How to change sosh package and under what conditions

These 3 offers are available if you are SOSH or Orange Mobile customer and that you want to change your Sosh offer.

All Sosh Mobile + Livebox packages

In addition to its Sosh Mobile packages, the Digital Orange brand offers a livebox offer without commitment at attractive prices, high speed or very high speed depending on your eligibility. Jechange gives you all the useful information about this guide to take advantage of a low -cost mobile package at Sosh at Sosh.

During 2018, the SOSH operator completely removed its range of Sosh Mobile + Livebox packages to make way for a “Internet box” box offer available, with or without Sosh mobile package. This simplification of quadruple play offers then allows you to subscribe today to this operator to a mobile package and an internet offer separately.

What are the advantages of a Sosh Mobile + Livebox package offer ?

Having its internet + mobile offer at the operator Sosh by Orange indeed offers many advantages. That is to say that bringing together its mobile package + the Sosh box, allows you:

Attractive prices

In addition, with the customer orange subsidiary of promotional offers, you also benefit from the various subscriptions offered by this brand, most often during a period of 12 months, enough to reduce your bill even more.

Good to know: to save money and take advantage of the orange services at a lower cost, it is still interesting to subscribe to this low-cost operator both in a mobile package and a box subscription. JeChange then details the Sosh Mobile + Livebox Package without obligation available to this operator.

Without engagement

Another advantage of choosing a Sosh Box + Mobile package, you can therefore change operator at any time. Mobile offers or internet subscription are indeed accessible without obligation of duration. Concretely, you are therefore not obliged to wait a period of 12 months or 24 months to terminate your various subscriptions.

The Orange network

With SOSH, the digital brand of the historic operator, you nevertheless benefit from the performance of the Orange mobile network. 3G and 4G networks today cover more than 99 % of the metropolitan population. For the internet part at home, you also benefit from the quality of the high speed and very high speed orange networks with the famous Livebox.

And finally, bringing your SOSH Mobile + the Livebox Fiber or ADSL to the SOSH operator, allows you to use a single contact for all your subscriptions. From the MySosh application, you can also manage your different contracts independently.

The best packages

For the box part, the Sosh offer “the internet box” with fiber is displayed at a price of 19.99 euros per month for 12 months then 29.99 euros, without commitment and with the rental of the Livebox included. This SOSH promo price is actually valid for any new subscription until November 13, 2019.

If you are not eligible for fiber, the ADSL Internet box is also available at a price of 19.99 euros per month without commitment and with the rental of the Livebox included.

Sosh’s “Internet box” offer at 19.99 euros per month includes the following services:

• Internet with Livebox 4 (flow to 300 Mb/s with fiber),
• The fixed telephone with unlimited calls to the fixed to metropolitan France, but also to the French overseas departments and more than 100 international destinations.

And for TV ?

To take advantage of Orange TV with your Sosh Box + Mobile Package offer, you must however add the TV decoder option billed 5 euros per month with 160 channels or request the TV app option on request with 72 channels.

With the SOSH offer “the Internet box”, you can also benefit from the following packages without commitment:

€ 9.99 /month € 19.99 /month

Find and compare all the offers of the SOSH operator thanks to our mobile package comparator.

How to terminate a part or all of the Sosh Mobile + Livebox packages ?

With mobile and internet offers currently sold by SOSH, you can terminate your offers separately, directly from your customer area or from the Mysosh mobile application.

Taking into account your request is effective immediately and is then confirmed by SMS and Mail. The termination then takes effect 10 days after your SOSH termination request or on a later date on request.

If you have an old Sosh Mobile + Livebox package at € 29.99, € 34.99 or € 44.99 per month and you want to terminate your quadruple play subscription by partially keeping your offer or terminating your entirety of your Offer, you must contact a SOSH advisor by scale from the “Help and contact” page of the Sosh site.Fr.

Note also that the termination of Internet services with SOSH generates the billing of the service closing costs in the amount of € 50.

All about Sosh

• Go from an orange offer to Sosh
• Sosh phone packages
• SOSH mobile plans reviews
• Sosh packages abroad: everything you need to know
• Terminate a sosh offer

Are you eligible for fiber ?
Test free your eligibility in less than 3 minutes And discover the best offers For your internet access.

How to change sosh package and under what conditions ?

You are SOSH customer but you want to change your offer to take advantage of a more suitable package for your uses ? How to change Sosh package ? What are the other offers offered by Sosh ? Is it possible to change the Sosh package without changing the number ? We take stock.

You want to change your Sosh package ?

• The essential
• You can change your Sosh online package free, within the limits of a change per month.
• Change Sosh package has no influence either on the purchase of a new mobile or on its phone number.
• If you are already one of the Sosh or Orange mobile subscribers, you cannot Change Sosh offer For a limited series.

Why change Sosh package can be interesting ?

You can Change Sosh package for different reasons. Here are the most common possibilities:

• You do not have a sufficient data envelope and You want to go to a high -end offer. If you benefit from a 100 MB package, it is best to switch to a more extensive package such as the Sosh 70 GB Sosh package if you have to pay for non -package fees.
• You have subscribed to a SOSH package with 70 GB of mobile internet per month but You don’t use your data envelope. The more a package has mobile data, the higher its price.
• You go abroad and You need an international SOSH package.
• You want to change your Sosh offer to benefit from a more advantageous price. Operators regularly make more attractive offers in terms of price, or even in terms of services included. Certain periods are conducive to change. Be careful however, certain proposals are only reserved for new customers.
• You are one of the orange subscribers and you want to change the orange package for Sosh. A change between operator always leads to termination, except when it comes to a change between an operator and his parent company and vice versa. You can therefore go from an orange package to a SOSH package or from a SOSH offer to an orange package.

SOSH customer: what are the conditions required to change the package ?

All SOSH packages being without duration, you can Change your SOSH offer at any time, at nochy. However, there are some conditions.

Indeed, it is Unable to change Sosh package In one of these two situations:

1. You have already changed your offer during the current month. A change of offer is indeed possible only once a month .
2. You are in a situation of payment irregularity (if you have delays in payment or invoices not paid for example).

If you want add options To your new SOSH package, you must wait for your change to be effective, that is to say the next day or after the 48-hour period.

Can we change sosh package without changing mobile number ?

A change of offer never requires a change in phone number. You just need to make your request and choose the new package you want to take advantage of. The next day (or 48 hours after if you made your request after 10 p.m.), you can benefit from your new offer, while keeping your phone number . The price automatically applies to your next SOSH invoice.

You wish Change Sosh package for a limited series ? Unfortunately, these offers are only devoted to new SOSH customers . You will therefore not be able to take advantage of it if you already have a SOSH package or an Orange mobile offer.

To benefit from it, you will therefore need to terminate your current SOSH or Orange Mobile Package in order to subscribe as a new customer. On the other hand, this procedure leads to the loss of your current telephone number.

The only solution to be able to Change Sosh package without changing the number And taking advantage of a limited series is to change operator with number portability, then to change again, for a limited series SOSH package, also with the conservation of your mobile phone number.

Sosh Changing the Package: How much does the procedure cost ?

Changing SOSH online package is a Fully free procedure. The change of package will be effective the next day, or within 48 hours if you made your request for a change of package after 22 hours.

On the other hand, as we have seen, a change of offer is only possible once a month . Therefore, Sosh allows you toCancel your change of offer within 21 days from your request.

To do this, simply:

1. To go to the Sosh website.
2. To click on the section Help and contact.
3. Tap Withdrawal in the search bar.
4. To select the box You were already Orange or Sosh customer and you have changed your offer.
5. To click on A mobile contractthen on Retract.

You will be able to access the online withdrawal form, which you will have to fill out and send to a 14 days.

How to change the package at Sosh ?

Change Sosh package For another SOSH package more suited to your use and your needs is very simply.

Here are the steps to follow:

1. Go to your Sosh customer area or open your MySosh application.
2. Connect using your identifiers.
3. Select the package you want to stop.
4. Click on the tab Offers and options.
5. Select the section Change.
6. Click on the new SOSH package you want to benefit.

You can access the detail of the package before selecting it to make the change of offer.

What are the SOSH offers currently available ?

Change Sosh offer: classic SOSH plans

Sosh currently offers 3 mobile plans without commitment to duration (in addition to the limited series), including a package Available in blocked version (you no longer have the possibility of using your package once the envelope has been exceeded, which prevents any lump sum overtaking and off -package cost).

These 3 offers are available if you are SOSH or Orange Mobile customer and that you want to change your Sosh offer.

• THE 2h 100 MB SOSH package, offered at € 4.99/month, is particularly recommended for small budgets and for people who use their phone very little, especially with regard to the Internet. It includes only 2 hours of calls and a Data envelope of 100 MB, which can quickly be insufficient if you want to watch your emails, do a search on the Internet, use a GPS application or even surf your social networks.
• THE 2h 100 MB SOSH package Also available in blocked version. This allows you to avoid offset costs, but once your 2 hours of past calls or your data envelope of 100 MB exhausted, you will no longer be able to use any services of your offer. This is a recommended package for children who can manage their use and access a first low -cost package in a controlled manner.
• THE 70 GB SOSH package is much more interesting if you like to surf the internet, watch streaming movies and series, listen to music online, etc. It is also the most recommended offer for use abroad since it includes unlimited calls in France, Europe, the United States and Canada. You also take advantage of a data envelope with 70 GB, usable both in France and abroad. On the other hand, its price is higher, namely € 24.99/month.

You are interested in a Sosh mobile offer ?

Change Sosh offer: Sosh limited series Sosh packages

Sosh also offers 2 limited series offers, Available only for new SOSH customers . If you are one of the mobile orange subscribers, you can’t take advantage of it either.

The only solution, as we have seen, is to terminate your current offer to make a new subscription, or to change operator twice with number portability if you wish Keep your mobile phone number.

These two limited series offers have the advantage of offering a Very advantageous price. Indeed, they include 1GB or 130 GB of mobile internet per month, for a price of € 7.99/month or 15.99 €/month . For comparison, the classic SOSH offer offered at € 24.99/month includes 70 GB of mobile internet per month.

The limited serial packages reserved for new customers also include unlimited calls in France, DOM and Europe, but they do not include Neither the United States nor Canada.

SOSH: Change mobile without changing your package

Sosh only offers mobile offers without obligation and Without subsidized smartphone. The purchase of a new smartphone or a change of package are therefore two steps that have no influence on each other.

You can completely change your mobile phone while keeping your current offer. The only drawback remains the price, which is always higher in new purchase and alone than with a Package + mobile with 24 -month commitment who offers advantageous prices.

You want to buy a reconditioned smartphone ?

Free Selectra Service

How to change the orange package for Sosh ?

I am an orange client, I want to go to Sosh

Sosh being the orange subsidiary, you have the possibility of going from an orange plan to an Sosh package in a few minutes, directly from your customer area, without carrying out any termination .

For Change Orange Package for a Sosh offer, Follow these few steps:

• Connect to your Orange & Me application or to your Orange customer area.
• Select the section Your offer and your options.
• Click on Change.
• Choose the Sosh package that interests you.
• Click on Choose this package.

Be careful, if you hold an offer with commitment and you solve it, you will have to pay Termination Fee which rise to:

• The sum of the remaining monthly payments if you resound a subscription with 12 months commitment.
• The sum of the remaining monthly payments + 25% of the second year if you resilled a 24 -month subscription during the first year.
• 25% of the second year if you resound a subscription with 24 -month commitment during the second year.

By going from an Orange mobile offer to a SOSH package without obligation, customer service becomes 100% online, Just like managing your package. To add or delete an option or to contact an advisor, you must go through your SOSH customer area or via the Mysosh application . In addition, if you want to change your orange number by going to Sosh, know that the two operators belong to the same group and therefore keep your number because no termination is made.

I am a sosh client: I want to enjoy an orange package

You also have the possibility of Change Sosh package for an orange package. If the Orange mobile offers are more expensive, they still have advantages. Orange packages are offered with duration commitment and allow you, for example, to take advantage of a subsidized smartphone at a reduced price. You can benefit from a state -of -the -art smartphone, with your Orange offer, to pay it cheaper.

You also have access to Orange customer service, available By phone or online, but also in Orange store. You will therefore have the opportunity to chat with a physical advisor, who will guide you to choose a package or help you take your offer in hand.

To change your Sosh offer for an orange package, do as follows:

1. Go to your Sosh customer area.
2. Click on the tab Your offer and your options.
3. Select the box You want to change your offer ?.
4. Click on the section See the catalog Then on the section The whole catalog.
5. Choose the orange package you want to enjoy.

You can make this change from your Sosh customer area but also by phone in calling the 39 00, by email or online cat.

You are looking for a mobile package ? Discover the available offers and let yourself be guided in order to take advantage of the partner offer most suited to your needs.

Updated on 03/23/2023

Emmanuelle is in charge of the creation of news and guides for Echosdunet. It deals with many telecoms and pages dedicated to operators.