Free terminals: how it works, what services and where to find them

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Free store in Paris: free centers address and opening hours

Find a free center in Paris: shopping addresses and times

List of free stores in Paris

9 Free Centers are located in Paris, Find their addresses and schedules in the list below.

If you need help or information during the weekend, know that all the shops are open on Saturday, and the Free Center located at the Forums des Halles remains open on Sunday (from 11 a.m. to 7 p.m.).

Free shop – Paris Les Halles

The Forum des Halles shopping center (level -3)
Paris – 75001

Free shop – Paris Rennes

142, rue de Rennes
Paris – 75006

Free shop – Paris Saint Antoine

85, rue du Faubourg Saint-Antoine
Paris – 75011

Free shop – Paris Commerce

33, rue du Commerce
Paris – 75015

Free shop – Paris Ternes

69 Avenue des Ternes
Paris – 75017

Free shop – Paris General Leclerc

18 Avenue du Général Leclerc
Paris – 75014

Free shop – Paris Republic

16 Place de la République
Paris – 75010

Free shop – Paris Saint Lazare

101, rue Saint-Lazare
Paris – 75009

Free shop – Paris Italy 2

30 avenue d’Italie
Paris – 75013

Free shop – Paris Les Halles

�� Address

Forum des Halles, 101 rue Berger
75001 Paris

⏰ Opening hours

• Monday : 10:00 – 20:30
• Tuesday : 10:00 – 20:30
• Wednesday : 10:00 – 20:30
• THURSDAY : 10:00 – 20:30
• Friday : 10:00 – 20:30
• SATURDAY : 10:00 – 20:30
• Sunday : 11:00 – 19:00

Free shop – Paris Rennes

�� Address

142 rue de Rennes
75006 Paris

⏰ Opening hours

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Free shop – Paris Saint Antoine

�� Address

85 rue du Faubourg St Antoine
75011 Paris

⏰ Opening hours

Free shop – Paris Commerce

�� Address

33 Rue du Commerce
75015 Paris

⏰ Opening hours

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Free shop – Paris Ternes

�� Address

69 Avenue des Ternes
75017 Paris

⏰ Opening hours

Free shop – Paris General Leclerc

�� Address

18 Avenue du Général Leclerc
75014 Paris

⏰ Opening hours

Free shop – Paris Republic

�� Address

16 Place de la République
75010 Paris

⏰ Opening hours

You go to the store to subscribe to a freebox ? You can also do it by internet in a few minutes !
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Free shop – Paris Saint Lazare

�� Address

101, rue Saint-Lazare
75009 Paris

⏰ Opening hours

• Monday : 10:00 – 19:00
• Tuesday : 10:00 – 19:00
• Wednesday : 10:00 – 19:00
• THURSDAY : 10:00 – 19:00
• Friday : 10:00 – 19:00
• SATURDAY : 10:00 – 19:00
• Sunday : 10:00 – 18:00

Free shop – Paris Italy 2

�� Address

30 avenue d’Italie
75013 Paris

⏰ Opening hours

• Monday : 10:00 – 20:00
• Tuesday : 10:00 – 20:00
• Wednesday : 10:00 – 20:00
• THURSDAY : 10:00 – 20:00
• Friday : 10:00 – 20:00
• SATURDAY : 10:00 – 20:00
• Sunday : 11:00 – 19:00

You go to the store to subscribe to a freebox ? You can also do it by internet in a few minutes !
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What are the free open stores on Sunday in Paris ?

Good news for Parisians ! Several Free shops are open on Sundays : that of Paris Italy 2 (11 a.m. to 7 p.m.), that Saint-Lazare (10 a.m. to 6 p.m.) and that of Paris Les Halles (11 a.m. to 7 p.m.). As a reminder, you can also do your procedures by internet (subscription, termination, change of offer, etc.) or by phone by calling free customer service.

How to find a free terminal in Paris or its surroundings ?

In some cases, the intervention of a free advisor is not essential. Free has therefore created Automatic terminals, who are accessible in free store but also in a press office, or in certain Fnac or The Kase stores.

Therefore, if you are simply trying to take out a mobile package, you can completely take the autonomy procedures from one of the city’s terminals:

• Interactive Borne Free – The Kase : 101 Berger Porte, Forum des Halles – 75001 Paris
• Interactive Borne Free – The Kase : 101 Berger Porte – 75001 Paris
• Interactive terminal Free – Fnac : Commercial gallery forum des Halles, Berger / Lescot 1/7 doors, – 75001 Paris
• Interactive terminal Free – Fnac : 136, rue de Rennes – 75006 Paris
• Interactive Borne Free – The Kase : 13 rue des Mathurins – 75009 Paris

Meet free center: how to make an appointment in a free shop in Paris ?

You want to go to Free center to obtain assistance or be completed on the offers ? You can get there when you wish, during opening hours. However, to save time, we recommend that you schedule an appointment beforehand. To do this, go to the Free website and follow these steps:

1. In the field dedicated for this purpose, enter the name of your city or your postal code.
2. The list of city free centers is displayed. Select that of your choice by clicking on Make an appointment.
3. Select the reason for your appointment: Freebox assistance, free mobile assistance, request for information.
4. Options are displayed to allow you to further specify your need.
5. If Free believes that your situation requires taking an appointment, you can then choose the day and the time.
6. Enter your personal information before validating the appointment.

Your appointment is then well scheduled ! You will be able to travel to the selected store on the day.

Prepare your visit to a free center in Paris

When you go to Free store, you may need certain documents. So remember to look before the subjects whose documents are compulsory.

The services offered in your free space in Paris

THE Free Centers from Paris offer several services:

• The subscription of a Free Mobile Package : the advisers answer your questions concerning mobile offers, and accompany you to subscribe . Be aware, however, that the mobile subscription can be carried out in autonomy from a free interactive terminal .
• The subscription of a Freebox internet subscription : In Free store, you can also get information on the Internet offers, and subscribe to a Freebox subscription .
• Free mobile assistance : if your free smartphone or your free mobile package encounters problems, free advisers can help you. However, remember to perform all the checks listed lower before going to the store. Indeed, simple manipulations can make it possible to solve your problem, without you needing to move in free center.
• Freebox assistance : In the same way, you can go to the store to get help in the event of a problem with your freebox.

What documents should be prepared for a free appointment ?

Before you move, remember to take with you the documents that could be useful for your approach. You will thus avoid a possible unnecessary visit

• An email address
• A credit card
• If you change operator: your Rio code

• An email address
• A RIB (banking identity statement)
• A credit card
• If you change operator: your Rio code

• An ID
• Your Freebox customer identifiers (user and password)

• An ID
• Your free mobile customer identifiers (user and password)

⚡ A Freebox subscription in 5 minutes The subscription of a Freebox (or Freebox + Mobile) can also be done by internet to avoid moving you !
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The subscription of a Fiber Freebox in Paris

What are the fiber offers offered by Free Paris ?

Free offers several fiber offers with or without commitment, from € 19.99 per month. Here is an overview of the most popular Freebox offers:

Free Center fiber subscription

Going free center allows you to meet an advisor who will be able to direct you to the Freebox which best suits you. On site, you can also see what the equipment looks like and ask all your questions.

Free interactive terminals do not allow the subscription of a Freebox offer.

No free center near you: subscribe by phone or internet

There is no free center near you ? This is not a problem, you can subscribe just as easily by phone or on the Internet.

Subscribe a freebox offer by phone

To subscribe to an internet offer by phone, the easiest way is to compose 3244 to get in touch with customer service. Advisers are available to answer you 7 days a week and 24 hours a day. This is the best way to subscribe without traveling, while benefiting from additional help.

Subscribe an online freebox offer

You will prefer to go through the Internet for your subscription ? Here are the steps to follow :

1. Go to the Free website.Fr.
2. Select the Internet offer that suits you by clicking on Discover.
3. Then click on Get down.
4. Perform the online eligibility test by entering your address or fixed line number.
5. After confirming your eligibility, choose the freebox again you need.
6. Add additional options if you want.
7. Inform your contact details.
8. Choose your payment method: bank card, monthly invoices, direct debit (privileged means of payment).
9. Choose the delivery method and the date of the appointment with the technician.
10. Validate your command.

Your subscription is then taken into account ! You will receive your freebox a few days later, but you will have to wait for the appointment with the technician to finalize the whole installation.

Free Paris technician: the installation of fiber at home

At the time of your fiber subscription, you choose the technician’s intervention date at your home. This will connect your accommodation to optical fiber to make your freebox functional.

This intervention takes approximately 2 hours and you must be present, so you have to be able to free yourself for half a day. Make sure that day that you can access the basement of the building, or notify your goalkeeper. Indeed, to connect the fiber, the technician needs to access the connection point Located in the common areas (often in the basement).

Free mobile subscription to Paris

What are the Free Mobile Paris offers ?

You are looking for an accessible and efficient mobile package ? Offers Free mobile are among the cheapest on the market, and the most advanced in terms of content. You can notably benefit from 150GB of mobile internet per month, for less than 20 € per month. Free mobile offers are also without obligation.

The subscription of a free center package

As specified precedely, it is quite possible to subscribe a freebox or a mobile plan by going to you Free Center in Paris. An advisor takes care of the subscription by answering all your questions.

Subscribe a package on a free terminal

There is a whole network of Free terminals, installed all over France and especially in Paris. These free terminals allow you to take out a mobile offer in 3 minutes and recover your new SIM card directly, without waiting for a delivery.

This is undoubtedly the most practical method to receive your Free SIM card, you just have to be in possession of a bank card and be guided by the instructions on the screen. You can find free self-service terminals in free centers and some partner stores, such as Fnac or The Kase.

No free store near you: subscribe online or by phone

Subscribe a free package by phone

You wish to subscribe from your home, while being accompanied by an advisor ? You can reach free customer service by making up the 1044.

Subscribe an online free mobile offer

It is also possible to Easily subscribe an online free package From the operator’s website:

1. Meeting on mobile.free.Fr.
2. Click on Package From the site menu.
3. You access the list of mobile free packages. Select a package by clicking on Choose.
4. Choose a formula: SIM card alone, or SIM card with a new smartphone (in this case, choose the phone in question).
5. Specify your contact details.
6. Add additional options if you wish.
7. Select your sampling mode.
8. Finalize and pay your order.

Your subscription is completed ! You will receive your new SIM card by post in the days that follow.

Free Paris breakdown: can we be helped in store ?

The first checks before moving to the Free store

Performing simple manipulations often avoid unnecessary trips to store.

Before going to you Free store in Paris To contact the after-sales service, be sure to perform the checks below.

• I turned off and then rolled up my box.
• I tested my connection from different devices.
• I tried to access several websites.
• I tested my connection using an ethernet cable.
• I diagnosed the condition of my connection via a flow test.
• I checked that there was no general incident on the free network of Paris.

• I checked that my SIM card is well positioned.
• I tested my SIM card on another phone.
• I checked free announcements about a Paris network’s general incident potential.

• I tried to recharge my phone with another charger.
• I contacted the mobile after -sales service at 3244 (only for a mobile bought from free)

After-sales service and free center assistance in Paris

It is possible to go to the Free Center store for a need for assistance. The advisers welcome you and help you solve your problem. Nevertheless, Free specifies that it is necessary to make an appointment beforehand to have access to the store assistance service.

FREE fiber deployment in Paris

Deployment of free fiber in France

In the 2nd quarter of 2020, there were 20.8 million dwellings eligible for fiber according to the ARCEP (regulatory authority for electronic communications, posts and distribution of the press). Although Orange and SFR are the most in advance operators in terms of national connection, Free also actively participates in the deployment of optical fiber in France.

Free optical fiber is also recognized for its efficient flows: according to NPERF (and its 2020 barometer), the average free descending speed with the fiber is the highest on the market. In the ranking of the best internet performance fixes all technologies combined, Free arrives in 2nd position (just behind Orange).

Inform about the free optical fiber deployment in Paris

If you want to know more about the deployment of free fiber in Paris, you can first consult the Arcep fiber deployments map.

This interactive card will allow you to zoom in on the city of Paris to consult the fiber coverage rate according to the location. You can also follow the deployment and its evolution per quarter.

Finally, it is possible to turn to the town hall of Paris.

Contact the Paris City Hall: E-mail address : unspecified
Phone : 01 42 76 40 40

Free 4G cover and 5G deployment in Paris

What is the free mobile cover in Paris ?

Currently, 0 4G free antennas are located in Paris.

At the start of 2021, 85 241 Relaw free antennas were in service on the territory, including 49,781 4G branches (according to the ANFR). These antennas capture the mobile network of Free and then redistribute it to users around: the closer you are to a branch, the more efficient your network.

In large cities, there are more relay antennas, to ensure a stable mobile network. If you want to view the mobile coverage of your accommodation, see the Free mobile coverage card on Mobile.free.fr/cover, or click on this button:

Development of the 5G Free Mobile Network in Paris

At the end of 2020, we saw the first 5G packages on the market appear. For his part, Free launched what the operator describes as’The largest 5G mobile network‘(compared to the number of sites), and made its package compatible with 5G, for an unchanged price of € 19.99 per month.

On the side of 5G cover, Free declares to cover near 40% of the population, Thanks to the 6,200 5G sites located in more than 7,800 French municipalities (Source: Mobile.free.Fr). To start, the 5G network will use the 700MHz frequencies, also used for 4G. To find out if Paris is part of the territory covered by the 5G Free network, see the free cover card.

How to contact Free Paris Customer Service ?

You wish to reach free customer service ? There are several free phone numbers:

• You are free internet or mobile customer : Customer service can be reached at 3244 (from France) or at +33 1 78 56 95 60 (from abroad)
• You are not a free customer : you must compose the 1044.

How to make a change of operator ?

Bouygues, SFR and Orange shops in Paris

Good news for Parisians who would like to change operator: there are several of them to offer their services in the city

Find below the SFR, Bouygues and Orange stores in Paris:

• Orange Paris stores
• Bouygues Paris shops
• SFR Paris Boutiques

What are the steps to change operator ?

Contrary to what one might think, it can be quite simple and quick to change operator.

Indeed, when you want to keep your phone number (fixed or mobile), the process is simplified.

• You must first identify your new operator and the box or mobile offer that interests you.
• Then compose the 3179 From your line concerned (fixed or mobile) to obtain your RIO code. This is the identification code of your line, composed of 12 characters.
• Subscribe your box offer or mobile package depending on the means that suits you best: in store, by phone or on the internet. During subscription, your Rio code will be requested, as well as the number to be preserved.
• From this information, your new operator takes care of all the procedures: the termination of your old offer, the portability of the number, the commissioning of the new offer.

Arcep specifies that ‘The subscriber must not make a termination request to the operator he wishes to leave‘. It is indeed the role of the new operator to carry out all the procedures for change operator, as part of a portability of the number.

If you were still committed, Termination Fee apply. Their amount varies according to the price of your old offer offer and the number of months remaining on the duration of engagement. If it is an internet termination, it is also necessary to take into account fixed termination fees. Their amount amounts to around € 50.

Nevertheless, many operators offer the reimbursement of termination costs (up to € 100 on average) to their new customers.

Free Paris termination address: to which send the termination letter ?

If you want end your free subscription Without subscribing to another operator, you must send a Termination letter to Free.

To do this, you must first inform the operator of your wish to terminate by calling the 3244. Free will give you the exact postal address to which you must send the termination request.

Free stores of other major cities in France

You think you are moving to Toulouse, Bordeaux or Lyon ? Find out about Free centers of your future city:

• Free Paris shops
• Free Marseille stores
• Free Lyon stores
• Free Toulouse shops
• Free Nice shops
• Free Strasbourg stores
• Boutiques Free Montpellier
• Bordeaux Free Boutiques
• Free Lille stores
• Free Rennes stores

Line opening, eligibility test, change of internet and mobile operator

From Monday to Friday from 8 a.m. to 9 p.m. Saturday from 9 a.m. to 7 p.m. Sunday from 9 a.m. to 5 p.m

Free terminals: how it works, what services and where to find them ?

Free now have many shops across France, also called free center. In these free shops as well as in many partner shops, interactive terminals are accessible in order to manage your subscription, buy a SIM card and many other services.

The free automatic terminals, spread over the whole of France, allow:

• The subscription to a free mobile package with the active SIM card;
• The issuance of a new SIM card in the event of theft, loss or renewal;
• Management of his subscriptions and the settlement of his invoices by bank card.

• What is the use of free mobile automatic terminals ?
• The different features of the interactive terminals free
• Free terminals: what are the advantages of this device ?
• Price, location, and number of PLCs: all about free terminals
• Where to find automatic terminals ?
• How much is the use of automatic terminals free ?

The content of this page was verified by an editorial expert on the date of 07/20/2023

Free mobile subscription terminals have been available since 2014, and have gradually deployed in all cities in France. MonpetitForfait offers The mobile operator’s terminal locations map, as well as all the elements of answers concerning this innovation made in France… and made in free.

What is the use of free mobile automatic terminals ?

Free automatic terminals are particularly useful. It is thus possible to carry out various steps there. The PLC also has many advantages, which greatly simplify the lives of free mobile customers. What are the features and advantages of free terminals ?

The different features of the interactive terminals free

In the past, automatic terminals already existed in certain shops, but only offered prepaid SIM cards, and not non -binding packages as has been doing for several years now.

Free Mobile has many interactive terminals to subscribe to a package or change your SIM.

Free automatic terminals offer several services:

1. The subscription to one of the mobile packages without commitment from Free;
2. withdrawing a new SIM card in the event of loss or theft;
3. change in the format of its SIM card;
4. Monthly payment of its mobile subscription.

Also read the non -binding mobile packages offered by Free Mobile

Free terminals: what are the advantages of this device ?

The automatic terminals implemented by Free therefore allow different features, cited above.

These features then offer various advantages:

• No expectations: The customer wishing to acquire a new SIM card, subscribe to a subscription or pay his bill will only have to go to one of these automata, and to carry out his approach.
• No need to move: Going to a free center tens of kilometers from your home to solve a problem is soon in the past. For important problems, however, it will remain necessary to consult a advice, on site or via telephone.
• Quick change in its SIM card: You change smartphone ? Mini sim, micro sim, nano sim, whatever size you need, the terminal can give you the corresponding to your phone. You have lost or damaged your SIM card ? Do not panic, instead of contacting Free and waiting for a week to receive your SIM -time of time during which you will unfortunately be able to communicate-, you can do this procedure via a free automatic terminal.

Free terminals have many advantages: proximity, practicality and speed.

Price, location, and number of PLCs: all about free terminals

As previously discussed, the free terminals therefore allow different features, and are particularly advantageous. Although present throughout France, it is good to know the precise location of these free terminals. In addition, how many has installed automata ? Finally, how much their use costs ?

Where to find automatic terminals ?

The terminals can be found in the Free Center, but also in many press stores or tobacco offices. Here is the map losing the locations of the interactive free mobile terminals. You should know that there are more than 1000 terminals on the territory.

Not being now possible to display the card directly from mypetitforfait, you just have to click on the image below to access the information you need.

Location of free terminals in France.

How much is the use of automatic terminals free ?

Much easier to use than the internet approach, free mobile terminals will charge you 10 euros opening a line, Whether it’s the package at 2 euros or the free package.

In the same way, the change of the SIM card will also be billed up to 10 euros. In the case of a flight or loss, Free will charge you 5 euros per new SIM, the same amount as online.

Also read how to activate your free mobile SIM card ?

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