Your orange box flashes (explained & resolved! ))

Let’s already see what is the exact model of your livebox:

Livebox lighting @ orange turn signal

The@ which flashes orange is that your box cannot connect to the orange server, the PC has nothing to do with it in there.

The only thing you can do at your level is verifying that your network identifiers are in place in the box (like FTI/XXXXX and password, this is on a letter that you had orange)

If indeed, you made a factory reset, they are no longer there

Let’s already see what is the exact model of your livebox:

If it is a livebox 2, please specify if it is a sagem or a zte

Posts posted 22195 Date of registration Monday November 26, 2007 CONTRIBUTURE LAST Intervention Status September 20, 2023 5 016
Modified by Kaumune on 06/13/2012 at 5:02 pm

You have everything there, it is frightening that the people of Orange did not already make you do this check !!

Posts posted 22195 Date of registration Monday November 26, 2007 CONTRIBUTURE LAST Intervention Status September 20, 2023 5 016
Modified by Kaumune on 06/13/2012 at 5:11 pm

ok it takes two minutes

If the identifiers seem ok, it will be necessary to reset this livebox and resent these famous identifiers

The reset method is in the link I gave you

Your orange box flashes (explained & resolved !))

The color and state of LEDs on your case often give you valuable indications: an automated action can be in progress, a problem has been detected … So many patterns of frustration, if you have no idea what the box try to communicate.

In this article, we do the turn of the different states and colors of the LEDs of your Orange Livebox 6 or Livebox 5 orange To help you understand them and better guide you in solving possible problems.

1. Here is why your orange box flashes
   • Livebox 5
   • Livebox 6
2. Orange box flashes white
   • Livebox 5
   • Livebox 6
3. Orange box flashes orange
4. I have a flashy sosh box, does this guide also apply ?
5. To summarize: your livebox flashes, what to do ?
6. Source

Here is why your orange box flashes

The light lights on the Livebox of Orange do not communicate in the same way from one version to another. We take stock here on the last versions.

Livebox 5

As there are three lights on the Livebox 5, it is important to check which one flashes.

Seeing	State	Meaning
Internet	Blinking white	Cable connection problem
Internet + phone	Blinking white	Problem in terms of connection identifier
Phone	Blinking white	Problem with telephony, make a diagnosis from the livebox interface
Internet	Flashing orange	Livebox in progress
Internet + Wi-Fi + phone	Blinking white	Livebox dysfunction or configuration error

Livebox 6

On the Livebox 6 is only one light light.

Seeing	Meaning
Fixed orange	Livebox normally works
Blinking white	Livebox needs verification on the part of the user
Flashing orange	An action is underway on the Livebox
Extinct	Livebox is out of course

Orange box flashes white

Livebox 5

On a Livebox 5, The first light light informs about internet connection, the second on Wi-Fi connection, and the last on telephony. A white light that flashes on one of these 3 sections generally indicates a problem on the section concerned.

White light that flashes on the Internet network

• Make sure that all cables are well connected to the ends.
• Check that the cables are not folded on a point or crushed by a piece of furniture for example.
• If after checking all the cables, you do not notice any problem, you will need to consult the weather for the Orange Internet network to make sure that an external event does not affect your connection.
• If necessary, you can also call on Orange customer service which will also check the optical connection (verification which requires professional equipment).

White indicator that flashes on the Internet network and telephony

This means you have a problem with identifiers which are informed about your Livebox 5. Here is what you need to do when this type of flashing appears on your Livebox Orange:

• Connect to the user interface: On the address bar Enter the address: http: // livebox/or 192.168.1.1 then inform your identifiers (those provided with your livebox).
• Then click on the notched wheel at the bottom of your screen to access advanced settings.
• Go to the Connection section.
• The message An erroneous identifier or password appears in red.
• Enter your identifiers again, ensuring that the same as those of the Bienvenue Courier.

If the problem persists, you can call on Orange customer service to get help.

White indicator that flashes on telephony

This indicates that you have to do A telephone operating check test on the interface of your Livebox 5.

• Open your web browser and type the IP address of the Livebox (usually 192.168.1.1) In the address bar.
• Enter your username and password to access the Livebox management interface.
• Click on “Diagnostic” in the left menu.
• Select “Telephony” then click on “Launch the diagnosis” to start the verification process.
• Wait until the diagnosis ends, it can take a few minutes.

Once the diagnosis is finished, you should see a report detailing the results. If everything is good, you should see a message indicating that the diagnosis is successful. If errors are detected, you should see Information detailing errors and the steps to follow to correct them.

Three white lights flash at the same time

If the three lights of your Livebox 5 flash at the same time, and the color of these lights is white, this generally indicates a box dysfunction.

This can be a bad configuration or a hardware problem. In any case, you must call 3900 to be assisted on the steps to follow.

Livebox 6

On the Livebox 6, the white flashing generally indicates that an action or verification must be carried out by the user. You can follow the instructions that appear on the screen of your TV, or connect to the Orange & I application of your smartphone, and go to the “Test troubleshooting” section.

Orange box flashes orange

If the light your livebox 6 flashes in orange, this indicates that an action is in progress, such as an update or a restart for example.

You just have to wait during the process, and especially do not disconnect the box from your diet.

I have a flashy sosh box, does this guide also apply ?

Yes. Since Sosh is an orange subsidiary, it uses the same equipment as the Orange operator. The flashing meanings covered here also apply to Sosh boxes.

To summarize: your livebox flashes, what to do ?

Here is what you can do if your livebox flashes:

• Internet white alone : Internet connection problem. Check the wiring. Call on Orange’s assistance if the problem persists.
• White on the Internet and telephony : check your identifiers
• White on telephony : make a phone diagnosis on the livebox interface
• White on the 3 boxes of the box : the defective box. Contact the 3900
• White flashing on the Livebox 6: Refer to what is indicated on the screen of your TV, or go to the Orange & Me application to find out the problem and correct it.

Source

• Internet network and fixed, orange
• Orange application and me, orange

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