Sosh Fiber Installation: How to make a Sosh fiber connection and what are the prices?, Phones, Internet & Package without obligation – Red by SFR

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Sosh Fiber Installation: How to make a Sosh fiber connection and what are the prices ?

You want to take out a SOSH fiber offer and look for information on the installation of the Sosh fiber installation ? How to make the appointment with the technician, how long the appointment lasts and especially what is the price of this intervention ? In this article, we find out about the steps in the installation of the Sosh fiber.

You wish compare internet boxes ? To find the best internet offer for you, call the 01 86 26 69 51. An advisor will refer you to the partner offer most suited to your needs.

  • The essential :
  • Sosh markets a Double play optical fiber offer, With a TV decoder option.
  • The installation of the SOSH fiber is subject to a eligibility test : Fiber must have been deployed in your sector.
  • The connection meeting is free : a technician moves to your home without additional cost.
  • This hard technician intervention Between 1 a.m. and 4 a.m Depending on the configuration of your accommodation.
  • You have the possibility of edit your appointment Sosh fiber installation up to 48 hours before the planned niche.

Sosh Fiber Installation: What are the advantages and how to benefit from it ?

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Terms and conditions

Optical fiber is a glass wire of great finesse that carries light. This is a technology that allows you to access the Internet while enjoying a impressive flow, more efficient than the ADSL (with a flow descending to the minimum of 300 Mbit/s)). The data is transmitted faster, the definition of the image is better, and the fiber optics makes possible several uses simultaneously with the same connection. Unlike the ADSL which uses an existing network (that of telephone lines), fiber requires the creation of a new network.

Optical fiber has been deployed since 2007 in France, and a government plan has been launched so that the entire territory is covered by 2025, In order to reduce the digital fracture.

To benefit from the SOSH optical fiber, which uses the orange network, you must be eligible. For this, you have to make a eligibility test that you can do directly on the operator’s website, or by calling us with the number below. To check your eligibility, you will have to communicate your address to verify that your sector is well equipped with fiber optics.

If you are not yet eligible for fiber, you will have to wait for a while. In the meantime, you can always take out an adsl sosh offer.

Sosh’s fiber optic offer

Sosh fiber is an FTTH optical fiber, which means that the connection is entirely in optical fiber (“from start to finish”), and it arrives directly at the subscriber’s home and allows you to obtain more interesting connection speeds.

SOSH offers a fiber optic offer without a commitment of duration. This is the Sosh box, from € 19.99 per month for 12 months then € 29.99 per month. Box rental is included in the price of this subscription.

This double-play offer allows you to access:

Internet box

  • Fiber very high speed On the orange network (300mbits/s in downward flow and 300mbits/s in updated flow) with the Livebox 4.
  • To unlimited calls towards the fixed to metropolitan France, DOMs, and more than 100 international destinations.
  • To the Orange TV application offered to you on request. This application allows you to access 72 channels television from a smartphone, tablet or computer.

You have the possibility of subscribing the option TV decoder by adding 5 € more per month. This option gives you the right to an ultra HD compatible 4K decoder, thanks to which you will access 140 TV channels (more than 70 are in HD) as well as paid platforms such as Netflix, Amazon Prime Video or Disney+.

Good plan ! If you resound your former operator to take out a SOSH offer, know that Sosh reimburses you Until 100 € On your termination fees.
I subscribe to the Sosh Fiber box

How to apply for a sosh fiber installation ?

To make a Sosh fiber installation request, You have to subscribe to the Sosh fiber offer.

You can subscribe directly on the Internet from the Sosh website.

  1. Open your browser and go to the Sosh website. You can also enter directly shop.sosh.Fr in the search bar.
  2. In the menu at the top of the screen, click on “Internet box»».
  3. Check your eligibility.
  4. Select the offer Sosh fiber box and the options you want.
  5. You will then be asked to enter your personal information.
  6. Validate your command.

Your equipment will be delivered directly to your home or in relay point, depending on your choice.

You will then have the possibility of Plan an appointment, during which a technician will move for free to connect the fiber to your home. This means that he will install an optical fiber socket in your home, and for that, he will draw cables from the connection point of your home or building (PBO), to allow you to connect your box. This appointment is made online.

Fresh Sosh fiber installation: how much do they rise ? THE Sosh fiber installation price East included in your offer. In other words, the movement of the fiber technician at your home is Free and without additional cost. The connection of the SOSH optical fiber is therefore free of charge.

New 5G package at less than € 21/month at SOSH Take advantage of the SOSH 140 GB 5G package only 20.99 €/month

There 5g has been at Sosh since June 1 ! Take advantage of 5G without engagement+ 25GB of Internet data abroad For your holidays in Europe !

What is the Sosh fiber connection ?

Installing the Sosh fiber in an apartment

If you live in apartment, The meeting will be fast: indeed, if you are eligible for Sosh fiber, it means that fiber optics is present in your building and on your floor. The technician will only take care of fiber from the level Until your catch. He normally uses existing sheaths, but if this is not possible, the technician will suggest you lay new sheaths or chutes (provided that he has received an authorization from the trustee of the building).

Before the appointment, be sure to have good Access to common areas (like the cellar for example). It should also be ensured that the Telecom room of your building is easily accessible by the technician during his intervention. Sometimes this room is closed to key, you must therefore be able to recover them (either from your goalkeeper or the trustee).

The installation of Sosh fiber in a house

On the other hand, if you live in a House, Some manipulations must be carried out before the technician’s arrival (unless the connection is aerial, in this case you have nothing to prepare upstream)

  • On your field, you must identify the “glance“, It is a concrete plate which is normally at the limit of your land. The technician must have access to it.
  • You must also allow him to access the telecom sheaths which are most often in the garage.

If these two elements are not free to access, the technician will not be able to install the fiber. In this case, he will explain to you what will be The work to be carried out Before he can come back. These are work that you will have to do yourself.

You want to test your Sosh fiber eligibility ?

Sosh fiber connection: how to manage your installation appointment ?

24 hours before your appointment, you will receive a SMS at the end of the day in which there will be a clickable link. With this link, you will have the possibility to discuss the cat with the technician who will go to you. He will communicate his arrival schedule as precisely as possible, so as not to make you wait.

You should know that the technician will arrive at the time slot that has been communicated to you. The time of the intervention is variable and oscillates Between 1 a.m. and 4 a.m, Depending on the configuration of your accommodation and the work it will do on site.

If you have a impediment The day of the technician’s arrival, you have the possibility of shift your installation niche until 48 hours before the appointment. To do this, simply go to your tracking control, and enter the code sent to you by email or sms.

How is the SOSH Optical Fiber Installation Rendezvous ?

From a connection point located in the street, the technician will initially check which will be borrowed by fiber to your house. As soon as this verification is made, it will connect the fiber to your garage, or where you want to install the fiber socket. It is You who choose With the Orange technician the position of the fiber socket, depending on the configuration of your interior.

The question of The location of the fiber socket is very important, because this location plays on the quality of WiFi and the reception of television (in the case of subscription to the TV decoder option). This location must be central enough to be able to capture wifi in all rooms where you will need an efficient internet connection. Your Livebox must also be positioned near an electrical outlet.

Note you can determine several options and talk about it with the technician on the day of the installation meeting. The latter will explain to you what is The best location to benefit from an optimal connection, and it will preserve aesthetics of your accommodation (cables are normally apparent).

Once your home has been connected to the fiber, the technician ensures the Good operation of the optical line. You can then connect all your equipment.

Sosh fiber box installation: how to proceed ?

You can find all the steps of The installation of the Sosh fiber box on the application “My livebox»». It will help you install and configure all your equipment.

To make your Internet connection the best possible, it is advised:

  • To position your Livebox about 1 meter of the ground and connect it with new cables and not old.
  • If you have subscribed to an offer with TV decoder, the latter must be connected directly to the Livebox.
  • Not to place your livebox inside a piece of furniture, it is better not lock him.

Sosh fiber installation review: what do subscribers think ?

In the vast majority of cases, the installation of the SOSH optical fiber takes place without incident. It can nevertheless happen that the technician encounters some problems, or that there is a concern for communication between the technician and the Sosh client.

This type of situation can appear complicated to manage: indeed, unlike the Orange offers, when you subscribe to a Sosh offer, the latter is virtual and non -commitment : It can therefore be a little more complex to reach advisers in the event of a problem because everything is done online.

In this case, the Sosh community support forums, Easily accessible on the internet, allow you to share your experience with other customers in order to have advice. SOSH advisers can also intervene to communicate to you the procedure to follow.

You wish compare internet boxes ? To find the best internet offer for you, call the 01 86 26 69 51. An advisor will then direct you to the partner offer most suited to your needs.

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