SFR termination

The minimum rate is € 7.99 to send your SFR termination letter. The shipment is made in recommended with acknowledgment of receipt. It includes printing, posting by post and monitoring your mail. Payment is possible by bank card or with Paypal.

How to terminate my SFR mobile or box subscription ?

To meet all your needs, whether for a move, a more suitable offer, a new mobile or for the termination of a service, we offer you a connection with an advisor SFR. Click on the button Be reminded of, Then enter your number to be contacted (the call number may be displayed as masked) and enjoy a personalized support.

Check the conditions for terminating your subscription

A SFR Mobile or SFR Box offer can be terminated at any time.

• You have taken out an offer with a commitment of 12 or 24 months and this period is completed: no termination fees will be charged.
• You have subscribed a Mobile offer with commitment of 12 or 24 months : if you have not completed your commitment period, simulate your mobile termination fees
• You have subscribed a Box offer with 12 or 24 months commitment : If you have not completed your commitment period, simulate your box termination fees

To access the simulation tool, it is necessary to authenticate you. If you do not know your username and/or password, click here.

I want to terminate a SFR mobile offer

To note

To note

The termination of a mobile offer can cause the loss of your multi-pack discount. To find out more, click here.

To know before terminating your SFR mobile subscription

• Your situation evolves ? Termination may not be the solution. If your current offer no longer seems to you adapted to your needs, you could change your offer.
• You have benefited from an ease of payment allowing your SFR mobile phone to be paid in several times at no cost ? All the remaining monthly payments will be due. Indeed, the Châtel law does not apply to this service. You will therefore have to add the price of the price of your mobile to any termination costs.

I make my request for termination

Contact a phone advisor to 1023 or 09 70 83 10 23 (free call), Monday to Saturday, from 8 a.m. to 8 p.m. He will give you the postal address to which to send your termination mail.

To know

To know

• Only the line holder can terminate a subscription. He must therefore be present during the call.
• Different postal addresses are available on the internet. To guarantee the optimal treatment of your termination request, Only the address communicated by an SFR customer service advisor is to be taken into account.

As of the day after receipt of your mail, the termination will be effective within 10 days. And if you wish to choose your termination date, it can be carried out up to 60 days after receipt of your mail. In both cases, you will then receive an email or a letter confirming the taking into account of your request.

During this period, you can change your mind at any time and Cancel your request up to 1 day before the termination date.

It is also possible to terminate your offer online from the SFR customer area.

To note

To note

By mail or online, SFR customer service advisers are available to support you in all your procedures and can be reached by phone or on cat.

I wish to cancel my mobile termination

If you change your mind, you can Cancel your request up to 1 day before the termination date. To do this, go to your SFR customer area and click on the link Follow/cancel my termination In the my offer section.

I wish to terminate a SFR box offer

To note

To note

Termination of your fixed offer may cause the loss of your multi-pack discount. To find out more, click here.

To know before terminating your SFR mobile subscription

Your situation evolves ? Termination may not be the solution.

I make my Box termination request

Contact a phone advisor to 1023 or 09 70 83 10 23 (free call), Monday to Saturday, from 8 a.m. to 8 p.m. He will give you the postal address to which to send your termination mail.

To know

To know

• Only the line holder can terminate a subscription. He must therefore be present during the call.
• Different postal addresses are available on the internet. To guarantee the optimal treatment of your termination request, Only the address communicated by an SFR customer service advisor is to be taken into account.

As of the day after receipt of your mail, the termination will be effective within 10 days or beyond. Indeed, if you wish to choose your termination date, it can be carried out up to 60 days after receipt of your mail. In any case, you will then receive an email or a letter confirming the taking into account of your request.

During this period, you can change your mind at any time and Cancel your request up to 1 day before the termination date.

It is also possible to terminate your offer online from the SFR customer area.

To note

To note

By mail or online, SFR customer service advisers are available to support you in all your procedures and can be reached by phone or on cat.

I wish to cancel my box termination

If you change your mind, you can Cancel your request up to 1 day before the termination date. To do this, go to your SFR customer area and click on the link Follow/cancel my termination In the my offer section.

And after termination.

When your termination is effective, you no longer have access to the services associated with your SFR Box or Mobile offer.

However, you can still:

• Access the history of your last 12 invoices on your SFR customer area, Conso and invoices> Invoice section, for 1 year,
• Consult your termination invoice 15 days after the effective termination of your offer, sections Consumption and invoices> invoices,
• proceed to Payment of the closing invoice On your SFR customer area, consumer and invoices sections> invoice,
• Access your sfr mail mailbox with your usual identifiers,
• View the purchased videos (VOD is) on the SFR TV application for 5 years.

And if you want to take out a SFR offer again, Contact SFR customer service by phone at 1099.

To go further: Understand my termination costs

You have a 12 -month commitment

If you resound your subscription before the end of this duration, you remain liable for the remaining monthly payments until the end of your contract.

For example, if your 12 -month -old engagement period ends in March 2019, and you resound in June 2018, you will have to pay the monthly subscription from June to March.

You have a 24 -month commitment with subsidized equipment and you resound before the 12th month

• Your contract has been taken out Before 01/01/2023 : You are liable for all the sums remaining due until the end of the 12th month to which are added, from the 13th month, 25% of the sums due to the end of your commitment.
• Your contract has been taken out From 01/01/2023 : you are liable for all the sums remaining due until the end of the 12th month to which are added, from the 13th month, 20% of the sums due to the end of your commitment.

You have a 24 -month engagement with subsidized equipment and you resound after the 12th month

• Your contract has been taken out Before 01/01/2023 : You are liable for 25% of the sums remaining due to the end of your commitment.

• Your contract has been taken out From 01/01/2023 : You are liable for 20% of the remaining sums until the end of the engagement.

On this subject, users also consulted:

• How to change fixed or mobile SFR offer ?
• SFR Box subscribers: all about moving
• How to restore my SFR Box equipment ?
• How to change operator while keeping my fixed line number thanks to the number portability ?
• Former SFR subscribers: how to set the invoice for my previous contract ?

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SFR termination

SFR termination: select a service to be terminated

No need to look for the termination address, we have found it for you ! Select a service to add it to your letter.

Select a service

Please select a service to customize your termination letter

Select the company to be terminated

Please select a company to customize your termination letter

Select an offer

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The termination address has been added to your letter !

Terminate my contract
Your registered mail will be sent by

Quick in 2 minutes, your termination letter is ready. Send it by registered mail, from home.

Effective shipping is provided by post. A factor will distribute it in hand specific to its recipient.

Secure pay in peace via Paypal or by bank card (Payplug). Your letters are encrypted and secure.

Thanks to our interactive sending service, You can effectively terminate your SFR mobile or internet package. You just have to choose the pre-filled letter model of your choice and send it online, without having to move. You will find more information on the termination of an SFR contract in our special file.

How to write your SFR termination letter ?

What is the advantage of our termination letter models ?

We provide you with interactive termination letter models. You will find the SFR type letter by indicating the name of the brand in the search engine. Specifying the Reason for termination, Mail content will automatically appear. You will save time and can quickly send your request.

What elements include in its SFR termination letter ?

You will have to indicate your contact details, your contract number and the reason for termination in your SFR termination letter. However, you don’t have to look for SFR termination address, It will appear when you select the type of contract you want to stop (Internet box or mobile package).

What is the price of the R outbrow service.com ?

The minimum rate is € 7.99 to send your SFR termination letter. The shipment is made in recommended with acknowledgment of receipt. It includes printing, posting by post and monitoring your mail. Payment is possible by bank card or with Paypal.

How to use our sending service to terminate an SFR offer ?

What becomes of my SFR termination letter model once completed ?

When you have finished filling in your SFR termination letter model and you have confirmed your shipment, you have nothing more to do. Your mail will be supported by our partner La Poste. He will be given hand -handed to SFR customer service by the factor.

How to follow the distribution of my SFR termination letter ?

Throughout the distribution of your SFR termination letter, you will receive tracking emails. You can also access a tracking space using a personal code.