Who is the best mobile operator in 2023?, Mobile coverage: find which operator captures the best at home
Mobile coverage: how to know which mobile operator captures best at home
The best mobile network in the 15 largest cities
Who is the best mobile operator in 2023 ?
Who is the best mobile operator at home ? Test the 5G and 4G coverage of Orange, SFR, Bouygues Telecom and Free.
Which operator captures the best ?
Our test lists the various operators’ networks. It lets you know who free, sfr, orange or bouygues telecom captures the best at home.
5G is it finally arrived ?
The deployment of 5G evolves is gradually done. Thanks to the mobile network test, you can find out if 5G has arrived in your accommodation.
What is the best package ?
Compare operators available for each network and find the best mobile package.
In terms of network coverage, not everyone is housed in the same brand. The mobile network is indeed fluctuating and it must be said that this is not an exact science ! This is why it is important to know the networks available at your address in order to opt for the right mobile operator.
Which mobile operator captures the best at home ?
We have all already known churered calls, messages that do not send each other or the eternal load of our Netflix series. It is simply because the mobile coverage is very heterogeneous and that according to our address, we do not have access to the same quality of a mobile network.
3G and 4G are, for the most part, deployed throughout French territory by the four main operators and their subsidiaries: Orange, Bouygues Telecom, SFR and Free. However, eligibility for a specific network is dependent on your address. The best way to know which operator is best capturing you is to do a 4G test or a 5G test, in other words: A mobile network test.
Indeed, the 3G and 4G covers depend on the location of the antennas whose networks depend. Clearly: around 15,000 antennas for each of the Bouygues Telecom, Orange and SFR networks were installed on French territory. Free, more recent, is still being deployed. These are these relay antennas, installed on sites, which make it possible to ensure the availability and quality of the mobile service in France.
So, if only an antenna belonging to Bouygues Telecom is located near your home, the operator that you will capture best at home will be Bouygues Telecom. However, it happens less commonly than a single mobile operator is accessible to an address. Indeed, the operators’ coverage challenges are such that they each deploy their network throughout the territory.
Which operator has the best mobile coverage ?
Over the years, the deployment of 3G and 4G by Bouygues Telecom, Orange, SFR and Free has been carried out throughout French territory. However, two important criteria are taken into account in mobile coverage: the population covered and the territory covered.
According to arcep, we see that the population covered in 4G is higher than the territory covered in 4G. Why will you ask us ? Simply because populations are very often grouped in large cities and major cities. The rural areas being less populated, they are thus less priority in terms of mobile coverage. As you can see on our Map of Mobile Antennas, 4G antennas, and this is also true for 5G, are mostly installed in areas with high population density.
But, operator by operator, where the deployment of 4G is concretely ? All operators announce almost total coverage of the population in 4G. Whether it is the Orange network, that of SFR or Bouygues Telecom, or even free, all operators announce 99% of the population in 4G in 4G. Note that on this point, and for the first time in 2021, the Free Mobile Network displays a 4G coverage rate equivalent to that of other operators. But in the field, reality is sometimes quite different. Indeed, the 4G coverage of the territory is 95% for SFR (25481 sites 4G), 94% for Orange (29,391 sites 4G), 94% for Bouygues (25671 sites 4G) and 92% for free (25101 sites 4G) ( Source ANFR September 1, 2023).
4G mobile coverage by operator
| Covered territory | Population covered | |
|---|---|---|
| Orange | 94% | 99% |
| SFR | 95% | 99% |
| Bouygues Telecom | 94% | 99% |
| Free | 92% | 99% |
Source: My mobile network – Arcep (31/12/2022)
As for 5G, launched in November 2020, its deployment increased quickly. According to the ANFR observatory, on September 1, 2023, it was Free who had deployed the largest number of 5G (17791) antennas, very largely before Bouygues (11318), SFR (9077) and Orange (7531 )). Nevertheless, in the 3.5 GHz band, the 5G heart band, that which allows a significant rise in flow, it is Orange which activated the largest number of 5G sites (7748), before SFR (6822) , Bouygues Telecom (6796), and Free (5111).
Which mobile operator has the best performance ?
Each year, ARCEP, the telecom regulator publishes its observatory for the quality of mobile services, the results of which come from more than a million measures in 2G, 3G, 4G and 5G. Cover, call quality, SMS reception, Internet debit, Web navigation, online video. Everything goes there. And, once again, in 2022, all criteria combined, it is Orange who is doing the best. For the 12th consecutive year, he was elected “Best Mobile Network” and comes at the top of 476 of the 505 criteria in review. It is ahead of Bouygues Telecom and SFR, which are in a pocket handkerchief, and free mobile. Arcep notes that in 2022, All operators are in progress.
Regarding the quality of calls, at the national level, Orange presents the rate of calls maintained for 2 minutes and without the highest audible disturbances (89%), followed by Bouygues Telecom (88%), SFR (87%) and Free Mobile (82%). The trend is similar for the SMS rate received in less than 10 seconds with 98% for Orange and Bouygues Telecom, ahead of SFR and Mobile with 97% for Free Mobile.
In terms of mobile internet, it is still Orange which delivers the best flow rates in 2G/3G/4G/5G, with an average of 143 Mb/s, followed by SFR (69 Mbit/s), then Bouygues (55 Mbit /s) and free mobile (50 mbit/s). Same thing in 2G/3G/4G, where Orange, with 89 Mb/s, ahead of SFR (57 Mb/s), Bouygues (55 Mb/s) and Free (49 Mb/s). In terms of web browsing and online video, Orange also comes first, in front of the other three operators in a pocket handkerchief.
At the national level, Orange seems to crush the competition. But, what about more precisely. In dense areas, the four operators provide a high quality of experience. And, in intermediate zones and rural areas, Orange takes over its three competitors.
What is the best mobile network in dense areas ?
The best mobile network in the 15 largest cities
| Bouygues Telecom | free mobile | Orange | SFR | |
|---|---|---|---|---|
| Call rate maintained for 2 min (%) | 93 | 87 | 93 | 91 |
| SMS rate received in less than 10 sec (%) | 99 | 99 | 99 | 99 |
| Downhill 2G/3G/4G/5G flow (MB/S) | 167 | 80 | 217 | 163 |
| 2G/3G/4G down flow (MB/S) | 83 | 52 | 125 | 89 |
| Start rate 2G/3G/4G (MB/S) | 20 | 11 | 21 | 14 |
| Web pages loaded in less than 10 sec (%) | 97 | 95 | 98 | 95 |
| Video levels viewed for 2 min and perfect quality (%) | 97 | 94 | 98 | 93 |
What is the best mobile network in intermediate areas ?
The best mobile network in the agglomerations of 10.000 to 400.000 inhabitants
| Bouygues Telecom | free mobile | Orange | SFR | |
|---|---|---|---|---|
| Call rate maintained for 2 min (%) | 91 | 85 | 92 | 90 |
| SMS rate received in less than 10 sec (%) | 99 | 99 | 99 | 99 |
| Downhill 2G/3G/4G/5G flow (MB/S) | 64 | 81 | 170 | 66 |
| 2G/3G/4G down flow (MB/S) | 56 | 53 | 96 | 54 |
| Start rate 2G/3G/4G (MB/S) | 13 | 10 | 17 | 12 |
| Web pages loaded in less than 10 sec (%) | 93 | 92 | 97 | 91 |
| Video levels viewed for 2 min and perfect quality (%) | 90 | 91 | 96 | 88 |
What is the best mobile network in rural areas ?
The best mobile network in municipalities under 10.000 inhabitants
| Bouygues Telecom | free mobile | Orange | SFR | |
|---|---|---|---|---|
| Call rate maintained for 2 min (%) | 80 | 75 | 83 | 79 |
| SMS rate received in less than 10 sec (%) | 95 | 96 | 96 | 94 |
| Downhill 2G/3G/4G/5G flow (MB/S) | 26 | 35 | 51 | 27 |
| 2G/3G/4G down flow (MB/S) | 29 | 43 | 50 | 30 |
| Start rate 2G/3G/4G (MB/S) | 8 | 6 | 11 | 8 |
| Web pages loaded in less than 10 sec (%) | 81 | 86 | 90 | 81 |
| Video levels viewed for 2 min and perfect quality (%) | 78 | 85 | 89 | 78 |
Regarding the quality of calls, SMS and mobile internet in transport (roads, TGV and metros, RER/Transiliens and Intercités/TER), Orange also is ahead of other operators, sometimes very largely.
Which mobile operator has the best level of satisfaction ?
Each year, ARCEP also publishes the Customer satisfaction observatory and the results of “I have the arcep, whose objective is to reflect the experience of users and their feelings. This observatory, produced with 4.009 Mobile subscribers, has many indicators, but three seem particularly relevant to us: general satisfaction, satisfaction with customer service and the number of alerts received by the platform “Ilete the arcep”. All criteria combined, it appears that in 2022, Orange is best rated And appears as the Meileur Operator.
Let’s start with the general satisfaction of mobile subscribers with regard to their operator. With a note of 8.1/10, Orange and Free are the most appreciated, in front of Bouygues Telecom (7.7/10) and SFR (7.3/10).
Also interviewed on the quality of customer service, the 4000 consumers granted the note of 6.8/10 to Orange, which comes first in front of Bouygues Telecom (6.6/10), free (6.3/10) and SFR (6/10).
Finally, with regard to the number of alerts received in 2021 by the platform “I Alete Arcep”, it was Free which was the subject of the largest number of reports (9 per 100,000 utlisters), ahead of Bouygues Telecom (7 per 100,000 users), SFR (6 per 100,000 users) and Orange (5 per 100,000 users).
Note that in general, all operators obtained better grades in 2021 than in 2020. Important precision: the number of alerts received on mobile networks decreased in all operators in 2022, except in Free where it was significantly increased.
The level of satisfaction of operators
| Bouygues Telecom | free mobile | Orange | SFR | |
|---|---|---|---|---|
| General satisfaction (out of 10 note) | 7.7 | 8.1 | 8.1 | 7.3 |
| Customer service quality (score out of 10) | 6.6 | 6.3 | 6.8 | 6 |
| Alerts received by the platform “I lale the arcep (per 100,000 users) | 7 | 9 | 5 | 6 |
Who are the operators who have a mobile network ?
As with Internet packages, four major operators stand out in terms of mobile packages: Orange, SFR, Bouygues Telecom and Free. These operators have several thousand antennas allowing them to cover 99% of the French population.
Orange remains the flagship operator on the mobile telephony market. He is considered the operator having the “best network” on the cover and quality of service. Several other operators such as Sosh and Lebara use the 4G and 5G network of Orange.
Bouygues Telecom has very good mobile coverage (+ 99% of the population) and it is placed in first position in rural areas according to ARCEP. Several other operators offer their 4G/5G packages on its network like Cdiscount or NRJ Mobile.
Since 2012, Free has built an important place on the market thanks to inexpensive and non -binding packages. Free has caught up its competitors and offers good network coverage. No other virtual operator rents the free network.
Like Bouygues Telecom, SFR has chosen to widely open its network to other MVNO operators who market their packages by operating the 4G and 5G antennas of SFR (Red by SFR, Prixtel, Coriolis, La Poste Mobile, Reglo Mobile).
What are the different mobile networks ?
Since the launch of the first generation network (1g) in the 1970s, a long path has been traveled. For good reason, each new generation of network is always more powerful than the previous one. Today, there are four different technologies in the territory: 5G, still being deployed, 4G, 3G and 2G.
When you buy a smartphone, you first buy technology. Indeed, each smartphone is compatible with a certain type of mobile network. Today, all smartphones are obviously compatible with 2G, 3G and 4G.
Still used daily, 3G is the 3rd generation mobile network. It allows you to browse the internet from a smartphone with good flow quality. It is notably thanks to this network that mobile phones were able to connect to the Internet. However, it remains less powerful than 4G or 5G.
Pending the total deployment of 5G, 4G remains the most used network. It provides a theoretical mobile internet flow between 150 Mbit/s and 1000 Mbit/s. Free, Orange, SFR and Bouygues Telecom provide all this network. However, at the national level, it is the coverage of Orange dominates.
Launched at the end of 2020, the 5G network is gradually deployed throughout French territory. For the moment, it is the big cities and the major cities that are equipped in priority. According to operators, the level of equipment of each antenna and the frequencies used, its flow varies varies.
Is 5G available near my home ?
Several criteria allow you to know if you capture 5G. The first is first of all the mobile network test. Indeed, it will allow you to know precisely which operator has deployed 5G in your town. Once you have made sure of your 5G eligibility, a few more steps are needed to navigate this state -of -the -art mobile network.
What is the point of having 5G if your equipment is not compatible ? To do this, make sure you have a smartphone compatible with 5G. Indeed, if you have an iPhone XR for example, you will not be able to navigate a 5G network. Only the latest generations of smartphones can operate with 5G frequencies.
After these few steps, a final verification is essential: your mobile package. For good reason, all offers are not compatible with 5G. So make sure to choose a compatible 5G package to take advantage of the best flow rates promised by this new network generation.
Do not hesitate to regularly consult our 5G card to follow the deployment of this mobile network.
Your questions about the mobile network test
How to know if I’m going to capture orange in my future house ?
If you move and you do not know which operator will capture best in your next house, the best way to know it is to consult our mobile network card and do a mobile network test. This will indeed determine which operator is the most efficient at a given place from an address.
What to do if I don’t capture the SFR 4G ?
If you do not capture SFR’s 4G in your home but want to browse the 4G network, then it may be time to change operator … Today, it is very simple and very fast to change ‘Mobile operator while keeping their mobile phone number.
Which mobile operator has the best customer satisfaction ?
According to the annual assessment of the platform “I Alete Arcep”, consumers have given the best note (7.8/10) to Orange and Free in terms of customer satisfaction. Arrive just behind Bouygues Telecom with 7.6/10 and SFR with 7.4/10.
I capture the Edge network, what does that mean ?
The Edge network is the other name of 2G. This is a network used for voices and SMS, in other words for calls and texts. Replaced as you go by 3G and 4G, it remains however available in a few areas not covered by these two more recent networks.
I have no network in my apartment, what to do ?
It may happen that certain accommodation is devoid of mobile network. Some building materials can indeed slow down mobile reception. Several solutions exist: Start by checking if you capture better near the windows, this can first help you make calls or send messages. You can also check if the mobile coverage of another operator is available at your address. If this is the case, this may be an opportunity to change operator. Finally, you can opt for alternative solutions such as a femtocell adapter supplied by certain operators.
How to know if my smartphone is compatible with 5G ?
There is a very quick way to know if your smartphone is compatible with 5G. It is indeed a question of looking at the technical sheet of it on the website of the brand. However, to be able to use this new mobile network, you will need to take out a mobile package with the Internet 5G connection.
What is a white area ?
A white area is a place that is not served by a mobile or internet network. These are in particular rural areas, very little populated, therefore unattractive for operators.
Mobile coverage: how to know which mobile operator captures best at home ?
To find out which mobile operator captures the best at home, the fastest solution is to refer to the Monreseaumobile site.en belonging to the arcep (regulatory authority for electronic communications, posts and distribution of the press). Access to the best mobile coverage in its region is a major issue to satisfy new Internet uses on smartphone. Jchange informs you !
Change mobile operator easily at:
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How to know which mobile operator goes best with me ?
Arcep Mobile Cover: Monreseaumobile.fr, the reference tool
You want a good mobile connection to you ? For this, the choice of the operator is important, because the quality of the mobile signal will largely depend on the network coverage of your operator in your region. The most advanced tool to succeed in determining which mobile operator captures the best at home, In my street, is the online platform “My mobile network“belonging to theArcep and available in free access. On this platform, you can consult a Enriched interactive map which presents the mobile internet coverage of metropolitan France for each of the major operators: Bouygues, Free, Orange And SFR.
To find out the mobile coverage and compare the performance of each of these operators in its locality, the following steps should be followed:
- Connect to the site Monreseaumobile.Fr
- Enter the name of your home addressOrof your municipality in the search bar located at the top right of your screen.
- Then click on an operator in the navigation area located at the top left of the page.
- Select “Blanket“For the data type.
- Display simulated cover cards in “Mobile internet“”. Note that you can also check instead the cover in “Voices and SMS“To find out to what extent phone calls and the SMS exchanges an operator are fluid inside and outside the buildings.
- Choose technology: 3G, 4G Or 5g To find out which 4G (or 5g) operator is best captured at home.
- If your residential area is pale red And that you see triangles representing 4G/5G transmitters, so it means that the operator you have selected has deployed a mobile network to which your municipality is connected.
ARCEP’s mobile coverage card: a gold mine to compare interactive operators and rich in information, the arcep card allows Compare the mobile coverage of the 4 main mobile operators Around your home to help you make the best choice. You know in a few clicks what is the best mobile coverage at home. The 4G mobile covers are updated every quarter and 2G-3G coverage, two declining technologies, all semesters.
Why use the arcep card to view the mobile coverage of its region ?
ARCEP is a competent and unpredictable authority that maps the mobile coverage of our territory with a neutral and precise vision. The format of the maps made available to individuals is defined by the arcep itself. Operators are required to provide ARCEP their mobile coverage data and service quality. To facilitate understanding of network cards, 4 levels of coverage structure the areas of votes and SMS services:
ARCEP leads control campaigns to the field to ensure that this operator data is fair. If the cards transmitted by the operators do not comply with the observations made on the ground, the authority corrects the imperfect cards and then updates them. The reliability of its platform, which is the aggregation of verified sources, should be emphasized, as is the absence of biases, unlike the network covers accessible from operators’ sites, more imprecise. Consulting arcep cards is therefore a good strategy to know which operator captures the best at home. It can be completed by the Anfr (National Frequencies Agency) which displays deployment by operator and technology.
In short �� To find out which mobile operator captures best at home, and compare their performance in your region as well as possible, you can use interactive cards to have a visual response and perform speed tests to measure the condition of the coverage Mobile network by operator.
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4G coverage test: how to test your mobile network ?
To choose the most suitable mobile operator according to its network coverage in your region, it is advisable to carry out a mobile network test, that is to say a 4G/5G coverage test. Such a test allows you to analyze the connection performance of the different operators in your residence area, and therefore to determine what are the 4G/5G speeds of each of them at home.
Many applications and software exist on the internet to allow you to carry out a mobile network test. This mobile connection speed test helps you know which operator is capturing the best in your street, in other words which one has best home network coverage and therefore the most suitable in terms of flows. Among these specialized applications, there is Speedtest mobile, nperf or Opensignal.
By analyzing data such as the speeds of download, d ‘sending or the latency, These tools measure and note in a few minutes, even a few seconds, overall mobile network performance that you test at home, detailing each component. For a more precise result, you can even try Cross tests with different devices (smartphones, tablets. ) to see if there are variations in flow between everyone.
You might be tempted to acquire several Prepaid SIM Cards To test live the mobile network of each operator, not only internet, but also the quality of calls made in terms of sound and voice clarity. But this idea is quite time -consuming and costly, which is why mobile coverage tests accessible for free are largely enough.
Which operator has the best mobile coverage in France ?
There 4G is the most developed technology in the landscape of French mobile networks. While the 3G technology decline and is endangered, the 5g, Conversely, continues its development. According to the latest monthly report of theANFR observatory, Dating from September 1, 2023, Orange holds the best 4G mobile coverage with 2,9391 sites in service, ahead of Bouygues (27671 sites 4G), SFR (25481) and Free (25101). Regarding the best 5G mobile coverage, the sesame returns to Free (17791 technically operational sites), ahead of Bouygues (11318 sites 5G), SFR (9977) and Orange (7531).
�� The operator 4G network Having the best mobile coverage in France is therefore Orange.
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