Livebox 6 – Sagemcom technical sheet

Livebox Max + Mobile Package

New Max offers

And if you take advantage of an ultra -efficient WiFi connection to entertain and share in all serenity ?

The latest generation of orange fiber box, it tells you ?

With the new Livebox 6, we thought of everything:

• The 6th WiFi to take full advantage of the very high speed of the fiber with an ultra-fast connection (speed down up to 2 Gbit/s and cut speed up to 800 Mbit/s)).
• A vertical design to better broadcast wifi.
• A touch screen to easily access the essential functions.

The WiFi Serenity Service included

We did everything to make you enjoy great wifi everywhere at home:

• Personalized support by Orange WiFi specialists (1) .
• The provision of WiFi 6: up to 3 (2) .
• And if you were not fully satisfied, do not panic, it’s easy, you tell us since the dedicated digital space.

Max services on demand

We also invite you to add the services that tempt you:

• An Airbox 20GB (3) to work occasionally at home (4) and have fun with an efficient WiFi connection, even on a trip.
• An enriched TV experience, including the Max replay (5) (for 12 months) and a multi-screen TV recorder with a capacity of 300 hours.
• A 2nd decoder or the TV key (as for the UP offers).

Ready to take advantage of Max offers with fiber or Orange ADSL ?

Already Orange Customer ?

Go to the Max offer

You have a livebox or open offer ? Take advantage of all the advantages of the Max offer.

Discover and compare with your offer

Not yet Orange Customer ?

• Internet Premium
• WiFi 6 repeater
• Serenity WiFi Service
• Orange TV
• Phone

Livebox Max + Mobile Package

• Internet Premium
• WiFi 6 repeater
• Serenity WiFi Service
• Orange TV
• Phone
• + Up to € 15/month of delivery by package on 4 additional mobile plans

Your questions about Max offers and their premium WiFi connection

Why is the WiFi connection faster and more efficient with the Max Fiber offer ?

The MAX Orange Internet offer includes the latest generation livebox 6, with the 6th standard WiFi, as well as up to 3 repeaters to ensure maximum wifi 6 coverage in all your home. The 6th Tri-Bande standard offers you an efficient and ultra-fast WiFi connection for an unequaled orange internet experience. And this, regardless of the number of connected equipment. The serenity service allows you, moreover, to improve wifi for better quality everywhere in your accommodation.

How is the WiFi of the Max offer a premium quality service ?

WiFi serenity support, they are specialists entirely at your service to assist you until your Internet connection fully satisfies you. Orange also provides you up to 3 WiFi 6 repeaters on request.

Do Max offers allow me to have a better connection outside my home, even on a trip ?

Of course ! In addition to your internet box at home, the Airbox 20GB box allows you to connect everywhere in France, and even in Europe, with 20GB of the Internet per month. You thus benefit from the very high speed of the 4G network of Orange in mainland France and can share your internet connection in WiFi up to ten equipment. In addition, you can take orange TV with you with your TV key on request.

Why is TV experience is richer with max offers ?

Thanks to the maximum offers, you can enjoy orange TV on two simultaneous screens, with two decoders or a decoder and a TV key. The UHD TV decoder with the fiber can connect with ease to WiFi, with a repeater to enjoy orange TV in all rooms in the house, regardless of the location of your Livebox. Orange Max offer also includes a TV recorder with a capacity of 300 hours to review your programs on all your screens. Finally, take advantage of an enriched TV experience with the replay of MyTF1 Max and 6Play Max (accessible for 12 months), without advertising interruption and in HD quality.

Is the flow of maxi fiber internet offers adapted to telework ?

Yes quite. If you work occasionally from your home, the maximum fiber offers combined with the airbox 20GB allow you to enjoy an ultra-fast and quality internet connection throughout your accommodation.

Thanks to the Livebox 6 with the WiFi 6th and the WiFi Serenity service, you benefit from the best of WiFi to teleworking and a downward speed up to 2 Gbit/s and a rate rising up to 800 Mbit/s. For example, you can comfortably download and share all your files and videocates.

And in addition to the fiber, the Airbox 20GB case offers you a high -performance connection for teleworking, thanks to the very high speed of the 4G mobile network of Orange in mainland France, as well as for your trips and leisure.

However, for a regular and intensive professional activity, we recommend that you subscribe to an Orange Internet Pro professional subscription.

Offer subject to conditions valid in mainland France. Services subject to eligibility and coverage, available with Max offers and compatible WiFi equipment. 4G: in deployed areas. Network cover.orange.Fr. Theoretical flows with cables, network card and compatible computers. In the event of use on several equipment the flow is shared. WiFi 6 and Airbox 20GB rehearsal on request and activation costs: € 10 each. Replay max, on necessary activation. Livebox 6 with Max Fiber offer: incompatible with HD phones. Replay max accessible for 12 months on request within 3 months after the subscription of the Livebox Max offer. Details on Orange.Fr.

Livebox Max + Mobile Package: Offers subject to conditions in mainland France valid subject to eligibility. Engagement 12 months for livebox. Without or with 24 -month commitment according to the chosen package.

Open discount: From € 3 to 15 € depending on the package chosen reserved for individuals within the limit of 4 additional mobile plans by Livebox Internet eligible offer. Not combinable. Loss of discount in the event of: change of offer, termination, request for deletion by the Internet customer.

(1) Telephone support by appointment taken on Orange.fr Depending on availability or via customer service from Monday to Saturday from 8 a.m. to 8 p.m. The waiting time before putting in touch with an advisor is free from orange networks. The service is free and the call is at the cost of normal communication depending on the offer held, or counting the mobile package.

(2) within the limit of 1 per request each 72 hours on orange.FR – The number of repeaters depends on the size of the accommodation.

(3) Option on request for mobility uses in mainland France and Europe, DOM, Switzerland/Andorra areas. Provision of an airbox 4G and a SIM card. Reduced flow beyond. Not cumulative with another Airbox provision by Orange or Data allocation on the customer’s mobile terminal.

(4) Occasional telework at home is accessible with a Max Fiber offer associated with Airbox 20GB. For regular use, it is recommended to subscribe to a professional offer.

(5) Accessible for 12 months on request within 3 months after subscription of the Livebox Max offer. Option reserved for Orange TV Internet subscribers. Subscription on Orange.fr, the Orange TV app or from the Orange TV TV store.

Livebox 6 – Sagemcom technical sheet

The Livebox 6 is a fiber dedicated routing modem which allows you to benefit from Orange services (Internet, Telephone and TV), WiFi or Ethernet from your computers and connected devices.

Technical characteristics

Connectivity

Internet connectivity
Fiber compatible – IP V4 and IP V6

General

External power supply
Power block: 12V 3A
Electrical power consumed
7.8 W in network standby All connected network ports – Lightning protection: K21+/10KV

Local network

4 ports 1g and 1 port 2.5g

Display

E-ink touch in front front

In order to accompany you in the grip, the use and troubleshooting of your mobile or your tablet, find all the operating modes and manuals to use if necessary.

A problem with the 4G airbox (Airbox Comfort option)

Orange Airbox: Check the activation of your option

An internet access problem> No connection

Livebox 6: Check the network connections
Livebox 6: Activate the connection manually in the event of a installation problem
Livebox 6: The combination of wifi equipment does not work

An internet access problem> untimely disconnections

WiFi: Improve your Internet connection

An identifier and connection password problem

Livebox 6: Reset the access password to the configuration interface

A hardware problem> The Livebox displays an error message

Livebox 6: reset to zero
Livebox 6: restart
Livebox 6: launch a diagnosis

1. Livebox 6
2. Power supply Use only the power supply provided with the Livebox 6.
3. Optical cable Allows you to connect the livebox 6 to the fiber optic network.
4. Installation guide

Livebox 6 software version: G1R4

Livebox 6 view

1. State indicator Indicates the state of the services
2. Touch screen

Rear view of the Livebox 6

1. Ethernet sockets Allows you to connect a computer, a TV decoder, a WiFi repeater, etc. Power 1 allows you to connect a fiber housing.
2. Multi-Gigabit 2 socket 2.5g Ethernet socket that supports connection speeds up to 2.5 gbit/s. In order to take full advantage of Port 2 flow rate.5g, it is necessary to connect to port 2.5g of the Livebox 6 compatible equipment and therefore equipped with an Ethernet 2 port.5g or 10g.
   This port 2.5G remains compatible with any other Ethernet equipment (100m, 1g) to provide a 5th Ethernet port without reaching the flows reached by Port 2.5g.
3. USB plug To connect peripherals compatible with Livebox such as a USB key, a hard drive or for pro customers A Airbox Comfort Pro.
4. On/off button Allows to turn on or turn off the livebox. When the Livebox is extinguished, services related to Livebox (Internet, Internet telephone, TV. ) do not work.
5. Service button Allows you to test the operation of the Livebox.
6. Reset button The use of this button erases all the information recorded in the Livebox.
7. Phone sockets Allows you to use the phone by Internet.
8. Fiber Allows you to connect the livebox to the optical wall outlet.
9. Food Use only the power supply provided with the Livebox.