Alltricks opinion

First, it is possible to contact the customer service at any time by filling out the contact form. The Alltricks team will respond as quickly as possible.

Alltricks, n ° 1 in the bicycle and running universe in France

An essential platform for French e-commerce, this French merchant quickly knew how to make a place for himself and forge an excellent reputation with athletes ! Alltricks promises a complete catalog, of the attractive price, a quick delivery and one After -sales service listening to its customers. Nevertheless, behind all its enticing promises, that actually hides Alltricks ? The team of velo-criticism.com Inquired, here is the time of the verdict.

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Alltricks, a French e-merchant coming to compete with giants

Launched in 2008 by Gary Anessens, Alltricks is an e-commerce site specializing in outdoor sports equipment, especially the bicycle, running and triathlon universe. Thanks to its well-supplied catalog and attractive prices, the French company quickly managed to become an essential e-commerce player in France and thus come and compete with renowned e-commerce platforms, especially Amazon. Today, the Alltricks company based in Châteaudun in Eure-et-Loir (28) brings together near 200 employees passionate about sports ! Note that since 2019, Alltricks has been bought by Decathlon, proof of his seriousness.

A catalog provided and attractive prices

Initially specialized in bicycle equipment, Alltricks quickly managed to diversify its activities by moving towards new audiences, in particular triathletes and runners. Nevertheless, Alltricks still remains very turned towards cycling and mountain biking.

THE Main asset of Alltricks lies in the impressive catalog offered. Indeed, thanks to the immense warehouse of 17,000 m² located near Paris, Alltricks offers nearly 160,000 references and more than 600 brands. In particular recognized and deemed brands, Shimano, Sram, Garmin, Mavic, Oakley, Kask, … . The catalog is complete and varied, Alltricks offers complete bikes and mountain biking, cleaning products, accessories, peripherals, textiles, etc. In short, all cyclists and mountain bikers both cyclists and cycloclosportives will find their happiness.

Concerning prices, thanks to their partners and their privileged position with their suppliers, Alltricks offers very competitive rates. Especially compared to some of its competitors. In addition, always wishing to offer the lowest price, if you find cheaper elsewhere, you can contact customer service to do the necessary.

Alltricks stores throughout France

In addition, to offer a complete e-commerce site, Alltricks has 4 stores across France. You can come and discover certain items from the catalog, recover orders for free, carry out postural studies, enjoy the workshop and alltricks technicians.

• COIGNIERS ALLTRICKS : Rue des Frères Lumière, 78310 Coignières
• Alltricks Issy-les-Moulineaux : 9 rue Auguste Gervais, 92130 Issy-les-Moulineaux
• Alltricks Bron : 332 avenue Général de Gaulle, 69500 ​​Bron
• Alltricks Saint-Miter : 12 Rue des Saladelles, 13920 Saint-Miter-les-Remparts

Simplified and modular payment

Unlike many competitors, Alltricks offers a wide choice of means of payment, as well as several means ofPayment and financing.

Payments on Alltricks

Alltricks offers different means of payment in order to allow everyone to buy on the site. Currently, 5 payment methods are accepted, to know :

• Bank card (CB, visa, mastercard, American Express, etc.)
• Paypal
• Bank check
• Bank transfer
• Alltricks gift voucher

Funding, ideal for big purchase

If you wish to stagger your payment, especially if you want to buy a bike or a mountain bike on Alltricks or for any basket ranging from € 80 to 600 €, Alltricks offers 3x, 4x or 10x payments at no cost. Note that of course, all credit commits you and must be reimbursed.

Delivery from Alltricks

As with payment methods, Alltricks offers Many delivery solutions. So, The price may vary depending on the delivery means chosen and the speed chosen. Thus, it is possible to be delivered to your home, in relay point or to remove the order in an Alltricks store. However, as an indication, “standard home delivery” is offered from € 100 purchase and € 150 for “home delivery in 24 hours”. Note that if you are a premium member delivery is free and regardless of the order amount.

A “satisfied or reimbursed” warranty

Alltricks Assurance A return service for all items sold and shipped by Alltricks. Thus, if a product received does not satisfy you or you have changed your mind, You have 30 days to return it for free * Your product. This guarantee “satisfied or refunded”Is extended to 100 days for premium limbs.

* In some cases, the return service can be billed € 2 by Mondial Relay .

A responsive and listening to customers customer service

Customer service of Alltricks no longer has to prove himself ! Indeed, many experts are at your disposal to guide you and advise during your purchases, but also to help you in the event of a problem. Responsive and professional, the after -sales service offers full assistance to all their customers.

A well -supplied FAQ to answer recurring questions

In order not to unnecessarily overload the after -sales service, Alltricks has set up a fair. This FAQ lists all frequent questions as “How to cancel my order ?” Or “How to return an item ?». Well supplied and complete, this FAQ generally makes it possible to resolve the situation.

How to contact Alltricks after -sales service ?

If you cannot find a convincing response in the Alltricks FAQ, it is possible to contact customer service directly. Currently, two channels are offered: by E-mail or by phone.

First, it is possible to contact the customer service at any time by filling out the contact form. The Alltricks team will respond as quickly as possible.

Or besides, it is possible to contact the Alltricks after -sales service by phone on 01 30 48 90 07. Available from Monday to Friday from 9 a.m. to 7 p.m., and Saturday from 10 a.m. to 7 p.m. Note that the call is of course free !

Alltricks offers many advantages

In addition to offering prices reduced all year round on all products, Alltricks goes more by offering recurring promotions and storage. In addition, the platform offers a premium program. Let’s see all the advantages and promotions offered by Alltricks together.

Alltricks Premium: the paying loyalty system ..

Inspired byAmazon Prime, Alltricks Premium allows regular customers to enjoy many advantages For only € 29.99. In particular, free delivery in 24 hours, a loyalty system by cashback kitty, 100 days of “satisfied or reimbursed”, an offer of -10% the week of your birthday. In short, this premium program is very interesting for customers who regularly order.

Destocking and enticing promotions

Alltricks offers a section “of stock”On his site. Referencing all current promotions, this tab is Ideal for finding good deals. Note that this section is accessible all year round and is not only available during the sales. Do not hesitate to take a look from time to time !

Alltricks customer opinion

Which better than customers themselves to note Alltricks ? Trustpilot lists more than 120,000 reviews about Alltricks, with a trustscore of 4.3 out of 5. In short, Alltricks ranks like the favorite e-commerce platform of the French for everything related to cycling.

Alltricks

Founded in 2008 by Gary Anssens, Alltricks is a online sales site specializing in articles cycling, of running and D’outdoor. Today, the site offers products from more than 600 brands such as Asics, Billabong, Patagonia or Volcom ! Become the French leader in online bicycle sales, It is more than 160,000 references that are distributed in each discipline: components, road equipment, mountain bike equipment, running, triathlon, outdoor, nutrition and many others. With its fame, Alltricks is an official partner of the Tour stage (Tour de France test grouping nearly 15,000 amateurs each year), as well as the Garmin Triathlon of Paris (major event of the French triathlon scene). In 2019, the company was bought by Decathlon and the catalog is constantly completed. It is the benchmark of any sportsman outdoor !

Practical information on the Alltricks site:

• Price range: from 160 to 12,000 € for a mountain bike, from 24 to 310 € for a pair of shoes of running and from 60 to 330 € for a pair of hiking shoes
• Shipping: under 12 to 24 hours
• Size guides: available on the site
• Delivery: € 8, offered from € 150 purchases
• Exchanges and reimbursements: from € 2, possible within 30 days
• Boutiques: 6 physical points of sale in France

Our opinion on Alltricks:

Today, Alltricks is a reference when you want buy a bike on the Internet. The e-shop offers a wide choice of products, for many sports And disciplines. What’s more, the site is reliable And intuitive. For those who wish to try in physics and be advised for the purchase of a two wheels, we advise you to go directly to one of the Alltricks shops located in France !

Alltricks opinion

In order to always guarantee the Best service to our customers and in a Continuous improvement process, We invite you to share your experience below and leave an opinion on Alltricks.

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(1) Discount calculated on the lowest Alltricks price practiced during the last 30 days preceding the start date of the promotion operation of this product (2) Discount calculated on the lowest alltricks price practiced during the last 30 days preceding the start date of the sales. (3) Discount calculated on the lowest Alltricks price practiced during the last 30 days preceding the start date of the destocking operation of this product. (4) Shipping costs offered from € 100 in DPD. Valid only in mainland France and on all the products sold and shipped by Alltricks. (5) From the GMT+1 spindle. (6) Depending on the time of placing the order, the delivery location and subject to immediate payment. Valid only on all products in stock sold and shipped by Alltricks. (7) Delays generally observed. (8) Time generally found to prepare your order for all products in stock sold and shipped by Alltricks. (9) Code to enter before validation of the basket. (10) Financing offer without insurance with compulsory contribution, reserved for individuals and valid for any purchase of 80 to 6000 €. Subject to acceptance by Oney Bank. You have a 14 -day withdrawal period to give up your credit. Example in 3 times for a purchase of € 150, contribution of € 50, then 2 monthly payments of € 50. Credit over 2 months at the fixed TAEG of 0%. Funding cost 0 €. Example in 4 times for a purchase of € 400, contribution of € 100, then 3 monthly payments of € 100. Credit over 3 months at the fixed TAEG of 0%. Funding cost 0 €. Oney Bank- SA with a capital of 51,286,585 € – 34 avenue de Flandre 59 170 Croix – RCS Lille Métropole – 546 380 197 – N ° Orias 07 023 261 www.orias.fr – Correspondence: CS 60 006 – 59 895 Lille Cedex 9 – www.Oney.Fr. (11) Subject to immediate payment. (12) 10 % of orders can be subject to random control from Oney requiring additional 24 hours. (13) Free express and unlimited delivery valid for 1 year for metropolitan France excluding Corsica after subscription of the Premium offer in Chronopost Relais, Mondial Relay, Colissimo and France Express without minimum purchase. Available from € 50 purchase on chronopost domicile otherwise at the privileged rate of € 2.99. Chronopost domicile by appointment at 3 € 99 or € 1 beyond € 40 purchase. Valid only on all the products sold and shipped by Alltricks. (14) -10 % additional discount valid without minimum purchase on all products sold and shipped by Alltricks. Discount sent by e-mail on the day of your birthday after subscription to the premium offer, valid once. (15) Public price recommended by the supplier (or public prices communicated by the partner seller in the case of products from partner sellers) (16) In January 2015, via a vote by Trustpilot users, among the e-commerce sites present on the Trustpilot platform. (17) A credit commits you and must be reimbursed. Check your repayment capacity before you commit. (18) Excluding partner sellers products

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