What is a phone number starting with 08

Short numbers are four -digit telephone numbers used for emergency services, such as 112 for emergency calls in Europe or 118 for telephone information in France. Calls to these numbers are generally free or billed at the price of a local call.

Surcharged numbers: recognize them and avoid them

Telephone surcharge allows a service provider to invoice its service, often at a high price and, sometimes, without the user’s knowledge. At each number format, its pricing.

Updated on 06/16/2021 at 9:46 am

What are the surcharged numbers ?

In order to avoid unpleasant surprises on your phone bills, it is important to know the pricing of the compound number. The surcharged numbers correspond technically to value -added services, hence their SVA numbers names. These numbers at 10, 6 or 4 digits allow access to a service during a telephone call. This service is billed in addition to the basic telephone subscription.

Since January 1, 2021, surcharged numbers have been prohibited for administrations and organizations responsible for a public service mission.

How to know if a number is surcharged ?

Recognizing a surcharged number is quite simple, because only certain numbers of numbers are likely to be. There are 3 blocks:

• 10 -digit numbers starting with 08.
• 4 -digit numbers starting with 3 or 10.
• 6 -digit numbers starting with 118.

As it is sometimes difficult to memorize the numbers of numbers, another approach lets you know if a number is surcharged: it is the colorful banner in which it is printed. There are 3 official color codes:

A Green banner for a free call. These numbers can be presented in several forms:

• A 10 -digit number starting with 0800 to 0805;
• A 6 -digit number starting with 116;
• A 4 -digit number starting with 30 or 31.

In any case, whether it is the call or service, the call is free.

A Gray banner for a conventional number (not overtaxed). The call is included in the user’s telephone package (fixed or mobile) and billed at the price of a local call. The 10 -digit gray numbers start with 0806 to 0809. Short numbers (4 -digit) start with 1 or 3.

A Violet banner for surcharged SVA numbers. These purple numbers must clearly reveal the pricing of the call. In the same way, this information must be specified by a voice server in the event of a call. Whatever time and day, invoicing is identical that the call made from a fixed line or a mobile phone. When they are ten numbers, these SVA numbers start with 08. 6 -digit numbers start with 118 and short formats (4 digits) by 3 or 1.

Pricing of surcharged numbers

The billing of SVA numbers is based on a pricing model including the price of telephone communication, fixed by the operator and a component S (as a service) whose price is determined by the content editor.

If this service is payable, invoicing is flat (fixed price regardless of the duration of the communication) or variable depending on the duration of the call. In the second hypothesis, the counter begins to turn from the first second of communication. This price can go up to 3 euros including tax/call and reach up to 0.80 cents of euros TTC/min in the event of surcharge to the duration.

Attention : Some numbers apply a double pricing, namely a flat -rate billing + invoicing per minute.

How to avoid overcharged numbers ?

Numbers of numbers and visual or sound signage (price of price information) preceding the call allow to make a first sorting. To remove any form of ambiguity, it is also possible to consult the reverse directory of SVA surcharged numbers. Once connected, just enter the number concerned and the date to obtain the name of the sales department and the type of service offered, the identity of the service provider and a number where to contact him.

To note : Users of the reverse directory can possibly report a number, thanks to a red button, for example to alert on commercial practices related to this number

Block surcharged numbers

Since March 1, 2018, all telephony operators have been proposing and free of charge an option to block communications (calls, SMS/MMS) for certain surcharged numbers. This blocking concerns:

• The numbers starting with 089.
• 4 -digit numbers at increased pricing (up to 0.80 cents per minute or 3 euros per call) which are used in particular by television channels to invite viewers to participate in their programs.
• 5 -digit numbers starting with 3 to 8, frequently used for surcharged SMS services.

What is a phone number starting with 08 ?

Telephone numbers starting with 08 are special pricing phone numbers, used for professional services or hotlines.

How the phone numbers start with 08 ?

The telephone numbers starting with 08 are special pricing numbers, which allow companies to provide professional services or set up hotlines for their customers. Call costs are generally higher than for classic phone numbers.

Regulation and attributions of telephone numbers starting with 08

The regulatory authority for electronic communications and posts (ARCEP) is the organization responsible for the management and regulation of telephone numbers in France. It attributes the numbers of numbers starting with 08 to telecommunications operators, who then make them available to companies and administrations for their value -added services.

Arcep is responsible for supervising and managing the entire telephone numbering system in France. She is responsible for the allocation of numbers of numbers starting with 08 to telecommunications operators. These operators are then responsible for making these numbers available to companies and administrations for their value -added services.

The regulation of telephone numbers starting with 08 aims to guarantee appropriate and compliant use of numbering resources, as well as to protect consumer rights. Arcep establishes clear rules and procedures for the allocation and use of these numbers, ensuring that they are managed in a responsible and transparent manner.

Operation and use of telephone numbers starting with 08

The numbers starting with 08 are used to provide professional services, hotlines or added services. They can be reachable from a landline, a mobile phone or a VoIP line. The services offered may include telephone information, troubleshooting, assistance services or contact with companies and administrations.

The numbers starting with 08 are also used for interactive voice services, such as voice servers, access numbers to responders, emergency numbers or information services by phone.

Voice servers allow users to access vocal menus and make selections using their telephone keyboard. Access numbers to responders allow users to consult their vocal messages remotely. Some specific emergency numbers starting with 08 can be used to contact emergency services in critical situations. Finally, telephone information services can provide information on various subjects such as public transport hours, weather conditions or sports results.

The services provided via the numbers starting with 08 are varied. They may include telephone information, where users can obtain information on products, companies, services or schedules. They can also offer troubleshooting services, where experts are available to help customers solve technical problems or breakdowns. The assistance services are also common, providing customer support to answer questions, process complaints or offer advice.

The different types of numbers starting with 08

There are several types of numbers starting with 08, which correspond to different uses and prices:

• Green numbers (0800): These numbers are free for the caller and are often used for information or complaint services.
• Azure numbers (0810): These numbers are billed at the price of a local call, without additional cost for the appellant.
• Indigo numbers (0820): These numbers are billed at a rate increased compared to a local call.
• Special numbers (089): These numbers are generally more expensive, with prices that can vary depending on the service offered.

Know the cost of a call to a number starting with 08

It is important to find out about the cost of a call to a number starting by 08 before using it. The cost varies depending on the type of number and can be viewed on the telephone operator’s website or under the conditions of use of the service.

Abuse and fraud protection measures

To protect consumers against abuse and fraud, ARCEP and DGCCRF set up measures aimed at regulating the use of surcharged numbers and preventing guns, such as “ping calls” or vocal spam.

What are the different types of phone numbers starting with 08 ?

There are several types of phone numbers starting with 08, which correspond to different uses. For example, the numbers starting with 0800 are free for the caller, while the numbers starting with 089 are more expensive.

Green numbers (0800): free for the caller

Green numbers, also called free numbers, are phone numbers that cost the caller. They are often used by companies and public services to provide information, assistance or complaint services. Calls to these numbers are free from a fixed position, a mobile phone or a VoIP line.

Azure numbers (0810): price of a local call

Azure numbers are billed at the price of a local call, without additional cost for the caller. They are generally used by companies and administrations to offer reduced price services. Calls to these numbers are generally included in the unlimited packages of fixed and mobile operators.

Indigo numbers (0820): increased pricing compared to a local call

Indigo numbers are surcharged numbers that cost more than a local call. They are used to provide paid services, such as telephone information, hotlines or assistance services. Call costs to these numbers are generally billed per minute and vary depending on the service offered and the telecommunications operator.

Special numbers (089): variable pricing depending on the service offered

Special numbers are surcharged numbers that offer value -added services, such as games, competitions or entertainment services. The cost of a call to a special issue varies depending on the service offered and can be billed per minute or call. Special numbers are subject to strict regulations to avoid abuse and fraud.

Short numbers (118, 112, etc.): Emergency and telephone information services

Short numbers are four -digit telephone numbers used for emergency services, such as 112 for emergency calls in Europe or 118 for telephone information in France. Calls to these numbers are generally free or billed at the price of a local call.

Protection measures against fraud and scams

To protect consumers from abuse and scams linked to surcharged numbers, ARCEP and DGCCRF set up regulations and controls. Consumers can report fraudulent or abusive numbers on Arcep and DGCCRF sites. It is also possible to block calls and SMS from surcharged numbers thanks to the blocking options offered by telecommunications operators.

Districall: simplify and master your professional calls “

Districall is an innovative mobile application for businesses, entrepreneurs and self -employed wishing to have a unique professional telephone number. This solution makes it possible to compensate for the drawbacks linked to the use of one or more personal numbers for professional calls.

The districal application offers the possibility of having a unique number starting with 01, 02, 03, 04, 05 or 09, accessible from a mobile for one or more users. Inbound calls are distributed on the mobile of employees, according to a defined and modular order. Thanks to the call history available on the application, users can recall customers by displaying the unique number. Discover more on Districall!

Districall offers three formulas adapted to the needs of each company: Solopreneur, Pro and Entreprise. Each includes a number of hours of communication offered, with the possibility of adding it if necessary. The prices vary from € 9.99 to € 19.99 per month, depending on the formula chosen.

The districal application provides many features, such as consultation of call history, managing employee availability (ON/OFF), care for simultaneous calls and calls for calls between different users.

In summary, Districall is an ideal solution for companies seeking to know the cost of a call to a number starting with 08. Thanks to this application, professionals benefit from a unique non -surcharged number and simplified management of incoming and outgoing calls, while offering a professional image to their business.

How to know the cost of a call to a number starting with 08 ?

It is important to know the cost of a call to a number starting with 08 before using it. The cost varies depending on the type of number and can be viewed on the telephone operator’s website or under the conditions of use of the service.

The prices may vary depending on the type of number, such as green numbers (0800), azure numbers (0810), Indigo (0820) or special numbers (089). For precise information on applicable prices, it is recommended to consult the website of your telephone operator or to check the conditions of use of the service. This preliminary step will allow you to be informed about the potential cost of the appeal and make an informed decision.

Consult your telephone operator

To find out the cost of a call to a number starting by 08, you can refer to the price information provided by your fixed or mobile telephone operator. Operators generally offer packages with unlimited calls to fixed and mobile numbers, but overcharged numbers can be billed separately.

• First, check the details of your package. Some operators include calls to numbers starting with 08 in their unlimited packages, while others can charge additional costs for these calls. Make sure to consult the conditions of your package to find out the restrictions and any additional costs.
• In addition, even if you have an unlimited package, it is possible that certain types of numbers starting with 08, such as special numbers, can be excluded from this offer. It is therefore essential to verify the details specific to your package and to find out about the surcharged numbers to avoid surprises on your invoice.
• In addition, it is important to note that call prices to numbers starting with 08 may vary depending on the duration of the call. Some operators apply prices per minute, while others can invoice the second. Find out about the pricing method used by your operator in order to understand how your calls to surcharged numbers will be charged.

Find out about the Arcep website

The Regulatory Authority for Electronic Communications and Posts (ARCEP) provides information on the pricing of numbers starting with 08. You can consult the ARCEP website to find out the prices applicable to the different types of numbers (green, azure, indigo, special).

Use an inverted directory

An inverted directory allows you to find the contact details of a subscriber from your phone number. Some inverted directories also provide information on the cost of calls to surcharged numbers. Using an inverted directory, you can get information on the number of number (green, azur, indigo, special) and its cost.

Contact customer service for the number concerned

If you want to know the cost of a call to a specific number starting with 08, you can contact the company’s or administration customer service that manages this number. They should be able to provide you with information on call pricing to their number.

Consult the legal notices of the service concerned

Companies and administrations offering surcharged numbers are required to inform consumers of the cost of the call. This information must be clearly indicated on communication media (advertisements, websites, etc.) associated with the service concerned. By consulting the legal notices, you will be able to know the cost of a call to a specific number.

Precautions to be taken to avoid scams and additional costs

It is important to remain vigilant when using surcharged numbers to avoid scams and additional costs. Here are some tips to protect you:

• Use an inverted directory to check the origin of an unknown number
• Block calls and SMS from surcharged numbers using the blocking options offered by your operator
• Report fraudulent or abusive numbers on Arcep and DGCCRF sites
• Always check the call rates before composing a surcharged number

By following these tips, you will be able to know the cost of a call to a number starting with 08 and protect yourself from scams and additional costs associated with these numbers.