How to unsubscribe from Netflix

For any request relating to your termination, you can contact Netflix customer support at 0 800 917 813, From Monday to Saturday, from 10 a.m. to 10 p.m. This number is however controversial. Some Internet users describe it as a scam: Prefer the written way, chat or email ([email protected]) in this case. Netflix is ​​also very responsive on social networks: you will find them under the idntifier @Netflixfr, On Twitter especially.

Terminate Netflix subscription

You like to watch the latest fashionable series, see or review your favorite shows, have a good time in front of your television by choosing the program ? Netflix offers you a Monthly subscription, that allows you to Watch your favorite content from different screens (TV, smartphone or tablet). Imported from the United States, This broadcasting platform is increasingly popular in France, despite a head office located in Luxembourg. Other types of film diffusion platforms like Deezer or Canal Plus already exist. Users often wonder how to close their contract. Here are all the elements to terminate your Netflix subscription.

Conditions to terminate its Netflix subscription

Netflix works on the basis of a monthly subscription. He is tacitly renewed with each deadline. Without intervention on your part, you will therefore continue to pay the formula to which you initially subscribed, or at least the latest. Contracts are without engagement.

It is thanks to your monthly package that you benefit from the Netflix advantages. Before you start, you are already enjoying a 30 -day trial period. Netflix provides you with Three cancellable subscriptions at any time.

Netflix offers 3 formulas that determine the number of devices that can be connected to the account.

• “Essential” subscription : Possibility to watch programs on one screen at a time, standard video quality.
• “Standard” subscription: Possibility to watch programs on two screens at a time, high definition (HD).
• And The “Premium” subscription : Possibility to watch programs on four screens at a time, ultra high definition (UHD).

To terminate, go to your Customer Area or perform them procedures with the third party distributor.

Procedures to do your Netflix termination

You have subscribed directly to Netflix ? Just go to your customer area and choose not to renew your current subscription. Go to the tab Account, Then Subscriptions and billing. Respect the notice of 48 working hours. This means that you will have to submit your termination request two days before the subscription maturity. Saturdays and Sundays do not count.

If, on the other hand, you have subscribed to a third party like Orange, SFR or Bouygues, contact customer service directly, or follow the termination methods specific to each distributor. For example, with Red SFR, you can terminate directly from your personal account on your television screen, in subscription management.

Note thatIt is not possible to terminate your subscription from a game console (PlayStation or Xbox). This procedure can be done only from a computer, the mobile application or your internet supplier and TV (Bouygues, SFR or Orange).

Regardless of your means of termination, if you terminate your subscription during the trial period, you can still continue to take advantage of Netflix throughout the month, until the Anniversary date has passed.

Terminate Netflix from a computer or smartphone

If you want to terminate Netflix from a computer, the steps are as follows:

• Connect to your Netflix account.
• Go to the “Account” section.
• Then select “Cancel the subscription”.
• You just have to confirm your termination.

This is the same procedure from a smartphone or tablet. You will then have to receive an email confirming your termination request.

Terminate Netflix with Orange (Livebox)

To terminate your Netflix subscription from your Livebox, you must follow these 4 simple steps:

• Start by going to your Orange customer area.
• Go to the “termination TV options” section.
• Choose “Netflix”.
• Confirm the termination.

Remove with Bouygues (Bbox)

If your Internet service provider is Bouygues, the Netflix termination steps are very similar to those of Orange.

• Connect to your Bouygues customer area.
• Go to “My offer and my options”.
• Then click on “My detained options”.
• Select Netflix and validate your termination.

Terminate with SFR

If you are at SFR, the procedure for terminating your Netflix subscription is very simple. Simply :

• Connect to your SFR customer area.
• Go to the “My options” section.
• Click on “Netflix SFR”.
• And, to confirm your termination request.

Terminate Netflix with Free (Freebox)

Note that according to your Free Subscription, termination of your Netflix subscription is not possible. This is particularly the case with a Freebox One or a Freebox Delta. With these boxes, the Netflix subscription is directly included in the Internet offer. In this case, you must then terminate all of your subscription and not just your Netflix account.

To find out if you can just cancel your Netflix subscription, contact Free Assistance. You can also manage your subscription by connecting to your free subscriber space and by going to “My Netflix offer”.

Consequences of a Netflix termination

After your termination, know that you can always reactivate your account, since it is not a termination per se, but rather an account closure.

Indeed, canceling an automatic renewal refers only to payments. This is why your access to the service stops the samples, but your recorded data (favorites, readings) is not erased.

Contact Netflix

For any request relating to your termination, you can contact Netflix customer support at 0 800 917 813, From Monday to Saturday, from 10 a.m. to 10 p.m. This number is however controversial. Some Internet users describe it as a scam: Prefer the written way, chat or email ([email protected]) in this case. Netflix is ​​also very responsive on social networks: you will find them under the idntifier @Netflixfr, On Twitter especially.

In addition, the live chat is also at your disposal for any technical detail. To do this, go to your Neflix application, click on More or profile, Then Help. Tap the button To call Or Cat. You can also contact them by form, or by post.

Netflix Luxembourg Sarl
Customer service
26 Boulevard Royal, 205
L-2449 Luxembourg

It is best to send This registered mail with acknowledgment of receipt in order to keep proof of his date of dispatch.

20 reflections on “termination Netflix subscription”

May 24, 2023 at 6 h 57 min

With Canal Plus I have a Netflix subscription, I have just had the orange fiber installed which invoices me 17 euros of Netflix subscription, it is impossible to have the Netflix Orange subscription cancels which is duplicating

July 13, 2022 at 4 h 56 min

I have Canal Sat and Nexflix in my canlsat subscription. By terminating my SAT canal subscription, does it terminate my Nexflix subscription ?

November 30, 2021 at 2:55 p.m

I never asked to have Netflix in my free subscription and in addition I pay for 4 screens while I live alone
And the worst is that I pay 8.99EUR In addition
I don’t know what to do to stop Netflix
It is shameful

October 17, 2021 at 8:27 p.m

I have a Canal+ Netflix subscription and an Orange Netflix subscription. I want to unsubscribe to Canal+Netflix so keep a single subscription.

February 7, 2019 at 4:49 p.m

little problem
I just went from sfr to free and I have no longer Netflix
And my television is too old to go from my computer to my television
I would like to continue my subscription dear my friend who is on orange
Should I unsubscribe ?
or can I make the transfer ?

January 4, 2019 at 8:30 a.m
I would like to terminate my contract with you
thank you for your understanding
M. Frey
August 1, 2018 at 1:54 p.m
I want to terminate my Netflix subscription and I can’t, I need help
May 2, 2018 at 1:45 p.m

Hello, After trying Netflix (by orange) in free months, after having terminated my subscription within the deadline, Orange always leaves 7.99 euros – 2 threads still today (1 at Orange, 1 at Netflix) and each send me the other to block my samples …So you are all champions with your free months which are billed to us anyway !!

April 11, 2018 at 6:58 p.m

hello I want to unsubscribe from my test month at Netflix offered by my SFR operator how should I proceed?

How to unsubscribe from Netflix ?

You have tested Netflix and you realized that this VOD service (Video on Demand or Video on request in French) does not meet your expectations ? You can no longer afford this type of service or you find it too expensive ? Whether you want to terminate your subscription from the customer area of ​​your ISP (Internet access provider) or from your computer, tablet or smartphone, we will explain to you, in this article, what are the steps to do to unsubscribe from Netflix.

Posted on 01/18/2023 | Updated on 07/19/2023 | by Vanessa Rollot

Presentation of the Netflix platform

Netflix is a streaming service allowing his subscribers to look Films and series On a device capable of connecting to the Internet. This SVOD platform (Video subcription We ask) also offers a vast catalog in terms of documentaries and anime. This is a Subscription without commitment which is renewed every month. So you can terminate it at any time.

Although being the best known of all streaming services, competition becomes more and more harsh, especially since theIncrease in the price of subscriptions in 2021. This is why many people want end their Netflix subscription.

The simplest means to un undurial from Netflix

For terminate a Netflix subscription, The simplest approach is to terminate the option through:

• application;
• the website;
• iTunes.

Unsubscribe from the application

For unsubscribe from Netflix from the application, simply :

• launch the application ;
• Select the main user;
• Click on the user’s profile image;
• Select the “Account” section which will redirect you to the settings of your Netflix account;
• Scroll until the “Cancel the subscription” button appear;
• Click on this button (you will be redirected to a new page);
• Confirm the termination of your subscription by clicking on the “Complete the cancellation” button.

Unsubscribe from the website

For terminate your Netflix subscription from the website official, you must:

• Open the Netflix site page;
• log in ;
• Go to the “My Account” section by passing the mouse to your profile image;
• Click on the “Cancel the subscription” button;
• Confirm the unsubscription by clicking on the “Complete the cancellation” button.

Unsubscribe from iTunes

If you have subscribed to a Netflix subscription From a Mac, a MacBook, an iPad or an iPhone via iTunes, to terminate it, you must:

• Open the iTunes application;
• Connect with your identifiers;
• Click on “Account”;
• Go to the “Information on account” section;
• Click on “settings”;
• Go to the “Subscription” tab;
• Click on “Manage”;
• Select Netflix;
• Click on “Cancel the subscription”;
• Finish by clicking on “Confirm”.

At the end of these steps, 2 important information is communicated to you:

1. The cancellation will be effective at the end of the current invoicing period;
2. If you come back within 10 months, you will find your profile, your favorites, your reading preferences and the details of your account.

Whether you terminate your account through the site or the application, An email will be sent to you to confirm the unsubscription.

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Terminate Netflix according to its internet service provider

Netflix is ​​available from many Internet box operators. Some ISPs, such as Orange, Bouygues or SFR offer this streaming service in the form ofpaid option. The Free Internet access provider offers 2 possibilities:

• Netflix is ​​integrated directly into your box offer;
• You can benefit from Netflix thanks to the paid option.

We will explain how terminate your Netflix subscription according to each internet service provider.

Netflix subscription termination…	Orange		Bouygues	SFR	Free
	Before 06/10/2022	After 06/10/2022			Freebox Delta and One	Freebox Revolution, Mini 4K and Pop
via The Internet operator’s website	✅	✅	✅	Impossible termination because the option is included in the offer
via The Netflix website	✅	✅	✅
via Netflix application	✅	✅	✅

Summary table of termination means according to each internet access provider

Livebox Orange Internet offer

For Unsubscribe from Netflix at Orange, You can request it at any time. However, the termination methods are different depending on your offer.

If you have subscribed to a Netflix subscription with Orange Before 06/10/2022, The termination will be via Netflix application or website. For this, you must:

• Go to the application or to the Netflix website;
• log in ;
• Access the “Account” section;
• Click on the “Cancel the subscription” button;
• Confirm the termination of your subscription by clicking on the “Complete the cancellation” button.

If you have subscribed to a Netflix subscription with Orange From 06/10/2022, you have to :

• Go to your Orange customer area or to the “Orange and me” application available on Android and iOS;
• Go to the “Offer and options” section;
• Select Netflix;
• terminate.

You will keep your subscription until the end of the current month.

If you had chosen the Netflix option with the OCS+Netflix Pack, you have to terminate the entire pack. For this, you must:

• Go to your Orange customer area or to the “Orange and me” application;
• Go to the “Offer and options” section;
• Select the OCS+Netflix pack;
• terminate.

You will benefit from the OCS+Netflix pack until the end of the month in progress. If despite everything, you want to continue to take advantage of OCS, you will have to take out a new subscription as of the month following termination.

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Internet offer Bbox Bouygues

For An termination of your Netflix subscription at Bouygues Telecom, simply :

• Connect to your Bouygues customer area;
• Go to the “My offer and my options” section;
• Click on “My detained options”;
• Choose “Netflix”;
• Click on “terminate”;
• Press “Confirm” to complete the termination procedure.

Internet offer box SFR

Two options are available to you If you are SFR subscribers. Indeed, the Netflix option can be terminated from your SFR customer area, from the Netflix application or from the Netflix website. If you unsubscribe Through the Internet access provider, You will have to:

• Go to your SFR customer area;
• Go to the “My options” section;
• Click on “Netflix SFR”;
• terminate.

If you want to unsubscribe Through the Netflix site or application, The procedure is the same as for that of the simplest means in order to unsubscribe from Netflix seen a little higher.

If you resound directly on the official Netflix website or on the application, it is possible that the option always appears on your SFR invoices even if it is not billed. To remedy it, you must contact customer service so that it will withdraw it.

Freebox Free Internet offer

The case of Free is a bit special, Because as we have explained to you, this operator offers 2 choices to take advantage of the Netflix platform.

If you are Freebox Delta or One subscriber, The “Essential” Netflix subscription is Included in your offer. Even if you do not want to benefit from the advantages of the streaming platform, the service remains included in your offer without additional cost. Termination is therefore not possible with freebox delta or freebox one offers.

For the Freebox Mini 4K, Freebox Revolution and Freebox Pop subscribers, The termination of the SVOD subscription will be via Netflix application or website. For this, you must:

• Start the application or go to the site;
• Select the main user;
• Click on the user’s profile image;
• Select the “Account” section which will redirect you to the settings of your Netflix account;
• Scroll until the “Cancel the subscription” button appear;
• Click on this button (you will be redirected to a new page);
• Confirm the termination of your subscription by clicking on the “Complete the cancellation” button.

Take advantage of the trial offer for free

People wanting Test the VOD Netflix platform can do so so free, and this for a period of 1 month. If after 30 days of testing, you want to extend the subscription, no approach is necessary since it is done automatically. You can continue to take advantage of Netflix services and the amount of your invoice will be between € 5.99 (essential offer with ad) and € 17.99 (premium offer) depending on the option you have chosen. However, if you are not fully satisfied or if you do not want to extend, you must end it within the time limit, otherwise the first monthly payment will be taken from your account and cannot be reimbursed.

What becomes of your Netflix account after termination ?

Some subscribers resilient their Netflix offer for various reasons (change in streaming service, financial problems, etc.). As these are offers without obligation, you can completely unsubscribe for a given time and reactivate your account a little later. However, after a period of 10 months of inactivity, Your account will be automatically deleted.

If you are sure of your choice and you no longer want to benefit from the Netflix platform, we recommend that you delete your personal data (name, first name, postal address, email, etc.) as well as your bank details used during subscription to the ‘Netflix offer. In this way, you will avoid any risk of fraudulent use. To do this, you can request it by contacting Netflix customer service at this address: [email protected].

• Netflix offers being without commitment, there is therefore no expenses to be expected during the termination of these. So you can unsubscribe at any time without additional cost.
• The termination is not effective when you request it, so you can still use your account until the end of the current due date.

For a few years, many VOD platforms such as Disney+, Apple+ or Amazon Prime Video have emerged. Nevertheless, Netflix remains the most famous streaming video platform in France and the world. To find out more about Internet offers offering the Netflix option, discover our article “Which box to choose to have Netflix ? “Fancy a TV evening, with family or friends, comfortably installed on your sofa ? Our article “How to have Netflix on your TV ? ” is made for you ! To find the best internet offer, take a look at our internet tenders comparator and our cheap offer comparator

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