Orange change mobile: when and at what price? The 2023 guide

Since the end of 2012, more loyalty points at Orange, but a “change of mobile” program that allows you to renew your mobile at advantageous prices according to your package and every 2 years to benefit from the best price. Some offers allow you to enjoy the best price even more quickly: every 18 months with open jet offers and every 12 months with Origami Jet formulas.

Mobile Orange subscriber. How to change mobile ?

Since the end of 2012, more loyalty points at Orange, but a “change of mobile” program that allows you to renew your mobile at advantageous prices according to your package and every 2 years to benefit from the best price. Some offers allow you to enjoy the best price even more quickly: every 18 months with open jet offers and every 12 months with Origami Jet formulas.

How the Orange Mobile “program works” mobile program ” ?

To take advantage of a priced for renew your mobile device If you subscribe orange, it’s simple, you just have to follow on the web or on your bill, the time you have left before enjoying the best price. You can also decide to order a new mobile before this date by benefiting from your customer advantages. Right now, it’s more than € 50 offices on a whole selection of smartphones, in addition to your cumulative loyalty advantages.

You will be delivered free of charge within 72 hours to the address of your choice: at home, at the office, in the nearest orange store or in a relay point.

And if your new mobile does not suit you ? Orange reimburses you up to 14 days after receipt. Just turn it over (at your expense) in new condition, in its box, with its original accessories.

As a comparator of mobile packages, we advise you to do the total calculation of the purchase of a phone + the package on 12 or 24 months, because it can be more interesting sometimes to buy a bare phone, Even at high prices, and to take an unlimited package without obligation at less than 20 euros than to subscribe to a higher package and with a long commitment to obtain a cheaper device.

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Orange change mobile: when and at what price ? The 2023 guide

New �� 5G from 16.99 €/month At Orange ! Choose the mobile network n ° 1 in France and take advantage of 5G without obligation at less than € 20/month (limited duration offer) !

You have a mobile subscriber to the Orange operator and you want to change your smartphone to turn to a new model but you don’t know how to do ? You are looking for a good deal to change your mobile orange ? We detail in our guide how to easily change mobile with Orange, what are the required conditions, the steps to follow and the prices.

• The essential
• You can change your mobile at Orange all 12, 18 or 24 months and enjoy advantageous offers.
• You can easily change your orange smartphone from Customer area, from the application Orange and me, in store or by directly contacting a Orange advisor.
• You can renew your smartphone, or without commitment, To take advantage of exclusive offers.
• You can easily transfer data From one smartphone to another, regardless of your operating field.

�� When can we change mobile at Orange ?

The Orange operator has the “Change mobile” program which allows holders of an Orange package to obtain a new mobile at a reduced price. You can then renew your smartphone at advantageous prices every 12, 18 or 24 months by subscribing to a package with or without commitment.

From your customer area, you can access an online counter indicating you On what date you can benefit from the most advantageous offer to change your mobile. This date is calculated from your package and your commitment time, you can change your mobile orange every 2 years at the best possible price.

If you are afraid to miss the deadline, you can even use a alert system to be notified on D -Day allowing you to benefit from the best offer to change smartphone.

Change your laptop with the same SIM card, it’s possible. It is possible to replace your mobile at the end of your orange engagement period without changing your phone number, or even a SIM card, if it is suitable for your smartphone. In addition, if you have an orange E-SIM you will have no problem to keep your SIM card and your phone number.

Have you thought about the Open Pack ? To take advantage of the advantages of a package with commitment while paying it cheaper, you can take out an orange internet offer in addition. Thanks to the Orange Orange pack, You pay for your cheaper package while keeping the same profits.
Subscribe an open pack

�� How to change your mobile orange as part of its package ?

There are different ways to easily change your orange smartphone: from its customer area, via the dedicated Orange and I application, in Orange store or directly by calling an orange advisor. We detail all of these methods below.

How to select a new mobile from the customer area ?

If you want to change your mobile orange, you can do it from your Orange customer area:

1. Connect to your personal space thanks to your identifiers (email and password).
2. Click on the section entitled “Change mobile orange”.
3. Compare the different offers of available smartphones, associated packages and prices.
4. Select the smartphone of your choice.
5. Finalize your purchase by paying simply online or by selecting the option allowing you to be debited on your next Orange invoice.
6. Receive your phone for free to Home, in Orange store or relay point.

Shop

You can also change your mobile by going to the Orange store The closest to you (to find it, use this Orange store directory). Once there, you will only have to chat with a seller to get more information on the different offers offered, the price of mobiles and the packages you can subscribe to buy your new smartphone. Helping a seller will also allow you to better Compare the different mobiles offered to find the one that best meets your needs and desires (memory, battery level, quality of photography, ect).

Change mobile by phone

It is also possible to change your laptop directly by phone with a Orange advisor Who will accompany you to present the different offers available and help you select the offer, smartphone and package adapted to your needs. Orange advisers are available by phone and chat to accompany you and guide you 8 a.m. to 8 p.m To answer all of your questions.

To contact Orange Customer Service, simply call the 3900.

How to change mobile from the Orange and I ?

Using the Orange and I application, here are the steps to follow to renew your smartphone:

• Connect to your account on the application.
• Click on the “Manage and troubleshoot” section then on “Change mobile”.
• Select the mobile of your choice from the offers offered.
• Proceed directly from the application with your blue card or select the payment option on your next Orange invoice.

The Orange operator allows buy your old mobile To combat waste and allow you to benefit from a new smartphone at a low price. So, if you buy a new mobile on the Orange store, you can resell yours to obtain an immediate discount allowing you to reinvest in a new mobile or have a voucher valid for 2 months On a selection of mobiles. You can simply estimate the buyout value of your phone, which can go up to 500 euros, by going at the bottom of the page dedicated to Orange taken over and by selecting the phone model concerned by this recovery.

Changing mobile by passing by Sosh another possibility is to migrate from Orange to Sosh on a compulsory package at a reduced price. In this configuration, you no longer benefit from a discount on the purchase of the phone, but you can spread its payment with up to 24 monthly payments. Apart from a 100% digital after -sales service, you keep services equivalent to those of Orange but for a cheaper package.
See the Sosh mobiles

�� What is the price for a change of orange mobile ?

The price of the smartphone that you will select depends on a certain number of criteria: its functionalities, its memory, its date of creation but also and especially if you take a package with or without commitment in addition to your new mobile. The range of smartphones offered by Orange is very important and available at all prices, to meet all needs and adapt to everyone’s budget. Some mobiles are accessible, with commitment, to 1 euro only.

Regarding payment, you have the possibility of Set your mobile in several times, by pouring monthly payments from 2 to 8 € per month for 24 months, after paying the first part when ordering.

I subscribe a package with commitment

By subscribing to a package with 24 -month commitment or by renewing your orange mobile package over 24 months, you can benefit from very interesting offers to get a new mobile, for example:

• The Samsung Galaxy A53 smartphone is available from € 99 by subscribing to the 150GB 5G orange package;
• The latest Apple mobile, the iPhone 14 Plus Noir 128GB is also available from € 729 by subscribing to the 150 GB 5G of Orange package.

Namely: if you decide to change your mobile plan in the year following your phone purchase, you may be subject to Change of offer costs. To find out the exact amount of these costs, find out with Orange online assistance.

I subscribe a non -binding package

Going on a non -binding package offers you more freedom to change your mobile package at any time, and a lower price price. However, as part of a purchase of an orange mobile phone, it will necessarily be more expensive than if you are committed to 2 years with the operator.

You can notably find the following offers for the purchase of a smartphone alone:

• The Xiaomi Xiaomi 11 Lite smartphone available at € 349 and payable up to 4 times free.
• The Samsung Galaxy A53 smartphone available at € 369 and payable up to 4 times free.
• The latest Apple iPhone 14 Plus smartphone available at € 1069 and payable up to 4 times free.

Good to know: you can select additional options when purchasing your new smartphone, such as Orange mobile insurance. This insurance allows you, for example, to replace your mobile in 24 hours in the event of an incident, with an equivalent. The claims covered by this insurance are numerous, for example: accidental breakage, theft of the smartphone or the oxidation of the mobile.

�� How to transfer my data to my new smartphone ?

If you decide to change your mobile, whether it is a smartphone with an iOS or Android operating system, you can Recover and transfer your data By following the following methods:

• If you decide to go from an iPhone to an Android phone from the Samsung brand, you can use theSmart Switch application Allowing all your data (messages, images, videos, mobile applications) to your current phone to your new Android smartphone.
• Likewise, the mobile manufacturer Sony has set up an application, available from its website and which allows all data to be transferred from its current smartphone, regardless of its operating system, to its new Sony phone.
• If you want to go from an Android device to an Apple smartphone, download the application for free “Migrate to iOS” From your Android and save all the data you want to save before starting your iPhone and transfer your data in just a few clicks.
• If you want to remain faithful to a brand or an operating system, simply record your data on iCloud for Apple users or Google Play Store and your Gmail account before restarting your new devices.

❓ The most frequent questions

How to know my balance of loyalty points ?

If the Orange loyalty program changed in 2012, it always allows you to combine loyalty points allowing you to obtain gifts. You can easily know the number of loyalty points of your balance by making up the following number: *140*1*1# From your Orange mobile. It is important to note that your loyalty points have a one year validity.

How to change the orange mobile with loyalty points ?

Orange’s loyalty program was completely transformed in 2012. It is today No longer possible to use your loyalty points To obtain discounts on the purchase of a new phone. However, you can always combine loyalty points to get gifts and other advantages. With Orange, your loyalty is therefore always rewarded.

How to pay less for your new mobile ?

There are several tips to enjoy a new smartphone at a reduced price: in reselling your orange smartphone To benefit from a reusable purchase voucher, taking advantage of the orange tips or by payable payment of your mobile to take advantage of the advantages of a new generation smartphone without a big starting investment.

Can we change the package at the same time as a mobile ?

You can of course change your mobile package at the same time as you will select your new smartphone, this will allow you to take advantage of a better price for your new device (if the package is more expensive). To do this, go to the “Offers and Options” section from your customer area or via the Orange and I application by clicking on “Change offer”.

Change mobile with another operator You can compare the packages and price of smartphones to other operators by calling Selectra (Free Service) at:
☎️ 09 87 67 93 84
Recall me Announcement – Selectra Service

Updated on 06/14/2023

Ask for a free reminder by an orange advisor:

Service reserved for new subscriptions. Already customer ? Please contact 3900.

By clicking on “validate”, you agree to be recalled by an orange advisor. Your number will be used only for this recall request and will not be sent to third parties.

Ask for a free reminder by an orange advisor:

Service reserved for new subscriptions. Already customer ? Please contact 3900.

An orange advisor will remind you of within 48 hours

By clicking on “validate”, you agree to be recalled by an orange advisor. Your number will be used only for this recall request and will not be sent to third parties.