ESIM SFR: how to order and activate your card

Find below the iPhone iOS 12.2 Compatible:

ESIM card

ESIM (Embedded SIM) is in the form of an electronic component integrated into the mobile terminal.

It allows you to configure in the equipment the data of a physical sim card and a telecom operator.

Thanks to ESIM, it is no longer necessary to insert a smart card in your phone to be able to use your SFR Business line.

The usually supplied SIM card is digitally stored in your mobile.

Who can benefit ?

All new and already SFR Business Mobile customers can now order their new mobile lines with this new SIM format*.

*Subject to having a device compatible with ESIM and using during the order a nature or a profile compatible with the ESIM SFR Business format.

What are the advantages of ESIM ?

ESIM allows:
– To have new ESIMS downloadable from your customer area at the end of the processing of your order.
– To simplify the deployments of mobile fleets thanks to the display of the mobile line number and its user on each ESIM.
– To use several mobile lines with a single smartphone: you can contact your professional or personal number by simply tilting from one line to another from the same device.

Without having:
– Manage stocks and SIM card shipments to your employees.
– Make delicate manipulations to insert a SIM card in the equipment.

In the event of loss or theft of your plastic SIM card, ESIM has the advantage of being available in a few minutes in your SFR Business Customer area. After its configuration with a compatible phone and the activation of the line on your new ESIM, you will quickly be able to call your professional contacts without penalizing your activity.

How to replace my plastic sim cards with esim ?

If you want to replace free Sim Plasts cards for the mobile lines of your fleet (with compatible terminals), you can order them directly from your customer area within the ‘COLDER OF ESIM’ available from the ‘your mobile fleet’ ›› › ‘Manage your SIM/ESIM’ cards’ ›’order esim’.

How to recover my esims after processing my orders ?

From the end of the processing of an addition command with ESIM, the esims awaiting synchronization are downloadable from the page ‘Summary of your esim’ available from the ‘your mobile fleet’ ›› managing your cards Sim/esim ‘›’ Access the summary of your esim ‘of your SFR Business Customer Space.

From the ESIM retail page, you can flash the QR code or download ESIM in PDF format to send it to your employee

How to configure an ESIM on a terminal ?

1. To configure your ESIM, first connect your mobile to a WiFi network.

2. Display the ESM QR code on another equipment (computer, other mobile or tablet) or print it.

3. Scan the QR code of your ESIM with the ‘Camera’ application of your compatible terminal.

4. Follow the instructions to install the cell package on your device. The QR activation code of your ESIM is for single use. Once scanned, it can no longer be used on another ESIM compatible mobile. In no case delete your new ESIM profile (or cell package) from your phone settings, it is mandatory for the proper functioning of your mobile line.

For further

In the event of a problem with 4G calls on your smartphone, you can get help from your customer service to usual numbers.

ESIM SFR: how to order and activate your card ?

ESIM SFR allows you to replace its traditional SIM card with a virtual SIM card. All new and old SFR customers can benefit from an ESIM SFR card provided you have a compatible smartphone. Want to know more ? We reveal to you in this guide the advantages of the E-SIM SFR, its cost and how to subscribe to it

• The essential
• ESIM SFR is accessible to all new customers of the operator but also to former subscribers who can request the renewal of their SFR SIM card for an ESIM.
• To enjoy an SFR ESIM card, it is imperative to have a compatible smartphone With this SIM card format. The list of compatible smartphones is indicated in this guide.
• The cost of an E-SIM SFR is the same as for a classic SIM card. She is billed 1 € to the more purchase 10 € activation fees.
• The activation of ESIM SFR is done simply in scan the QR code received upon confirmation of the order. Be careful however, this QR code is at Disposable and can only work for a single smartphone.

esim sfr: what is it ?

ESIM is the most recent SIM card format is the term means “Embedded Sim” be Integrated SIM card in French. Unlike a traditional SIM card, theESIM SFR does not require integrating a physical sim card. To use a card SFR ESIM, Just scan a QR code given to you when ordering it.

Be careful however, to be able to use a E-SIM SFR, It is also imperative to have a recent smartphone compatible with this type of SIM card. In addition to the end of delicate manipulations to insert or change a SIM card in a smartphone, ESIM allows you to easily add all the data from its SFR Mobile package to your phone via the QR code.

During a trip abroad, adding a local ESIM can easily have a package of the country in order to avoid roaming costs. Since November 2020, all operator customers at the Red Carré can request an ESIM SFR when subscribing. Former customers can also benefit from an ESIM SFR card by requesting a SIM card renewal.

Watch out for the SFR ESIM SFR scam since November 2022, several crooks have recourse to Sim Swapping By sending a fraudulent SMS indicating you “That an ESIM was ordered on your line”. This scam allows you to transfer your number to another SIM card in their possession. Do not answer and do not click on any link in the SMS.

How to subscribe to ESIM SFR ?

To benefit from ESIM SFR, the procedures depend on your status: already SFR customer or new customer.

For new customers

For those who are not yet SFR customers, it is possible to request ESIM SFR when subscribing online on the operator’s website. During the subscription of a mobile package, it is in the summary stage of the basket that must be clicked on “Choose ESIM” To replace the SFR Triple Cutout SIM card. Upon validation of the command, the ESIM profile and the SFR package are ready to be used.

In the order confirmation email, a Download link Allows you to obtain the QR code for Activate ESIM SFR. This QR code is for single use and cannot be used only on one device.

You wish to take out a package with an ESIM SFR ?

You wish to take out a package with an ESIM SFR ? 09 87 67 96 18

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For SFR subscribers

For those who are already operator customers, it is also possible to go to ESIM SFR by asking for the renewal of its SIM card And by choosing the virtual SIM card. To do this, it is possible to proceed in three different ways:

1. From the SFR customer area, just go to the “Offer & Mobile” section, “Mobile” and choose “Sim card”.
2. From the SFR & me Customer Service Application, ESIM’s request is made in the “Offer”, “Mobile” section and finally “SIM/ESIM card”
3. The request can also be made in store with an SFR advisor.

The passage of a SIM card to an E-SIM SFR implies the loss of data saved On the SIM card. It is thus preferable to save your information on the phone before making the change. For those who are not sure to have a compatible phone, subscription to the store allows you to Check the compatibility of your device to the seller.

E SIM SFR card: what are the compatible smartphones ?

It is important to check that your smartphone is compatible with an ESIM SFR chip before subscribing. Most recent smartphones will be compatible with a card E SIM SFR But this will not be the case for older phones.

Here is the list of phones compatible with ESIM SFR published on the operator’s website dated May 31, 2023 ::

• Apple: iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 13, 13 Mini, 13 Pro, 13 Pro Max, iPhone 12, 12 Pro, 12 Pro Max and 12 Mini, iPhone 11, 11 PRO 11 pro max, iPhone xs and xs max, iPhone XR and iPhone SE (2020).
• Samsung: Galaxy S20, S20 5G, S20+, S20+5G, S20 Ultra, S21, S21 5G and S21 Ultra 5g, S22, S22+, S22 Ultra, Galaxy Note 20, note 20 5g and note 20 Ultra, Galaxy Z, Z Flip ( 5G), Z Fold 2 5G, Z Flip 3 5G as well as the Galaxy Fold, Fold 2 and Fold 3 5G.
• Google: Pixel 3, 3XL, 4A, 4A 5G, 4XL, 5, 6A, 6 Pro, 7 and 7 pro
• Huawei: P40, P40 Pro and Mate 40 Pro and P50 Pro
• Motorola Razr
• Oppo Find N2 Flip, Find X3 Pro 5G, Find X5, Find X5 Pro and Reno 6 Pro 5G
• Fairphone 4 5G
• Honor Magic 4 Pro
• Sony Xperia 1 IV, 5 IV and 10 IV
• Xiaomi 12 t pro, 13 and 13 pro

Of the Connected watches Like some Apple Watch and Samsung Galaxy Watch are also compatible SFR ESIM. However, you must have at least a mobile SFR offer with unlimited calls and SMS, as well as 1GB of mobile internet. Customers who have subscribed to the Cheap Mobile SFR package with 2 hours and 100MB, are therefore not eligible for ESIM SFR for their connected watch.

How much is ESIM ?

The good news is that the cost of an ESIM SFR is the same as a classic SIM card. Indeed, ESIM is billed 1 € and activation costs are 10 € For a new subscription.

For those who obtain their ESIM SFR during a renewal, only the costs of commissioning of € 10 are to be paid. These costs are offered in the event of theft or in the event of after -sales service Performed in SFR store. Note that those who already have an ESIM SFR and wish to use it on another device, it is imperative to order a new ESIM by contacting SFR customer service directly.

PIN and PUK codes are not the same for a new ESIM SFR as for your old SIM card. The PIN and PUK codes of your ESIM are informed about the confirmation email of your order, remember to keep them carefully to find them easily in case of need.

You want to go to ESIM SFR ?

You want to go to ESIM SFR ? 09 87 67 96 18

You want to go to ESIM SFR ? Find out how to go to ESIM SFR available at the price of 1 € See offers

How to activate ESIM SFR ?

To activate ESIM SFR, it is first of all necessary to be Connected to Wi-Fi or use the data from a previous SIM card. The approach to activate an ESIM SFR card is very simple since it comes down to scan the QR code Received on the confirmation email of his order. For those who have subscribed to a new SFR package with ESIM, it can be immediately activated (for a SIM card renewal, it is necessary wait for an hour Before activating ESIM SFR).

Activate ESM with an iPhone

For Activate ESIM SFR from an iPhone, You have to start by going to the “settings”, “cellular data” and click on “add a cell package”. Then just scan the QR code and confirm by clicking on “Add a cell package”. The E-SIM SFR activates within one hour and an SMS is sent to confirm the success of the operation. Once the SMS confirmation of the activation of ESIM has been received, it only remains to restart the smartphone to start taking advantage of its SFR package.

Activate ESM with a Samsung phone

For Activate ESIM SFR from a Samsung smartphone, You have to go to “Settings”, “Connections”, “SIM card manager” then click on “Adding a mobile package”. Then scan the QR code by clicking on “Addition via a QR code”, validate the operation by clicking on “Save the ESIM profile” and agree to activate the mobile package. As for ESIM activation on iPhone, an activation SMS is sent within one hour and all you have to do is restart the device to use its package via the ESIM SFR card.

Never delete your ESIM profile ! As we have already mentioned in this guide, the QR code to activate ESIM SFR is a single -use code. If you delete the ESIM profile which allows you to use your mobile line, it will then be impossible to load it again on this phone or even on another device. The only solution will then be to order a new SFR ESIM card.

SFR ESIM: What to do in the event of a problem ?

If after making the activation of the ESIM profile, calls or internet connection are impossible, it is recommended to Contact SFR customer service or go to an operator store to identify the problem.

If the QR code scan does not work, it is possible to sear ESIM SFR activation information mentioned below the QR code: either SM-DP addresses and activation code. If activation with the data of the QR code is always impossible, it is very likely that the phone is not compatible (compatible phones are listed in the above paragraph).

Frequent questions about ESIM SFR

How to benefit from an ESIM with SFR ?

To benefit from an ESIM SFR, make sure that the model of your smartphone is compatible with this technology. Then make your request for ESIM from SFR. Once the confirmation email has been received, activate your profile thanks to the QR activation code from your mobile settings.

How to order an ESIM at SFR ?

Make a request to your operator, directly from your SFR customer area or by contacting customer service to 1023. You will then receive a QR code allowing you to save your esim. Costs can be billed to go from a classic SIM card to an ESIM.

Which operator offers an esim ?

SFR, Orange, Free, Bouygues or Red by SFR all offer an ESIM. You can order an ESIM after your operator from your customer area or by contacting customer service. After your order, activate your ESIM so that it is operational.

Updated on 07/07/2023

Julien joined Selectra in May 2019 after winning his master’s degree in journalism. He takes care of telecom news and the editorial staff of Guides Bouygues and SFR.

ESIM SFR: how to benefit from it and activate it ?

SFR offers its customers and future customers to subscribe a mobile package with a new generation of SIM card: the ESIM SFR. Virtual and dematerialized, ESIM replaces the traditional physical sim card and can only be used with a compatible smartphone. How much does it cost and how can we benefit from it ? Follow our guide to learn everything about the ESIM card of SFR.

Order a package with an ESIM SFR card at:

Order a package with an ESIM SFR card

• The essential
• There ESIM SFR is accessible to all new and current SFR mobile customers arranging of a compatible device.
• Esim is compatible with a number of Smartphones and connected watches including Apple Watch and Galaxy Watch series.
• The activation of an ESIM is simple: just scan the QR Code sent by SFR after finalization of the order.
• An ESIM SFR costs the same price that a classic SIM card, be € 1 plus € 10 activation fees.

What is ESIM SFR ?

ESIM is the latest generation of SIM card and thus replaces the traditional physical card. The term esim means “Embedded sim” in English for “Integrated SIM”. Indeed, ESIM is a technology directly Installed on a compatible device, like a smartphone or a connected watch. It is then No more necessary to insert a SIM card manually in the device as is the case with a conventional SIM card. ESIM works with a QR code that it is enough to scan to activate it. With this device, it becomes easier to transfer your mobile data When changing or renewing your SIM.

However, all devices are not not equipped of this new generation of SIM card. This is why, before choosing this format, it is important to Check that you have a compatible smartphone with such technology. Lower meet in our article to discover compatible devices.

Who can benefit from an ESIM SFR ? Are eligible for the SFR ESIM All new customers subscribing a SFR package. THE subscribers Already having an SFR mobile package and who wish to renew their SIM card can also request it. We detail you in the rest of this article the steps to be taken to Subscribe an ESIM SFR.

What is the difference between a SIM and Esim card ?

As we said above, the main difference between a classic SIM card and an ESIM is the fact that the latter is completely virtual and dematerialized. Already with the development of nano and micro sim, This one tended to become more and smaller to adapt to new models of thinner smartphones. Now, she physically disappears for the benefit of a simple QR code to scan to activate it. Now no need to handle the equipment of your smartphone to carry out the careful insertion of your card.

The operation by QR code has some benefits ::

• The activation of an ESIM is faster and practical. Exit delivery times and potential delays since you receive the QR code directly by email. In addition, an ESIM is effective under 1 hour, Against about 3 days for a classic SIM card.
• No need to proceed to Sim card cutting in your smartphone format.
• ESIM presents less risk of loss Unlike a physical SIM card. If you delete the email, you can request The reference of the QR code with SFR customer service.

What are the devices compatible with ESIM SFR ?

The SFR ESIM is accessible with certain models of iPhone and Android smartphones as well as with a few Apple Watch and Galaxy Watch connected watches. We detail the list of these different models.

What phone is compatible with an ESIM SFR ?

Before ordering an ESIM SFR, you must make sure that your Smartphone is compatible. If you plan to change mobile phone soon, this list will help you choose a model suitable for ESIM.

Find below the iPhone iOS 12.2 Compatible:

• iPhone SE (2020 and 3rd generation 2022)
• iPhone XR
• iPhone xs and xs max
• iPhone 11, 11 pro and 11 pro max
• iPhone 12, 12 pro, 12 pro max and 12 mini
• iPhone 13, 13 mini, 13 pro, 13 pro max
• iPhone 14, 14 Plus, 14 pro, 14 pro max

The list below presents all Android smartphones Compatible:

• Fairphone 4 5G
• Google Pixel 3, 3XL, 4a, 4a 5g, 4xl, 5, 6a, 6 pro, 7, 7 pro
• Honor Magic 4 Pro
• Huawei Mate40 Pro
• Huawei P40, P40 Pro, P50 Pro
• Motorola Razr
• Samsung Galaxy Fold and Fold 2, Fold 3 5G
• Samsung Galaxy Note 20, note 20 5g and note 20 Ultra
• Samsung Galaxy S20, S20 5G, S20+, S20+ 5G, S20 Ultra, S21, S21 5G, S21+ 5G, S21 Ultra 5g, S22, S22+, S22 Ultra
• Samsung Galaxy Z, Z Flip (5G) and Z Fold 2 5G, Z Fold 4, Z Flip 3 5G, Z Flip 4 5G
• Sony Xperia 1 IV, 5 IV, 10 IV
• Oppo Find X3 Pro 5G, Find X5, Find X5 Pro, Reno 6 PRO 5G
• Xiaomi 12 t pro

Good SFR plan ! Up to € 240 discount on your next smartphone with the SFR 210GB 5G package with mobile and the SFR 240GB 5G package with mobile.

Discover the smartphones compatible with an ESIM SFR !

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Discover the smartphones compatible with an ESIM SFR !

SFR ESIM and connected watches

The use of an ESIM is not only reserved for mobile phones, but can also operate with a connected watch. To do this, you must subscribe The SFR connected connected watch option To take advantage of this service and have a SFR package including more than 1GB of the Internet. Then you can choose a connected watch from the models Compatible and marketed By SFR:

• Apple Watch: Series 3 A1889/A1891, Series 4 A2007/A2008, Serie 5, Serie 6 or SE, Serie 7, Serie 8, Ultra, connected to an iPhone 6 or subsequent models presented above.
• Samsung Galaxy Watch 4G, Watch Active 2 4G, Watch 3 4G, Watch 5 4G and Watch 5 PRO 4G, connected to a Samsung Android 5 Smartphone 5.0 or more recent version.

How to get an ESIM SFR ?

You can Get an ESIM SFR if you want Subscribe a package with this operator or renew your SIM as a mobile client. Depending on your profile, ESIM’s command can be done on the SFR website, either from your Client area, The SFR & Moi application or in shop.

SFR ESIM for new customers

If you are new SFR mobile customer, The choice of SIM card format can be made:

1. Online on the SFR website.Fr : at the end of the subscription of your package, you will be offered to “Choose ESIM”. By clicking on this button, you will add ESIM to your basket. Once the order is finalized, your ESIM and your package are automatically activated. You will then receive a confirmation email with The QR code download link To keep preciously to activate your ESIM SFR.
2. In store : you can also take out your package in SFR store and ask the sales agent in charge of your order Select the ESIM format Instead of the physical sim card.

SFR ESIM for SFR customers

Inasmuch as SFR customer, You can ask renewal of your SIM card If you want to go to the dematerialized ESM. To order it, you have the choice between the following 3 procedures:

1. FromThe SFR & Moi application : Go to the section “Offer”, click on “Mobile” Then “SIM/ESIM card” And select the ESIM format. Then follow the steps to finalize your order.
2. From your SFR customer area : Go to the section “Offer & Mobile”, click on “Mobile”, “SIM card” Then “Order a new SIM/ESIM card”. You just need to select the “virtual sim card” and follow the sequence of the steps.
3. In SFR store : you can also call on an SFR advisor in the store to order an esim.

You have not yet subscribed to SFR or you want to change your package ? Take advantage of a Discount from 5 to 15 €/month On your SFR package in the 1st year !

How much is the SFR ESIM card ?

On the price side, nothing differentiates a physical sim card from an ESIM since both cost € 1 for purchase to which are added € 10 commissioning fees. In the case of a SIM card renewal to an ESIM or vice versa, only the costs of commissioning are invoiced.

Phone change if you already have an ESIM and change mobile phone, you can use the Even QR code that your old esim. THE Transfer of your ESIM to your new mobile is then Free.

How to activate ESIM SFR ?

The activation of ESIM SFR is very simple: just scan the QR code received in the confirmation email for your order to Download your ESIM profile. It is advisable to open the email from another device or print the QR code in order to be able to scan it with your own mobile. The scan also requires a Good internet connection In WiFi or 4G/5G network.

We detail below the steps to follow to activate your ESIM Depending on the model of your mobile phone.

Activation of the ESIM card with an iPhone

Here is the procedure to properly download your new ESIM SFR if you have a iphone ::

1. In the menu “Settings”, click on “Cellular data”.
2. Click on “Add a cell package” Then scan the QR code email.
3. A page will automatically appear, then click on “Add a cell package” To confirm the download.

In the case of a SIM card transfer to an esim, must wait 1 hour so that it is active Once your ESIM profile has been downloaded. If you are a new customer, ESIM is active from the download completed.

Pin and Puk codes The new esim will not wear Not the same Pin and Puk codes than those of your old SIM card. These two codes will be sent to you in the order confirmation email with the QR code download link. Keep them preciously to avoid blocking your phone.

Activation of the ESIM card with a Samsung

Here are the steps to activate your ESIM SFR from a Samsung smartphone ::

1. In the menu “Settings”, click on “Connections”.
2. Click on “SIM card manager” then on “Adding a mobile plan”.
3. Wait for a few seconds then press “Addition via a QR code”.
4. Scan the QR code And “Save the ESIM profile”.
5. Validate One last time the new mobile plan by clicking on “OK”.

Make sure not not delete your ESIM profile, In which case, you will have to make a request SIM card renewal in ESIM to SFR.

Can we transfer an esim to another phone ?

You can TRAFERED YOUR CURRENT ESIM to a new phone compatible in Using the same QR code that on your old mobile. To do this, think of First delete your esim On the old mobile Before scanning the QR code with the new. You can then follow the steps enacted previously to finalize the installation of ESIM.

If you have lost your QR code, know that it is Keep 1 year in your SFR customer area. Once this deadline has been overwhelmed and if you have not kept the QR code elsewhere, you will have to Contact SFR To apply for renewal.

If you Give or sell your smartphone to another person, here are some steps to respect to climb your account And keep your profile On the new phone:

1. Make sure your line works well On the new phone.
2. You have to Validate a code on your old phone then Load the ESIM profile on the new.
3. It is only from now on that you can Delete your ESIM profile on your old phone and give this one to the person you want.

What to do in the event of a problem with an ESIM card ?

If you meet a Problem to scan the QR code, There is an alternative to be able to activate your ESIM profile still: you can Enter QR code data (SM-DP address and activation code) yourself from your phone menu.

If the difficulties persist or if your telephone line does not work properly, do not hesitate to Solicit the help of an SFR advisor By phone or in SFR store.

You want to go to a package with an ESIM SFR ?