Livebox 4: Install (following an exchange or a breakdown)

If your home is equipped with an RJ45 wall outlet, you must connect the ADSL cable to the wall outlet using an ADSL RJ45 filter. You can get the ADSL RJ45 filter on the Orange store.Fr

Livebox 4: Install (first installation)

Find our advice to connect and activate the Livebox 4. The connection of your equipment differs depending on the type of connection: ADSL, fiber with case, fiber with adapter.

Adsl

Before you start

• Disconnect your old ADSL filter and use, instead, the XDSL filter included in the Livebox 4 box, in order to optimize the performance of your Internet connection.
• Check that your mobile number is well informed in your customer area: it is systematically updated when subscribing or modifying your internet subscription as well as during an exchange of Livebox. You can update it at any time in your customer area.

If you are not installing your Livebox for the first time, see Livebox 4: Install (following an exchange or a breakdown).

Connect the XDSL filter

• Connect the XDSL cable (to gray tip) at the port DSL (orange port) Livebox.
• Connect the other end of the cable to the socket (orange port) XDSL filter.
• Connect the XDSL filter to the telephone socket.

If your home is equipped with an RJ45 wall outlet, you must connect the ADSL cable to the wall outlet using an ADSL RJ45 filter. You can get the ADSL RJ45 filter on the Orange store.Fr

Plug the electric block

• Connect the power supply to the LIVEBOX power supply port.
• Connect the block to an electrical outlet.

Use only the power supply provided with the Livebox 4. Do not use an old Livebox model power supply block. In addition, the optimal connection is to connect your livebox and your decoder to 2 separate sockets. If the configuration of your installation does not allow it, connect the livebox to the first socket (the closest to the wall outlet), the decoder on the second.

Turn on the livebox

Wait during start -up

The Livebox start -up steps are displayed on the screen.

Wait during network connection

Livebox is connected to the network when icons Internet, Wireless And such. appear.

Consult your mobile

An SMS informs you that the installation of your livebox is complete.

Livebox 4: Install (following an exchange or a breakdown)

You want to install the Livebox following an exchange. Follow our advice to unplug your previous Livebox then connect your Livebox 4 . The connection of your equipment differs depending on the type of connection: ADSL, fiber with case, fiber with adapter.

Adsl

Before you start

• Disconnect your old ADSL filter and use, instead, the XDSL filter included in the Livebox 4 box, in order to optimize the performance of your Internet connection.
• Check that your mobile number is well informed in your customer area: it is systematically updated when subscribing or modifying your internet subscription as well as during an exchange of Livebox. You can update it at any time in your customer area.

Disconnect your previous Livebox

The disconnect procedure is different depending on the model of your Livebox:

• Disconnect the Livebox 4
• Disconnect the Livebox Play
• Disconnect the Livebox 2

Connect the XDSL filter

• Connect the XDSL cable (to gray tip) at the port DSL (orange port) Livebox.
• Connect the other end of the cable to the socket (orange port) XDSL filter.
• Connect the XDSL filter to the telephone socket.

If your home is equipped with an RJ45 wall outlet, you must connect the ADSL cable to the wall outlet using an ADSL RJ45 filter. You can get the ADSL RJ45 filter on the Orange store.Fr

Plug the electric block

• Connect the power supply to the LIVEBOX power supply port.
• Connect the block to an electrical outlet.

Use only the power supply provided with the Livebox 4. Do not use an old Livebox model power supply block. In addition, the optimal connection is to connect your livebox and your decoder to 2 separate sockets. If the configuration of your installation does not allow it, connect the livebox to the first socket (the closest to the wall outlet), the decoder on the second.

Turn on the livebox

Wait during start -up

The Livebox start -up steps are displayed on the screen.

Check that the Livebox connects to the network

A series of messages, describing you the different stages of connection of services, appears on the screen of your Livebox. This is connected to the network when your phone number appears.

Wait during the restoration of the settings of your previous Livebox

If you previously had a Livebox 4, your new Livebox automatically restores the settings of your previous Livebox 4 (name and wifi key, interface access password, personalized settings). This allows your equipment to reconnect on the new Livebox without intervention on your part. Once the parameters have been restored, the Livebox automatically restarts.

Check that all services work

Once your livebox is restarted, the icons Internet, Wireless And such appear. Your Livebox is properly installed.

Consult your mobile

An SMS informs you that the installation of your livebox is complete.