Warranty Policy | WD Support, WD Western Digital Boutique – All products from the Western Digital brand

Western Digital products list

Additional warranty limitations

International guarantee policy and limitations

Western Digital (“WD”) appreciates your confidence and always tries to provide you with the best possible service.

No limited warranty is provided by WD unless your WD (“product”) product has been purchased from an authorized distributor or a licensed reseller. Distributors can sell products to resellers who then sell products to end users. See below for warranty information or for services. No guarantee service is provided unless the product has returned to an approved return center in the region (the warranty regions are identified as: Canada, United States, Latin America, Europe, Middle East , Africa, Asia-Pacific, India and Thailand) where the product was dispatched first by WD, which can have specific regional implications for the warranty.

If your product has been purchased as a component integrated into a system by a system manufacturer, no limited warranty is provided by WD. Please contact the place of purchase or system manufacturer directly for the warranty service.

For customers who have bought products in Australia and New Zealand, please follow this link for your warranty coverage: http: // support.wdc.com/warranty/warrantypolicy2.ASPX?Lang = fr. For all other customers, the warranty coverage is described below.

Equipment return authorization (RMA)

No product can be returned directly to WD without having previously contacted WD to obtain an authorization number of equipment (“RMA”). If it is determined that the product can be defective, you are communicated to you a RMA number and the instructions to return the product. A return without authorization, that is to say without RMA number, is returned to you at your expense. Authorized returns must be made in approved, prepaid and insured shipping packaging, to the address provided on RMA documents. Your original cardboard and packaging must be kept for storage or shipping of your product. If, in the inspection of your returned product, WD suspected fraud or considers that it is a counterfeit, WD can, at its sole discretion, confiscate said product or take all necessary measures. To request an RMA, please click here.

Guarantee limitations

The limited WD warranty stipulates that, subject to the following limitations, each product is devoid of any lack of material and any manufacturing defect and that it complies with WD specifications for the particular product.

Appeal limitation

Your exclusive recourse for any defective product is limited to repair or replacement of the defective product.

WD can choose the appeal or combination of recourse to assume at its sole discretion. WD must have a reasonable delay after determining the existence of a defective product to repair or replace a defective product. The WD replacement product as part of its limited warranty is made from new parts and used parts to operate. The WD warranty applies to repaired or replaced products during the balance of the applicable period of the original guarantee or ninety days from the date of shipment of a repaired or replaced product, taking The longest interval.

Limitation of damages

WD’s responsibility of responsibility for a defective product should in no case do the purchase price of the defective product. This limitation applies even if WD cannot reappear or replace a defective product or do not repair or replace a defective product and your exclusive recourse does not comply with its essential object.

Lack of indirect or other damages

Notwithstanding any other provision in the present context or moreover, WD is not responsible for the products within the framework of any theory of contract, negligence, strict responsibility or other legales or equitable clauses (I) For any amount beyond the purchase price of the defective product or (ii) for any general, indirect, punitive, incident or special order damages. This includes the loss of data recorded, the interruption of use, the cost of the recovery of lost data, the lack of winning and the cost of the installation or the dedication of any product, the installation of replacement products , And the inspection, tests or reconception caused by any default or by repairing or replacing the products leaving for a default of any product. This section does not limit responsibility for a person’s body injury.

In the United States, some states do not allow exclusion or limitation of indirect or incident damage, so that the above limitations may not concern you. The present guaranteed confresses you with specific legal rights and you can also have other rights which may vary from one State to another.

Your product use

WD assumes no responsibility for any returned product if WD determines that:

  • The product was stolen from WD.
  • The supposed defect:
    • is not present,
    • cannot be reasonably corrected due to deterioration which occurred when the product is in possession of someone other than WD, or
    • is attributable to an abuse of use, an inadequate installation, an alteration (including the removal or obliteration of labels and the opening or removal of external covers (unless this has been authorized by Western Digital or An approved maintenance center)), an accident or poor manipulation when the disc is in possession of someone other than WD.

    Additional warranty limitations

    The Western Digital warranty does not cover products that have been incorrectly received, altered or physically damaged. Products will be inspected upon receipt. Here are some examples of products that Western Digital will not accept as a warranty

      Packaging

      • Unparalleled
      • Non -approved shipping container
      • Counterfeit label (s)
      • Cavaliers sons added by the customer
      • PCBA/incorrect HDA pair
      • The labels have been replaced:
        1. Real digital western label on a disc that is not digital western
        2. Real digital western label on a Digital Western disc of different capacity
      • The labels reveal illicit manipulation
      • On the label, it lacks a standard printing like UL or the ability
      • Absence of barcode or upper cover label
      • No adhesive seal € “(unauthorized data recovery sticker)
      • The serial number on the upper cover does not correspond to the barcode at the end
      • Digital western labels or snifling filter holes are obscured by stickers affixed by the customer
      • Brooches brooches on the connector
      • Damage, crack, lack or connector break (s)
      • Cross -fired components on the circuit card
      • Indentation on the basic molding
      • The adhesive tape to seal is torn or perforated
      • Indentation on the upper cover
      • Scratch
      • Loose, damaged or missing screws
      • Lifted or perforated enslavement clock (SCSI)
      • Missing enslavement clock (SCSI)
      • PCBA (circuit card) missing
      • Dark snifter filter holes
      • Perforation at the level of the access orifice of the enslavement writing device
      • Perforation of the joint of the inspection pivot
      • Scratch exposing a trace of copper
      • Threads torn off from mounting holes

      If an alphabetical character appears after the product date code (for example, 05 APR 99 x), the product has been rectified and may not be submitted under WT warranty which only applies to products sold new.

      Guarantee policy

      The distribution kits assembled by Western Digital under its brand, as well as the internal discs marketed as “component disks” (internal hard drives sold by WD but not part of a distribution kit assembled by Western Digital under its brand ), have a limited warranty. Please see the following tables for information on basic products guarantees. Depending on the type of commercial transaction, the product warranty does not necessarily correspond to the general information below.

      • United States, Canada and Latin America
      • Europe, Middle East and Africa
      • Asia-Pacific and India

      Americas

      Disposant Dis product designation1 Distribution kit

      Product Product designation Dis component 1 Distribution kit
      Corporate discs:
      WD Raptor, WD RE, WD RE2, WD RE2-GP, WD RE3, WD RE4, WD RE4-GP, WD Velociraptor, WD Re SAS, WD SE GD, SD, SB, YD, YR, YS, ADF, ADFS, BLFS, BLHX, BHTZ, CHTZ, GLFS, HLFS, HLHX, HHTZ, DHTZ, ABPS, ABYS, ABYX, AYPS, AYYS, FBYZ, FBYX, FYPS, FYPX, FYYS, FYYZ, FYYG, F9YZ, FSYZ 5 years 5 years
      WD Velociraptor Wdbacn Incommensurate 5 years
      WD Xe Sas Hard Drive BKFG, BKHG, BKFF, HKHG 5 years Incommensurate
      Small office storage server:
      WD Sentinel DS6100, DS5100 Wdbwvl, wdbyve Incommensurate 1 year
      WD Sentinel RX4100 Wdblvh Incommensurate 3 years
      WD Sentinel DX4000 Wdblgt Incommensurate 3 years
      WD Sentinel Drive Kit Wdbybl, wdbbdn, wdbnsh Incommensurate 3 years
      NAS:
      My Cloud Ex4100, My Cloud Ex2100, My Cloud DL4100, My Cloud DL2100, My Cloud Ex2 Ultra, My Cloud PR4100, My Cloud PR2100 Wdbwze, wdbwaz, wdbnez, wdbbaz, wdbnfa, wdbbcl Incommensurate 3 years (populated)
      My Cloud Ex4100, My Cloud Ex2100, My Cloud DL4100, My Cloud DL2100, My Cloud Ex2 Ultra, My Cloud PR4100, My Cloud PR2100 Wdbwze, wdbwaz, wdbnez, wdbbaz, wdbvbz, wdbnfa, wdbbcl Incommensurate 2 years (Diskless)
      My Cloud, My Cloud Mirror, My Cloud Mirror (Gen 2), My Cloud Ex2, My Cloud Ex4, My Cloud Home, My Cloud Home Duo Wdbctl, wdbzvm, wdbwvz, wdbvkw, wdbwwd, wdbvxc, wdbmut Incommensurate 2 years
      WD Red Pro FFSX, FFWX 5 years 5 years
      WD Red 3.5-Inch EFRX, EFZX, Efax 3 years 3 years
      WD Red 3.5-Inch Wdbmma Incommensurate 3 years
      WD Red 2.5-Inch JFCX, BFCX 3 years 3 years
      Network interconnection:
      My net switch, my net n600, my net n750, my net n900, wd livewire, my net wifi rage extender, my net ac1300 router, my net ac bridge WDBJVC, WDBEAV, WDBAJA, WDBWVK, WDBABY, WDBAPK, WDBWNJ, WDBMRD Incommensurate 1 year
      Net N900 Central Wdbksp Incommensurate 2 years
      Office records:
      WD Gold Kryz, Fryz 5 years 5 years
      WD Purple Purx, Purz 3 years 3 years
      WD Black Aaex, Aals, Faex, Faes, Fals, Fass, Aalx, Azex, Fzex 5 years 5 years
      WD Black Wdbaaz, wdbmbe, wdbsla Incommensurate 5 years
      WD Black Fzwx 5 years Incommensurate
      WD Blue (WD Caviar, WD Caviar SE, WD Caviar SE16, WD Caviar Blue) BB, LB, JB, PB, JD, JS, KS, KD, KS, ABKS, AABS, AAJS, AAKS, AABB, AAJB, AAKB, AAKX, AALX, AZEX, AZLX, EALX, EZEX, EALS 2 years 3 years
      WD Blue Wdbaav, wdbaaw, wdbaax Incommensurate 3 years
      WD Blue Wdbh2d, azrz, ezrz Incommensurate 2 years
      WD Blue SSHD WD40E31X 3 years 3 years
      WD Raptor X Ahfd 5 years 5 years
      WD Green (WD Caviar GP, WD Caviar Green) EACS, EADS, AACS, AADS, EARS, EARX, EZRX, AZRX 2 years 3 years
      WD Green Wdbaay Incommensurate 3 years
      Mobile discs:
      WD Black BPKT, BPKX, BEKT, BEKX, BJKT 5 years 5 years
      WD Black Wdbabd Incommensurate 5 years
      WD Blue Ve, UE, Beas, Bevs, Beve, Bevt, Kevt, Tevt, BPVT, BPVX, JPVT, JPVX, LPVT, LPVX, TPVT, SPCX, LPCX, MPCK 2 years 3 years
      WD Blue Wdbaba, wdbabb, wdbabc, wdbmyh Incommensurate 2 years
      WD Blue SSHD WD10J31X 3 years 3 years
      WD Green Npvt 2 years Incommensurate
      Disks CE:
      WD AV, WD AV-GP, WD AV-25 Avbs, avjs, avbb, avjb, evcs, eurs, avcs, avvs, budt, evvs, juct, bucct, Eurx, eucx, audx 3 years 3 years
      External discs:
      WD Sharespace ™ WDA4NC Incommensurate 3 years
      My Passport Elite, My Passport Studio Wdml, wdmt, wdms Incommensurate 5 years
      My Book for Mac, My Book Velociraptor Duo, My Book Thunderbolt Duo, My Book Mirror, My Book Pro, My Book Pro II, My Book World, My Book World II, My Book Studio, My Book Studio II, My Book Home, My Book Office, My Book Elite, My Book Studio, My Book Studio LX, My Book Live, My Book Duo, My Book Duo Pro WDBYCC, WDBUWZ, WDBUPB, WDBUSK, WDH2U, WDG1T, WDG2TP, WDG1NC, WDH1NC, WDG2NC, WDH2NC, WDH1Q, WDH2Q, WDH1CS, WDH1B, WDBAAH, WDBAAJ, WDBC3G, WDBACG CPZ, BDTB, WDBUTV, WDBFBE, WDBRMH, Wdbdfm Incommensurate 3 years
      WD Elements SE, WD Elements, WD Elements Desktop, My Book Essential, My Book Mac Edition, My Book Premium, My Book Premium ES, My Book Premium II Wdbuzg, wdbu6y, wdbbjh, wdbwlg, wdbabv, wde1u, wde1ms, wdbaau, wdbpck, wdbaar, wdg1u, wdh1u, wdg1c, wdg1su, wdg2t Incommensurate 1 year
      WD Elements SE, My Book, My Book Live Duo, My Book Essential, My Book For Mac, My Book 3.0 Wdbepk, wdbjrt, wdbfjk, wdbvht, wdbaaf, wdbacw, wdbaag, wdbaak, wdbabp, blwe Incommensurate 2 years
      My Passport Essential, My Passport Essential SE, My Passport for Mac, My Passport Elite, My Passport Edge for Mac, My Passport Ultra, My Passport Slim, My Passport Air, My Passport Ultra Metal, My Passport Ultra Premium, My Passport X, My Passport (Works with PlayStation 4), My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C) WDME, WDBACX, WDMEA, WDBAAC, WDBKKF, WDBGCH, BCGL, WDBJBH, WDBMWV, WDBZFP, WDBPGC, WDBLNP, WDBJNZ, WDBGMT, WDBPDZ, WDBBLW, WDBWDG, WDBZ H, wdbezw, wdbgpu, wdbbkd, wdbjbs, wdbcrm, WDBZGE, WDBC3C, WDBFTM, WDBPMV, WDBFKT, WDBTLG Incommensurate 3 years
      My Passport Studio Wdbae, wdbalg, wdbk8a, wdbs8p, wdbgja, wdbu4m Incommensurate 3 years
      My Passport, My Passport Essential, My Passport Essential SE, My Passport for Mac, My Passport AV, My Passport is for Mac, My Passport Edge, My Passport Enterprise, My Passport Pro (Duo), My Passport Carrying Case, My Passport Wireless , My Passport Wireless Pro, My Passport Wireless SSD WDBY8L, WDBBEP, WDBACX, WDBKXH, WDBAAA, WDBACY, WDBABM, WDBAAB, WDBBXV, WDBL1D, WDBABBW, WDBK6Z, WDBHEZ, WDBRNB, WDBABK, WDBDAF, WDBK8Z , Wdbp2p, wdbamj Incommensurate 2 years
      My Passport, My Passport for Mac, WD Gaming Drive (Works with PlayStation 4), My Passport Go Wdbs4b, wdbbex, wdbuax, wdbyft, wdbyft, wdbynn, wdbp6a, wdbtyw, wdbukk, wdbm1m (-wesn), wdbdff (-wesn), wdby9y (-wesn) Incommensurate 3 years
      My Passport AV-TV WDBHDK (-Pesn) Incommensurate 3 years
      My Passport AV-TV WDBHDK (-eesn) Incommensurate 2 years
      WD Portable elements:
      WD Portable elements WDBUZG (-SESN / -CESN), WDBU6Y (-Sesn / -Cesn) Incommensurate 3 years
      WD Portable elements WDBUZG (-wesn / -eesn), WDBU6Y (-wesn / -eesn) Incommensurate 2 years
      WD Portable elements WDBUZG (-nesn), WDBU6Y (-nesn) Incommensurate 1 year
      WD Easystore:
      WD EASYSTORE Portable Wdbkuz Incommensurate 2 years
      WD Easystore Desktop WDBDNK, WDBCKA Incommensurate 2 years
      Easystore USB 3.0 Flash Drive Sdusbes3 Incommensurate 2 years
      Home Entertainment:
      WD TV, WD TV Mini, WD TV Live, WD TV Live Plus, WD TV Live Streaming, WD TV Live HUB, WD TV Play, WD TV MEDIA Player WDAVN, WDBABF, WDBAAL, WDBAAN, WDBABX, WDBG3A, WDBABZ, WDBHG7, WDBMBA, WDBHZM, WDBYMN Incommensurate 1 year
      My DVR Expander Esata Edition, My DVR Expander USB Edition, My Book Av Esata, My Book AV-TV WDG1S, WDH1S, WDBACS, WDBGLG Incommensurate 1 year
      My Book AV DVR Expander Wdbabt Incommensurate 2an
      Solid state storage:
      * The limited storage period of storage in the solid state expires to the first of the following dates: (a) the time period below; or (b) when storage in the solid state exceeds its endurance limit (see specific storage specifications).
      WD Blue SSD, WD Green SSD WDSXXXX1B0X, WDSXXXXG0X Incommensurate 3 years *
      WD Blue SN500 NVME SSD WDSXXXX1BOC Incommensurate 5 years *
      WD Blue SSD Wdbncexxxpnc, WDSXXXX2B0X Incommensurate 5 years *
      WD Black Pcie SSD WDSXXXXX0C Incommensurate 5 years *
      WD Black NVME SSD Wdsxxxx2x0c Incommensurate 5 years *
      WD Black SN750 NVME SSD WDSXXXX3X0C, WDSXXXX3XHC Incommensurate 5 years *
      WD Silicondrive Cf 3xxxx Incommensurate 5 years
      WD Silicondrive II CF 45xx, 46xx, 48xx Incommensurate 5 years
      WD Silicondrive A100 71xx Incommensurate 5 years
      WD Silicondrive U100 49xx Incommensurate 5 years
      Embedded Flash
      WD Purple Microsd WDDXXG1P0A N / A 2an
      Accessories :
      WD Nomad WDBGRD0000NBK Incommensurate 2an

      Emea

      Disposant Dis product designation1 Distribution kit

      Product Product designation Dis component 1 Distribution kit
      Corporate discs:
      WD Raptor, WD RE, WD RE2, WD RE2-GP, WD RE3, WD RE4, WD RE4-GP, WD Velociraptor, WD Re SAS, WD SE GD, SD, SB, YD, YR, YS, ADF, ADFS, BLFS, BLHX, BHTZ, CHTZ, GLFS, HLFS, HLHX, HHTZ, DHTZ, ABPS, ABYS, ABYX, AYPS, AYYS, FBYZ, FBYX, FYPS, FYPX, FYYS, FYYZ, FYYG, F9YZ, FSYZ 5 years 5 years
      WD Velociraptor Wdbacn Incommensurate 5 years
      WD Xe Sas Hard Drives BKFG, BKHG, BKFF 5 years Incommensurate
      Small office storage server:
      WD Sentinel DS6100, DS5100 Wdbwvl, wdbyve Incommensurate 2 years
      WD Sentinel RX4100 Wdblvh Incommensurate 3 years
      WD Sentinel DX4000 Wdblgt Incommensurate 3 years
      WD Sentinel Drive Kit Wdbybl, wdbbdn, wdbnsh Incommensurate 3 years
      NAS:
      My Cloud Ex4100, My Cloud Ex2100, My Cloud DL4100, My Cloud DL2100, My Cloud Ex2 Ultra, My Cloud PR4100, My Cloud PR2100 Wdbwze, wdbwaz, wdbnez, wdbbaz, wdbvbz, wdbnfa, wdbbcl Incommensurate 3 years (populated)
      My Cloud Ex4100, My Cloud Ex2100, My Cloud DL4100, My Cloud DL2100, My Cloud Ex2 Ultra, My Cloud PR4100, My Cloud PR2100 Wdbwze, wdbwaz, wdbnez, wdbbaz, wdbvbz, wdbnfa, wdbbcl Incommensurate 2 years (Diskless)
      My Cloud, My Cloud Mirror, My Cloud Ex2, My Cloud Ex4, My Cloud Home, My Cloud Home Duo Wdbctl, wdbzvm, wdbwvz, wdbvkw, wdbwwd, wdbvxc, wdbmut Incommensurate 2 years
      WD Red Pro FFSX, FFWX 5 years 5 years
      WD Red 3.5-Inch EFRX, EFZX, Efax 3 years 3 years
      WD Red 3.5-Inch Wdbmma Incommensurate 3 years
      WD Red 2.5-Inch JFCX, BFCX 3 years 3 years
      Network interconnection:
      My net switch, my net n600, my net n750, my net n900, my net n900 central, wd livewire, my net wifi range extender, my net ac1300 router, my net ac bridge WDBJVC, WDBEAV, WDBAJA, WDBWVK, WDBKSP, WDBABY, WDBAPK, WDBWNJ, WDBMRD Incommensurate 2 years
      Office records:
      WD Gold Kryz, Fryz 5 years Incommensurate
      WD Purple Purx, Purz 3 years 3 years
      WD Black Aaex, Aals, Faex, Faes, Fals, Fass, Aalx, Azex, Fzex 5 years 5 years
      WD Black Wdbaaz, wdbmbe, wdbsla Incommensurate 5 years
      WD Black Fzwx 5 years Incommensurate
      WD Blue (WD Caviar, WD Caviar SE, WD Caviar SE16, WD Caviar Blue) BB, LB, JB, PB, JD, JS, KS, KD, KS, ABKS, AABS, AAJS, AAKS, AABB, AAJB, AAKB, AAKX, AALX, AZEX, AZLX, EALX, EZEX, EALS 2 years 3 years
      WD Blue Wdbaav, wdbaaw, wdbaax Incommensurate 3 years
      WD Blue Wdbh2d, azrz, ezrz Incommensurate 2 years
      WD Blue SSHD WD40E31X 3 years 3 years
      WD Raptor X Ahfd 5 years 5 years
      WD Green (WD Caviar GP, WD Caviar Green) EACS, EADS, AACS, AADS, EARS, EARX, EZRX, AZRX 2 years 3 years
      WD Green Wdbaay Incommensurate 3 years
      Mobile discs:
      WD Black BPKT, BPKX, BEKT, BEKX, BJKT 5 years 5 years
      WD Black Wdbabd Incommensurate 5 years
      WD Blue Ve, UE, Beas, Bevs, Beve, Bevt, Kevt, Tevt, BPVT, BPVX, JPVT, JPVX, LPVT, LPVX, TPVT, SPCX, LPCX, MPCK 2 years Incommensurate
      WD Blue Wdbaba, wdbabb, wdbabc, wdbmyh Incommensurate 2 years
      WD Blue SSHD WD10J31X 3 years 3 years
      WD Green Npvt 2 years Incommensurate
      Disks CE:
      WD AV, WD AV-GP, WD AV-25 Avbs, avjs, avbb, avjb, evcs, eurs, avcs, avvs, budt, evvs, juct, bucct, Eurx, eucx, audx 3 years 3 years
      External discs:
      WD Sharespace ™ WDA4NC Incommensurate 3 years
      My Passport Elite, My Passport Studio Wdml, wdmt, wdms Incommensurate 5 years
      My Book, My Book for Mac, My Book Velociraptor Duo, My Book Thunderbolt Duo, My Book Mirror, My Book Pro, My Book Pro II, My Book World, My Book World II, My Book Studio, My Book Studio II, My Book Home, My Book Office, My Book Elite, My Book Studio, My Book Live, My Book Duo, My Book Duo Pro WDBBGB, WDBYCC, WDBUWZ, WDBUPB, WDBUSK, WDH2U, WDG1T, WDG2TP, WDG1NC, WDH1NC, WDG2NC, WDH2NC, WDH1Q, WDH2Q, WDH1CS, WDBAAH, WDBAAH, WDBC3G Dbcpz, bdtb, wdbutv, wdbfbe, wdbrmh, WDBDFM, WDBCSV Incommensurate 3 years
      WD Elements SE, WD Elements, WD Elements Desktop, My Book, My Book Essential, My Book Mac Edition, My Book Premium, My Book Premium ES, My Book Premium II, WD Elements ™ Exclusive Edition Wdbuzg, wdbu6y, wdbbjh, wdbwlg, wdbaar, wdbjrh, wde1u, wde1ms, wdg1u, wdh1u, wdg1c, wdg1su, wdg2t, wdbhhg Incommensurate 2 years
      WD Elements SE, My Book, My Book Live Duo, My Book Essential, My Book For Mac, My Book 3.0, My Book Duo Wdbepk, wdbjrt, wdbfjk, wdbvht, wdbaaf, wdbacw, wdbaag, wdbaak, wdbabp, wdblwe Incommensurate 2 years
      WD elements WDBHHG, WDBHDW Incommensurate 3 years
      My Passport Essential, My Passport for Mac, My Passport Elite, My Passport Studio, My Passport Edge for Mac, My Passport Ultra, My Passport Slim, My Passport Air, My Passport Ultra Metal, My Passport Ultra Premium, My Passport X, My Passport Passport (Works with PlayStation 4), My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C) WDME, WDMEA, WDBAAC, BCGL, WDBAAE, WDBKKF, WDBGCH, WDBJBH, WDBK8A, WDBS8P, WDBMWV, WDBZF, WDBPGC, WDBLNP, WDBJNZ, WDBGMT, WDBPDZ , Wdbzyl, wdbluz, wdbgja, wdbu4m, wdbtyh, Wdbezw, wdbgpu, wdbbkd, wdbjbs, wdbcrm, wdbzge, wdbc3c, wdbftm, wdbpmv, wdbfkt, wdbtlg Incommensurate 3 years
      My Passport, My Passport Essential, My Passport Essential SE, My Passport for Mac, My Passport AV, My Passport is for Mac, My Passport Studio, My Passport Edge, My Passport Enterprise, My Passport Pro (Duo), My Passport Carrying Case , My Passport Wireless, My Passport Wireless Pro, My Passport Wireless SSD Wdbaaa, wdbaab, wdbabm, wdbacx, wdbabs, wdbabw, wdbacy, wdbbbxv, wdbfbw, wdbemm, wdbhez, wdbk6z, wdbkxh, wdbl1d, wdby8l, wdbzzz, wdbrnb, wdbbk Wdbk8z, wdbljt, wdbsmt, wdbp2p, wdbamj Incommensurate 2 years
      My Passport, My Passport for Mac, WD Gaming Drive (Works with PlayStation 4), My Passport Go Wdbs4b, wdbbex, wdbuax, wdbyft, wdbyft, wdbynn, wdbp6a, wdbtyw, wdbukk, wdbm1m (-wesn), wdbdff (-wesn), wdby9y (-wesn) Incommensurate 3 years
      My Passport AV-TV WDBHDK (-Pesn) Incommensurate 3 years
      My Passport AV-TV WDBHDK (-eesn) Incommensurate 2 years
      WD Portable elements:
      WD Portable elements WDBUZG (-SESN / -CESN), WDBU6Y (-Sesn / -Cesn) Incommensurate 3 years
      WD Portable elements WDBUZG (-wesn / -eesn), WDBU6Y (-wesn / -eesn) Incommensurate 2 years
      WD Portable elements WDBUZG (-nesn), WDBU6Y (-nesn) Incommensurate 1 year
      Home Entertainment:
      WD TV, WD TV Mini, WD TV Live, WD TV Live Plus, WD Elements Play, WD TV Live HUB, WD TV Play, WD TV Media Player WDAVP, WDBABG, WDBAAM, WDBAAN, WDBAAP, WDBKH2, WDBREC, WDBGXT, WDBACC, WDBNLC, WDBACA, WDBMBA, WDBHZM, WDBYMN Incommensurate 2an
      My DVR Expander Esata Edition, My DVR Expander USB Edition, My Book Av Esata, My Book AV-TV WDG1S, WDH1S, WDBACS, WDBGLG Incommensurate 2an
      My Book AV DVR Expander Wdbabt Incommensurate 2an
      Solid state storage:
      * The limited storage period of storage in the solid state expires to the first of the following dates: (a) the time period below; or (b) when storage in the solid state exceeds its endurance limit (see specific storage specifications).
      WD Blue SSD, WD Green SSD WDSXXXX1B0X, WDSXXXXG0X Incommensurate 3 years *
      WD Blue SN500 NVME SSD WDSXXXX1BOC Incommensurate 5 years *
      WD Blue SSD Wdbncexxxpnc, WDSXXXX2B0X Incommensurate 5 years *
      WD Black Pcie SSD WDSXXXXX0C Incommensurate 5 years *
      WD Black NVME SSD Wdsxxxx2x0c Incommensurate 5 years *
      WD Black SN750 NVME SSD WDSXXXX3X0C, WDSXXXX3XHC Incommensurate 5 years *
      WD Silicondrive Cf 3xxxx Incommensurate 5 years
      WD Silicondrive II CF 45xx, 46xx, 48xx Incommensurate 5 years
      WD Silicondrive A100 71xx Incommensurate 5 years
      WD Silicondrive U100 49xx Incommensurate 5 years
      Embedded Flash
      WD Purple Microsd WDDXXG1P0A N / A 2an
      Accessories :
      WD Nomad WDBGRD0000NBK Incommensurate 2an

      Apac

      Disposant Dis product designation1 Distribution kit

      Product Product designation Dis component 1 Distribution kit
      Corporate discs:
      WD Raptor, WD RE, WD RE2, WD RE2-GP, WD RE3, WD RE4, WD RE4-GP, WD Velociraptor, WD Re SAS, WD SE GD, SD, SB, YD, YR, YS, ADF, ADFS, BLFS, BLHX, BHTZ, CHTZ, GLFS, HLFS, HLHX, HHTZ, DHTZ, ABPS, ABYS, ABYX, AYPS, AYYS, FBYZ, FBYX, FYPS, FYPX, FYYS, FYYZ, FYYG, F9YZ, FSYZ 5 years Incommensurate
      WD Xe Sas Hard Drives BKFG, BKHG, BKFF 5 years Incommensurate
      Small office storage server:
      WD Sentinel DS6100, DS5100 Wdbwvl, wdbyve Incommensurate 1 year
      WD Sentinel RX4100 Wdblvh Incommensurate 3 years
      WD Sentinel DX4000 Wdblgt Incommensurate 3 years
      WD Sentinel Drive Kit Wdbybl, wdbbdn, wdbnsh Incommensurate 3 years
      NAS:
      My Cloud Ex4100, My Cloud Ex2100, My Cloud DL4100, My Cloud DL2100, My Cloud Ex2 Ultra, My Cloud PR4100, My Cloud PR2100 Wdbwze, wdbwaz, wdbnez, wdbbaz, wdbvbz, wdbnfa, wdbbcl Incommensurate 3 years (populated)
      My Cloud Ex4100, My Cloud Ex2100, My Cloud DL4100, My Cloud DL2100, My Cloud Ex2 Ultra, My Cloud PR4100, My Cloud PR2100 Wdbwze, wdbwaz, wdbnez, wdbbaz, wdbvbz, wdbnfa, wdbbcl Incommensurate 2 years (Diskless)
      My Cloud, My Cloud Mirror, My Cloud Ex2, My Cloud Ex4, My Passport Wireless, My Cloud Home, My Cloud Home Duo Wdbctl, wdbzvm, wdbwvz, wdbvkw, wdbwwd, wdbdaf, wdbk8z, wdbljt, wdbvxc, wdbmut Incommensurate 2 years
      WD Red Pro FFSX, FFWX 5 years 5 years
      WD Red 3.5-Inch EFRX, EFZX, Efax 3 years 3 years
      WD Red 3.5-Inch Wdbmma Incommensurate 3 years
      WD Red 2.5-Inch JFCX, BFCX 3 years 3 years
      Network interconnection:
      WD Gold Kryz, Fryz 5 years Incommensurate
      Net switch Wdbjvc Incommensurate 1 year
      My net n600, my net n750, my net n900, my net n900 central, wd livewire, my net wifi range extender, my net ac1300 router, my net ac bridge Wdbeav, wdbaja, wdbwvk, wdbksp, wdbaby, wdbapk, wdbwnj, wdbmrd Incommensurate 3 years
      Office records:
      WD Purple EJRX, PURX 3 years 3 years
      WD Black Aaex, Aals, Aalx, Azex, Faex, Faes, Fals, Fass, Fzex 5 years Incommensurate
      WD Black Fzwx 5 years Incommensurate
      WD Blue (WD Caviar, WD Caviar SE, WD Caviar SE16, WD Caviar Blue) BB, LB, JB, PB, JD, JS, KS, KD, KS, ABKS, AABS, AAJS, AAKS, AABB, AAJB, AAKB, AAKX, AALX, AZEX, AZLX, EALX, EZEX, EALS 2 years Incommensurate
      WD Blue Wdbaax Incommensurate 3 years
      WD Blue Azrz, ezrz Incommensurate 2 years
      WD Blue SSHD WD40E31X 3 years 3 years
      WD Raptor X Ahfd 5 years Incommensurate
      WD Green (WD Caviar GP, WD Caviar Green) EACS, EADS, AACS, AADS, EARS, EARX, EZRX, AZRX 2 years Incommensurate
      WD Green Wdbaay Incommensurate 3 years
      Mobile discs:
      WD Black BPKT, BPKX, BEKT, BEKX, BJKT 5 years Incommensurate
      WD Blue Ve, UE, Beas, Bevs, Beve, Bevt, Kevt, Tevt, BPVT, JPVT, LPVT, TPVT 2 years Incommensurate
      WD Blue Wdbabc Incommensurate 3 years
      WD Blue SSHD WD10J31X 3 years 3 years
      WD Green Npvt 2 years Incommensurate
      Disks CE:
      WD AV, WD AV-GP, WD AV-25 Avbs, avjs, avbb, avjb, evcs, eurs, avcs, avvs, budt, evvs, juct, bucct, Eurx, eucx, audx 3 years Incommensurate
      External discs:
      WD Sharespace ™ WDA4NC Incommensurate 3 years
      My Book Pro, My Book Pro II WDG1T, WDG2TP, BDTB Incommensurate 5 years
      My Book Pro Bdtb Incommensurate 3 years
      My Passport Elite, My Passport Studio Wdml, wdmt, wdms Incommensurate 5 years
      My Book Velociraptor Duo, My Book Thunderbolt Duo, My Book Mirror, My Book World, My Book World II, My Book Studio, My Book Studio II, My Book Mac Edition, My Book Essential, My Book Home, My Book Office, My Book Office, My Book Office Book Elite, My Book Studio, My Book Live, My Book Live Duo, My Book Duo WDBUWZ, WDBUPB, WDBUSK, WDH2U, WDG1NC, WDH1NC, WDG2NC, WDH2NC, WDH1Q, WDH2Q, WDH1U, WDH1CS, WDH1B, WDBAAH, WDBAAJ, WDBC3G, WDBACG, WDBVHT, WDBCPZ Dbfbe Incommensurate 3 years
      My Book, My Book Essential, My Book Premium Edition, My Book Premium ES, My Book Premium Edition II, My Book Duo, My Book Duo Pro WDBFJK, WDG1U, WDG1C, WDG1SU, WDG2T, BLWE, WDBRMH, WDBDFM, WDBCSV Incommensurate 3an
      My Book Essential, My Book For Mac, My Book 3.0 WDBYCC, WDBAAF, WDBACW, WDBAAG Incommensurate 3 years
      WD ELEMENTS SE, WD ELEMENTS, WD ELEMENTS DESKTOP WDBEPK, WDBUZG, WDBU6Y, WDBBJH, WDBABV, WDE1U, WDE1MS, WDBAAR, WDBWLG Incommensurate 3 years
      My Passport Essential, My Passport for Mac, My Passport Elite, My Passport Studio, My Passport Edge, My Passport Edge for Mac, My Passport Ultra, My Passport Slim, My Passport Air, My Passport Ultra Metal, My Passport Ultra Premium, My Passport X, My Passport (Works with PlayStation 4), My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C) WDME, WDMEA, WDBAAC, WDBAAE, WDBK8A, WDBALG, WDBKKF, WDBGCH, WDBK6Z, WDBJBH, WDBMWV, WDBZF, WDBPGC, WDBLNP, WDBJNZ, WDBGMT, WDBPDZ, WDBBLWG Zyl, wdbluz, wdbgja, wdbu4m, wdbtyh, wdbezw, WDBGPU, WDBBKD, WDBJBS, WDBCRM, WDBZGE, WDBC3C, WDBFTM, WDBPMV, WDBFKT, WDBTLG Incommensurate 3 years
      My Passport, My Passport Essential, My Passport Essential SE, My Passport for Mac, My Passport AV, My Passport is for Mac, My Passport Pro (Duo), My Passport Carrying Case Wdby8l, WDBBEP, WDBKXH, WDBACX, WDBAAA, WDBACY, WDBABM, WDBAAB, BCGL, WDBBXV, WDBL1D, WDBABS, WDBABW, WDBRNB, WDBABK Incommensurate 3 years
      WD Elements SE, My Passport Wireless Pro, My Passport Wireless SSD Wdbepk, wdbjrt, wdbsmt, wdbp2p, wdbamj Incommensurate 2 years
      My Passport, My Passport for Mac, WD Gaming Drive (Works with PlayStation 4), My Passport Go Wdbs4b, wdbbex, wdbuax, wdbyft, wdbyft, wdbynn, wdbp6a, wdbtyw, wdbukk, wdbm1m (-wesn), wdbdff (-wesn), wdby9y (-wesn) Incommensurate 3 years
      My Passport AV-TV WDBHDK (-Pesn) Incommensurate 3 years
      My Passport AV-TV WDBHDK (-eesn) Incommensurate 2 years
      WD Portable elements:
      WD Portable elements WDBUZG (-SESN / -CESN), WDBU6Y (-Sesn / -Cesn) Incommensurate 3 years
      WD Portable elements WDBUZG (-wesn / -eesn), WDBU6Y (-wesn / -eesn) Incommensurate 2 years
      WD Portable elements WDBUZG (-nesn), WDBU6Y (-nesn) Incommensurate 1 year
      Home Entertainment:
      WD TV, WD TV Mini, WD TV Live, WD TV Live Streaming, WD TV Play, WD TV Media Player WDAV, WDBAAM, WDBAAN, WDBAAP, WDBABF, WDBABG, WDBGXT, WDBHG7, WDBMBA, WDBHZM, WDBYMN Incommensurate 1 year
      WD Elements Play, WD TV Live Hub Wdbacb, wdbacc, wdbnlc, wdbmce, wdbabz, wdbaca Incommensurate 3an
      My DVR Expander ESATA, My DVR Expander USB, My Book AV ESATA, My Book AV DVR Expander, My Book AV-TV WDG1S, WDH1S, WDBACS, WDBABT, WDBGLG Incommensurate 3an
      Solid state storage:
      * The limited storage period of storage in the solid state expires to the first of the following dates: (a) the time period below; or (b) when storage in the solid state exceeds its endurance limit (see specific storage specifications).
      WD Blue SSD, WD Green SSD WDSXXXX1B0X, WDSXXXXG0X Incommensurate 3 years *
      WD Blue SN500 NVME SSD WDSXXXX1BOC Incommensurate 5 years *
      WD Blue SSD Wdbncexxxpnc, WDSXXXX2B0X Incommensurate 5 years *
      WD Black Pcie SSD WDSXXXXX0C Incommensurate 5 years *
      WD Black NVME SSD Wdsxxxx2x0c Incommensurate 5 years *
      WD Black SN750 NVME SSD WDSXXXX3X0C, WDSXXXX3XHC Incommensurate 5 years *
      WD Silicondrive Cf 3xxxx Incommensurate 5 years
      WD Silicondrive II CF 45xx, 46xx, 48xx Incommensurate 5 years
      WD Silicondrive A100 71xx Incommensurate 5 years
      WD Silicondrive U100 49xx Incommensurate 5 years
      Embedded Flash
      WD Purple Microsd WDDXXG1P0A N / A 2an
      Accessories :
      WD Nomad WDBGRD0000NBK Incommensurate 2an
      India only
      WD Elements SE, WD Elements WDBUZG, WDBU6YY Incommensurate 3 years
      Thailand only
      WD Blue (WD Caviar, WD Caviar SE, WD Caviar SE16, WD Caviar Blue) BB, LB, JB, PB, JD, JS, KS, KD, KS, Abks, AABS, AAJS, AAKS, AABB, AAJB, AAKB, AAKX, AALX, AZEX, AZLX, EALX, EZEX 3 years Incommensurate
      WD Green (WD Caviar GP, WD Caviar Green) EACS, EADS, AACS, AADS, EARS, EARX, EZRX, AZRX 3 years Incommensurate
      WD Blue Ve, UE, Beas, Bevs, Beve, Bevt, Kevt, Tevt, BPVT, JPVT, LPVT, TPVT, JPVX, SPCX, BPVX, LPCX, LPVX, AZRZ, EZRZ, EZAZ 3 years Incommensurate
      Taiwan only
      WD Blue (WD Caviar, WD Caviar SE, WD Caviar SE16, WD Caviar Blue) BB, LB, JB, PB, JD, JS, KS, KD, KS, Abks, AABS, AAJS, AAKS, AABB, AAJB, AAKB, AAKX, AALX, AZEX, AZLX, EALX, EZEX, AZRZ, EZRZ 3 years Incommensurate
      WD Green (WD Caviar GP, WD Caviar Green) EACS, EADS, AACS, AADS, EARS, EARX, EZRX, AZRX 3 years Incommensurate
      WD Blue Ve, UE, Beas, Bevs, Beve, Bevt, Kevt, Tevt, BPVT, JPVT, LPVT, TPVT, JPVX, SPCX, BPVX, LPCX, LPVX, EZAZ 3 years Incommensurate

      Frequently asked questions
      1 any hard drive excluding kit sold to WD approved distributors.
      2 in force for products purchased since March 1, 2007.
      3 in force for products purchased since August 1, 2007. Disks purchased previously benefit from a one -year warranty.
      4 in force for products purchased since March 1, 2007. The records purchased previously benefit from a two -year warranty.
      5 in force for products purchased since October 1, 2007. Disks purchased previously benefit from a one -year warranty.
      6 in force for products purchased since October 3, 2015. Readers sold before October 3, 2015 are guaranteed for 2 years.
      † The guarantees may vary depending on the regions within the European Union

      The duration of your unlimited warranty period begins on the date of purchase registered on your purchase receipt from an approved distributor or an authorized reseller and it extends only during the time of time described in the Product documentation.

      For any solid state disc (SSD) of the WD brand (“SSD product”), the warranty period expires at the end of the condition fulfilled first: (a) the time indicated for the SSD product identified above is above reached or (b) your use of the SSD product exceeds the indicated endurance limit, as specified in the specifications of the SSD product. Please note that an SSD product can be used under conditions that cause the support of the support (and the expiration of the warranty) before the expiration of the time indicated in the warranty period, as stipulated in the applicable endurance specification.

      Proof of purchase is necessary to be able to take advantage of this guarantee and to be able to establish the start date of this guarantee. To check the guarantee of your product and to update your date of purchase (if applicable), please use our online warranty status control service. In the United States, some states do not allow limitation on the duration of implicit guarantees, so that the above limitation may not concern you.

      Please see your product manual for declaring your limited warranty. A product manual can be obtained from your approved distributor or reseller or on the WD website.

      No warranty is beyond the WD limit guarantee. WD rejects all other guarantees, explicit or implicit, with regard to the products, including the implicit guarantees of characteristic of marketing, adequitation to special use or non -offense. In the United States, some states do not allow the exclusion of implicit guarantees so that the above exclusion may not concern you.

      WD recentified products can consist of customer return units and can be repaired. All products are tested and determined as respecting strict WD quality standards before being sold as recentified. Please note that some recentified items may have brands, scratches or other light signs of wear and tear.

      Purchases of recentified products made on the WD One-Store website:

      • Benefit from a limited warranty from the 6 -month manufacturer before August 20, 2019
      • Benefit from a limited warranty from the 12 -month manufacturer from August 20, 2019

      Western Digital products list

      The My Passport hard drive is a reliable portable portable storage solution that gives you the peace of mind and the freedom necessary to advance in life. With its new elegant case that holds in the palm of the hand, it allows you to store, organize and share your photos, your videos, your music and your documents. Thanks to the ideal association formed with the backup software1 and the password protection system (Windows® only), the My Passport disc protects the content constituting your digital life.

      2 external hard drive.5 1 to WD elements USB 3.0

      Order 3 to 15 days

      Simple, fast and portable WD Elements ™ portable discs with a USB 3 port.0 has an excellent value for money: they offer a storage space always available when traveling, massive capacity, high data transfer speeds and universal connectivity.

      SATA 1TO Intellipower 64Mo WD10EFRX hard drive

      Order 3 to 15 days

      Summary Format 3.5 “
      Capacity 1TO
      Rotation 7200RPM Max (Intellipower)
      SATA 6GB/S interface
      64MB cache memory

      – Dedicated to NAS for the house and small offices
      – Intellipower: intelligent rotation management
      – Exclusive Nasware technology: perfect integration
      – Low energy consumption

      Hard drive Sata 2TO 64Mo WD Purple WD20PURZ

      Order 3 to 15 days
      SATA 6GB/S 2TO 64Mo WD PURPLE WD20Purz Surveillance Hard drive

      2 external hard drive.5 2TO WD elements USB 3.0

      WD Elements ™ portable discs with a USB 3 port.0 has an excellent value for money: they offer a storage space always available when traveling, massive capacity, high data transfer speeds and universal connectivity.

      SATA 2TO 256Mo WD20EFAX hard drive

      Order 3 to 15 days

      The disc designed for NAS Bureau hard drives are generally not tested and designed to resist the difficult conditions involved in a NAS system. Make the right choice regarding your NAS and opt for the hard drive with features designed to preserve your data and guarantee a maximum level of performance Designed to be compatible with NAS systems WD RED hard drives have Nasware 3 technology.0 and are designed to offer a fair balance between performance and reliability within NAS and RAID environments.

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