Livebox Up ADSL and Orange fiber test: Notice and characteristics

The Livebox Up is above all put forward for its many technical qualities. This is a Box Internet subscription certainly more expensive than the average, But generally deemed extremely reliable and efficient In terms of optical fiber. On the other hand, the ADSL flows and performance seem more disappointing in the eyes of some.

Livebox Up Orange Fiber: Details of the offer

The Livebox Up Fiber corresponds to the mid -range fiber offer of Orange. It is an offer rich in content, with many advantages. How much does the offer cost ? What are the services included ? What do customers think in 2023 ? Discover everything on the Livebox Up Orange Fiber offer.

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Livebox up fiber: what is its price ?

The Livebox Up succeeds the Livebox Play offer in 2019. It offers mid -range services for a call price to € 32.99/month the first year, then € 50.99/month. This offer is subject to a commitment to 12 months.

Are you a professional ? See our Orange Pro Fiber page to find out more.

Characteristics of the Livebox Up Orange offer

The Livebox Up Fiber is a complete offer, offering very high speed internet access, a television service, and a fixed telephone service. We take stock of the characteristics of this fiber offer.

Livebox Up Fiber: what flows ?

The Livebox Up of Orange offers a quick and powerful connection thanks to the Livebox 5, with flows reaching:

These flows allow you to surf in peace and benefit from a stable internet connection Without any cut or slowdown, even in simultaneous.

A WiFi repeater You are also offered on request to take advantage of the Wifi 6 or extend the wifi cover throughout the house (activation fees of € 10).

For an even more powerful and fast connection, discover the Livebox Max Orange Fiber.

You want to take out a livebox up fiber offer ?

TV with the Livebox Up Fiber

With the Livebox Up Fiber, you can enjoy up to 140 channels included And Over 200 options as an option with the Ultra HD 4K decoder, available on demand.

You also benefit from the Orange TV on connected TV Samsung, Valid for 24 months.

here is a non -exhaustive list Services integrated into the UHD 4K TV decoder:

• Vocal assistant Alexa
• Up to 100 hours of recording with the multi-ecrans TV recorder
• Access to your favorite applications (Netflix, Amazon Prime, Disney+. ))
• Replay
• TV program

Find the list of channels included in the Livebox Up Fiber offer on our dedicated Orange TV page.

Fixed telephony with the Livebox Up Fiber

The Livebox Up Fiber offers you a full telephony service, including international communications:

• Unlimited calls to fixed and mobile Metropolitan France, DOM, Europe, USA and Canada
• Unlimited calls to fixed more than 110 countries
• 10h /month to the Algerian fixes, offered on request
• Unlimited calls to Tunisia on demand

Am I eligible for the Livebox Up Fiber ?

Before subscribing to the Livebox Up Fiber offer, it is essential to carry out an orange fiber eligibility test, fast and free. To do this, you just have to enter your postal address Below to find out the offers available at home.

�� Take the Orange fiber eligibility test !

You want to enjoy a Orange fiber offer But you don’t know if you are eligible ? OUR Orange eligibility test is there to help you see more clearly:

1. Take your address, select it from the list and launch the test
2. Discover in a few seconds if your accommodation is good eligible for orange fiber
3. Take advantage of it for Compare Orange offers to the offers of other operators available at home

You can also Test your eligibility by phone on 09 71 07 88 25 with an Expert Adviser Fiber Optics that will help you in your efforts and will guide you to partner offers adapted to your needs.

Test your Orange fiber eligibility by phone 09 71 07 88 25
Test your Orange fiber eligibility online Test

Livebox Up Fiber: Customer reviews in 2023

Customer reviews on the Livebox Up Orange fiber are very positive. They put forward Fiber connection quality, L’Customer service efficiency and the Easy of the orange fiber installation. Here is a summary table of the advantages and disadvantages of the Livebox Up Orange fiber:

• Excellent fiber connection, efficient flows
• Quick and efficient installation
• Customer service responsiveness
• Repeater offered on request
• Possibility of obtaining a 2nd decoder on request

• High price
• Fewer TV channels than competing offers
• Livebox 5, old generation

The orange box is a quality box with an effective after -sales service. A full service for fiber access, telephony and TV. To recommend for any purchase of box / internet service.

Yannick L. 07/14/2023

I am very satisfied with my new orange wifi 6 latest generation box. The fiber flow is very good and stable. I therefore recommend this boxing. You won’t be disappointed. Go ahead ! No regret to have !

François t. 06/27/2023

Very good operator. Very easy internet boxing subscription, an appointment set quickly. Very friendly technician. Very fast connection speed and simple application. Easy to use great

Elionora V. 03/07/2023

Stable connection. Efficient and design box. Simplicity of installation. Everything is there ! A little more expensive but largely justified. Possibility of migrating from one subscription to another easily

Frédéric G. 02/10/2023

Livebox fiber or livebox up fiber ?

The Fiber Livebox corresponds to the entry -level orange fiber offer. It offers essential services of an internet box, but with a lower flow to that of other orange offers, and TV services and more limited telephony.

You hesitate between the Fiber Livebox and the Livebox Up Fiber ? Here is a comparative table of the two offers:

The choice of your livebox depends on the use you want to make of it. Indeed, if you plan to use the Internet simultaneously For uses such as streaming, THE video games, or the television, the offer Livebox Up Fiber will be more suitable for you. Conversely, If you live alone for example, and if You can do little internet simultaneously, the offer Fiber Livebox should be more than enough.

Also, if you want to benefit from a Enriched TV experience With the possibility of accessing the entire orange TV on your Samsung connected TV and saving your content, the Livebox Up Fiber will also be more suitable.

Finally, if you regularly communicate to Mobiles of Europe and DOM, the offer Livebox Up Fiber will be more suitable for your needs, the Fiber Livebox classic only offering Unlimited calls to fixed.

You are looking for an orange fiber offer ?

Livebox Up ADSL and Orange fiber test: Notice and characteristics

Orange is both the historic telecoms operator, but also one of the oldest internet access providers. It thus seems that the ISP only offers a range of fairly limited subscriptions. However, These two offers operate with ADSL, VDSL and optical fiber. In any case, the subscriber also has a service triple play, which therefore includes internet access, but also fixed telephony and television. Thus, everyone can find an offer that meets their needs with ease.

Orange’s most accessible subscription is Livebox ADSL or Fiber, which offers an internet connection up to 500 Mb/s, with 160 television channels and unlimited calls to the fixeds of France and more than 100 destinations. The other subscription, the Livebox Up, allows you to take advantage of 1 GB/s of flow, 160 TV channels, from telephony to mobiles, but also more equipment to take advantage of the best quality services possible.

The main thing to know about the Livebox Up ::

• Available in ADSL, VDSL and with optical fiber;
• All subscriptions are triple play (Internet + TV + telephony);
• modern material;
• recurring promotions.

The content of this page was verified by an editorial expert on the date of 09/28/2022

The Livebox Up of Orange in short

Livebox Up is the most complete box subscription that Orange offers. Thanks to this Internet box subscription, Orange allows its subscribers to enjoy Internet access in ADSL, VDSL or fiber optics, but also television and fixed telephony.

The Livebox Up is the most exhaustive box in Orange.

In addition to the main services, the Livebox Up of Orange is also distinguished by the equipment made available: Livebox 5, several TV decoders or even digital recorder.

The services included in the Livebox Up of Orange ::

• Internet access with ADSL, VDSL or optical fiber;
• a total maximum flow of 2 GB/s with up to 1 Gb/s per device;
• 600 mb/s of remitzing debit;
• unlimited fixed telephony towards fixed and to the mobiles of France;
• Unlimited calls to fixed to more than 100 destinations in the world;
• 160 TV channels with Ultra HD decoder included.

To take advantage of this internet box subscription, it takes € 49.99 per month, with a period of 12 months of engagement. The subscription is however regularly On a promotion for the price of € 30.99 per month.

Also read what other Internet box subscriptions is offered by Orange ?

Positive opinions about the Livebox Up of Orange

It is the tests of the Livebox Up by the subscribers themselves which allow to better realize the quality of services offered. Gold, positive opinions, the livebox up is not lacking at all levels. Thus, several qualities are widely highlighted: the high performance of the subscription, the quality of the equipment offered, the low incident rate or the management of termination costs. Thus, the offer really seems to have something to satisfy the greatest number.

In summary, the main qualities of the Orange Livebox Up subscription are ::

• the performances proposed in terms of connection flows;
• service stability and low failures;
• the quality and diversity of the equipment provided;
• The care by the operator of € 150 termination fees.

Advantage n ° 1: the performance and flows of the Livebox Up of Orange

The main element put forward in the qualities of the Livebox Up of Orange is its performance. FAI promises up to 1 Gb/s of speed per device, And many subscribers have already noted that the ISP was faithful to this promise. A simple flow test is enough to have the net heart more, thanks to the Livebox 5, these are Up to 2 devices at the same time that can benefit from such an important flow.

Livebox Up flows are among the best performing on the market.

Performance is also high in terms of remote control flows. The Livebox Up allows you to take advantage of 600 Mb/s of amounts of flow, which makes it ideal for Internet users who want upload quickly online files, in particular heavy files like videos. Fact, The Livebox Up is one of the fastest Internet box subscriptions that it is currently possible to subscribe. To finish on this aspect, the tests of pings subscription indicate a latency of 10 milliseconds or less almost systematically.

What the Livebox UP allows in terms of flow and Internet connection ::

• 1 GB/s of download debit;
• 600 Mb/s in remitzers;
• 10 milliseconds or less of ping.

Better performance in ethernet cable

Many users mainly use Wi-Fi to connect to the Internet. However, by doing so, they deprive themselves of the real flow of the subscription. Depending on the Wi-Fi standard of its equipment, flow rates can be more or less limited and not exceed half, even the tier, what the livebox upbox up. In fact, to take advantage of the best quality of services possible, it is recommended to opt for a connection by RJ45 cable (Ethernet cable) rather than Wi-Fi.

Advantage n ° 2: few breakdowns to declare on the orange fiber network

The second element that often comes up concerning the Livebox Up, but also the Orange offers in general, it is The quality of the services offered. Many subscribers to highlight this point in return for the prices charged by the FAI. Behind this notion of quality of services, it must be understood that breakdowns are less common with the internet box Orange than with other Internet Access providers. This released impression of customer opinions is confirmed with the figures given by ARCEP.

In addition to being the FAI with the least breakdowns listed on average, Orange also benefits froma good rating with regard to the speed of resolution of the breakdowns that really occur. Thus, the historic FAI provides a stable service with very little disturbances to wait.

On the general quality of the services of the Livebox Up, it is therefore necessary to remember two things ::

• Orange is the FAI that lists the least breakdowns on optical fiber;
• It is also the FAI with the greatest speed of resolution of breakdowns on fiber optics.

Advantage n ° 3: the equipment supplied of quality by orange

Livebox Up is one of the subscriptions with the most equipment that can be taken out. Thus, the subscriber can have the Livebox 5, an ecological internet box, but also very powerful, which provides up to 2 GB/s shared between several aircraft.

In addition to this, the subscriber has access to two Ultra HD TV decoders, provided with a digital recorder included. Finally, to allow subscribers to take advantage of the best possible connection, Orange also offers a Wi-Fi repeater, which makes it possible to extend the scope of the Livebox signal.

In terms of equipment, the Orange Livebox Up subscription includes ::

• LIVEBOX 5;
• up to 2 ultra HD TV decoders;
• Access to a digital recorder offered with the first TV decoder;
• the possibility of enjoying a Wi-Fi repeater.

Advice from mySmallBox

The only material element included by default in the subscription is Livebox 5. All other elements must be requested from the operator, either by contacting customer service by internet, or directly in store.

Advantage n ° 4: 150 € refunded on termination fees

One of the latest elements highlighted by Upbox Up of Orange users is Refund of termination fees. About all internet access providers reimburse part of the subscription termination fees. However, Orange is the most generous. FAI reimburses up to 150 euros in fees, Where its competitors stop at 100 €. This allows you to cover one to two months of more subscription. This reimbursement of termination fees takes the form of having on invoice.

Regarding reimbursements of costs termination by Orange, it keeps that ::

• ISP reimburses up to € 150 in the event of a change of ISP;
• Refund is made in the form of having on invoices.

Also read how to access your Orange subscriber space ?

The main negative feedback received by the Livebox Up of Orange

Despite all its real qualities, Orange’s subscription also suffers from some faults. Internet users have counted three who come back more often than others. So, The first complaint of subscribers concerns the price of the subscription. At € 49.99 per month, this is one of the most expensive market box packages on the market.

Some subscribers point to problems at the time of termination.

To this must be added The second defect: the price of additional equipment, since only the internet box even is included by default. Then, it is also necessary to discuss concerns concerning customer service, in particular with regard to the termination of contracts.

In short, the 4 main negative points concerning the Livebox Up of Orange are ::

• A subscription that is expensive outside the promotion periods;
• the cost of additional equipment (TV decoder, Wi-Fi repeater);
• Orange customer service is not always easy to reach;
• terminations can take time to be taken into account.

Advice from mySmallBox

Like positive opinions, negative opinions only reflect the opinion of a portion of users, and are not representative of all experiences. It is thus recommended to read all types of reviews and not to focus only on a single point of view in order to get a more reliable idea of ​​the proposal.

Disadvantage n ° 1: the high price of the livebox up

The main element that comes back with regard to criticisms made against the Livebox Up of Orange is the price. It is often considered important after the past promotion period. In fact, thanks to the discounts often offered by Orange, the Livebox Up is accessible from € 31.99 per month in the first year.

However, the full price of the offer, in its fiber optical version, is 49.99 euros per month. This in fact, without question, an expensive subscription compared to competing offers which rarely exceed 40 or 45 euros per month for the most expensive.

Disadvantage n ° 2: the cost of TV decoder and equipment

Another element that Internet users have reported as problematic with the Livebox Up is the cost of the equipment. If the Livebox 5 is well supplied with its price included in the subscription, it is different with the TV decoder.

The latter is, for example, billed 40 € For its activation. It is also necessary to count 10 € additional to obtain the digital recorder With 80 GB of storage space. However, it should be noted that the Orange TV application for PC and smartphone is free.

Disadvantage n ° 3: Customer service difficult to reach

Another defect linked to the operator himself, but which is not specific to Orange, concerns customer service. This is the weak point of all operators and all ISPs in France. Many subscribers to complain Difficulties finding an answer and help with their customer service.

However, it should be recalled that customer service should not be contacted at the first concern. There are tips not to go through this: restarting your internet box can solve several problems, and answers are on the subscriber space, or on the operator’s FAQ.

Disadvantage n ° 4: complicated termination of the livebox up

The last black point on the Orange board concerns the termination process. Several subscribers complained of their difficulties in putting an end to their subscription contract Box Internet. Here again, we must remember certain elements to facilitate the approach.

First of all, it is necessary to contact the customer service by sending a termination letter to the given address. However, if it is a change of ISP, it may be possible to apply for portability. In this way, the subscriber does not need to take the steps himself: it is his new operator who takes care of everything.

To read also how to contact Orange Customer Service ?

Final review on the Livebox Up Orange test

The Livebox Up is above all put forward for its many technical qualities. This is a Box Internet subscription certainly more expensive than the average, But generally deemed extremely reliable and efficient In terms of optical fiber. On the other hand, the ADSL flows and performance seem more disappointing in the eyes of some.

Orange today favors subscriptions to optical fiber, and only offers ADSL for homes that have no other solutions. To our that Orange also offers a 4G internet box subscription for accéde to very high speed in areas covered by the operator’s mobile network.

The main returns concerning the Livebox Up of Orange
Positive opinions	Negative opinions
Premium performance	The high price of the subscription
A stable service	The cost of additional equipment
Quality equipment	Client service
150 € reimbursed termination fees	Termination deadlines