Designed for users. Optimized for productivity

Slack is a collaborative platform that brings together the people and the information you need to work.

The world of work is on Slack

Slack is a collaborative platform that brings together the people and the information you need to work.

Discover a new way of working

Example of a conversation in a Slack channel

Channels Ads Project Project Comments Strategy-MRKTG Strategy-Products Sales Team-Strategy

Direct messages Slackbot Florence Garnier Hassan Fulani Matthieu Brunet

Florence Garnier are we always on the right track for new offers ?
Hassan Fulani Yes ! Here is the planning:
314KB PDF coupons launch plan
has loaded this file: coupons launch plan
Florence Garnier Super ! I am at your disposal if you need a hand !

Send a message to #Post-Coupons

Create a channel for each conversation

In Slack, conversations take place in channels organized by theme, project, team or according to the needs of your company. Thanks to the channels, the information is always available and the team members well integrated.

Integrate the services you already use

Slack incorporates the applications and services you and your team already use daily. Information is integrated into the flow of conversation so that everyone can see it and act accordingly in Slack.

Designed for users. Optimized for productivity.

Connect the right users, find what you need and automate the rest. This is just an overview of work in Slack, your productivity platform.

You can try Slack for free as long as you wish

Companies around the world trust us

Save time by centralizing your tools in one place

Automatize routine tasks thanks to the power of generative AI and simplify your workflows thanks to your favorite applications integrated into Slack.

Choose how you want to work

Slack offers you the flexibility to work in accordance with your methods, your schedules and your location. You can easily discuss, send audio and video clips or participate in a team call to exchange live.

Gather your team

Slack is based on channels: spaces organized for all and everything you need to work. In canals, you easily communicate between services, offices, time zones and even with other companies.

The teams of all sizes trust Slack

Slack is safe to promote collaboration in the largest companies in the world.

• 85% of users claim that Slack has improved communication *
• 86% feel an improvement in their ability to work remotely *
• 88% feel more connected to their teams *

Slak

View, Create, and Take Action On Support Tickets from Any Slack Channel

Description

Facility

The Zendesk to Slack Integration Brings All of Your Customer Support Interactions Into A Single Place and Help Make Customer Service A Team Sport

• CREATE OR Update Zendesk Tickets within Slack
• Real-time Receive Notifications On Zendesk Tickets within Slack
• Deploy Answer Bot in Slack to Enable Self Service
• Connect agents to experts with side conversations

Simplify support workflows and collaboration

• With this Integration, Slack users can create or update zendesk Tickets Directly from Within Slack

Stay up to date with current activity

• Notify Slack Channels in Real-Time from Zendesk Triggers

SCALE support with self-service

• Deploy Answer Bot in Slack to help Resolve Commonly Asked Questions Only Escalating To An Agent for More Complex Issue

Connect agents with experts

• Enable agents to connect with experts in slack from within zendesk via side conversations

By Enabiling this app, you agree to the Built by Zendesk Terms of Use