LCL Online counts

– You can consult your documents at any time and wherever you are.
– You have your information quickly (approximately 2 days after the production date of your document).
– You save time and place: fewer documents to sort, classify and store.
– You can easily find your information: latest documents with direct access and older documents accessible thanks to a search system.
– Your documents in electronic version are identical to the paper version and are established and kept under conditions guaranteeing their integrity.

Online surveys and documents

This service allows you to access your account statements and other management documents, from your customer area on LCL.FR or from the LCL my accounts mobile application.

Your documents can be viewed online and accessible from your customer area on LCL.FR or via the LCL my accounts application

Information available faster and time saving on post office time

Easily accessible documents: your documents are stored and sorted

Service benefits

– You can consult your documents at any time and wherever you are.
– You have your information quickly (approximately 2 days after the production date of your document).
– You save time and place: fewer documents to sort, classify and store.
– You can easily find your information: latest documents with direct access and older documents accessible thanks to a search system.
– Your documents in electronic version are identical to the paper version and are established and kept under conditions guaranteeing their integrity.

Service operation

– The service takes effect on the day following membership. The 1st provision of documents is made at the next date for sending your documents in paper version.

– You are alerted to your customer area during each provision of a new document. For your account statements and certain other documents, a notification is sent to you to your email address.

How to visualize the documents of my minor children ?

As a legal representative, you can, from your own personal access, take out this service for your minor children and also consult their documents.

What documents I can have in electronic format ?

The list of documents eligible for the recorded service and online documents, their duration of provision online, their frequency, their classification and the possible notification associated with it are detailed in the attached table: List of documents

Do I have the right to change my mind ?

Once you have subscribed to the online reported and documents, you receive the documents eligible for the service exclusively in dematerialized format. However, you can return to the paper version of your documents at any time by terminating the service.

During what time do I have access to documents ?

Documents in PDF format can be viewed and downloadable throughout the shelf life specific to each document taken up in the table below: List of documents. You can download and save them on any electronic medium of your choice. In the event of closing your account, access to your document history is kept for 5 years.

LCL Online counts

Fraud to false advisers: be vigilant in front of fraudulent telephone calls. To find out more click here.

Manage your accounts remotely

Transfers, management of your cards, online subscription ..
Find all the features accessible from the LCL Mes Accounts app and from your LCL account management space.Fr

Safety information

LCL never requests you (whether by email, SMS or telephone)
To ask you to communicate in any way whatsoever
Your personal access to its services. If you receive such a message,
Do not click on any link, do not call the indicated number and do not take into account
Information it contains because it is undoubtedly a phishing message.
We invite you to consult our security site to guide you
On the procedure.