The advantages of your account | Decathlon, the Decathlon loyalty program evolves
Decathlon loyalty
You are rather fitness lessons at home or a family bike ride ? We support you in the practice of your sport and your leisure activities whatever your sports level !
Decathlon loyalty
One free account to live sport and enjoy our advantages
• Simplify your purchases and feedback
• Win Decate’Club loyalty points
• Take advantage of all our services
• Sports with Decathlon
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Gain loyalty points with Decat’club
Decathlon rewards your commitment ! Gain loyalty points for each purchase, sports session, eco-responsible action or notice filed on a product purchased and transform them into exclusive rewards (gift cards, sports sessions and much more !)).
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Everyone has the right to take the time to change their minds
The 100% free application to practice your favorite sports
And if you gave a second life to your old equipment
SIMPLIFY YOUR PURCHASES AND RETURNS
Make a return or an exchange, follow your orders, consult the stock in stores or receive sports advice . Nothing could be simpler with your free decathlon account !
Our services
Because the life of a product does not stop during your purchase, Decathlon accompanies you for financing, insurance, repair, rental and even recovery when your needs are no longer the same !
Bike, fitness equipment, skis. Consider your equipment, it is immediately bought by bank transfer or in voucher. Your sports equipment will make euros !
It’s new, subscribe to your sports equipment thanks to the rental !
Practice in all serenity. Fall, shock, accident, hanging: we take care of your product repairs.
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Play sports with Decathlon
You are rather fitness lessons at home or a family bike ride ? We support you in the practice of your sport and your leisure activities whatever your sports level !
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Pressroom
Since the summer of 2021, the Decathlon loyalty program has evolved to be as close as possible to the needs of customers and the DNA of the brand. April 2022 marks the launch of the national communication campaign called “spotlight” around the new Decathlon loyalty program, Decat’club.
This program bears the values of Decathlon : sport everywhere and for everyone, protection of playgrounds, sensitivity to eco-design and the diversity of the offer offered thanks to the local network.
Decathlon’s desire, through this new program, is to encourage the sports customer to take care of him and to be rewarded up to his commitment. Thus, the client members of the program Decat’club will be able to accumulate points via various actions, and no longer only when purchases.
The challenge of teams, to encourage customers looking for their well-being, is to offer An ever more extensive catalog of awards and allow them to spend their “points” in Decathlon stores, but also with a partner.
Today 9 (Alltricks, Trainme, Nextory, Skimium, Allcolibri, Cyclofix, Anybuddy, Faodette but also Decathlon Travel) These partnerships participate in the diversification of the loyalty program by offering many discounts, test services offered or even the possibility of making donations.
Some concrete examples of points gains:
– By practicing 1 hour of sports activity Made with Decathlon Coach, Decathlon Activities or Via, Decathlon Outdoor applications – as well as using synchronized market applications with Decathlon via Hub Decathlon (Ex: Polar, Fitbit, Garmin Health, etc..))
– By sharing an opinion following the use of products or services.
– By buying a product in store or online on the Decathlon website.FR or the Decathlon Shopping mobile application. Buying an eco-conceived item also allows the customer to have a point bonus.
– By acting for the planet. As soon as the customer participates in a responsible action with Decathlon or buy a used product or that he participates in an event such as the Wold Clean Up Day. The customer will receive bonus points in addition to those related to his transaction.
How to benefit from it ?
Nothing could be simpler, from the site: Decatclub.decathlon.Fr
The program is free: just join it to start benefiting from it. The carriers of an existing Decathlon account will be able to join it from their existing account in 1 click. To facilitate membership in Decat’club, All customers making a purchase for whom they identify with their account Decathlon will automatically become members of the program and will start now to accumulate points.
The creation of a Decathlon account beforehand is necessary for all those who wish to join the Decat’club.
The loyalty card is completely dematerialized.
The program Decat’club can be lived via 2 platforms:
* The Decathlon mobile application or
* The Decatclub website.decathlon.fr to consult the point history, discover the challenges of the moment or transform the points into a gift.
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