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Connect MyCanal LG TV

Hello, impossible to connect mycanal to my lg tv it gives me a code that I provide information on lg.canalplus.com then come back to the page connect. I just made several attempts with different codes. Nothing helps. Do you have a solution please

Community responses

Said – Level 4 canal team 5000 / 5000 points team
Name of author Saïd – Team Canal published on August 7, 2023 at 6:03 p.m. About 2 months ago Answer R

We explain the steps to you in the subject below.

I wish you a good day.

Craffo Level 0 12 / 100 points
Author’s name Craffo User published on August 6, 2023 at 5:47 p.m. About 2 months ago

I would like to connect

Said – Level 4 canal team 5000 / 5000 points team
Name of the author Said – Canal Team published on July 21, 2023 at 4:44 p.m. 2 months ago

You enter the code from which device ?

Nice level 0 66 / 100 points
Author’s name Pierre de Nice User published on July 21, 2023 at 8:04 a.m. 2 months ago

Always 1 also galleys the apps c+ !
I have at the moment the same problem, the of my incessant request to activate by code to LG.canalplus.com.
It becomes boring all these problems.
A precise response ?
THANKS

Olivier – Team Canal Level 4 5000 / 5000 points team
Author’s name Olivier – Canal team published on June 7, 2023 at 4:36 p.m. 4 months ago

Thank you also for your return. Good day to you. ☼

Laurent44058385 Level 1 100 / 750 points
Author’s name Laurent44058385 User published on June 7, 2023 at 4:24 p.m. 4 months ago

Hello, I tested, the incident is resolved.
Thanks for your feedback.
Best regards.
Laurent.

Olivier – Team Canal Level 4 5000 / 5000 points team
Author’s name Olivier – Canal team published on June 7, 2023 at 3:55 p.m. 4 months ago

An incident concerning the channels (and the order of the channels) was resolved this morning. Can you test and keep me informed ? A reboot of your TV may be necessary.

Laurent44058385 Level 1 100 / 750 points
Name of the author Laurent44058385 User published on June 6, 2023 at 12:47

Good morning,
Since yesterday, I have lost my list of channels on the Canal+ application of my LG TV. It looks like it came back to an old version (I no longer have the 360 ​​or docs sport channels but the old channels that we had before the reorganization of the channels of the Canal group). It makes no sense.
On the other hand, I have the right channels on my other supports. It is therefore the LG application that poses a problem.
Thank you in advance for your help.

Said – Level 4 canal team 5000 / 5000 points team
Name of the author Said – Canal Team published on April 19, 2023 at 8:06 p.m. 5 months ago

Could you detail the anomaly encountered ?

What exactly do you see during an attempted connection ?

Subscribe-2614D11E Level 0 15 / 100 points
Name of the author SUBSIVE-2614D1E User published on April 18, 2023 at 11:58 am 5 months ago

I can’t reconnect to the Canal+ application in my LG TV.canalplus.com. What can I do apart from the update ?

Olivier – Team Canal Level 4 5000 / 5000 points team
Author’s name Olivier – Canal team published on April 7, 2023 at 2:13 p.m. 6 months ago

Can you give us more details about your concern ? Have you followed the various advice provided on previous messages ?

Daniel6403391 Level 0 13 / 100 points
Author’s name Daniel6403391 User published on April 6, 2023 at 8:19 p.m. 6 months ago

I can’t connect to my canal on my tele lg

Subscribe-SQ211494 Level 0 11 / 100 points

Name of the author SUBSIVE-SQ211494 User published on December 11, 2022 at 11:48 a.m

If it can help, opening CANAL + Application on LG OLED83G2.
Message, be sure to connect to the site https: // lg.canalplus.com and enter the following code (on TV).
I open on my laptop with the Samsung browser and immediately the code window is offered.
I enter the code and the erroneous code message appears.
I do this several times in a row !!
I changed my browser and taken chrome and there I am asked my c+ identifiers the TV code follows and there everything works.
So I suppose that some problems come from the various browsers in any case in terms of associating an LG TV

Said – Level 4 canal team 5000 / 5000 points team
Name of author Said – Canal Team published on October 19, 2022 at 8:49 p.m. 11 months ago

If the manipulations proposed are not effective, I invite you to contact a technical advisor in order to make an online diagnosis.

You can ask be recalled by an advisor. Go to your customer area, select the theme of your choice and click on “Immediate reminder”

I wish you a good evening.

Subscribe-k312211a level 0 31 / 100 points

Name of the author SUBSONE-K312211A User published on October 19, 2022 at 8:48 p.m. 11 months ago

Yes I have already done so, without success. I also disconnected the TV for several minutes to empty the cache. Same

Said – Level 4 canal team 5000 / 5000 points team
Name of author Saïd – Canal Team published on October 19, 2022 at 7:54 p.m. 11 months ago

At first, I invite you to uninstall and then reinstall the application.

The purpose of this manipulation is to ensure the latest version of the application.

Tell me if the anomaly persists after that ?

Subscribe-k312211a level 0 31 / 100 points

Name of the author Subonne-K312211a User published on October 19, 2022 at 7:53 p.m. 11 months ago

I enter my phone the code given by TV, after connecting to my channel account+. I just tried again it still doesn’t work

Said – Level 4 canal team 5000 / 5000 points team
Name of the author Said – Canal Team published on October 19, 2022 at 4:10 p.m. 11 months ago

You find the code about your phone or a computer ?

Subscribe-k312211a level 0 31 / 100 points

Name of the author SUBSONE-K312211A User published on October 19, 2022 at 1:06 pm 11 months ago

Hello, I have the same problem with the LG TV, when I enter the code it puts me back on the connection page, I can do nothing but click on “Connect” and enter a code again. I reinstalled the C+app, disconnected TV for several minutes, nothing helps !! A solution ? My TV is an OLED48C2 of 2022

Fred51058469 Level 0 76 / 100 points

Author’s name Fred51058469 User published on September 16, 2022 at 4:35 p.m. approximately a year ago

Hello activate my code

Details

Take advantage of our promotional packs and pay less ! This pack is made up of: TV LG LED Full HD 32 inch – Complete Decoder Canal Plus – Woofer 3 Baffles – Mini Regulator !

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https // lg.canalplus.Com Activation Code LG TV

In a few days your connection mode will evolve. You will no longer be asked to enter your login and password on your smarttv or game console.

To connect to the Canal+ application on Smart TV (Samsung of ranges greater than 2018, LG of ranges greater than 2018, hisense of ranges above 2020 or TV under Android TV) and game consoles (PlayStation 4 and 5, Xbox One , Series S and X), as well as the SFR Connect TV 2 boxes, just follow the following steps:

1. Click on “Connect”.

2. Go to the site indicated on your screen by typing the link in the browser of your phone, tablet or computer.

Or go directly to one of the following links according to your equipment:

3. Connect to the site using your email and password.

4. Enter the activation code displayed on your TV.

5. You will then be connected to the Canal+ application on your TV/game console.

Once this step has been carried out, the connection will be automatically During your next uses.

The activation code expires after a few minutes. You can generate a new code by clicking on the button on the screen and resume the process where you stopped.

Connection to the MyCanal application via your Android TV

Your connection mode has evolved. You are no longer asked to enter your login and password on your Android/Android TV equipment. Authentication is now only done via a code.

To connect to the MyCanal application on your Android/Android TV equipment, simply follow the following steps:

• Go to the MyCanal application of your Android/Android TV equipment.

• Click on “Connect”.

• Go to the site indicated on your screen (in the photo above) by typing the AndroidTV link.canalplus.com in the browser of your phone, tablet or computer.

• Connect to https: // Androidtv.canalplus.com using your email and password.

• Enter the activation code displayed on your Android/Android TV equipment.

• You will then be connected to the MyCanal application on your Android/Android TV equipment.

Once this step has been carried out, the connection will be automatically During your next uses.
The activation code expires after a few minutes. You can generate a new code by clicking on the button on the screen and resume the process where you stopped.