The termination of Bouygues Telecom mobile number or B & You package, how to terminate a Bouygues Telecom Mobile contract
What a termination letter for Bouygues Telecom Mobile
First of all, the content of the Bouygues Telecom mobile package must be adapted to the reason you need to use. This is why the model of the termination letter of the mobile subscription that we offer is interactive.
How to terminate your Bouygues Telecom or B & You mobile package ?
You have subscribed to a Bouygues Telecom or B & You mobile subscription, but you want to break your contract ? You are wondering how to avoid paying the costs and choosing the notice of cutting of the mobile package ? How to simply calculate the termination costs ? This guide explains the termination of your contract. We also offer a model of termination letter to ship from home using our online shipping service.
Discover our file to learn everything about the termination of Bouygues Telecom.
1. How to terminate a Bouygues Telecom mobile package by recommended ?
What is the notice of termination of the mobile package ?
The mobile subscription can be stopped by sending a letter of termination to the Bouygues customer service in with acknowledgment of receipt. Bouygues Telecom must cut the mobile line service within a period of 10 days from the reception of your termination letter. You have the possibility of requesting a date of termination of your choice. The only constraint is that it is at the time of the normal period of 10 days.
What becomes of the Bouygues mobile number after termination ?
It is important to know that sending a registered letter will interrupt the entire contract, that is to say the Bouygues mobile package, but also the phone number. But you can Keep your number after terminating a Bouygues package, thanks to portability and Rio (Operator identity statement). To obtain it, call 3179 from the Bouygues Telecom mobile line that you want to terminate and communicate the Rio to the new operator.
That the termination letter must contain for Bouygues Telecom ?
First of all, the content of the Bouygues Telecom mobile package must be adapted to the reason you need to use. This is why the model of the termination letter of the mobile subscription that we offer is interactive.
You choose the pattern that concerns you in the proposed list, and the text automatically adapts. There is a great diversity of reasons, which you must exhibit so that the termination of the Bouygues Telecom contract is accepted without cost.
Current termination reasons are the end of the commitment period, move abroad or in an uncovered area, job loss, etc. The letter model that we offer covers 10 different patterns, with specific content.
You must also specify your contact details, as well as the Bouygues Telecom line number to be terminated.
The letter of termination of a Bouygues mobile contract
Here is an example of a standard mail to request the cancellation of a mobile package from Bouygues.
The letter of termination letter of a Bouygues Telecom mobile package
Registered termination letter with acknowledgment of receipt
Subject: termination of the Bouygues Telecom mobile package
I inform you today by this letter of termination sent by registered mail, that I would like to end my Bouygues mobile package, for the customer number.
Faithful customer and my commitment period being completed, I note that your services no longer suit me, and I want to take advantage of the more attractive offer of another operator. I therefore announce my decision to terminate my Bouygues mobile subscription, and ask you to take the appropriate measures to end the contract that binds us.
My termination request must be taken into account by you within 10 days of receipt of this letter, in accordance with article L. 224-39 of the Consumer Code. Thank you for sending me back a letter confirming me the term of my contract.
Please accept, madam, sir, the expression of my distinguished greetings.
2. The termination costs of a Bouygues Telecom mobile package
When you have to pay termination fees in Bouygues Telecom ?
Packages, at Bouygues Telecom or any other operator, can be with or without commitment. Some commitments are 12 months, others of 24 months. If your Bouygues Telecom package is without obligation, or if you have exceeded the commitment period, you do not have to pay fees during termination. You can decide to terminate your Bouygues or B & You mobile package, when you wish.
But if you have not reached the end of the minimum period indicated in your contract and on your invoices, the termination will result in fees. The calculation of the termination costs of a mobile plan is framed by the Châtel law.
How to calculate the termination costs of a Bouygues Telecom package ?
Calculation of the costs is very simple: if you are incurred for 12 months and you resolve the Bouygues Telecom package before the 12th month, you will have to pay all the remaining monthly payments. If you have subscribed to a B & YOU or other package with 24 -month commitment, the amount of termination fees will be all the remaining monthly payments until a quarter of the remaining monthly payments from 13th to 24th month.
Do not hesitate to use our online calculator, to estimate the total of your termination costs of the Bouygues Telecom mobile package !
3. How to terminate Bouygues Telecom Mobile at no cost ?
What are the legitimate reasons accepted by Bouygues ?
Bouygues Telecom, which is also the operator of B & you, List in its general conditions of sale some situations deemed as legitimate for the cessation of a mobile package:
- failure of the number of the operator’s conservation procedure, within 12 days of failure;
- service inaccessible from home under normal conditions of use, within 7 days of initial commissioning;
- mobile internet service unavailable for 2 weeks from commissioning, in the following month;
- Refusal of the advance on consumption requested from the subscription, within 7 days of the request;
- move in an uncover area;
- Hospitalization, illness, death making it impossible to use services;
- Notification of admissibility in individuals’ over -indebtedness committee;
- Unemployment following a CDI dismissal which you got to know during the commitment period;
- detention, for a minimum of three months;
- case of force majeure, in the sense of the jurisprudence of the Court of Cassation;
- Failure to comply with the operator’s commitments.
4. How to request the number portability in Bouygues ?
How to get your rio ?
When a subscriber intends to keep his Bouygues number, he must use portability when subscribing to his new package. This procedure requires recovering your Rio (Operator identity statement), available by calling for free 3179 From the Bouygues Telecom line to be terminated. You will receive by SMS the famous Rio code. The new mobile operator will ask you for this identity number.
If you are still committed, Removing your Bouygues Telecom mobile package by registered letter is preferable. It is even essential if you request an exemption from termination costs in Bouygues Telecom.
5. Bouygues Telecom or B & You
Terminate a Bouygues Telecom mobile package for prices
Here is one of the possible special cases as part of an early end of contract with your telephone operator. You want to leave Bouygues or B & You due to a Modification of the General Conditions of Sale (CGV) ?
As a reminder, the changes in your contract must have been communicated to you at least one month before their entry into force. Once these effective are, you will then have four months to benefit from the exemption from termination fees provided for by law. Be sure to ask Bouygues Telecom a termination of the mobile package at a date after the implementation of the new rules, otherwise you will lose your right to terminate without.
Termination of the Bouygues Telecom offer during the payment of the mobile
When subscribing to your package, you also bought a new smartphone, which you pay for 12 or 24 months, thanks to the payment facilities put in place by Bouygues Telecom and Bandyou. The termination of your Bouygues Telecom mobile offer will not have an impact on the purchase of your phone. But once the end of your validated contract, you will have to pay the balance remaining due for the purchase of your mobile. It will be indicated to you on your fence invoice sent by Bouygues Telecom.
Does the flight of the mobile allow the termination of the Bouygues Telecom package ?
If unfortunately, you have lost or you stole your mobile phone, with your SIM card inside, you must immediately call Bouygues Telecom, so that the line is put out of service. The flight must then be confirmed by registered letter with acknowledgment of receipt, “accompanied by a copy of the complaint filed with the competent authorities”. Bouygues Telecom specifies in its general conditions of sale, that the contract still continues and that the price of the service remains. You must therefore terminate if you do not want to pay a subscription that you can no longer use !
6. All our guides to terminate Bouygues
Discover the set of guides on the termination of a Bouygues service.
- BOX Asso Bouygues termination
- Box + mobile bouygues termination
- Termination of an internet package
- Bouygues mobile termination letter
- Internet termination in 6 points
- 4G bouygues key termination
- Bouygues mobile insurance termination
- Bouygues Internet box return
- Bouygues termination fees
Send your termination letter by registered mail, without getting around
- In partnership with La Poste
- Service available 24 hours a day, 7 days a week
- No more trips, you save time !
Take your Bouygues Telecom or B & You package in 2 minutes
- This model letter contains the formulations for all reasons in order to break your mobile plan, as well as theBouygues Telecom termination address.
- Personalize your Bouygues Telecom termination letter.
- Send your mail from your computer by registered mail. The services within the Posting are responsible for printing and handling in hand Bouygues Telecom customer service.
In partnership with
Send your termination letter by registered post,
without moving ! in 2min
What a termination letter for Bouygues Telecom Mobile ?
You want to terminate your Mobile Sensation or B & You of Bouygues Telecom package ? Find out how to do it, possible costs and how to avoid them. The registered letter is compulsory in some cases, and it is always an indisputable method. Use our associated letter model and send your mail by registered mail with acknowledgment of receipt without moving from you.
Discover our file to learn everything about the termination of Bouygues Telecom.
1. What you need to know to terminate your Bouygues package
What is the termination address of the Bouygues Telecom package ?
The termination of a Bouygues Telecom mobile package Sensation Or B & you cannot be carried out in a shop of the operator. So you should use the portability or send a termination letter to the operator. Only the person holding the line can request the contract stopping.
Costs for a Bouygues mobile plan with commitment
Remember that if you have bought a mobile with staggered payment, the amount remaining due will be levied with the closing invoice. This sum is added to Termination Fee which can be due if you stop the contract during the commitment period. To find out if you are still committed, go to your customer area, section My mobile plan / My package . The end of engagement date is also mentioned on the invoices of your Bouygues Telecom mobile package.
Bouygues Telecom termination notice
Stopping your Bouygues mobile subscription occurs 10 days After receiving your request. If you send a termination letter to Bouygues Telecom, you can request a cessation of the package on another date, later.
The precaution to be taken before terminating a Bouygues mobile package
Before stopping Your Bouygues Telecom mobile offer, Inform a contact email address on your customer area, in the section Personal info. This very simple approach will allow you to continue accessing your Bouygues Telecom customer area for 12 months after termination. You will be able to consult your invoices, unlock your mobile, etc.
2. Refit Bouygues Telecom with portability
What is portability ?
If you want to change operator, that is, terminate the Bouygues Telecom mobile plan and keep your number, you can use the portability. In this case, it is your new mobile operator who terminates the package and you do not have to send a termination letter to Bouygues Telecom.
You will need to provide the Rio code to your new operator. It is a code made up of letters and numbers, which you can get by calling the 3179 from the Bouygues Telecom mobile line to be terminated. Without the Rio, the new operator cannot reassign you the same number.
Bouygues Telecom’s termination letter and portability
If you delete the Bouygues Telecom mobile plan by having costs to pay or if you ask to be exempt, it is preferable to terminate yourself, by registered letter with acknowledgment of receipt. You can indeed terminate yourself and give the Rio to the new operator. So you master your termination while keeping the mobile line number.
3. How to calculate the termination costs of my Bouygues Telecom mobile package ?
Terminate a Bouygues Telecom mobile package with commitment
Check on your last invoice or customer area if you are still committed, and for how many months.
If you have subscribed a mobile plan with a 12 -month commitment, you will have to pay all the monthly payments remaining until the end of the commitment period.
If you have taken out a 24 -month commitment, you will have to pay the monthly payments until the end of the 12th month, plus a quarter of the monthly payments that remain until the end of the 24th month.
To automatically calculate the termination costs, you can use our online simulator.
4. How not to pay the termination fees ?
What reasons do not pay the termination fees ?
If you can justify one of legitimate reasons Who follow, you will not have to pay the costs when terminating your Bouygues Telecom mobile package:
- move to an area in mainland France or the service is inaccessible, or for a long time outside the metropolitan territory;
- Handicap or illness making it impossible to use mobile, death;
- Notification of admissibility in individuals’ over -indebtedness committee;
- unemployment following a dismissal of a permanent contract which you became aware of during the commitment period;
- detention, for a minimum duration of 3 months, in a penitentiary establishment;
- force majeure as defined by the French courts.
How to terminate Bouygues Telecom Mobile at no cost ?
In all these cases, solve by registered letter with acknowledgment of receipt sent to Bouygues Telecom, joining a proof of your situation.
5. The letter of termination of a Bouygues mobile package
What termination letter to send to Bouygues Telecom ?
Stopping a Bouygues mobile subscription goes through sending a registered breakdown letter with acknowledgment of receipt. This method is the safest and most effective to put an end to your Oontrat. In the event of a dispute with the operator, the acknowledgment of receipt may serve as undeniable evidence.
How the termination letter service works ?
Letter termination offers you a Termination letter model adapted to Bouygues Telecom mobile packages. The typical letter is interactive and its writing is automatically modified according to the conditions of termination of the mobile package. Whatever the reason, you have a mail validated by Bouygues Telecom, which allows you to terminate the mobile package quickly. If you request an exemption from termination fees, the content of the letter model resumes exactly the necessary terms. You just have to attach your proof and send the registered letter with acknowledgment of receipt.
The type of termination of a Bouygues mobile package
Here is an example of a letter of termination of a Bouygues Telecom mobile offer:
Bouygues mobile package letter model
Registered termination letter with acknowledgment of receipt
Subject: termination of the Bouygues Telecom mobile subscription
I inform you today by this letter of termination sent by registered mail, that I would like to put an end to my Bouygues mobile package, for the customer number (indicate your subscriber number).
Faithful customer and my commitment period being completed, I note that your services no longer suit me, and I want to take advantage of the more attractive offer of another operator. I therefore announce my decision to terminate my subscription, and ask you to make the appropriate measures to end the contract that binds us.
My termination request must be taken into account by you within 10 days of receipt of this letter, in accordance with article L. 224-39 of the Consumer Code. Thank you for sending me back a letter confirming me the term of my contract.
In the meantime, please accept, madam, sir, the expression of my distinguished greetings.
6. Our other Bouygues termination guides
To understand everything about termination steps, here are our focus guides.
- BOX Asso Bouygues termination
- Bouygues Mobile termination
- Bouygues mobile insurance termination
- Bouygues Internet box return
- Internet termination in 6 points
- 4G bouygues key termination
- Box + mobile bouygues termination
- Termination of an internet package
- Bouygues termination fees
Send your termination letter by registered mail, without getting around
- In partnership with La Poste
- Service available 24 hours a day, 7 days a week
- No more trips, you save time !
Trell Bouygues in 2 minutes
- This model contains the formulations for all reasons, and theBouygues Telecom termination address.
- Quickly personalized your Bouygues Telecom termination letter with your contact details and your contract cloud.
- Send your mail from your computer by registered mail. The post will print it and put it back in hand Bouygues Telecom customer service.
In partnership with
Send your termination letter by registered post,
without moving ! in 2min