Freebox Connectic Pop

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How to install your freebox pop ?

Quick internet connection, telephony and optional television with hundreds of TV channels: Freebox Pop is the last free internet box. Design and small, this complete box is also easy to connect. Take advantage of our article to find out how to connect it to ADSL as in fiber. But also, if you took the option, how to connect your Pop Player to take advantage of television. Finally, if you encounter problems during the connection of the Freebox Pop, find the steps to follow at the end of our article.

Posted on 09/30/2022 | Updated on 06/20/2023 | by Laura Cortes

Presentation of the Freebox Pop

There Freebox Pop corresponds to the offer of the same name of the operator Free. The Freebox Pop subscription offers its subscribers a fiber going up to 5 gbit/s descending and 700 mbit/s rising. You will find more information on the Freebox Pop offer, on other free packages but also other operators on our internet tenders comparator.

The Freebox Pop subscription is available:

• in offer triple play (Internet + telephony + TV) for € 29.99/month for 1 year then € 39.99/month, with 1 POP WiFi repeater included;
• in offer Dual Play (Internet + telephony), for € 10 reduction on the first bill, with 1 Pop WiFi repeater included.

You can Refuse the Pop WiFi repeater included If you don’t have the use, however it is included in the price of your subscription.

In addition, you can Subscribe to the additional WiFi Pop repeater option If your residential surface exceeds 80 m². You thus ensure a uniform and fast internet connection in all your accommodation.

Depending on the subscription you have chosen, the Freebox Pop is made up of 1 to 4 boxes ::

• Freebox Server : this is the Internet box, compulsory in any Freebox Pop subscription;
• Freebox Player : this is the TV box, it is optional;
• THE Pop wifi repeater : This is a case that allows you to extend your Internet network. It is included in your option, optional;
• L’Apple TV 4K, optional.

During your subscription, the boxes are included in the Freebox Pop offer, but they are to be asked during your subscription.

What is composed of Freebox Pop equipment ?

When you receive your free package following your subscription to the Freebox Pop subscription, you will receive 1 to 4 boxes, depending on the options you have chosen.

• Cardboard 1 is the cardboard of the Freebox Server Pop, which all the subscribers receive, in Dual Play as triple play.
• Cardboard 2 is the Freebox Player Pop. It is optional, to have access to television and the options associated with TV.
• Cardboard 3 is included for free in the offer Dual Play Or triple play, But must be asked for during the subscription.
• Cardboard 4 corresponds to the Apple TV 4K, available as an option with the Freebox Pop and Freebox Delta subscription.

To make sure that the Connection of your Freebox Server Pop in ADSL is very effective, you will find that the case lights up. You will only have to follow the installation steps of the Pop Server.

The connection of the freebox server pop fiber

4 precautions to be taken before plugging in your freebox server pop fiber

• Do not look at the light source from cables or optical ports.
• Do not fold the optical cables.
• Do not force the insertion or extraction of optical modules.
• Make the connections in a dust -free space.

1. Place the POP Server near the fiber optic walls.
2. Take the SFP module (supplied) and insert it in the fiber port on the back of the Server Pop case (second from the left).
3. Remove the blue (supplied) Blue Optical Jarretière cap. Insert the connector into the SFP module you have just installed in your Server Pop.
4. On the other side of the optical garter, remove the transparent cork on the green side. Insert it into the corresponding port of the wall optical socket.
5. Take the power cable. Insert it into the power supply port of the Server Pop case (back, top in the center).
6. Connect the sector outlet to a wall outlet close to your POP Server.

Putting on, the Pop server will start. The message “Step 1” will appear on the top of the case. You just have to wait until the end of the 3 steps of installation.

How to install the freebox Pop Player freebox ?

POP PLOYER is a multimedia box to place near your TV. He Allows you to enjoy the television channels and associated services, as well as possible Free TV options.

Beforehand, Your POP Server must be installed and functional before installing your POP player.

1. Turn on your TV and put your POLY POP housing nearby, where you want to install it.
2. Insert the HDMI cable (supplied) on the back of your POP player in the HDMI output (in the center).
3. Connect the other end of the HDMI cable to the HDMI port of your TV.
4. Take the POP Player power cable, connect it with the power supply to the back of your housing (the most left).
5. Connect the sector port to your wall outlet.

You just have to connect your Player Pop box to its Pop Server. For this you can connect them:

• in ethernet;
• in wifi.

Advice for better connection

If your POP Player is close to your POP Server, favor a connection in ethernet (Ethernet cable supplied) to get a better flow and therefore better stability and image quality.

You just have to take the POP Player remote control and follow the indications that appear on your TV screen.

How to connect the Apple TV 4K ?

Available as an additional option with your Freebox Delta (or POP) subscription, theApple TV 4K is a case that directly connects to the TV. With its Dolby Vision and Dolby Atoms systems, you will have access to an image quality and its superior. We invite you to use theOqee by free application For Take advantage of Apple features (films, series, music etc.)).

1. Connect the HDMI port to the HDMI cable (supplied). With the other side of the HDMI cable, connect your TV.
2. In the port with a symbol in the form of ~ insert the power cable.
3. Connect the other part of the cable to your wall outlet.
4. Connect the 4K Apple TV to the Internet in Ethernet or via the WiFi network. For an ethernet connection, connect the Apple TV to the Server Delta with the Ethernet cable supplied.
5. Turn on your TV, choose the HDMI channel connected to your 4K Apple TV.

Finally, remove the plastic tab located in the battery compartment of your remote control. You just have to follow the indications appearing on your TV.

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How to connect the WiFi Pop repeater ?

From the subscriber space on the Free site, the Pop wifi repeater is included, on request, in the Freebox Pop package. It allows you to extend the wifi range of the Freebox Server Pop throughout the accommodation. You make sure you have the same signal power in the entire home of your home.

Free invites its subscribers to Download the Freebox Connect application : this one allows among other thingsInstall or reinstall the repeater easily, by following the indications present on the screen.

3 tips for placing your WiFi Pop repeater

• The repeater must be halfway between your Freebox Server and the room where you want WiFi.
• Never install the rehearsal in the same room as the Freebox Server.
• Do not place your wifi repeater over 2 pieces of your Freebox Server Pop, or another WiFi Pop repeater.

1. Connect the repeater to his power supply (supplied). Then connect the block to an electrical outlet. The facade indicator of the pop wifi will flash in white.
2. Wait during the automatic initialization of the WiFi Pop repeater.
3. Observe the WiFi symbol on the facade by referring to the table below:

How to plug the landline phone to the Freebox Pop ?

For Connect your landline phone to the Freebox Pop, Make sure your Freebox is off before making the connections.

1. Connect the telephone adapter (RJ11 to the female leg plug) and connect it to the Tel port (on the back of the Freebox Server).
2. On the adapter, connect the male plug of your landline phone.
3. Start your freebox.

You meet dysfunctions in the Freebox Pop ?

You followed them Freebox Pop connection steps, But you face a dysfunction ? Server Pop which displays a red point, which does not light up or which is blocked in step 2: find here the solutions to these problems.

The Pop server displays a red point

THE Bright red dot on the Pop Server means that it cannot connect to your free equipment. When this light is on, Internet connection, TV services, telephony are not accessible. Follow the following steps:

1. Check the connections, a cable can be poorly connected;
2. Reinstall your Server Pop by following our installation guide present in this article (depending on your ADSL or fiber connection);
3. Wait until the lights appear.

If the red point is always present, we invite you to Contact the Free Assistance Service Online or by phone at 3244.

The Pop server does not light up or that the POP server is blocked in step 2

You made the Connection of your POP Server, but he does not light. You find that no seer is on the facade of the case. To fix this problem :

1. Check the connections of your POP server by making a slight pressure to drive the cables;
2. Make sure that no light witness has turned on;
3. Reinstall the Pop server by following our indications (ADSL or fiber);
4. Disconnect/reconnect the power cable, then try another electrical outlet of your home.

If during the recovery of your server Pop the message “Step 2” is always blocked, we invite you to contact the Free Assistance Service.

The POP Player does not work

If your POP POP Dysfunction, You will have to restart it. For that :

1. Take the POP Player remote control and keep the ON/Off button;
2. On the screen of your TV, choose “Restart”;
3. Disconnect the electric block from your POP player and reconnect it.

You now know how to do the connection of your Freebox Pop equipment yourself. The notions of server, player and WiFi repeater have no secrets for you, and you will easily know how to reinstall them if you are led to move or face a possible dysfunction of one of the boxes. If the equipment seems to you to no longer work, do not hesitate to share it with free customer service which is available at 3244, 7 days a week, from 7 a.m. to midnight.

Other questions about this subject ?

• Is the fiber optical connection ?
• What are the different types of internet connection ?
• What is the double play ?
• What is the ADSL ?

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Freebox Pop: release date, price, technical sheet, all

The Freebox Pop is the name of the latest generation of boxes at free. This round box and its Android TV 9 player are offered from € 29.99 per month for a year and € 39.99 beyond. Release date, price and technical sheet, we tell you everything there is to know about the box.

Click here to take advantage of the Freebox Pop

�� What is the release date of the Freebox Pop ?

Free presented the Freebox Pop during an event in Paris on July 7, 2020. She is now Available for new subscribers on the free site, but also for those who already have a free subscription. It is perfectly possible for them to migrate to the Freebox Pop by going to the “Subscription” page of their Free Account. To date, and despite many delivery problems, the Freebox Pop had 1 million copies distributed on January 1, 2021.

�� What is the price of the subscription, the commissioning and the termination of the Freebox Pop ?

The price of the Freebox Pop is one of the most attractive on the market since it appears at € 29.99 per month without commitment the first year, then € 39.99 per month beyond.

• Subscription price: € 39.99/month (€ 29.99/month for new subscribers in the first year)
• Setup fees : 49 €
• Guarantee deposit: 0 € (direct debit) or € 400 in other cases
• Termination Fee : 49 €
• Duration of engagement: none

Note that it is possible to compose your offer as you wish. It is for example possible to refuse the Player case, to avoid waste. If the price of the subscription remains the same, a reduction of € 10 over the first month of the subscription is however offered. Also note that you can order several repeaters. It costs 20 € per additional repeater (up to 3), not to mention the shipping costs.

�� Can we migrate from another free box to the new Freebox Pop ?

Yes, It is fully possible to change its current free offer, In order to opt for the Freebox Pop. Free has set up a page intended for its current subscribers. The procedure is quite simple and free is rather generous. Indeed, the manufacturer offers free migration to pop if you already have a freebox mini 4K. No need to pay an additional cost. The shipping and shipping costs, which usually peak at 10 euros each, were offered the first month to bring more subscribers to migrate.

⚡️ What are the news of the Freebox Pop ?

The Freebox Pop consists of a server, of a TV box, as well as a wifi mesh repeater. The three extremely compact boxes offer access to the Internet with a descending speed up to 5 Gb/s shared, as well as an improved TV offer under Android TV 9.

Freebox Pop: the server

The white case is the server. This camembert is equipped on the top of a Small OLED screen which allows it to display information in the image, for example, of the Freebox Revolution, such as a QR code to simplify the connection to your WiFi network.

The Freebox Pop is a fiber box. It does not give access to a speed of 10 Gb/s like the Freebox Delta, but still offers a very comfortable 5 Gb/s descendants And 700 Mb/s amounts. This bandwidth is actually shared, Since we take advantage of two Ethernet ports at 1 Gb/s and a port at 2.5 Gb/s. In addition, Wi-Fi 5, which equips the Freebox Pop, does not allow a speed of 5 Gb/s to reach. This speed of descending transfer is therefore well distributed among all the equipment of the house. Note that Free does not automatically activate a 5 Gb/s connection with all Freebox Pop. It is generally bridled to 1 Gb/s.

Be careful however, since this October 7, 2022, the Freebox Pop has been compatible with Wi-Fi 6. Indeed, Free confirmed the thing via an official press release. From now on, the Freebox Pop therefore offers ascending speeds up to 1 GB/s via better modulation and the use of twice as much spectrum (160 MHz). Nevertheless, it should be noted that The Freebox Pop Wi-Fi 6 offer is currently only accessible to new customers. Former users will have to wait before they can migrate.

Since the beginning of the year, the Freewifi community network has not been working on the Freebox Pop. This deactivation has since extended to all freeboxes. With the massive deployment of 4G and the recent arrival of 5G, the operator believes that the service, which allowed Free subscribers to connect to a box from another subscriber, no longer had to be.

Freebox Pop: The TV player

There set-top box, or Player TV if you prefer, is still smaller than the server. We find the same round design as the server, but in a black color. In addition, the Player case does not include No screen. Operating using Android TV 9, it is 4K compatible and with Most HDR (HDR 10, HLG, Dolby Vision and THC Prime) formats).

Software side, it is therefore Android TV 9 that we find on this TV box, as well as a whole new TV interface called Oqee. Simpler and easier to access, it offers better ergonomics and improved navigation possibilities compared to what can be found on the mini 4K. This interface allows you to quickly access any content, whether it is a replay, a series or a VOD film, and of course a live TV channel.

Note however that the Freebox Pop will go under Android TV 10 in 2022. On this subject, Free announced the opening of a phase of public beta. Users who wish can therefore register to discover in preview the new features of the Android TV 10 version of the Freebox Pop. Be careful however, the operation is not without risk since the bugs will be there (some may lead to a box failure of several days).

The box also makes it possible to view to premium video, Disney+, Canal+ and Netflix. Finally, note that the best moments in Ligue 1 will be available for free in the form of extracts. If the entire matches are not accessible, it is still appreciable to watch the most significant moments of your team. Note also that Canal+ Series was offered for a year, while Disney+ was free for 6 months. This is no longer the case, Free having decided to end its Disney+ offer on the Freebox Delta, Pop and Mini 4K.

Freebox Pop: The high -end WiFi repeater

This rehearsal is a mesh repeater (mesh) similar to products like Google Nest Wifi. It allows you to very easily improve the coverage in your home, without having anything to configure. Just connect the repeater to immediately take advantage of an improved wifi network. An LED helps position the repeater at the ideal place. It is possible to add as many repeaters as you wish to strengthen your connectivity. A repeater is included with the Freebox Pop. Note that it will cost you € 10 per additional repeater, the sum corresponding to shipping costs.

⚙️ What is the technical sheet for the Freebox Pop and its player ?

One part, only of the technical sheet of the Freebox Pop Server and Player was revealed:

Freebox Pop Server

• Internet access Fiber 5 GB/S | 700 Mb/s
• WiFi AC 1200 connectivity with MU-MIMO (2.4 + 5 GHz), Multi-AP, AP Steering, positioning LED

There is no point in connecting to the 192 address.168.1.Usual 1 to configure the Freebox Pop. Three very complete means allow you to personalize the operation of the server. Firstly, Freebox OS, that you find with all Freeboxes and not only with the Freebox Pop.

Freebox Pop is a virtual office that brings together several “applications” to set your IP connection, launch downloads, consult the files present on the Freebox (or on the hard drives that are connected), create user accounts, check the identity Connected WiFi devices or even consult the interactive programs guide. Freebox OS was updated at the end of June 2021. This update is almost only aesthetic.

Second way to configure a Freebox Pop: Smartphone application Freebox Connect. This also makes it possible not only to manage your server, but also to adjust many aspects of the operation of the Freebox Pop. Almost all the functions offered by Freebox OS are integrated into it, grouped in a more fun and more intuitive way. The most advanced functions are however absent there.

Third means, the application for smartphone Freebox. It was initially developed to support the launch of the Freebox Delta, but it also works with the Freebox Pop. However, certain functions dedicated to the Freebox Delta will be inaccessible, such as consultation of remote television channels. This function is provided by the OQEE application for iOS, iPados, Tvos and Android. This was unveiled on July 20, 2021.

Freebox Pop Player

• Android TV 9
• SOC Four cores Cortex-A53 AMLOGIC S905X2, more powerful than that of the Freebox Revolution and 40% more economical
• 2 GB of RAM
• 16 GB of internal storage
• WiFi AC connectivity
• Bluetooth 5.0 the
• 4K HDR + Dolbyvision
• Dolby Audio + DTS HD + Dolby Surround 5.1 + Dolby Atmos compatible

The Player case comes with a new remote control. This mainly includes three buttons to directly access Netflix, video premium or the new TV interface of the box.

The Freebox Pop television function is provided by an application called oqee by free. It is accessible directly on the Android TV home screen. This application allows access to the bouquet of free (550 channels, including 220 free), as well as to the main replay services, the recordings made on the virtual hard drive (100 GB free, then it becomes payable) and the controls of the Direct: break, return to the beginning, etc.

This application developed on Android TV for the Freebox Pop was available in July 2021 on four other operating systems: TVOS for Apple TV 4K, iOS for iPhone, iPados for iPad and Android for smartphones and tablets. This application allows access to all the usual OQEE functions and even to take over the viewing of content started on another screen. Thanks to her, a subscriber can watch the OQEE programs even outside his home. And it benefits from several screens, without the multi -screen option. The application authorizes until 5 simultaneous connections maximum.

Finally, note that you have the choice of player with the freebox pop. If you mainly have Apple devices, you can buy an Apple TV 4K from free. Its price is 96 euros, or 2 euros per month for two years. Oqee is preinstalled. It connects to itself to the WiFi network of the Freebox. And it is accompanied by a specific remote control. The price of the Freebox Pop subscription does not change.

�� What is the connection of the Freebox Pop ?

The three boxes unveiled by Free have a fairly complete connection:

Freebox Pop Server

• 1 Ethernet Port 2.5 GB/S
• 2 Ethernet 1 Gb/s ports
• 1 port xdsl
• 1 phone port (RJ11)
• 1 SFP port (fiber)
• 1 power supply (USB Type C)
• 1 USB 3 port

Freebox Pop Player

• 1 Ethernet port 1 Gb/s
• 1 HDMI 2 port.1
• 1 S/PDIF port
• 1 Port TNT DVB-T2 antenna
• 1 USB 3 port

Freebox Pop repeat

• 1 Ethernet port
• 1 power supply (USB Type C)
• 1 “Reset” button

�� What box does the Freebox Pop really replace ?

Xavier Niel had announced during the launch of the Freebox Delta that the launches of new boxes would now take place “Every two to three years”, Instead of the eight years that had separated the release of the Freebox Revolution and Delta. The Freebox Delta and One having been unveiled in 2018, we could expect a new high -end box.

But while we thought this box was going to replace The Freebox Mini 4K, It seems in the end thatIt also succeeds the Freebox Revolution. In May 2019, during the Market Days capital, Xavier Niel had indeed affirmed his desire to find a “Center of range” more accessible. He then talked about a “Extremely disruptive product on the fixed”.

Free has since updated its site, and we can see that the new offer does not ultimately replace any existing offer, at least for the moment. What do you think of the Freebox Pop ? Share your opinion in the comments !

�� Our impressions on the Freebox Pop on video

Click here to take advantage of the Freebox Pop