How to consult my Bbox messaging

You will be able to access your Bouygues Telecom messaging in full, from your smartphone or tablet, when you are on the go or you do not have access to your computer.

Bouygues mailbox: how to consult my bouygues messaging ?

When you subscribe to a BBOX offer, you automatically benefit from a BBOX email address associated with your Bouygues Telecom messaging. On this Bouygues mailbox, you can consult your Bbox emails but also manage your Bouygues Mail account and configure it. Discover together how Bouygues messaging works, how to access it from your computer or mobile and how to create a secondary Bouygues Mail address.

You want to take out a bouygues offer ?

• The essential
• To access your Bouygues mailbox, You must directly go through your Client area Bouygues Telecom.
• You can also consult your Bouygues emails from your mobile, via theBouygues Customer Espace Application.
• There Bouygues Telecom messaging Allows you to consult and manage your emails but also to create a secondary BBOX email address.

How to consult my Bouygues Telecom mailbox ?

To consult your Bbox mail mail, you can use different access depending on whether you are on your phone, computer or tablet. However, you will always be asked for the first connection to enter your BBOX identifiers to connect.

Where to find my Bouygues messaging ?

Bouygues messaging is on your Bouygues Telecom customer area. You can thus access your Bbox emails, directly on your Bouygues customer account, as soon as you subscribe to a Bbox Internet offer.

Indeed, for any subscription, and whatever the offer subscribed, an email address Bouygues ending with @Bbox.Fr is automatically allocated to you.

During your first connection, You will need to create your customer account using your @Bbox email address (this address will be communicated to you when confirming your subscription) and you will have to choose a password To access your customer area.

This password must respect some security rules, to know :

• Have at least 8 characters.
• Contain capital and lowercase letters.
• Contain figures that do not follow in preference, as well as special characters.
• Avoid personal data such as first names, birth dates, etc.

Finally, it is recommended not to never communicate your password, to try to vary the passwords according to the sites and not to store it on your computer or to send it to you by email.

If you are afraid of forgetting your password, try to create a MENEMOTECHNIC (a sentence, an expression or an address whose initials represent your password for example).

Access my BBOX mailbox via my customer area

To access your Bbox emails, You must go through your Bouygues Telecom customer area. To do this, follow these few steps:

1. Go to the Bouygues Telecom website.
2. At the top right of your screen, click on the green box entitled My account.
3. Connect using your Bouygues identifiers (this is your BBOX email address or your phone number, and your password), then click on To validate.
4. Once on your customer area, then click on the Bouygues messaging, top right of your screen, symbolized by an envelope.
5. You are now redirected to your Bbox messaging and you can Consult and manage your emails Bouygues.

Access Bouygues messaging via the Bouygues Espace Customer application

To easily and easily access your Bouygues Message space from your smartphone, you can Download the application Bouygues Customer Space.

here’s how Consult your Bbox emails From the mobile application:

1. Open your Bouygues Customer Space mobile application.
2. Click on the section My lines.
3. Select your Bbox line.
4. Look for the section My owned services.
5. Click on Email messaging.

You will be able to access your Bouygues Telecom messaging in full, from your smartphone or tablet, when you are on the go or you do not have access to your computer.

The application is available:

• On the Google Play Store : you must have version 4.3 or a later version to be able to benefit from it.
• On the App Store : you must have the iOS 8 version.0 or a later version. The application is compatible with the iPhone, iPad and iPod Touch.

I forgot my Bouygues messaging identifiers: how to do ?

Meet you a problem to connect to your Mail Bbox messaging ? Your identifiers may be incorrect, that you encounter a network problem or that the operator meets a breakdown not allowing you to authenticate your bouygues mail.

How to find your Bbox identifiers ?

You no longer remember your Bbox identifier ? Note that this is simply your email address that ends with @Bbox.Fr.

If you still cannot remember it, you can find it via your customer area:

1. Go to the section My offer and my options of your Bbox line.
2. Select the box Manage and configure the line.
3. Click on the section Personal info. Here you will find all the information related to your Bouygues Mail account.

You can also find your username on your Bbox invoices as well as on the confirmation email, received just after your subscription.

To avoid having to enter your Bouygues identifiers with each connection, you can check the box Remember me. This allows the computer to automatically record your identifiers.

Forgotten password: how to access my bbox mailbox ?

You forgot the password of your Bouygues messaging ? Just make a Request again password. To do this, just click on Forgot your password ? on your usual connection space.

The link, which is just below the box To validate, will redirect you to a password reset page.

On this page, simply enter:

• Your BBOX ID.
• Your last name.

• Your Bbox identifier can be:
• Your Address @bbox.Fr If you are a Bbox customer.
• Your phone number If you are one of the Bouygues mobile subscribers.
• L’Personal email address for which you opted as an identifier during your Bouygues subscription.
• Your 10 -digit line number If you are 4G box or 4G key customer.

If you no longer remember the password of your Secondary BBOX mailbox, Simply access your Bbox messaging from your main account and go to the section Create and manage my email addresses To change your password.

You regularly forget your passwords ? Remember to use a password manager. This is an application that retains all your passwords securely so that you can access it when you need to connect.

If despite all your attempts You can’t connect to your Bbox mail mailbox, Check that The operator does not meet a breakdown When you want to identify yourself. If you use The Bouygues Customer Space mobile application To access your BBOX emails, check that it is good Update and you have the latest version of the application.

Bouygues Telecom messaging: what are its features ?

By connecting to your Bouygues messaging, you can consult your emails received, sent or archived. Indeed, you can manage your bbox mail mail as you wish to find yourself there the most easily. If you use the application on your smartphone, activate the notifications to receive an alert with each email entering not to miss any important emails.

Bouygues Mail services

Whether from your computer via your customer area or from your smartphone thanks to the Bouygues Espace Customer application, you can easily access your Bbox messaging.

Let’s find out together what are the different Available features From your Bouygues mailbox:

• You can Consult your emails When you want but also be warned, in real time, when you receive a new email.
• You have the possibility of manage your mailbox : you can write and send an email, respond to a recipient, delete or transfer an email, etc.
• You have access to the Management of your files, That is to say your unwanted emails, your emails sent or your basket, where your deleted emails are located.
• Bbox messaging allows you to have 10 mailboxes in total, Including 9 secondary Bbox messages.
• By disconnecting and then connecting to your other identifiers, you can Consult your secondary messaging.
• You can Customize your emails, in particular thanks to specific signatures, depending on your recipients and according to your various Bbox mail boxes.
• Finally, you have the possibility of consulting andSave your attachments received by email.

You are looking for a bouygues offer ? Discover the available offers and let yourself be guided in order to take advantage of the partner offer most suited to your needs.

Bouygues mailbox: what is the storage space available ?

Your BBOX mailbox allows you to have a storage space In order to be able to keep your emails received but also your emails sent as well as your attachments:

• On your Bouygues Mail Main Address, You benefit from a storage space of 1GB, included attached rooms, and from a shipping capacity of 10MB.
• On your Secondary BBOX mailbox, You have a maximum capacity of 1GB, and a shipping capacity of 10MB.

If you are one of the Bbox Pro customers, Your BBOX (main or secondary) mailbox allows you a 5GB storage space and a 10MB shipping capacity.

You need more storage space ? You can increase your storage space Up to 5GB (on your main Bbox address but also on your Bouygues Mail Secondary addresses), thanks to the option E-mail capacity extension, Available at 2 €/month.

How to manage your Bouygues Mail Secondary addresses ?

Create a secondary bbox email address

You must be connected to Wifi of your Bbox To be able to create secondary bouygues mail addresses !

You have the possibility of creating up to 9 additional addresses. Here is the procedure to follow :

1. Connect to your Bouygues Telecom customer area Using your identifiers.
2. Click on the logo representing an envelope (it is at the top right of your screen) to access your Bbox messaging.
3. In the navigation bar of your Bouygues messaging, select the section entitled Options.
4. Go to the section Configuration.
5. Click on Manage my email addresses, Then again on Manage.
6. Press the box Create an account.

All you have to do is enter the name and first name of the secondary account holder. Choose a password that will be used for each connection and validate to confirm.

How to consult my secondary Bbox accounts ?

To access your secondary BBOX mail boxes, you must log out of your main Bbox account. To do this, simply pass your mouse on the green box at the top right of your screen and click on Disconnection.

Once disconnected, follow these few steps:

1. As if to connect to your usual customer area, click on Access your account From the green box at the top right of your screen.
2. Connect using the Identifiers associated with secondary account which you want to access.
3. Access your Bbox messaging to consult the emails in your secondary mailbox.

You are interested in a Bouygues offer ? call him 09 87 67 18 00 Or ask to be recalled for free to be guided among all the operator’s offers. An advisor will help you choose the most suitable offer according to your needs.

How to configure your BBOX mailbox on your mobile ?

If you wish to consult and manage your emails from your mobile, here is the procedure to follow:

1. Go to the site Bouygues Telecom user manual.
2. Once on the appropriate page, select the brand and the model of your smartphone.
3. Go to the section entitled e-mails then click on Add or modify an e-mail account.
4. Enter your email address and your Bouygues Mail password.
5. Consult the tables presented to find the Configuration settings Specific to your Bbox messaging.
6. Let yourself be guided throughout the steps of the Bouygues user manual in order to make the configuration.

Once these steps have been made, you can access your Bouygues mailbox directly From your mobile. You can also, as we have seen, download the Bouygues Customer Espace mobile application for easier.

You are not comfortable on the internet ? Go directly to Bouygues Telecom store so that a Bouygues customer service advisor takes this approach to you !

Is it possible to transfer your Bbox emails and external emails ?

Transfer an external email to her bouygues mailbox

You have the possibility of transferring your emails from another email address (a Gmail, Yahoo or Hotmail address for example) to your Bbox messaging.

Here’s how to do:

1. Go to your Bouygues customer area.
2. In category Messaging, Click on the tab Options (which is in the left column).
3. Select the category Messaging options then click on External boxes.
4. Finally, click on Address an address.
5. In the box provided for this purpose, enter your external email address as well as the associated password.

Let yourself be guided in the remaining few steps then validate to confirm your request.

After confirmation of your request, you can receive your emails for an external address, directly On your Bbox messaging.

Transfer your Bbox emails to another mailbox

Conversely, you can also read your Bbox emails from an external mailbox.

For Transfer your Bbox emails To another mailbox, simply make an automatic transfer by following these few steps:

1. Identify yourself to access your Bbox messaging.
2. In category Options of your Bbox mailbox, click on Messaging tools, then on Automatic filters.
3. Meet in Automatic reception and click on the box Automatic transfer.
4. On this same line, entitled Automatic transfer, You can configure the transfer via the drop -down menu.
5. Confirm your automatic transfer request by clicking on the box To modify.

All emails you will receive on your Bouygues mailbox will now be automatically redirected to another mailbox (that of your choice). This is particularly useful when you carry out a BBox termination.

How to consult your Bouygues messaging in the event of termination ?

There Bbox messaging (whether it is your main or secondary mailbox), is automatically deactivated by Bouygues Telecom after a 6 months Following the request to terminate your subscription.

Beyond these 6 months, your Bouygues messaging will be automatically and definitely disabled. It is therefore recommended to make an automatic transfer of your BBOX emails on another mailbox in order to access your old emails once this time passed. Secondary email addresses will become inaccessible directly after the termination of your subscription.

On the other hand, your customer account remains accessible during a period of one year from the date of your termination request. You can therefore continue to access it, to consult your latest invoices for example.

You want to take out a bouygues offer ?

Updated on 03/01/2023

Emmanuelle is in charge of the creation of news and guides for Echosdunet. It deals with many telecoms and pages dedicated to operators.

How to consult my Bbox messaging ?

Bouygues Telecom offers many triple play internet offers, available in ADSL/VDSL or fiber. The operator allows its subscribers who have subscribed to the various BBOX to access one or more Bouygues email addresses, with many related services. Through this guide, you will find detailed information on the use of your Bbox email boxes and their main daily features.

You have not yet subscribed to Bouygues Telecom ?

Internet offers Bouygues Telecom: All about Bbox messaging

Before tackling the use of the Bbox messaging, Let’s start with a little reminder of the different internet offers offered by Bouygues Telecom.

Since 2008, the Bouygues Telecom Internet service provider has been selling its ADSL offers with the Bbox. Today, the operator markets 6 internet offers with in particular the Bbox Fit, the Triple Play Bbox Must and Ultym offers available in ADSL/VDSL and fiber, Bbox Smart TV (Bbox Must Smart TV and Bbox Ultym Smart TV) that 4G box.

The 6 Bbox offers marketed by Bouygues automatically provide you with access to Bouygues messaging service, Free and secure (antispam and antivirus included). By subscribing to a Bbox offer, you can therefore benefit from an email address in the form “@Bbox.fr “and create up to 9 additional email addresses for those around you, accessible from your Bbox customer area.

Bbox messaging: how to consult my bouygues messaging ?

Bouygues Telecom allows you to access one or more of your Bbox messaging.

Bbox Main Mail

To consult his Bouygues messaging main, just Connect to your customer account online. Once your identifiers have been informed, just click on the top right of your screen on the “envelope” icon.

For those who connect with a smartphone, the Bouygues mailbox is accessible by clicking on “email messaging”.

BBOX Secondary Mail

In addition to Bbox Bouygues messaging main it is possible to create several secondary bbox email addresses For his family and those around him (limited to 9 addresses in total). To do this, once connected to its customer area, simply follow the steps below:

• Once in Bbox messaging, in the navigation bar, click on “options”.
• In the “Configuration” section, you have to go to the “Manage my email addresses” tab then “manage”.
• Then just inform the name and surname of the desired person and assign a password.

For Consult the Bouygues messaging from a secondary bbox email address, It is necessary to disconnect from your main account. By entering the data recorded when creating the Bouygues Secondary Mail box, it will be possible to consult the emails of this account.

To create secondary Bbox email addresses, it is necessary to be connected to the Internet of its BBOX by Wi-Fi or by Ethernet cable.

Bouygues mailbox: how to transfer your emails from another mailbox to your bbox messaging ?

It is now possible to transfer your messages from an external email address (Gmail, Hotmail, etc.) Towards its Bbox email address and thus centralize all of his mailboxes. To do this, the process is simple:

• Connect to your customer account in the “email messaging” tab.
• Go to the left column and click on “Options”.
• In the “Mail tools” section click on “external boxes”.
• Select “Declarate an address” then enter your external email address and be guided to complete the transfer.

It is also possible for you to do the opposite process and automatically transfer your Bbox emails to one of your external email boxes By following these steps:

• In his Bouygues mailbox, go to the “Options” section, “messaging tools” and finally select “Automatic filters”.
• In the “Automatic reception” section, click on “Automatic transfer”.
• Once the transfer has been confused, just click on “Modify” to validate the transfer.

Bbox messaging: how to change your password ?

In case of’forgetting her password, It is possible to reset it to access your Bbox Bouygues messaging. Two cases can then arise:

1. If you forget your password on behalf of main account, just click on “Forgot password ?”Then enter your username and surname to reset your password.
2. For a password forgetting on a secondary account, it is necessary to go to your main account and then to your Bbox messaging. Then just click on “Create and manage my e-mail address concerned.

Bbox messaging: some paid options

The operator gives the possibility of activating several useful options on his Bbox messaging.

Storage extension option

Bouygues mailboxes include a default storage space. The storage capacity of mailboxes remains limited, however. For BBOX customers, the main messaging allows you to Store up to 1GB of emails and send up to 10 MB.

Regarding additional email boxes, the storage space is also limited to 1GB with a shipping capacity of 10 MB. The “Extension E-mail capacity” option billed 2 €/month increases the storage capacity of all its email boxes to 5GB. It can be activated directly on its customer account from the “My offer and my options” section by selecting it in the tab “See all the available options”.

Access the section “My offer and my options“From your Bbox line, then”See all the options available“”.

Fax option by email

The Fax by e-mail option allows you to receive and send unlimited faxes from its Bbox messaging to all the destinations included in the BBOX offer. This option without obligation is billed 3 €/month.

Fixed line termination: how to access your invoices and your Bbox mailbox ?

Following the termination of its Bbox Internet offer, Bouygues Telecom gives the possibility of keeping theAccess to your customer account still during 1 year. Just enter your old Bouygues identifiers and password to connect and be able to:

• Consult Last 12 invoices Internet and sound consumption monitoring.
• Access your Bbox messaging main and/or secondary during a duration of 6 months. During this period, it is always possible to receive and consult your Bbox emails. It is then advisable to configure the dismissal of your emails to one of its outdoor messaging. At the end of this period, Bbox messaging will be automatically and definitively disabled.

I terminated my fixed line: how to delete my old Bbox Bouygues messaging ?

Following the termination of its Bbox Internet offer, there is no specific approach to undertake. Bbox messaging will be automatically disabled by Bouygues Telecom, within 6 months of the termination request. It will still be to access your customer account for a year.