Digital services

Carbo gives each citizen and company the power to act concretely for the climate, by offering simple and educational solutions to better control its carbon impact and finance local ecological projects.

La Banque Postale for Android

Follow your accounts online and manage your transfers from your mobile.

Android, iOS, web

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• La Banque Postale for iOS
• Postal Bank for Web
• La Banque Postale for Android

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Postal bank is the Android application of the banking service of the same name. The app allows its users to access their bank accounts and manage their finances from their mobile. The user must of course have a bank account opened at the postal bank to be able to use the application.

Why choose postal banking ?

It offers solutions adapted to the needs of individuals, professionals and businesses. The postal bank is distinguished by its accessibility, its proximity to customers and its commitment to the satisfaction of these.

A full range of services

The Banque Postale offers a wide range of banking services, such as current accounts, savings booklets, real estate loans, consumer credits, insurance, investment solutions and many others. You can find all the services you need in the same place, thus simplifying your financial management.

Proximity and accessibility

The Postal Bank has a large network of agencies across France, providing geographic accessibility to meet an advisor in person. In addition, it also offers online services and a friendly mobile application, allowing you to manage your accounts and carry out banking operations at any time and anywhere from.

A commitment to customer satisfaction

Postal Bank attaches great importance to the satisfaction of its customers. It implements personalized listening and advice devices, as well as suitable tools and services to meet the specific needs of each customer. The objective is to provide quality support and effective solutions to guarantee customer satisfaction and confidence.

How to use postal banking services ?

To use postal banking services, you must open an account with the bank. You can do this by going to one of the postal banking agencies or by applying online. Once your account is opened, you can access your banking services via the mobile application or the bank website.

La Banque Postale offers free current accounts, as well as savings and credit products adapted to your needs. Some services may require specific costs or conditions, it is therefore recommended to consult details and prices with your bank advisor or on the postal website.

What are the alternatives to the postal bank ?

Among the alternatives to the postal bank, we can cite other traditional banks in France, such as BNP Paribas, Société Générale, Crédit Agricole, as well as online banks such as Boursorama Banque, ING Direct and Hello Bank!. Each of these financial institutions offers banking services and specific features, it is therefore recommended to compare offers and choose the one that best corresponds to your needs and your preferences.

Digital services

To respond to the acceleration of digital uses, we strengthen the digitalization of our offer and our processes. These digital solutions are complementary to the physical network of post office network which play an essential role in your support.

We offer solutions to facilitate your daily life

Today, we should be able to follow his carbon footprint as easily as his accounts

Calculation of the carbon footprint

With the Postal Bank application, estimate the carbon footprint of your expenses and get advice to limit your environmental impact.

Today, we want to have access to as many products as possible from its app

Online subscription

Open an online account and subscribe to more 15 essential products : savings, insurance, consumer credits … directly from the application and the Banque Postal site.

Today, we should no longer have to choose between free and instantaneity

Free instant transfer*

With the postal bank application, turn money instantly and free.

Today, we want to be able to control your card, anywhere, anytime

Card control

With the La Banque Postale application, manage your card independently and in real time: activation/deactivation of contactless payment, opposition, modification of the payment ceiling, etc.

Accept only video cookies

And if your app helped you consume better ?

The Postal Bank application allows you to calculate the carbon footprint of your expenses.

Discover all our digital services useful on a daily basis

Connected spaces

Each need for its space:

• Your Internet customer area allows you to access your accounts and carry out your daily operations.
• The mobile application of the Postal Bank allows you to act daily on your account safely with exclusive services.
• You have a prepaid card ? A space is dedicated to you.

Services related to your connected spaces

• # budget management
• # environment
• # everyday life

Calculate your carbon footprint with Carbo

Carbo gives each citizen and company the power to act concretely for the climate, by offering simple and educational solutions to better control its carbon impact and finance local ecological projects.

E-raised service

La Banque Postale offers all of its customers free of charge the e-raised service.

• # New
• # mobile app

Card space in the mobile application

Manage your card in all independent from your smartphone !

Exchange by e-mail with the postal bank in complete safety.

The alert service automatically informs you of the situation of your accounts.

Social networks

• Contact us 7 days a week at midnightVia Facebook Messenger or in private message on Twitter.

We invite you to specify your situation to quickly identify the best way to assist you.

We strive to provide you with an answer as soon as possible. In 2021, 80 % of requests made on our social networks obtained a first answer within one hour **.

• And follow our news and many useful and practical content on our social networks Facebook, Twitter, Instagram, YouTube and LinkedIn.