Livebox 4 – SAGEMCOM/SERCOMM technical sheet

The Livebox 4 is only available on the Livebox Up offer in ADSL (Triple Play: Internet, telephony, TV)). This package costs € 30.99 months per first year then € 44.99 months. For new customers, Orange reimburses up to € 150 termination costs from the former operator and also offers a reduction on the € 5 package per month during the first year.

Livebox 4 Orange: Test and full description

Among the range of Orange Livebox, version 4 is the penultimate to have seen the light of day. Formerly delivered with the fiber and ADSL subscriptions of the historic operator, it now only equips the ADSL plans, the Livebox 5 being used for fiber. Back on this box which clings to its lance iron status of the brand.

Livebox 4: Uno smaller and more powerful box

Among the strengths, we can note that the box is reduced size Compared to his predecessor, but also with more robust and recyclable materials. The LED screen makes it possible to display useful information such as the network name and key to the network as well as the available storage space, but also the status of the telephone and internet lines. Equipped with 7 WiFi antennas (4 × 4 antennas on the 5GHz and 3 × 3 frequency band on the 2.4GHz frequency strip), it offers a higher flow thanks to its disruption reduction system. Regarding the theoretical maximum speeds, they are 20 Mbit/s in ADSL (50 Mbit/s in VDSL) going down and 10 Mbit/s in ADSL (15 Mbits/s in VDSL).

The TV case delivered with with the same type of LED design and display as the Internet box and can fit in the latter. It is also more compact than its predecessor and does not need to be connected to the box by a cable. You can now have the livebox in a room and the TV case in another. It is compatible with the latest image technologies UHD 4K and sound with the 3D Dolby Atmos. In addition, its storage space allows recording up to 200 hours of HD videos on its hard drive.

Equipment offered on request

In addition to the box which to connect to the Internet and the TV box, a range of equipment is offered by Orange for customers who request it. Among these, we can quote:

• The WiFi repeater which allows the wifi blanket to be extended throughout the house, even the inaccessible corners before
• A 2ᵉ UHD TV decoder which allows you to benefit from a 4K quality image on several televisions
• A TV recorder with a 240 GB hard drive to save up to 100 hours of HD programs

Additional option ::

For the price of € 79 (then € 5 per month for 5 GB of data), you can order Airbox 3/4G. This small case is a condensed technology and does not need a telephone line to operate. Acting as a router and a TV and multimedia box, it allows you to access the Internet via the 4G mobile phone network and connect your devices. Connected to a TV, it gives you access to your favorite bouquets as well as your games.

A TV box that leaves something to be desired

The negative points of the Livebox 4 are generally linked to the TV box. Customers criticize the lack of fluidity of the TV interface and slowness problems, especially when you zap between the programs. Another negative aspect of this offer is in terms of options: even if they are numerous, they are expensive (multi-screen TV recorder, 2ᵉ decoder for € 8.99/month, Video Games Pass at € 14.99/month …) and can quickly explode the invoice.

Installation and configuration of the Livebox 4

To start your device, please follow the following steps:

1. Disconnect your old ADSL filter and replace it with the XDSL filter delivered with your Livebox 4.
2. Connect the ADSL cable to the filter and the DSL port located at the back of the box. You can connect the cable directly to an RJ45 wall outlet if your home is equipped with it.
3. Connect the power supply to the box supply of the box and connect it to an electrical outlet.
4. You can then turn on your box. The start -up steps will be displayed on the screen. Once this step has been carried out, you should receive an SMS that will allow you to activate your box without entering your identifiers or password.

Good to know ::

Download the application for free My livebox. It will guide you step by step during installation and will also be useful to you later to manage your connected devices or troubleshoot services.

Adsl & fiber Internet offers with Livebox 4

The Livebox 4 is only available on the Livebox Up offer in ADSL (Triple Play: Internet, telephony, TV)). This package costs € 30.99 months per first year then € 44.99 months. For new customers, Orange reimburses up to € 150 termination costs from the former operator and also offers a reduction on the € 5 package per month during the first year.

Livebox 4 – SAGEMCOM/SERCOMM technical sheet

The Livebox 4 is a modem-router that allows you to benefit from the Orange services (Internet, Telephone and TV), in WiFi or Ethernet from your computers and connected devices.

Technical characteristics

Connectivity

Internet connectivity
ADSL2+, VDSL2, FTTH
Local network connectivity
4 Ethernet 1GBe ports
Telephony connectivity

General

External power supply

Local network

Network compatibility
Dual Band (2.4 GHz and 5 GHz)

Telephony

Display

In order to accompany you in the grip, the use and troubleshooting of your mobile or your tablet, find all the operating modes and manuals to use if necessary.

Severe weather

Livebox: prevent breakdowns in the event of a thunderstorm
Livebox: Know if it has been damaged by lightning

A problem with the 4G airbox (Airbox Comfort option)

Orange Airbox 4G (E5573): reset
Orange Airbox 4G (E5573): WiFi duplication does not work
Orange Airbox: Check the activation of your option

A problem with Livebox storage

Livebox storage: identified problems and correction perspectives

An internet access problem> No connection

Livebox 4: access the home page to check the connection condition
Livebox 4: Activate the connection manually in the event of a installation problem
Livebox 4: Check the connections to the telephone network
Livebox 4: the association in WPS does not work
Livebox 4: Check your connection identifiers

An internet access problem> untimely disconnections

Livebox 4: Check the WiFi channel
Livebox: optimize its positioning

An identifier and connection password problem

Livebox 4: Reset the interface access password

A hardware problem> The Livebox displays an error message

Livebox 4: reset
Livebox 4: restart
Livebox 4: Understand the error messages displayed on the front panel
Livebox 4: launch a diagnosis
Livebox 4: List of error codes displayed on the front panel

A hardware problem> Livebox displays an error message> Livebox 4: List of error codes displayed on the front side

int_04_9995: unstoppted connection
Diagnosis Finished Connection restored
Internet diagnosis ok
Internet diagnosis in progress
Diagnosis Finished Connection Network Available
Livebox is operational
WAN_03_1000: Network unavailable test the line with the MA LIVEBOX mobile app
Internet service restored
wifi_08_0100: WiFi degraded by a defect on an antenna

1. Livebox 4 It allows access to the Internet.
2. power supply Use only the power supply provided in the pack, using a different power supply could damage your Livebox.
3. DSL cable It connects a DSL filter to the Livebox 4.
4. Ethernet cable (black) It connects your Livebox 4 to your computer.
5. telephone converter It allows you to connect a phone to the Livebox 4.
6. DSL filter It connects to the telephone socket you use.

Livebox 4 software version: 4.65.0

Livebox 4 view

1. Orange hard drive location
2. information screen Information screen by pressing the “I” button.
3. Information button Light the screen of the Livebox 4. Displays information on the operation of the Livebox 4. Press the button for the detail of the services: Internet, WiFi, telephone and storage.
4. wifi button Activates or deactivate WiFi from the Livebox 4. A first support indicates the state of wifi: active or not. The second support changes the state of wifi.
5. WPS association button To easily connect WiFi equipment. This button also allows the combination of DECT phones.

Rear view of the Livebox 4

1. Stopping button Allows you to turn on or turn off the Livebox 4. When the Livebox 4 is extinguished, services related to Livebox 4 (Internet, Internet phone, TV, etc.) do not work.
2. DSL socket (orange) Allows you to connect the Livebox 4 to a telephone socket to access the Internet.
3. food Only use the power supply provided with the Livebox 4.
4. USB sockets To connect USB peripherals such as a USB key, a hard drive or a printer.
5. Ethernet sockets To connect a computer, a TV decoder, a LivePlug … using an Ethernet cable
6. fiber To connect an optical fiber box (only for fiber subscribers).
7. Fiber adapter location To insert a fiber adapter (only for fiber subscribers)
8. Take phone (green) Allows you to use the phone by Internet.
9. zero Allows the reset of the Livebox 4.