LCL: Customer area, LCL account, contact and review, my LCL account: Access to my account for online banking
My LCL online account
Crédit Lyonnais, the other name of LCL, has experienced several phases in its history. Let us remember nationalization in 1945, after the Second World War, almost bankruptcy of 1993, privatization in 1999, and the acquisition by Crédit Agricole, in 2003. August 29, 2005 marks a commercial evolution (logo, slogan, and musical identity), as well as a new name: LCL.
LCL.fr my online accounts
| WEBSITE | www.LCL.Fr | PRICES | LCL prices |
All information on the traditional LCL bank
LCL offers a complete banking range that meets each need.
General description of the bank
Banking offer
With its 1,700 agencies, LCL distributes all banking solutions (account, savings, scholarships, life insurance, credit, car insurance, home). However, there are not very differential services and not necessarily attractive enough to stand out and fight with these consumers. It occupies an 18th and penultimate place within our list of the best traditional banks. According to the typology of customers and your situation, the establishment will be more reconciling and open to negotiations.
Summary of the LCL bank sheet
- Presentation of LCL
- Contact details and contact
- Customer service hours
- Current account
- Essential LCL: LCL digital banking offer
- Online saving
- Life insurance
- Pro LCL account
- Online scholarship
- Online credit
- Customer opinion
- The opinion of the editorial staff

Presentation of LCL
Created in 1863, LCL is a retail bank, whose headquarters are in Lyon. It is one of the “three old” of the universe of the French bank, with Société Générale, and BNP Paribas.
Crédit Lyonnais, the other name of LCL, has experienced several phases in its history. Let us remember nationalization in 1945, after the Second World War, almost bankruptcy of 1993, privatization in 1999, and the acquisition by Crédit Agricole, in 2003. August 29, 2005 marks a commercial evolution (logo, slogan, and musical identity), as well as a new name: LCL.
The activities of the establishment concern the bank of individuals, the private banking, the bank of professionals, the business bank and the management of large fortunes, and the franchise and associated trade center. By combining bank and insurance activities, LCL represents 6 million individual customers, 330,000 professional customers, and 27,000 institutional customers and businesses. The latter benefit from the 2,000 commercial establishments spread across France, in which more than 20,000 employees work. In 2014, the turnover reached 3.677 billion euros.
LCL also invests the web to adjust its services to new user habits, in particular with the democratization of the Internet and the development of mobility. With LCL.fr, customers can access many services, and perform various banking operations (opening of an account, management of your money, subscription to savings products, and financial investments, insurance, loan, etc.)). Users discover certain advantages there, such as the service facilitating banking mobility, the change of banking domiciliation (Simplico), or the advantage program +. Note that LCL was the first bank to offer its future customers “a tailor -made account” with the possibility of choosing products and services that customers only need. Named “LCL à la carte”, this banking offer allows customers to accumulate discounts on the amount of their subscription according to the number of services chosen.
Finally, with E.LCL, the establishment deploys a 100 % online bank alternative, authorizing all remote banking operations, with access to a regular personal advisor. The customer evolves independently, which can even take out an account without having to move in agency … We regret however that the prices of E.LCL are aligned with those offered in banking agencies.
In 2018, LCL changes its signature for “LCL. My life.My city. My bank”. The objective is to be the bank facilitating city lives. LCL affirms its desire to be an urban bank at the service of all the inhabitants of the cities.
My LCL online account
Telephone information service accessible 24 hours a day and 7 days a week
If you wish, you can reach one/one of our telecuses to be put in contact with the service of your choice:

✆ Call
The 118 018 is an independent -free telephone information service, promotional insert, for more information you can consult the sites 118018.fr and infosva.org
Access your accounts online on the LCL website.Fr
Since last Thursday (what a chance that day I managed to access my accounts), more access possible with my online bank.
Message from Nicole, client of the LCL Bank 60700 Pont Ste Maxence

Our advice to consult your online account:
After many tests on the LCL bank website (www.LCL.fr) We had no problem consulting a bank account.
Can tell us the error message you get when you want to access your online account ?
Customer access may be partially disrupted this week.
We have received another message from a customer from this bank who complains about a problem of access for a few days also.
Enjoy your username and password properly to consult your account ?
Reminder of the approach to consult your LCL online account:
1) Go to the Bank and LCL insurance website (Crédit Lyonnais)

2) Check that you are well in the “Individual” section
3) Click on the yellow button which has the title “Customer access”
It is at the top right of all the pages of the LCL site.

4) You arrive on a new page with a form to be completed to authenticate and access your accounts.
5) Enter your indicative and account number with your keyboard
6) Enter your personal access code by clicking on the figures on your screen
7) To validate
If you have forgotten or lost your password:
Go to the page: Forgotten access code ?
If you wish to consult the “Connection Aid” section for private customers at LCL
Here is the page in question: Help
9 reflections about “my LCL online account”
Despite the kindness of my agent. Several codes, I am still not able to enter my accounts. Currently in the middle of a move that poses a real problem for me. I assure you that I do everything as it is told and nothing happens. Last test then I change the bank !
It is unthinkable not to be able to connect me
My son installs Windows I have no more connection with my Bank LCL Bien Voirini tell me how to do I go back to the site but nothing is done thank you
I can’t access my account I tried several recovery
Very complicated to access, I resume it several times. Actually there
savings bank is much easier to access. Gentlemen
Programmers at work:
Hello it’s been several days that I can no longer access my online accounts on my tablet I have not changed password and my identifier is good how can I do thank you
that it is complicated with this bank to access his account! It’s so simple with the Savings Fund.
Inactive validate button on 2/10/13 Technical incident We glass time for the rest …
Since Saturday 30 06 2012 I cannot consult my account on my online bank LCL The customer access button is inactive.
I regularly consult I never have a problem.
Is there a problem.
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