of computers (laptops, office, tablets). THE 12 brands which today dominate the market are classified in order of importance . For each brands, We offer an opinion on the brand, the quality it offers, its innovations .
Computers and tablets news
If you want learn more on computers, tablets, or on particular problems linked to this type of device computer science, You will find below our different advice and news on this subject:
Advice
- How to choose a laptop ?
- Which ultrabook ?
- How to choose a PC screen ?
- Who are the most reliable laptops ?
- What type of computer to choose ?
- How to choose the laptop processor ?
- How to choose a touch pad ?
- How to choose a good reader ?
- How to choose an SSD hard drive ?
- How to choose a video game ?
- What is the Compaq brand worth ?
Classification and comparison
- The 7 best laptops
- The 7 best ultrabooks
- The 7 best pc chromebooks
- The 7 best pc screens
- The 12 best computer brands
- The 7 best gaming laptops
- The 7 best PC Laptops Student
- The best 7 SSDs of the moment and not expensive
- The 7 best video game consoles
- The 7 best virtual reality headsets
- The 7 best VR headsets for smartphone
- The 7 best readers
- The 7 best touch pads
- The 7 touch pads at less than 200 euros
- The 7 best Apple accessories
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64 comments
Do not buy an HP computer online !! The warranty is a real scam: technical support is telephone and when you have to repair, you must send your computer by a carrier, since their repair centers are not in France, which absolutely complicates everything. In my case, I have been dealing with the technical service since June 26, almost 2 months and my computer has disappeared !
A computer that was barely a year and a half and it is a computer that is expensive. From the start, I have been requesting them to have a replacement computer or a quick troubleshooting solution because I have a thesis to be returned in September, but we cannot say that it interested them a lot. At first, they sent me my computer after 2 weeks, after not having made any repair since the serial number they had informed on the warranty was not the right one. Obviously, no call that could have made it possible to solve the problem and avoid computer transport for nothing. The icing on the cake: I return my computer by placing it in a PABLE PABLE Relay on July 18 so that they deign to repair it this time, except that HP assures me not to have received it.
Since then, I have struggled to call them, they poorly fill their follow -up file, say what they can save time (the survey is underway, a call is scheduled …), one of their employees even had the cheek To tell me it was my fault ..
The complaint service can only be reached by email, as it is practical to dodge customers !
So currently, I have been at the mercy of their good will for a month, and as much to tell you that it is not the good will or the professionalism that stifle them. Two months without a computer and I discover on the UPS site that they closed the survey because they have proof of delivery … where is the computer ? The last step for me, it will therefore be to file a complaint since obviously HP does not follow the complaints of its customers and is not clear in the information they communicate. It suggests that they must have something to hide … Here, so I have a memory to do in rotten material conditions and in addition I spend my time running after their services that tell me everything and anything … “Thank you for choosing HP” as one of their employees told me.
Emmanuel d’Electroguide on August 18, 2023 12 h 25 min
Hello, have you have a UPS document that says delivery has been made ?
If this is not the case, ask a duplicate at UPS.
You will have to send a registered letter with acknowledgment of receipt to this address:
HP France SAS (“HP”)
Meudon Campus
Bank. 1
14 rue de la Verrerie 92190 Meudon
France
Join your mail the duplicate ups, this document cannot be questioned. They have your computer in their possession. Ask in this letter the refund of the device. According to the DGCCRF, in compliance chapter:
https: // www.economy.gouv.FR/DGCCRF/Publications/Life-Pratical/Parts Pages/Les-Garanties-Legales
When there is a lack of compliance, the professional offers consumer the replacement or repair of the property, including property with digital elements. The choice goes to the consumer unless the latter generates a manifestly disproportionate cost for the seller, given the value of the property or the importance of the defect. The compliance of the property is carried out as much as possible within 30 days of consumer request.
The consumer can obtain the resolution of the contract or his refection (reduction of the price of the property) if the professional refuses the compliance, if the defect is so serious that he justifies it or if the period of the chosen solution exceeds 1 month to from the request; or that no compliance modality is possible. Do not hesitate to contact a consumer association close to you if necessary:
https: // www.incorpoon.fr.
Good day,
Emmanuel of the Electroguide team.
Good morning,
HP computers are “disastrous” computers … After 5 years “the system” or “rather the people who installed this function in the system” judges that it is time to quickly change the computer … without knowing obviously if the use is intensive or very little used … You have to make money at all costs costs ..
This translates into slowness has really gets upset and a processor looking “we don’t know what else” but which slows the computer every day a little more..
This for my HP computer with turn … I have another from the same laptop brand … Same “diet” despite that I use it very little … that it is not told that it comes from the internet connection because I have fiber ..
In summary when I’m going to change my computer I won’t take HP ..
I have a laptop for 3 years the hinges are hs very fragile material hp it’s over for me
I have an Envy laptop and an opening of 1cm3 was created between the plate that supports the keyboard and the bottom of the laptop. He did not bear the heat. It looks like he opens his mouth. So HP quality … Bof.
I have an HP laptop that is worth in the 500 euros. It is a pretentious and almost unusable system. We lose a considerable time to carry out basic operations. To flee.
I have an HP notebook 17 inch since 2019. The battery is HS after 18 months, plastics break everywhere (without mistreatment or fall I specify). Forced to put scotch to keep. The hinges drop and impossible to lower the screen. Practical for a laptop.
No reproach on the system that works well.
In summary never HP again, it’s a scam. I had several acer before much better quality.
Ultra disappointed by an HP laptop whose hinges have ceded after 3.5 years of normal use. 1400th purchase price. Reclamation open to customer service. They kick. I hope you understand they answer … my answer what I know is that I will never buy the HP brand again..And I think you will understand me too …
I had the same problem. Plastic is a real junk and breaks from ultra normal use. I have to patch up with scotch.
I had Acer pc 10 times better and cheaper. HP never again.
I bought an HP spectrum X360 just 2 years ago for an arm, it had on its short lifespan 2 system bugs which required to bring it to the repairer, then barely the past warranty, the cowardly. HP obviously does not offer any solution and rejects any manufacturing defect (I have very strong doubts of returns from returns that I saw on this range on the Internet), and by insisting offers me 50 € for the purchase of a New computer, the joke! It would seem that the brand does everything to make its computers not repairable, since it is almost impossible to find spare parts (no compatibility from the moment the smallest detail in the configuration changes).
In short, I would never buy HP again, champions of planned obsolescence. And Electroguide: 3 years of normal lifespan for a computer, seriously? to listen to you a computer that dies after 2 years is almost acceptable?… I suddenly picked up my Asus who was 10 years old and who still works perfectly.
I bought a chromebook 14a-ca0000nf and an HP USI stylus because they are listed as compatible on their site. The stylus does not work. After 1 month and a half of conversations with their technical service or I am confirmed that they are compatible, after sending screenshots, resets, sending the chromebook for repair I am finally told that they are not compatible. Customer service contacts me 4 weeks later (so more than 2 months in all) and offers me the reimbursement of the stylus only because the Chromebook walks. Their site lies in their description, the technical service does not know its products. To flee!
HP Officejet Pro 6970 printer printer.
3 year warranty, after 2 and a half years the front/back document made noise and no longer takes the documents. It is not used very often but when it is used we are happy to have it!
I clean a little according to instructions from the HP website, without success. I call after -sales service, the person sends me a new printer! Three days later she was there.
I still have a little hawk to replace, too bad my old Ink Instant cartridges are not taken up by the new printer!
Meanwhile I put a little silicone lubricant in my old -fashioned document passer and he began to turn Nickel. I’m going to give it a friend, she still works.
In any case thank you hp.
Good morning,
What a shame, I got it like a blue! I bought two HP computer, a laptop for my father and an office computer for me. What a disillusionment. I just got scored by HP . The two computer is incredible slow, bug, row, while they are new, worse than the internet in 56k that I knew at the beginning. When I call HP, I am sermped, like a kid, telling myself not to compare my old, faster old -fashioned equipment to their product. For them everything is normal ….
In short, HP takes customers for idiots and the skewers or swindle without any deduction, to flee ………
Of course on the side of the DGCCRF we let you be with that ……….
Emmanuel d’Electroguide on December 29, 2020 12 h 56 min
Hello, where did you buy your computers please ?
The after-sales service should at least take a look at them.
Could you give us the references of your PCs so that we can see the configurations of these ?
Have you tried to contact a consumer association ? Do not hesitate to keep us informed.
Good day,
Emmanuel of the Electroguide team.
Totally agree with you, HP (Hewlett-Packard) should change names in HP (highly rotten). From the start that I bought my PC office, I have only problems. I regularly call HP but no advisor must know his work.
After several manipulations, following their advice, the problem is still not solved.
No later than this morning, I still contact them, the advisor advises me to make a total restoration of the system (like a factory exit). I explain to him that it is always the same manipulation that I am advised to do but it is always the same. In almost a year (Févier 2021) I cannot store anything in my computer because I always lose my files.
Therefore, I will invest in a new brand and this one (HP) either I put it in the trash or or resell the supplier of next purchase.
In addition, the warranty does not work because according to HP it would come from bad handling on my part. Too much disgust, I always buy my computer products from their brands and advised several people to trust them. Now it’s over a very disappointed customer of this brand.
Emmanuel d’Electroguide on January 21, 2021 12 h 49 min
Hello, where did you buy this device ?
What problem do you meet ?
Do not hesitate to contact them by explaining to them that being under warranty, it is out of the question to once again make a telephone repair. Explain to them that in the absence of a result of the software corrections they ask you to make each phone call, they are required to check if there is no hardware concern. Do not hesitate to keep us informed.
Good day,
Emmanuel of the Electroguide team.
Make a complete Windows 10 resettlement from a USB key, it should be better.
The concern usually comes from the fact that Windows 10 is not a very optimized system and HP overload with lots of unnecessary software.
Make a complete Windows 10 resettlement from a USB key, it should be better.
The concern usually comes from the fact that Windows 10 is not a very optimized system and HP overload with lots of unnecessary software.
I just contacted HP about their “one year limited warranty”. They confirmed to me that indeed, they do not apply the legal guarantee of two years. If you want a guarantee of more than a year, they offer paid options. Legally it seems questionable to me. In any case, it is to be taken into account when compared to the products with those of their competitors who offer free the guarantee of two years or even for some three years ..
Buyed an Envy Photo 6230. Unable to scan or digitize. Call for assistance (more than 30 minutes of waiting), taken in control of my PC by the “convenience store” apparently solved … except that the next day, even concerns. Call for assistance (more than 45 minutes), a female path requires the standard standard. I tell him that the figures are very small …And the conversation is cut. Attempt to send a message using the HP site, and, re-underprise, message written but site not recognizing its address.
Beyond the doubts about the quality of the materials, I can’t stand the madman …mouth.
Emmanuel d’Electroguide on November 2, 2020 12 h 12 min
Hello, where did you buy your device ?
Were you able to see what the first convenience store did ? Do not hesitate to tell us more.
Good day,
Emmanuel of the Electroguide team.
I bought- a month ago- a printer (for an aged friend) HP: Deskjet 2600- WiFi so wireless- I downloaded software on the computer (HP …) for which I am asked for a code of security. Which apart from that of the box ?? It does not work.. Impossible to contact an HP advisor … except virtual assistant who made me run in circles.
Anyway, I couldn’t put my friend’s printer in roasting. HP:/ DO NOT BUY (Mëm under warranty) no contact. …
catastrophic lamentable
Emmanuel d’Electroguide on October 19, 2020 11 h 21 min
Hello, where did you take the software ?
I allow myself to link you the HP page, could you delete the software previously installed and reinstall it:
https: // support.hp.com/FR-FR/PRINTE-SETUP/HP-DESKJET-D2600-PRINT-SERIES/3742933
At the bottom of the page, you will find a “virtual agent” that can help you depending on the configuration of your friend’s PC. Do not hesitate to contact us if you have any questions.
Good day,
Emmanuel of the Electroguide team.
Especially not buy a hp laptop ,
laptop Buy in December 2019 new of course, works in slow motion, then broken since June, there is in repair at service service, as if by chance there is something broken down which is not supported by the warranty. Since 15 days, I see the statue of the repair via the follow -up and the file number, but nothing moves, on the phone each time I am told that I am going to call me, but never nothing, I have just told me you received the quote. A joke I think, the computer has 6 months.Finally especially not buy an HP computer
Emmanuel d’Electroguide on September 24, 2020 9 h 27 min
Hello, how did they justify the non-management by the warranty please ? Do not hesitate to tell us more.
Good day,
Emmanuel of the Electroguide team.
I bought an HP (HP Notebook 14-BW014NF computer) 2 years ago for my studies. The warranty is finished 2 months ago since, almost suddenly, the autonomy of my battery has increased at 15 minutes maximum. Impossible to contact the brand, the only solution, pay, to be able to speak directly has a advice.
The battery can be changed but cannot be found on the HP site, nor on any other, it is apparently no longer produced. Forced to go through a computer scientist to find her.
Conclusion, problem of the load circuit, the motherboard and the memory card, to wonder if there is a planned obsolescence for the model.
In short, a completely absent after-sales service. Strongly advised brand
Person in uniform telephone contact who has screwed up my computer by reset (they took the hand of my computer paid 399 with only 2 years of use). She is an incompetent person she wanted to know nothing and paused my file subject to paying the eyes of the head to repair it while she broke herself herself. I had to take it to the store from which they forced HP employees to reveal the manipulations to do. I was offered for 250 euros in software to update the computer not 100% sure that it will work !! Instead of giving me the manipulations right away instead of turning around a pot. WiFi card that has bug from the start and even now, zero to shit. I will certainly not recommend hp . It’s m ****.
Do not buy a printer h.P. Indeed, I have an H printer.P. Photosmart 6520 which is not even 5 years old and whose black print head no longer works. So I can put her in the rebuilder when she is almost new. Brand to flee …
Good morning,
2 years ago I was offered an HP laptop but for some time now, he has been going out on his own without reasons: he has battery and does not overheat or little. I read that it was possible that it is because I use it too much and that there are too many things on it, but I do not know it at all and would like to have another opinion on this subject. Thanks in advance !
Emmanuel d’Electroguide on August 3, 2020 15 h 25 min
Hello, if you are not sure of yourself, we encourage you to go to a computer scientist who can not only allow you to keep your files and photos but also to see where this slowdown comes from.
You will have to buy an external hard drive to store your documents and make room on your device.
If you have a brand like LDLC near you, they will be able to help you. Do not hesitate to keep us informed.
Good day,
Emmanuel of the Electroguide team.
I call this morning HP to have information on a PC the Zbook G6 I come across a person who was just able to take commands and it is all she spends me another person who were not able to explains the differences between the 3 G6 models and which offers me another laptop and which explains to me that a 14 inch is the same that a 17 inch alor since the beginning I want him a 17 inch !! All that annoys me and I put an end to this call I send a message on Facebook on the HP page and I explain the situation I am given a pro number I call the number I rest the same questions I I Say I have read on the internet that CPU tend to heated the so no one was able to explain myself more when I ask in what year the Zbook G6 came out we could not answer me . Go sell serious salad . I am a baker if a customer asks me questions, I am able to answer customers, I have never seen such incompetence, it is still normal that when we are about to put more than 1000 € in a PC, we are informed that you are not able to do hp .
So to put it simply: https: // in.wikipedia.org/wiki/hp_zbook voila, thank you goodbye nan, in short g6 = generation 6. Zbook 15 g6 = 15 inches generation 6, zbook 17 g6 = 17 inches generation 6. The same goes for the Zbook 14 G6… You are lucky, before it was HP Elitebook 8730W then 8740W or 8540W then 8560W, the Gen XX50W does not exist … Also, 80 ° C is “normal” for A laptop (in full load), the limit being 105 ° C (at least at Intel). Finally, if you are a baker, then you have no interest in taking such a machine intended for professional 3D; A probook or Elitebook will be much more suitable and above all cheaper.
Emmanuel d’Electroguide on June 1, 2020 10 h 59 min
Hello, do not hesitate to ask us the questions you had, we will try to answer them. Good day,
Emmanuel of the Electroguide team.
Hello, I regret the purchase of my HP laptop. For several reasons but the main one, and that which may concern all the PCs of this brand, being the light gray keyboard. Indeed, with or without lighting, when the light external to the PC is pointed on the keyboard, it is almost impossible to read the letters. And this, even when I turn on or off the lighting of the keys. In addition, the design leaves a little to be desired, although I have not chosen the right model ..
I hope that my remark on the keyboard is relevant and does not only concern me.
Emmanuel d’Electroguide on April 21, 2020 11 h 04 min
Hello, we thank you for your comment and are sorry that you are not satisfied with your device.
Do not hesitate to contact us for any questions. Good day,
Emmanuel of the Electroguide team.
hello me I have an hp slate 7 hd tabllet I have a problem of charging heart, esque I can replace with a being brand
Emmanuel d’Electroguide on February 5, 2020 12 h 10 min
Hello, could you tell us more ?
Can you identify the breakdown ? Is this the battery or the load cable ?
A load cable must a priori be able to change, but a battery is very singular to the device, and only that of HP can be included. Do not hesitate to keep us informed.
Good day,
Emmanuel of the Electroguide team.
Good morning
I strongly advise you not to buy an HP product
Because after buying a computer at 1000 € a month after the screen comes off so I have it repaired by HP then I receive it more damaged so I repair it a second time and there I receive it completely destroyed so I ask for a refund who refuses and now they want to close my file because I refuse a third repair
It’s been 2 months so that I have no more computer and I am without solution
Do not make the same mistake as me to buy an HP product (it’s not for nothing that HP descends in the ranking)
Hello Youcef,
Heartbroken of what happened to you.
Could you specify the model of your HP computer ?
We advise you to make a registered letter to your seller, it is he who is responsible for the warranty and the after -sales service of your product.
Thank you in advance,
The Electroguide team.
For me ethics and behavior in this brand are those of garbage. I bought a large office printer 4 years ago, as perfected as a plane. One fine day, without warning, a message is displayed: the printer head is no longer detected. I call HP without too much illusion: after 10 minutes of waiting, an operator takes my call and listening to the problem, makes me disconnect the printer and reverse: since the PB is always present, you have to change the ‘printer, which is obsolete and whose parts are no longer followed. Tonight this huge printer is found on the sidewalk and will be on board by monsters … in addition? Energy cost? It is because of all these industrialists without ethics that the planet dies. Shame on them.
I once had an HP scanner which launched approximately 1 year before I had pre -programmed incurable obsolescence ..
At work we also had an HP printer, she made less than 6 months, still an obsolescence bug: the printer tells us that the paper tank is empty when it is full, we have everything possible, no longer possible to ‘Print… and above all I bought in 2017 in PC’ gamer ‘at 1500 HP Omen Laptop balls…
The computer really disappointed me, I have only two years old and I have more and more problems:
-A light pixel train on the screen appeared without reason
-The sound is really disgusting
-Copiers / glues operate once in two
-The touchpad was slightly sunk into the computer, it malfunctions and clicks alone, so that when I write, it makes CMD+A equivalent, which deletes the text to replace it with the last letter, So basically it doesn’t write, … forced my life to deactivate this touchpad ..
-The part on the left of the pavement and below the digital keyboard has become rounded, the computer is no longer closed properly.
-Sometimes he does not want to get out of watch and I have to restart him in the old way. In comparison and for similar use my previous computer, of brand Samsung, cost twice cheaper, € 750, and has held 8 years, it still works very well today even if its components are starting to become old. So this time I swear it never again I would buy HP product and I encourage anyone who could be blinded by the prices to think twice before buying a dung which will have become obsolete once the warranty has passed.
I want to print a black and white page that has no color and printing is impossible because my cyan cartridge is empty. Thieves!!
Emmanuel d’Electroguide on April 29, 2019 9 h 51 min
Hello, we are not HP or affiliated to them, but a help and advice site for individuals.
When printing your page, did you try to change the printing settings ?
What a printer model do you have ?
Normally, you must be able to adjust the printing in order to ensure that the printer only takes care of black, you just have to select black and white. Do not hesitate to keep us informed informed. Good day, Emmanuel of the Electroguide team.
HP it’s over for me too. HP Pavilion G7 bought in 2013, I have never seen such shit. Buyed because it was on sale (500 euros anyway) this laptop disappointed me but disappointed … Already the weight, well it’s old certainly, but almost 3kg for a PC it was very heavy especially when I had to run to catch my train, but I was very happy despite everything. If there was that … then 1 year after the internet starts to work no longer. It had to be restarted several times to have the internet and especially not to put it on a hard desk because otherwise it was the end. If I had the misfortune to move it internet was cut instantly. Result when he has not had the internet lately, it had been sessions of 15 days-3 weeks without before it remarks for 1 hour, so work on smartphone. Ventilation my god, the demon. A very hard mower and hammer noise for 3 years (forced to put boxes because it was unbearable and not to make a computer at night to wake up anyone), very hot (it could go up to 90 ° While I just worked on Photoshop, he has already burned my legs and in summer he had the room temperature rose enormously), very slow (30 seconds to make a glued copy, 3 minutes to open a Word file ,), blue bars on the screen, an incredible number of bugs, blue screen with :(, an update that took 9 months to be done and because of it I could not open any document, in short No no it’s over for me hp and it doesn’t even surprise me that they sink into mediocrity. My sister has a PC fixed for 7 years and strangely despite everything she does (heavy videos editing, videos, photo edition..) She never had any worries. So maybe the Fixed HP range is much better than that of laptops … Anyway, 6 years that I have supported this PC, 1 year of pleasure on the 6 it is little. Now that I have a little money I will save 1000 euros and offer myself an efficient and fine Asus. HP never again
For my part, I have a very good experience with HP in general, in my laptop Daily Driver effect is a 2012 probook of 2012, i7 3540m, 16GB of RAM, 256GB SSD Crucial MX200 + 1TO Barracuda and 9 cells. I bought it in 2013 and upgraded little by little (i7 3840qm incoming), and I had no problem with ! Not a single BSOD ! This is the most stable system I have ever had. Like what – and it is valid with any brand – if you buy a professional or high -end PC (but not gaming), it will be the test of time.
I see what complain of their PC in Intel Atom and 2GB of RAM: next time you will reflect 2 seconds before buying a PC which is not even screwed up to run Windows correctly (except XP lul). For reference my compac in early 2003 had a 40GB disc, Pentium 4 to 3.06GHz, 1GB of RAM and came with Windows XP. (and he always walks this one ! With original HDD ! Windows 7 even turns properly on it)
Without Dec ’it’s within everyone’s reach to seek Intel Atom on Google and realize that it’s shit.
Inevitably when you buy from the low -end, you should not expect quality. As I said, go on a pro range, you will have no problems. (valid with Dell too).
(By way of comparison, a Mercedes A140 is not equal in terms of quality to an S class of the same era, although the 2 are Mercedes. Yes the price also differs, and it goes the same with the PCs.))
I also have a desktop pavilion in AMD A8 7600, 8 GB of RAM, as a family PC. Ras, and in addition it does not make a noise. (For once he does not take video rendering abuse like the probook).
I bought an HP pc there is less than 2 years new it already walks more appointment on Monday with after -sales service, 2 printer hp hs one that works more and the other which deconne as not possible and recognize more the color on 2 we less than 4 Years never again I buy hp of my life I advise all those around me to make even two other laptops and printer of another brand never had any concern and on both sides I have always had problems with HP according to me the worst brand with programming obsolescence for printer
HP provides the worst s.HAS.V possible ! You pay a warranty or extend it, but that only covers the factor defects encountered a few days after purchasing the product. After many and many hours of discussion, I had the opportunity to repair my professional PC (thus putting my professional future in danger). What did and says hp ? “We are not responsible for faults, repair time and endangering your professional situation”. Because yes, the repair will have taken a month and the worst is that my computer was leaving for a keyboard defect that was resolved but returned with a striped screen, a damaged plastic “carcass” and HP asked to Return for 1 to 2 months … not being able to do it, they offered me compensation from … 20 €: an HP helmet that we find at the entry level at home “what compensation, indeed . »».
In short ? Do not buy at HP !! You will spend your time on the phone between Bulgaria and Hungary, on a billed service (and not announced), you will be returned from departments to departments because no one knows what to do .
I bought an HP laptop on August 18, 2018 at the Leclerc Center in Guérande. 15 days ago I presented myself with the computer to the after -sales service: the screen puts only part of the image oblique, the left part does not come. The person who was there told me HP does not take the screen as a warranty and you must have dropped it which is not the case he was in his bag and in my bag. She even replied that it was enough to press with a finger on it to deteriorate it. I told him I should do. Leave it to me, make a quote that costs 20 euros. She was unable to tell me approximately for how much I would have. I left with. I don’t want to make them make money. I sent letters to all consumer unions to denounce that the HP brand is bad and that Leclerc de Guérande pretends to be the defendant of consumers should not sell bad brand products
Good morning
Like so many others, I was a HP faithful, but I think I’m going to change my shoulder rifle. First in the spring, during a maj, printer blockage. € 60 upgrading. And now, purchase of equivalent cartridges rejected by HP. € 30 in the air. Fed up with these people who gave themselves consumables. So goodbye HP !
HP COMPAQ to flee like many say I have repaired a person who had an OJ COMPAQ the hard drive to let go Not able to make a bios and a correct eufi the really thing of mediocrity not my frankly what is shame he says he is doing high -end servers at hp oue low level scratch it is zero there I read their thing That it said there quality ah low can be before because I think that the 3 American who is creating the brand must shoot a hell of my frankly my frankly it is to take people for c ** s what I know full after 6 months the thing breaks down lol yen has even one that I heard the guy he was forced to repair after 3 months and it is lots of people like that he tests the pc on 3 operating system it works super he SALE SALE DEMERDERYou after while most of the respectable brands have made tests on 10 operating systems before putting up for sale even a compaq way will be of better quality than the basic pc mdr no my is limited to see it squarely Anyway, do not buy this brèle Take good brand and think well before a purchase of PC even my Rasberry Pi is Mieu that their thing when it costs 30 euros is the smallest PC in the world
Hi all
I am a info seller
HP is shit
All computer sold for 6 months have a problem
Defective hard drive, WiFi card problem, and many other parts often changed by the same defective
a disaster
And I don’t see anything about the fofo
There is only me who wind from the defective HP
No kidding
It is a mediocrite this m *** e I try to repair a pc compaq misfortune I switched it to the girl Cramer the girl was saying that it was me who exploded her still thing In addition by dismantling I saw that it was missing from the screws and the fan so it does not narrag’e of course finally as I say in my comment even my rasberry pie at 30 euros is better lol lol lol lol lol lol lol lol lol lol lol lol lol lol
It’s been a long time since I wanted to post an opinion on my HP experience. I said to myself “Come on, remember, you act on a head of head because you don’t know how to use this PC”. Only here, it’s been 3 years now that I use (or at least I try) the same HP PC, and even if I am looking for a single positive point I can’t do it. Here is the PC: Pavilion X2 Detachable PC 10 (5CG445498T).
Intel Atom 1.33GHz processor
2GB of ram
32 GB of memory
Main uses: Internet browsing and word processing on open office, let’s start at the start, this memory. Hence is what you sell a PC with 32GB of memory when the system already takes at least half of it? After a few weeks with the HP updates and the whole tralala of the little things that are added, we have already fully filled to memory. So yes, you will tell me, I knew what I was buying, and then I can always buy a memory card next to it. Let us recognize, however, that from the start this PC is not operational and that for a person who does not know much about IT, she believes that she had bought an operational PC who is not at all. Let’s go after. This PC wants to be hybrid, that is to say that we can remove the keyboard and put it back at will. I thought that by buying HP I could trust the quality of the product. I end up with a “false hybrid”. The keyboard-pc connection is done once in 2 and so, the top of the top is on the train. Yes, the slightest vibration disconnects the PC keyboard. Ah I forgot the load that is only carried out if we “twist” the connection in the PC, despite a factory return. You can therefore put the PC to load overnight and find yourself the next day when you need it have an unusable PC. I am not talking about the many problems where I find myself in front of a screen that “freeze” or even better, all black. A nice little tour is also the battery which in the space of a few seconds descends drastically without warning to see the computer “crashing” at work. All these problems despite not attentive and careful use of this PC, updates made and sometimes returns to the factory state. We are entitled to say that I came across a bad number and I would like it to be true, I unfortunately worked on several HP PCs and I have rarely encountered as many problems as on these. We end up with very unreliable PCs, badly invoices and which would have the capacity to annoy even the callest of Tibetan monks. At the same time, I bought a used, older (and much cheaper) mobile phone than this famous PC. The phone is faster and performs more stains than the computer that said, I can still recommend this brand if you want to do a computer cure. Indeed, when you have such an unreliable device, you learn to detach yourself from it.
Emmanuel d’Electroguide on May 30, 2018 17 h 13 min
Hello, Sorry to read this very bad experience.
And thank you for taking the time to write such an argued opinion.
Sorry for not being able to help you on this product. Good luck, Emmanuel of the Electroguide team.
The HP The best -selling brand in the world some Self The PCs or printers is a very good brand after the thinkpad and Apple believe me HP is an excellent brand but wary you falls, high voltage, and Water I am talking about all APAREIL
Florian of Electroguide on February 12, 2018 8 h 13 min
Hello, thank you for your testimony.
Yours, Florian of the Electroguide team
HP is a fleeting brand. Hello, I want to share with you the regret about my old Samsung computer which lasted 6 years and which has never beugrated, but which I replaced because the screen let go. Following this incident, I decided to buy an HP Pavilion I7 computer against the advice of computer scientists who advised me the Azus brand. In the end, I end up with a computer purchased € 890 just 2 years ago, with the dead battery and a heap of beug. The service after sale from HP is nonexistent.
Florian of Electroguide on January 16, 2018 4 h 03 min
Hello, I’m sorry for the problem you encounter.
You can contact your seller’s after -sales service. If your computer is still under 2 years warranty, you can activate it to request repairs. Manufacturers often have less after-sales service experience than sellers. Yours, Florian of the Electroguide team
Flee HP
So far, I was a loyal customer, between you Fnac and Darty I bought 4 office computers, 2 screens and more than half a dozen printers.
The last PC I bought had a 3 -year warranty. After two and a half years, he made the soul. CZC5131F3L, HP pavilion 500-461 Inf. Pc
Incident 500 535 94 93 BLDL repair bulletins 174001 and BLDW 015101
A dozen employees tried to help me out by phone. It was impossible despite their kindness that I recognize. They sent him for the first time to Hungary, he returned more down than at the start. That is to say that he did not hear the slightest roar and not operating the screen, they sent him a second time to Hungary, he just had time to imprison a CD that Always in the accommodation.
A chasm these HP printers! If you have 100 € per month to put in ink cartridges, do not hesitate! 100 € I am abuse! Count 50 € without printing tons.
Hello I have 3 computers, all laptops, 2 15.6 ″ and 1 17 ″, in 3 different brands and in their order of purchase!Packard Bell (LE11BZ-17 ″ Shiny 1600 × 900) Asus (F55A SX039V 15.6 ″ shiny 1366 × 768) and the latest: HP15 W10 AC151 NF (15.6 ″ mat anti reflections Full HD 1920 × 1080 having in addition to the graphical chipset increases to its core i3 processor of a graphics card dediee amd radeon r5/m330 with 1GB of memory dedicated) I never sell my old pc especially if it still works if it still works if it still works And especially if it is a PC starting from the range that would sell a cherry grip! The most performer of the 3 in rapidity and performance matters is of course the HP … But the Asus and especially the old Packard Bell (end of 2012) foolish far from being ridiculous, provided of course to confine them in what they are able to do!(that is to say no RAW file photo editing on LigthRoom or DXO or Video encoding with the Packard Bell or the Asus) but these 2 PCs ‘start of range’ are quite sufficient for family informatics and Reading HD video even Blue Ray (provided of course to have an external reader, which is my case) and in a reliability, although many Internet users have spent their time breaking ‘Packard Bell has everything ( Packard trash is I passed and better) mine has just been 5 years old, never the slightest breakdown, put on Windows 10 2 years ago.I still use it as an extra TV because I am a channel+ subscriber with the bouquet offer family+ all the sport channels including ‘bein’ for football … when I am at home I use it very often for that and It turns like a clock, connects to a full hdmi screen in HDMI (HP Pavilion 22xi+ Pure Helmet The sound and has a Blue Samsung BD506 reader) very fluid image with the HP screen! Finally, it is the Asus that I use the least because now when I go in a mop (often because I am retired) I prefer the HP which has a full HD integral screen that I find very efficient and which is much quieter that the Asus (on the other hand the Asus also has a very beautiful image on an external screen) conclusion, it seems to me that today there are no more real’nanars’ at least for really basic use family (Internet a bit of video, no games.Let’s not forget that a basic laptop today will be more powerful than a high end Dil ago! Thank you friends for having the patience to read me and see you soon
Good morning,
Thank you for your testimony and return from experience.
Good day to you,
The Electroguide team.
Your judgment is mainly based on manufacturer data, excluding HP is deemed (even by approved repairers) such as the after -sales service which is more bad faith! After months of immobilization on a new PC, 5 feedback in the workshop, not an excuse, not a small commercial gesture, for a conflict with color management and windows! Disturbing, run away! The “completely correct” is very commercial, but HP products are low -end, badly rated by users and it is absolutely not the “innovations” of Lenovo, a Chinese general public brand which have demoted HP! This is poor quality.
Good morning,
There are indeed HP products which are less qualitative than others. (Our judgment on the other hand is based on our experience of HP computers). For purchase, however, we advise you to turn to traditional or online distributors. They are the ones who have the experience of long after -sales years. Many other brands have the same problems and the same difficulties in managing after -sales service because it is not their basic job. With a commercial guarantee at a distributor, the service is better (in principle).
Good day to you,
The Electroguide team.
HP (brand)

HP (Hewlett-Packard) is a global technological company that offers a wide range of IT products, including computers, printers and related services.
HP presentation
HP (Hewlett-Packard), founded in 1939, is an American company specializing in information and communication technologies. It operates in several areas, including personal computers, printers, imaging solutions and IT services.
HP is recognized for its long tradition of innovation. Over the decades, she introduced many technological advances, including the invention of the pocket calculator in 1968 and the launch of the first laser printer in 1984. The company has also played a major role in the development of personal IT.
In addition to its hardware products, HP also offers a range of services such as IT infrastructure management, data storage solutions and professional printing services. These services help companies optimize their productivity and efficiency while reducing costs.
Brand history
1939 : HP Foundation by Bill Hewlett and Dave Packard in a garage in Palo Alto, California.
1968 : HP launches the first pocket calculator, the HP 9100A model.
1970s : HP is diversifying in printers, personal computers and electronic measurement and analysis equipment.
1984 : Introduction of the first laser printer, the HP LaserJet model.
1990s : HP expansion in IT services with the acquisition of several companies, including Electronic Data Systems (EDS) in 2008.
2002 : Merger of HP with Compaq Computer Corporation, forming one of the largest information technology companies in the world.
2015 : HP is divided into two independent entities: HP INC., which focuses on computers and printers, and Hewlett Packard Enterprise, focused on computer solutions and services.
2019 : HP INC. announces the acquisition of the Samsung printing solutions company to strengthen its position on the printing market.
2020 : HP INC. launches new innovative products, including laptops with foldable screens and advanced 3D printers.
2022 : HP continues to innovate and extend its global presence by offering powerful technological solutions and digital transformation services
