Orange launches a campaign to change its white decoders, UHD90, by UHD TV

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Orange TV 4 decoder still updated

We were talking to you at the beginning of the month of the availability of the software update 02.88.40 for the TV 4 decoder. According to two readers that we thank, Christophe and Louis, this version is already in ancient history since the firmware 02.90.42 has already been deployed by Orange since mid-March for this same TV decoder 4.

Obviously, as always, no information on the improvements made. One might also wonder if there is really an interest in publishing a news on this subject with so little information but that has at least the merit of warning you of the availability of an update and you allow you to check if it corrects any bugs that you may meet.

News published by Julien Sambourg on Friday March 24, 2023 at 5:19 PM
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Associated brand: Orange
Associated categories: Router Modem Lounge player
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Orange launches a campaign to change its white decoders, UHD90, by UHD TV

Orange has launched an information campaign for its customers who have a white decoder. This will be changed for everyone and the operation will be free. In some cases, the Livebox will also be changed.

If you are at Orange and you have a white decoder, you have received or go and receive a letter informing you of the change in your equipment.

Indeed, this decoder which now has several years on the counter will no longer be updated and will stop operating on November 9, according to a letter received by our reader Maxime.

A completely free change

Orange will therefore exchange your white TV decoder by the latest release: the UHD TV decoder which is much smaller and capable of displaying 4K images, but also to make you enjoy applications such as Netflix, Disney+ or Prime Video as well as other services such as virtual digital recorder.

In the event that the Livebox is old, it will also be replaced by a more recent livebox, the Livebox 4. Finally, it will be possible to link the two devices directly to Wi-Fi, so you can store your cables or your CPL kit.

The change will be completely free for the customer and there will be no modification of the offer or any increase in the price of the subscription.

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Patrick October 6, 2022 at 11:26

Hello: Since I have the fiber, I was changed this decoder which worked by satellite actually. Orange to stop the marketing of satellite TV since April 2021. On the other hand, customers already equipped before this date of the satellite decoder will obviously be able to keep it in case for example, of white zone, with a proposal via a letter, a new Satellite Decoder Canal+, in order to receive the TNT channels , and for those who are subscribed to Canal, given the little flow allowing to receive TV by ADSL. Today with my new Open Max 150 GB Fiber contract, I was entitled to 2 UHD decoders. Subscriber to Canal+, this allows me to receive all my channel bouquets, both by the orange portal, as by the channel portal+. In addition, with this orange decoder, this allows me to continue to receive all the channels of the TF1 group, not available at the moment, following the conflict between Canal and the TF1 group.

Doortje October 7, 2022 at 6:32 PM

Good evening
I asked for this new UHD TV box last year to access the Netflix and Disney + channels and I had to pay 50 Euro ! And free

Sasoa October 8, 2022 at 10:47 am

Good morning
Orange changes the decoder for free but what they don’t say is that you will no longer have access to the recording option if you had it before.
It is therefore necessary to repay 10 € to send an external hard drive but 4 €/month to have this option
So for me there is no longer the same offer as before ..
Knowing that I of course try by myself with a USB key or an external hard drive impossible to format it for Orange ..
So I unfortunately learn to do without one more option with them ..

Monique October 9, 2022 at 4:51 PM

When will we receive new boxes and decoders, for the moment no letters
THANKS

Sébastien October 10, 2022 at 4:01 PM

I changed the decoder 1 month ago and I am asked 40 € and the free C

Monique October 10, 2022 at 4:58 PM

I received the new Decoder (black) but the previous one had a recording function- a small case to insert- Or the new one does not have one
What should I do ?

Geoffrey October 10, 2022 at 5:03 PM

Hello, this decoder has a cloud recording function. Just press the recording key so that it can be done simply as before but now the recordings are accessible from everywhere if you log in with your account.

Samiz October 11, 2022 at 2:18 PM

I have orange fiber but I don’t have a TV receiver. Today I want it but free of charge without paying 40 €.it would be good if orange does it

francise October 15, 2022 at 6:46 PM

hello still nothing received for the change of TV receiver

Eliane October 20, 2022 at 9:50 am

I receive a letter that tells me that I will receive a new TV decoder and a new livebox.

It is specified that I have to enter a mobile number in my Orange customer area so that the configuration is automatically done without me to enter my identifiers and password.

I don’t have an orange mobile subscription.

What should I do, please answer me.

Geoffrey October 20, 2022 at 9:58 am

Hello, you can put a mobile number from another operator without problem.

Eliane October 20, 2022 at 2:06 p.m

Thank you very much Geoffrey for your answer.
Good end of the day to you.
Sincerely

Evelyne October 20, 2022 at 6:12 PM

I have an old TV without HDMI connection. I received the new decoder but despite an adapter Spell/HDMI no mage on TV . And at Orange I am told that I have to change TV. Inadmissible not to have to think that
Customer equipment could not bear this imposed change of decoder. Is there a solution to avoid buying a new TV? Are there screech/ HDMI adapter for UHD?

Fremont Véronique October 21, 2022 at 21:51

I have not yet received the mail for change of orange decoder today from 21 I asked to change the orange decoder and ask me 50 € concerning activation and subscription is it normal

Fremont Véronique October 21, 2022 at 21:52

I have not yet received the mail for change of orange decoder today from 21 I asked to change the orange decoder and I bill € 50 regarding activation and the subscription is it normal

Christian October 22, 2022 at 12:03

Still no letter for white decoder exchange

Gilles October 26, 2022 at 11:27 PM

We have just received this mail. We had bought 1 film which is in the white decoder . How to recover it . THANKS

Guy October 28, 2022 at 9:43 am

I received and installed the box and the decoder. Everything works except access to the registration or I am answered that my contract is not compatible. In fact my contract continues to be noted Livebox Zen. What to do?Wouldn’t it be an administrative problem? I’m waiting for a solution

guy October 28, 2022 at 10:17 am

I received and installed the box and the decoder. Everything works except access to recording or it is answered to my request that it is not compatible with my current offer which continues to be indicated Livebox Zen. What to do?

Stéphane October 29, 2022 at 18:40

I installed the new decoder this morning and oh supreme joy, I have access to channels that I did not have before. Publicity shot ?? I am not saying anything for the moment we will see later in case of addition I would carry a complaint for incitement to consumption without consent of the subscriber

Geoffrey October 30, 2022 at 15:49

Hello, Orange gives the benefit of a promotion when changing a decoder. The channels are offered for 3 weeks of memory.

Dominique October 31, 2022 at 2:06 p.m

Good morning
Still no letter for exchange of the old white decoder

Sandrine November 4, 2022 at 8:44 am

Can we change the orange white case for the new case without having previously received a letter from Orange ?
Cdt

Cath November 4, 2022 at 6:23 PM

Hello I received a letter to tell me that I will receive a new decoder thank you for telling me if I can go directly to an agency and I have two decoders will replace the two decoders

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