Video. Giant breakdown on the orange network: what happened Tuesday? The network remains under vigilance

Since 8:30 p.m. Tuesday evening, “all Orange services have been functional again. Orange apologizes for the inconvenience, “assured the operator in a press release and on social networks.

Telephony: Back to normal at Orange after a giant breakdown on the mobile network

Calls made via the Orange mobile network were widely disrupted Tuesday, May 30 in the afternoon.

The operator’s teams announced, around 8:30 pm, a “return to normal”.
The network remains under surveillance, however.

From Aveyron, in Finistère, via the Dordogne, the Orange network was largely disrupted, Tuesday May 30 during the day. Several users had indicated that they encountered problems via the specialized DowndeTector site. A breakdown that affected the mobile phone network while Internet services remained functional as well as fixed calls. After working hours, “all functional services” from Orange returned to normal at 8:30 p.m. However, “the Orange network remains in vigilance in the coming hours”, specifies the operator who presents “his apologies for the inconvenience caused”.

Back to normal: since 8:30 p.m., all orange services have been functional again. The Orange network remains under vigilance during the next few hours. Orange apologizes for the inconvenience caused – Orange France (@Orange_France) May 30, 2023

For the moment, Orange has not communicated on the reasons for this magnitude which has affected a large part of its users through the territory.

Video. Giant breakdown on the orange network: what happened Tuesday ? The network remains under vigilance

Calls via the Orange mobile network in France have been disrupted since Tuesday, May 30, 2023 in the afternoon. A breakdown that concerned several services and many users in the four corners of France, and in particular in Bordeaux and in the South West.

A large orange breakdown blocked calls and the mobile network

The breakdown is over, Orange announced but the return to normal was not effective everywhere in France at 10 p.m

�� What happened on the orange network yesterday?

Orange apologies

Since 8:30 p.m. Tuesday evening, “all Orange services have been functional again. Orange apologizes for the inconvenience, “assured the operator in a press release and on social networks.

Back to normal: since 8:30 p.m., all orange services have been functional again. The Orange network remains under vigilance during the next few hours. Orange apologizes for the inconvenience caused

– Orange France (@Orange_france) May 30, 2023

Emergency telephone numbers broken down for an hour everywhere France
About six out of ten calls were blocked due to a technical incident

Already in June 2021

A breakdown of such a scale and over several hours is “extremely rare” in the country, commented the specialized journalist Raphaël Grably on BFMTV, “it lasted from 3.30 pm to 8:30 pm, with also consequences on certain emergency numbers”.

Breakdown of emergency numbers: the government report points to Orange’s “insufficient” reactivity

Following the breakdown in early June 2021, emergency numbers, managed by operator Orange, a report was ordered by the government, which reveals a lack of responsiveness to the operator

The journalist also recalls that two years ago, in June 2021, the operator Orange had also suffered a breakdown which had directly assigned the emergency numbers platforms, with about six in ten calls due to A technical incident. Following this incident, a report commissioned by the government had pointed out the “insufficient” reactivity of the French operator.

The cause not yet communicated

Science and technology economy

But for this Tuesday, May 30, what was the cause of this breakdown ? Nothing has filtered for the moment on the part of Orange which remains unclear on the origin of dysfunctions. “Orange has most likely identified the breakdown, applied a correction and they will communicate later” continues the BFM journalist, who excludes a malicious act, which would have had a “more local … the sabotage track seems not very credible”. For its part, Orange assured Tuesday evening that the network remained “under vigilance during the next hours”.