Everything about the SFR Pro Mobile Pack

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PRO SFR package: what are the SFR mobile offers for professionals ?

Whether you are a business manager or a self -employed worker, you have specific needs to ensure your professional activity. SFR offers several mobile pro plans, and provides many personalized services. Find out how to contact SFR PRO customer service, what is SFR’s professional assistance and what is the most suitable pro SFR package to your needs.

You are interested in a pro SFR mobile plan ? You can call it 01 86 65 26 93, An advisor will direct you to the SFR PRO package which corresponds to your professional needs.

• The essential
• By subscribing to an SFR Pro package, you benefit from a dedicated customer service, priority access in store and specific professional assistance.
• SFR offers 5 mobile pro packages, going from 12 €/month to 160 €/month With 12 months commitment.
• It is also possible to take out a SFR PRO Package without commitment or with 24 -month commitment (with a Package + Mobile subscription).
• To subscribe, simply go to the SFR Pro website.

Which SFR PRO Package to choose ?

Professional SIM card offers from SFR

SFR markets 5 mobile plans dedicated to professionals, Between 12 €/month and 160 €/month. They are accompanied by a 12 -month commitment duration.

Note that the SFR Pro 10GB package is an offer valid only for people already customers of a SFR mobile package.

The calls are limited to 3 hours maximum per call and to 200 different recipients per month.

You prefer to subscribe a SFR PRO package without commitment ? All offers presented above are also available without commitment.

The content and options are identical, only prices change. Here are the prices applied in this case.

PRO SFR Package Price without obligation

SFR PRO Package	Non -binding price
5GB 4G+ Pro	22 €/month
10GB 4G+ Pro Only if you are already a SFR customer	31 €/month
80GB 4G+ Pro	45 €/month
120GB 4G+ Pro	65 €/month
Unlimited 4G+ Pro	180 €/month

The SFR package Unlimited voice is not available in a non -binding version.

You wish to take out a SFR pro SFR mobile package ? You can call it 01 86 65 26 93, An advisor will direct you to the Pro SFR package most suited to your needs.

SFR Pro Package + Mobile offers

SFR markets offers SFR PRO PACKAGE + MOBILE. These SFR Pro packages include the same content, but are accompanied by a duration of24 -month commitment and the smartphone of your choice, at an advantageous price.

The table below lets you know what are the Advantages of an SFR Pro + Mobile package and discover the price of each of them.

• Mobile renewal at preferential prices
• Mobile loan

• Mobile renewal at preferential prices
• Mobile loan
• Multisurf 1 GB

• Mobile renewal at preferential prices
• Mobile loan
• Multisurf 1GB

• Mobile renewal at preferential prices
• Mobile loan
• Multisurf 1GB
• Guaranteed recovery

• Mobile renewal at preferential prices
• Mobile loan
• Multisurf 1GB
• Guaranteed recovery

The recovery guarantees your smartphone is taken up at a Price guaranteed during renewal of your mobile with 24 -month re -engagement. This option is available with 120GB 4G+ PRO and unlimited 4G+ Pro packages.

You wish to take out an SFR Pro offer ?

What are the advantages of a PRO SFR package ?

Note important the SFR Pro offers are reserved for professionals, SMEs, independent or micro-entrepreneurs, benefiting from a SIRET number. Do not confuse with SFR Business offers, which are reserved for companies with more than 3 employees.

Contained ?

THE Mobile pro pack Proposed by SFR allows entrepreneurs and other professionals to benefit from personalized support and specific services for their professional activity.

Here are the services offered with each pro SFR package.

Unlimited voice	5GB 4G+ Pro	10GB 4G+ Pro	80GB 4G+ Pro	120GB 4G+ Pro	Unlimited 4G+ Pro
Pro customer service	Included in the SFR Pro Mobile Pack
Telephone interview	Included in the SFR Pro Mobile Pack
Priority reception	Included in the SFR Pro Mobile Pack
Pro expert advisor	Included in the SFR Pro Mobile Pack
Starting assistance	Included in the SFR Pro Mobile Pack
24 -hour mobile replacement	Included for any subscription of a plan with new mobile
Mobile loan	Included for any subscription of a plan with new mobile
Mobile renewal	Included for any subscription of a plan with new mobile Renewal every 18 months			Included for any subscription of a plan with new mobile Renewal every 12 months

How to contact SFR Pro customer service ?

To guarantee you a personalized welcome and a Priority support, SFR provides a Pro customer service, composed of advisers trained to answer your questions, techniques or commercial.

This can be reached at 1023, From a SFR mobile, from a fixed or a SFR Box line, from 8 a.m. to 10 p.m., every day, except Sunday. The waiting time is free and the cost of the call is that of a classic call in mainland France.

You call from abroad ? The number to be made to contact the SFR Pro customer service is the +33 6 1000 1023.

If you prefer to go to SFR store In order to discuss with a physical advisor, you have priority access, whether you have an appointment or not, so as not to waste time in the event of a breakdown or any other problem.

SFR store advisers support installations and activations of your services and options (activation of the OS, transfer of contacts and data, installation of the mailbox, installation of SFR & me and SFR TV applications, etc.)).

• You want to make an appointment in the store ?
• Go to the Boutique website.SFR.Fr.
• Choose the SFR shop closest to you.
• Click on the box Make an appointment.
• Enter your personal information.
• Enter the reason for your appointment.
• Select the schedule of your choice from the proposals.
• Wait until you receive your appointment confirmation.

The pro telephone appointment

By subscribing to a PRO SFR package, you can also enjoy a telephone interview which allows you to discover your offer, your devices and to ask all the questions you want in order to optimize your use.

This interview is free And lasts about 30 minutes. To make an appointment, simply call 1023.

SFR PRO package: What to do in case of breakdown ?

SFR makes you enjoy a Pro assistance, who proposes :

• Mobile replacement 24 hours.
• The 24 -hour mobile loan.

Your SFR smartphone is broken down ?

If he is still under warranty, SFR certifies the Replacement of your professional mobile.

The operator will send you a identical mobile within a maximum of 24 hours, so that you can ensure the continuity of your services.

In the event of a breakdown, but also of breakage, theft or loss of your professional mobile, the operator also offers you lend a new mobile, for a month.

You will have time to buy a new smartphone, while continuing to exercise your activity. The loan phone will be delivered, within 24 hours, to your choice.

The smartphone loan service in the event of breakdown, breakage, loss or flight is only valid 2 times per year.

Renewal of your mobile

Thanks to Mobile pro pack From SFR, you can renew your professional phone, at an advantageous price, every 12 or 18 months:

• Every 12 months If you have a SFR 120GB or unlimited mobile plan.
• Every 18 months If you have a SFR Pro 5GB or 80GB mobile plan.

You must have an offer Package + Mobile To benefit from this smartphone advantage.

What are the pro options offered by SFR ?

The SFR TV service

The SFR TV service is available with all the operator’s pro offers, via theSFR TV application.

Just download the application to your iPhone or to your Android smartphone to access the different channels offered.

You also have access to replay service, To see in quirky or review shows, films or series, as well as on -demand video service (VOD).

You prefer to watch your favorite programs on a larger screen ? The SFR TV service is also available in mode TV on PC, by going directly to the TV website.SFR.Fr.

The multisurf option

L’Multisurf option Allows you to share the data envelope of your mobile package with three other 3G/4G compatible devices (a tablet, a smartphone, a computer, etc.)).

To take advantage of it, you can ask up to 3 SIM cards additional. Just insert them in the device of your choice to be able to connect to the Internet.

By subscribing to an SFR Pro + Mobile package, you benefit from the option Multisurf 1GB, This allows you to surf the internet up to 1GB, without the need for connection sharing.

The Multisurf option is available from the PRO SFR 10GB package (for already customers) or 80GB if you are not yet part of SFR subscribers.

SFR Cloud: 100GB online storage

SFR includes an online storage space of 100GB With these pro offers.

This Cloud SFR Allows you to store, share and centralize all your files (photos, videos, music, etc.) in the same place.

A 100GB storage space gives you the opportunity to keep up to:

• 40,000 photos,
• 20,000 music,
• Hundreds of HD videos.

SFR Cloud storage is included from the Pro SFR 10GB mobile package (package available for already customers) or 80GB if you are not yet part of SFR subscribers.

What are the most sfr ? 4G+ pro unlimited package

When you subscribe to unlimited package 4G+ PRO of SFR at 180 €/month, you benefit from free More sfr, who include:

• The RMC Sport channel : you have access to the 4 thematic channels dedicated to sport. You can find the biggest football competitions such as UEFA Champions League or Europa League, but also many competitions all sports (foot, rugby, basketball, athletics, horse riding, boxing and combat sports, extreme sports) , as well as sports news.
• Le Bouquet SFR Ciné Séries : you are a fan of series ? You can access, unlimited to your favorite films and series, with Altice Studio, SFR Play Vod unlimited, youth programs or even thematic channels (Paramount Channel, TCM Cinema, Sundance TV, Action, etc.)). You can enjoy it wherever you are, on all your devices, and even in connection mode.
• The Napster music platform : you have unlimited access to 40 million titles, without advertising. You can also create your own personalized playlists.
• The Cafeyn application : This is a streaming platform that allows you to access a catalog of press titles, unlimited and on all your screens.

You wish to take out a RMC Sport subscription ?

SFR Pro paid options

You wish to subscribe paid options To personalize your mobile pro offer ?

The SFR Security + Password option

The SFR Security option, offered at 1 €/month for 3 months then at 8 €/month without obligation, allows you to improve the Safety of your smartphone Thanks to 2 applications:

1. The SFR Application Pro Safety : it provides up to 10 of your equipment (mobiles, tablets and computers) against viruses, phishing, malicious applications or theft of your bank details.
2. The SFR PASSWORD PRO application : this is a password manager, which allows you to create reinforced passwords, but also to save your passwords and your connection identifiers.

The Priority Professor Pro Debit option

The Private Professional Professor Profus option, proposed to 6 €/month without obligation, Allows professionals to benefit from a better mobile network and priority access to the Internet in the event of a crowd on the SFR network in mainland France.

You can keep fluidity during your calls and enjoy an internet speed Up to 2 times faster, Regardless of the conditions in which you are.

How to subscribe to a PRO SFR package ?

You can subscribe a Pro SFR Package directly from the operator’s website. Just follow these few steps:

1. Visit the SFR website.FR/PRO.
2. Click on Mobile packages.
3. Select the SFR PRO package of your choice by clicking on the box Choose this package.
4. Choose between I am already SFR customer or red Or I am new customer.
5. Select the additional options you want to take advantage of by activating them.
6. Click on Basket.
7. Click on Continue Then let yourself be guided until confirmation of your subscription.

You can also subscribe to a SFR store, with the help of an advisor, or by contacting the commercial service at 1001.

SFR Pro package: what is the termination procedure ?

I wish to terminate without changing my operator

To put an end to your subscription, simply contact SFR customer service by calling the 1023. The latter will communicate to you the address you need to send a SFR termination letter, by registered mail with acknowledgment of receipt.

Your SFR termination will be effective in a Maximum time of 10 days, from the receipt of your termination letter by customer service.

I wish to terminate to change operator

You were spotted to change mobile operator ? You wish Keep your mobile number so as not to lose your customers ?

Just call the 3179 From the mobile line of which you want to keep the number to obtain your Rio code. This number redirects you to a dedicated voice server, which can be reached 24 hours a day and 7 days a week.

Once in possession of your Rio code, simply transfer it to your new operator, who will take care of all the termination procedures with your current operator (SFR).

The Rio code corresponds to Operator identity statement, This is a unique and unique mobile identifier to your phone line, made up of 12 characters. It is essential so that suppliers can change operator with number portability.

What are the termination fees that apply ?

If you resilient then that your commitment period is completed, or if you have subscribed to a pro SFR mobile package without commitment, No fees applies. On the other hand, be careful, if you resound a Pro SFR Package While your commitment period is not over, you will have to pay termination fees.

These rise to:

• There sum of the remaining monthly payments In the event of early termination of an SFR PRO package with 12 months commitment.
• 25% of the remaining monthly payments In the event of early termination, during the second year, a PRO SFR package with 24 -month commitment.
• There sum of the remaining monthly payments 1st year + 25% of the second year, In the event of early termination, during the 1st year, an SFR Pro mobile package with 24 -month commitment.

Find the professional mobile plan made for you !

Updated on 07/07/2023

Emmanuelle is in charge of the creation of news and guides for Echosdunet. It deals with many telecoms and pages dedicated to operators.

Everything about the SFR Pro Mobile Pack

With the Pro Mobile pack, benefit from personalized support and dedicated services, suitable for your professional activity.

Who can benefit ?

All SFR customers:

What are the advantages ?

The SFR Pro Mobile Pack includes the following services:

• 24h mobile mobile replacement
• 24 -hour pro mobile loan
• Renewal of mobile pro
• Mobile pro starter

The SFR Pro advisers in store immediately take care of the installations, activations and transfers necessary for the proper functioning of the services and options to which you have subscribed. This service includes:

• Bone activation,
• transfer of your contacts,
• Installing the mailbox,
• The installation of SFR & me and SFR TV applications,
• data transfer (contacts, photos, SMS/MMS),
• Installation of another application to choose from.

Pro customer service

Pro advisers, specially trained to answer your commercial and technical questions, are available Monday to Saturday, from 8 a.m. to 8 p.m., at 1023 or 09 70 83 1023 (price of a local call from a fixed position, or from a mobile , price under the conditions of the SFR mobile telephone subscription). It is also possible to contact them on the SFR & me application, help section.

The pro advisor

In the event of a technical or commercial incident declared to professional customer service, an expert advisor and unique keeps you informed of monitoring your request until its resolution.

PRO reception in store

All SFR stores are empowered to process your pro requests. You can therefore make an appointment with an advisor dedicated to professionals in the SFR store of your choice.

It is also possible to plan an appointment from the SFR sity dedicated to professionals. For that :

1. Select your SFR store.
2. Take your contact details.
3. Find out the reason for the appointment.
4. Choose a time slot.
5. You then receive an email/confirmation SMS with all the information to prepare your appointment.

To note

To note

You can’t attend your appointment ? You can cancel your appointment from the confirmation email which was sent to you after the appointment.

You have not made an appointment ? As a professional customer, you will benefit from rapid and priority support by SFR advisers in store or 1023.

The pro telephone meeting 30 min

To accompany you as soon as you activate your line, we offer a 30-minute telephone appointment with one of our professional advisers, specially trained to introduce you and teach you to use your professional services (familiarization with the universe SFR, Terminal handling, presentation of the SFR Pro offer and its profits, replacement of 24h mobile pro, 24 -hour mobile loan, pro mobile renewal, the advantages of box + mobile customers, . )).

To benefit from it, Just contact SFR customer service at 1023 or 09 70 83 1023.

You will then receive an email or a confirmation SMS with all the information to prepare your appointment.

You can’t attend your appointment ? You can modify or cancel it up to 1 hour before the appointment by contacting SFR customer service at 1023 or 09 70 83 1023.