Youprice – Bonforfait, YouPrice’s Office. | Read the merchant opinions of

Youprice. Notice

SIM card : 10 €

The offers of Youprice

Youprice is a new operator created in 2022. It offers packages that automatically adjust to consumption in the month. So if you consume less internet for a given month, you will automatically pass on a cheaper package. We present these levels in the form of a table in the files of the YouPrice Packages.

Youprice offers its packages to choose from the Orange network or the SFR network.

Mobile youprice packages

5 GB € 4.99
7 GB € 8.99
10 GB € 10.99

Modular: Pay what you consume

Unlimited calls, SMS and MMS

Network choice: SFR Or Orange (+1 €)

SIM card : 10 €

Non -binding package see the offer
during 2 months

44 GB € 8.99 € 7.99
50 GB € 15.99 € 13.99
60 GB € 16.99 € 14.99

Modular: Pay what you consume

Unlimited calls, SMS and MMS
10 GB Internet in Europe

Network choice: SFR Or Orange (+1 €)

SIM card : 10 €

Non -binding package see the offer
during 2 months

111 GB € 11.99 € 9.99
120 GB € 18.99 16.99 €
130 GB € 20.99 € 18.99

Modular: Pay what you consume

Unlimited calls, SMS and MMS
16 GB Internet in Europe

Network choice: SFR Or Orange (+1 €)

5G option available at 5 €/month

SIM card : 10 €

Non -binding package see the offer

155 GB € 16.99
160 GB € 21.99
180 GB € 24.99

Modular: Pay what you consume

Unlimited calls, SMS and MMS
20 GB Internet in Europe

Network choice: Orange Or SFR

5G option available at 5 €/month

SIM card : 10 €

Youprice. Notice

TICKET COMMUNICATION System (messages on customer space) very effective. We do not waste time on platforms with interlocutors often not very lit or reactive, when joined. For any questions or problem, quick and relevant answers, here no robots.
Very interesting flexible packages. Possibility of choosing the SFR or Orange network.

Date of experience: September 19, 2023

Our 2022 transparency report is available

Updated one day ago

For my personal experience

For my personal experience, the best virtual operator I have had to date.
Ok no phone number to contact them if a problem or a question.
But their assistance service via the customer area always meets in 1 hour maximum (hour/working day).
Clear and personalized, the returns are effective and followed, as part of a real conversation, so the open ticket will be resolved before being closed within a correct time if the customer gives follows of course.
My last request convinced me to stay at home for the 2nd year despite the increase provided for in the contract.
Because important, offers 2 networks and the fruit or color (so as not to the city) is not restrained and it is top.
Just not the visual messaging answering machine/app, but ultimately we can do without it, the 888 works like the real.
Here, I hope nothing will change, because for 1 time I will not look elsewhere after the attractive promo of the 1st year.

Date of experience: September 22, 2023

Read 1 more review about YouPrice.
Updated 2 days ago

Good quality of service but unfortunately not optimal network at home

I was a few months old with them but I had to change operator because in the end the orange network did not work very well with me. The customer service kindly contacted me by phone on this subject and regretted that I did not contact them before terminating so that they can provide me with technical assistance in order to improve my reception. They also granted me a commercial gesture for the inconvenience.
If necessary to open a new line I will think of them hoping that thanks to their technical assistant I will be able to optimize my reception this time.

Date of experience: September 21, 2023

Very good customer service

I had a connection concern, so I sent an email and I was contacted very quickly by an advisor on behalf of Mr Albar, someone very professional who solved the problem very quickly.
So 5 stars

Date of experience: September 20, 2023

No network at my crest vacancy location

Following a network problem when arriving at my vacation location (ridge) no network I contacted youprice. Very quickly I received a message where he supported my request and 24 hours later the problem is solved.

Date of experience: September 18, 2023

I am conquered

Despite some small youthful errors (site ergonomics, difficulty obtaining detailed invoices), YouPrice is up to what I expect from a mobile operator. A customer relations managing really at the top and attentive and with whom it is always a pleasure to exchange.

I send sincere congratulations to YouPrice and more particularly (you will understand) to the person who will recognize themselves by reading this;)

I recommend youprice 100% for lots of reasons:
* The quality of the network
* The professionalism of customer managers
* The unbeatable price for such a quality of service

In short, I am conquered.

Date of experience: September 19, 2023

Read 1 more review about YouPrice.

Top customer service nothing to say

Top customer service nothing to say, she called me to settle my concern for off -package, the person was calm and very kind and to settle my concern, at the top I recommend !

Date of experience: September 20, 2023

I came there because of the price

I came there because of the price and out of curiosity. The responsiveness and efficiency of customer service made me add the packages of my children . And always the price eh 😉

Date of experience: September 01, 2023

PUK code

Good morning
Despite an absence of telephone contact for after -sales service, I am very satisfied with the services of YouPrice.
An example after 3 errors I blocked my SIM card having lost lost the support or is the recovery PUK code, I went through the youprice assistance 1 hour after the problem was solved.
Thank you youprice

Date of experience: September 14, 2023

Double billing

An invoicing error is slipped during the payment of my subscription.
After claiming an explanation on the site, an agreement was reached.
I am therefore satisfied with the responsiveness of youprice.

Date of experience: September 14, 2023

I am fully satisfied with this ..

I am fully satisfied with this operator. The prices are competitive, offering a lot of data for a small budget. After exploring all historical operators, I can say that, for me, it is the best customer service I know. They are very responsive and professional in the solutions they bring, you just have to take the time to be precise in the written request. I highly recommend my eyes closed.

Date of experience: September 11, 2023

Extremely slow network

Extremely slow network, see absent in places, when we are told that it is orange, we understand even less. Systematic package exceeding when it is almost never used because of the too much slowness of the pages display.

Date of experience: September 23, 2023

I am simply impressed ..

I am simply impressed that there can be people like Stéphanie from youprice.
I am Mr. Benhamida I was treated as a president.
I highly recommend Stéphanie Robert as an advisor at YouPrice. She is a competent, attentive person passionate about his work. If you are looking for an operator choose YouPrice, you will not be disappointed by using its services. She is really fabulous !

Date of experience: September 12, 2023

I had an outpathe outside package ..

I had an out -of -package overtaking following the exit from European territory. I explained the situation to the advisor who found the solution to my question. I am very satisfied with YouPrice who demonstrated his attachment to his client.

Date of experience: September 14, 2023

Unable to delete element in ..

Unable to delete element in the basket;
need to advance a step and then return to the previous step.
Solved after a connection to other terminal

Date of experience: September 22, 2023

Serious operator who responds as soon as ..

Serious operator who responds as soon as possible when we have a problem adjust very quickly I hope that this operator will last in long life for this company !!

Date of experience: September 17, 2023

Rapid solution

Email sent to the assistance service, answer by phone shortly after. Solution provided immediately !
Thank you for your responsiveness and your skill 👍

Date of experience: September 22, 2023

Impossible portability

A commitment promise (price, network choice, data, . ), but the reality is truly distressing. Between an inexplicable and unexplained data billing, a very unstable network, I chose to lower my weapons by deciding to change operator. Unfortunately it was not the end of my problems. First of all, it is impossible to get my Rio via 3179, I therefore contact the assistance which ends up communicating my Rio to me after too many reminders. Building on this success, I engage with Orange with a portability request set on 08/09/2023. On D -Day Portability fails, and Orange advises me to turn to my former operator to relaunch the portability procedure. 2 weeks later with a daily recovery from the YouPrice Assistance, I have no response from them. Assessment: I pay 2 subscriptions (orange and youprice), and if I terminate my YouPrice subscription, I risk losing the phone number I have been for over 20 years.
A word of advice: flee .

Date of experience: September 22, 2023

Very satisfied !

Very satisfied !
Beyond the very good price, I was dealing with customer service for a request for a change of holder and this one was particularly reactive and sympathetic. I can only recommend.

Date of experience: September 13, 2023

YOUPRICE: Excellent .

December 2022: YOUPRICE ?? I hadn’t even heard !!
I discovered this “young” MVNO by chance, with the choice of network, a non -binding package, an inexpensive price, and an unlimited package with Data Data.
Excellent email contacts and quick answers to the questions asked. Simple subscription .. Reactivity, attention and professionalism.
After 9 months at Youprice, everything was respected. Service Serious assistance and hyper reactive. This very young operator must still grow, and correct some small dysfunctions.
I highly recommend..

Date of experience: 05 September 2023

Read 2 more reviews about YouPrice.

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Responded to 1 negative reviews out of 84

Responds to negative opinions in – 24 hours

Our 2022 transparency report is available

About YouPrice.

Information written by the company

A team of dedicated experts : YouPrice assures you a after -sales service
and responsive customer monitoring and
effective.

Efficient service : YouPrice guarantees you a
quality service thanks to its
Partner networks.

Customizable offers : Youprice offers you
Packages adapted to your
use.

Contact

  • [email protected]
    • 189, rue Solférino
    • 59000
    • Lille
    • France

    Category

    Youprice. ranks n ° 1 in 3 best companies in the category telephone operator on Trustpilot

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