SFR Pro Power Fiber Box: price, reviews, customer service, what is the best pro fiber offer? SFR, orange?

What is the best pro fiber offer? SFR, orange

Smaller suppliers also offer fiber offers for small businesses. Here are some examples:

SFR Pro Power Fiber Box: Price, Reviews, Customer Service

SFR Fiber Power PRO is a FIBER BOX BOX + Fixed telephony intended for small businesses (VSE and SMEs). The operator thus attached to a very high speed internet conection an unlimited fixed package. The SFR Pro Fiber Power offer is also provided with a set of sections thought for professionals. Here is a detailed presentation of the SFR Pro offer and services: how can this subscription be advantageous for the pros ? How to subscribe ? How to contact Customer Service ?

Info-SUPS SFR PRO: 01 86 65 26 93 (Monday-Vedoudi 8 a.m. to 9 p.m

SFR Pro Fiber Power: an internet offer for professionals

Presentation of the offer

Like most of its competitors, SFR Pro does not offer a complex price grid for its fiber offers. The operator rather markets A unique fiber box offer available through options and services.

Aisni, it distributes all its services in the most effective way possible in a single subscription. This is possible on the pros market. Indeed, while large companies have very variable needs depending on their size and sector of activity, the demands of small professionals are often similar. The offer presented is then clear and easily accessible.

The offer without option is offered to € 35.83 HT per month, or € 43 including tax per month. This corresponds, to the nearest ten euros, at the cost of other major suppliers of the Pros Telecoms market. To this must be added Setup fees which amount to € 49 including tax on the first bill and connection costs (for buildings that are not rail optical fiber) which can reach € 299 including tax. Commitment is one year old.

All-in-one offers

An internet and fixed SFR pro fiber power subscription can be coupled with several mobile packages in the 4G+ PRO range to advantageous prices. Whether it is a 5GB, 60GB or 100GB package, these all-in-one offers allow you to benefit from advantages on all lines and take advantage of a single invoice system. The price grid is as follows:

Box + mobile offers prices at SFR Pro

Mobile package chosen SFR PRO FIBER POWER offer without mobile plan 5GB 4G+ pro package 60GB 4G+ pro package 100GB 4G+ pro package
Total TTC price of the offer 43 € 55 € 68 € 78 €
Economy carried out on the mobile package -5 €/month -10 €/month -15 €/month

What are the advantages of fiber for pros ?

Optical fiber is today the most efficient internet technology. She gradually takes the step on the Adsl, older. SFR also offers ADSL Internet offers for pros, but they are not necessarily less expensive. Fiber is often more advantageous for entrepreneurs who are eligible for it.

The most obvious gain is the Internet connection speed : where an ADSL connection rarely exceeds 10Mbps, the fiber can allow you to take advantage of flows of several hundred Mbps.

Pro fiber at SFR is also more stable and less prone to breakdowns and slowdowns. In this, it is ideal for companies that need Internet permanently. Finally, the signal does not decrease with the distance: the geographic location of the premises is less important.

In general, fiber is best suited to the needs of today’s professionals that other Internet technologies. For example, it opens the Video’s Voice with many and the transfer of heavy files.

What type of connection gives access to the SFR Fiber Power Pro offer ?

The SFR Fiber Power PRO offer gives access to the probe fiber (FTTH) On the SFR network. THE Maximum flows are 1Gbps (amount) and 300Mbps (descendant). These figures are only indefactive: in reality, the speed of the connection depends on multiple factors. It is nevertheless, in any case, greater than that of an ADSL offer.

SFR has the Second best digital network in France. It is located just behind the Historic Orange operator. It thus covers almost all of the metropolitan territory. However, pro fiber remains rare outside the major cities.

To be able to take advantage of the fiber at SFR Pro, you have to be eligible. An eligibility test can be carried out online from the SFR Pro website. Eligibility depends on geographic location professional premises, but also the connection of the building.

SFR PRO FIBER POWER: the fixed telephony offer

The fixed subscription consists of a Unlimited package for calls to fixes in France, in Europe as well as to the following destinations: Azores, South Africa, Alaska, Albania, Andorra, Argentina, Australia, Bahamas, Bahrain, Baleares, Bermudes, Brazil, Brunei, Cambodia, Canada, Canaries, Chile, China (3), Christmas Islands, Colombia, South Korea, Costa-Rica, United States, Georgia, Gibraltar, Guam, Guernsey, Guyana, Hawaii, Hong Kong, Caimans, Easter Isla. , Japan, Jersey, Jordan, Laos, Liechtenstein, Macao, Macedonia, Madeira, Malaysia, Morocco (1), Monaco, Norway, New Zealand, Panama, Paraguay, Peru, Puerto Rico, Russia, Saint-Barthélemy, Saint-Marin , Saint-Martin (French Antilles), Saint-Pierre-et-Miquelon, American Samoa, Singapore, Switzerland, Taiwan, Thailand, Tunisia (2), Turkey, Trinity and Tobago, Vatican, Venezuela, Vietnam.

As for calls to mobiles, they are also unlimited in France and Europe.

SFR Pro Fiber Power: What are the services included ?

The SFR Pro Fiber Power offer is derived from the fiber offer intended for individuals. Only, the operator joins a large number of services exclusively thought of for small businesses. First of all, the operator provides its customers with a dedicated pro customer service Composed of technicians and experts trained in this field. Online, it is Available 24/7. Professionals have priority for store meetings and assistance in the event of a technical problem.

In the event of a breakdown, SFR Pro guarantees intervention within 8 a.m and the loan of devices (box, telephone) case of loss, flight or claim.

With its professional customers, the operator favors immediate intervention to quickly solve the problems. As pros cannot afford to reduce their activity because of a connection problem, emergency solutions are offered while waiting for the total repair of the line.

SFR Pro Fiber Power is also accompanied by various services to support pros in the development of their business. They are accessible for free on request:

  • A fixed IP address;
  • An additional fixed line;
  • An internet domain;
  • 100GB Cloud storage;
  • Pro messaging.

What is a fixed IP address for ? The IP address is the identity of the device. Identify the computer’s IP address allows you to send the data to the right place. However, each device does not have a clean IP address: the address is used temporarily while it is used, then attributed to another. To counter this problem, an operator fear provides a static IP address to the customer. It is required for the use of certain software or the Website management.

Finally, an SFR Pro Fiber Power subscription gives access, in the same way as a particular subscription, Bouquet SFR TV Power, composed of several dozen channels, on several devices. The TV decoder is provided.

SFR Pro Fiber Power: What are the options ?

The package being already very complete, the paid options are not many. It is however possible to strengthen the security of your subscription by subscribing The SFR Security + Password Pro option has 8 € TTC per month. A reduction of € 7 is offered the first month for any new subscription to this option. It strengthens the digital protection of 10 devices.

It is also possible to strengthen the TV bouquet with paid channels (RMC Sport Pro Packs, SFR Press Premium, SFR Plus Sport, SFR Plus Jeunesse. )).

In the event of a request to open a second telephone line (free), the purchase separately from the case is necessary.

SFR PRO: Customer Service, Customer Space, Contact

The operator highlights a pro assistance that “never lets fall its customers”. This commitment is reflected in various services, in addition two already above-mentioned:

  • A availability 7 days a week, 24 hours a day;
  • A first 30-minute telephone meeting offered for handling and presentation of services.

SFR Pro customer service is accessible in several ways. By phone, you have to compose the 1023. For commercial questions, the service is available Monday to Saturday on a wide time slot, 8 a.m. to 10 p.m. If this is a technical problem, it is also possible to call this number on Sunday.

Online, The SFR & me mobile application allows you to take stock of your subscription and directly contact an advisor. From a computer, it is also possible to connect to your customer area from the SFR Pro site.

How to terminate an SFR Fiber Power Pro offer ?

To terminate an SFR Fiber Power Pro offer, the first step is to announce its intention to the operator (online or by phone). The termination is effective ten days after this request. The line closing costs amount to 49 € TTC.

In the event of termination during the commitment period, no additional costs are to be paid. However, the sum of the invoices must be paid to come during the rest of this period.

Updated on 11/10/2022

Julien joined Selectra in May 2019 after winning his master’s degree in journalism. He takes care of telecom news and the editorial staff of Guides Bouygues and SFR.

What is the best pro fiber offer ? SFR, orange. ?

Even more than individuals, it is important to professionals to choose the best suitable internet offer. For companies wishing to access fiber, the offers are numerous and varied. So what is the best pro fiber offer ?

  1. Need a definition of pro fiber ?
  2. Pro fiber: what solutions for small professionals ?
  3. Pro fiber: what services for large companies ?
  4. How to subscribe to a pro fiber offer ?
  5. Faq

Need a definition of pro fiber ?

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Compare pro telecoms offers

Find a tailor-made telecom offer by asking for a free quote from one of our specialized advisers. It is possible to be recalled for free.

What is pro fiber ?

Optical fiber is a glass wire of light. It is today the most effective technique to access very high speed internet. It allows faster internet connection than ADSL.

In recent years, suppliers have been offering Fiber offers specially designed for companies. These fiber pro offers in most cases integrate a set of telecommunications services including, for example, telephone lines and mobile data.

Pro fiber offers intended for businesses of all size multiply as much among large names on the market like SFR Pro, Orange Pro or Bouygues Entreprise as among the smallest operators like Keyyo Communications or Celeste, so much so that it is sometimes difficult to meet.

Patured fiber and dedicated fiber

There are several types of fiber optic connection for professionals. What does an FFTH or FTTO fiber mean ? Do these technologies affect the company ?

Putty fiber

There shared fiber (or ftth, fiber to the home) is shared. It more or less close to the premises of the company. It was initially thought of for individuals, but can quite suit the Small professionals.

Dedicated fiber

The dedicated fiber (or ftto, fiber to the office), on the other hand, not shared with other users. More expensive, it also guarantees a more important flow. It is ideal for large structures.

Pro fiber: what budget ?

The price of a pro fiber offer varies depending on the type of internet access and the flow guaranteed by it. He can go from a few dozen to more than a thousand euros per month.

Prices also depend on the services offered. Daily support, installation and handling assistance, safety devices or even material materials are important criteria that may explain higher prices.

Why choose a pro fiber offer ?

The advantages of fiber compared to ADSL

On a large scale, a higher flow represents a time saving considerable that significantly improves business performance.

The fiber also guarantees a more stable connection, What reassure professionals who cannot afford to undergo a long breakdown or frequent slowdown. The fiber pro offers mostly guarantee rapid intervention in the event of a breakdown.

What is a recovery time guarantee (GTR) ? In a contract, it commits the supplier to restore the connection under a certain period of cutting in the event of a cut. When it is present, this guarantee generally does not exceed 10 hours for FTTH offers and 5 hours for FTTO offers.

The pro fiber thus has many advantages:

  • High flow;
  • Stable connection;
  • Signal persistence regardless of the distance;
  • Possibility of a symmetrical flow (dedicated fiber).

What is a symmetrical flow ? This means that the ascending flow (emission) is as important as the downward speed (reception).

New business practices require very high speed

The Internet connection needs of professionals are constantly growing: companies are experiencing an important digital transformation. The emergence of fiber pro offers coincides with this new request.

  • Thus access to very high speed Internet is necessary for practices today widespread such as:
  • There video conference;
  • The use of graphic supports in HD ;
  • Massive sending and download of large files.

Which can subscribe to a pro fiber offer ?

What types of professionals are concerned ?

There are many and varied fiber offers: they may be suitable for any type of business, including VSEs and SMEs. A siren number Just have access to it. However, if the company’s digital activities are very limited an adsl subscription is sufficient.

A pro fiber offer is made for professionals who:

  • Wish to save time in their use of digital;
  • Need constant speed;
  • Want their connection to be restored in a few hours after a breakdown.

Covered territories and white areas

For the moment, only professionals installed in and around urban centers may have fiber optics. This is due in particular to the cost of the installation in the “white” areas, that is to say covered by any supplier.

In these white areas, some alternative operators like Nordnet offer satellite internet access, less powerful. In addition, the whole metropolitan territory should be covered by 2022. Today, the pro fiber network of most suppliers extends due to increasing demand from companies and public authorities.

Not all suppliers cover the same geographic areas. You should find out before trying to subscribe to a pro fiber offer. Most supplier sites offer a card on their network.

Pro fiber: what solutions for small professionals ?

In this article, all prices are given off-tax.

Today, small professionals are still in majority turned towards ADSL offers. But the shared fiber, more stable and more powerful, is not necessarily more expensive.

Pro fiber offers for major telecom suppliers

Major market operators offer Linked, even all-in-one offers That is to say that are accompanied by mobile plans and other telecommunications services.

Fiber at Orange Pro

The historic operator offers a range of four similar offers with one year commitment, spanning 40 to 80 € per month. All guarantee access to very high speed (up to 1gb/s in downward flow and 500Mbps in update).

The pricing ranges of fiber orange fiber offers can be explained by the mobile packages included in subscriptions (unlimited calls or not, only one or two telephone lines). € 5 per month are to be added for the rental of the livebox.

Fiber at SFR Pro

SFR offers small professionals the unique SFR Fiber Power Pro offer at € 43 per month. Box rental is included in this price. The subscription includes unlimited calls to fixed and mobiles.

Some services are offered on demand according to the needs of the company, such as the opening of a second telephone line.

Fiber at Bouygues Télécom

Bouygues Télécom provides a pro version of its Bbox, the Bbox Miami Pro which for € 3 per month includes a drop -down flow of up to 1gbps (250mbps for the upward speed) and unlimited calls to the fixed and mobile.

In the subscription, access to a customer service dedicated to pros, company software, 4G access and the guarantee of an intervention within 8 hours in the event of a problem, are included in the subscription.

Free

There is currently no free pro offer. However, free fiber formulas intended for individuals, often below average market prices, may be suitable for VSEs.

PRO FIBER offers for specialized suppliers

Smaller suppliers also offer fiber offers for small businesses. Here are some examples:

Keyyo Communications

Keyyo benefits from the network coverage of multiple partner operators. All its offers are dedicated to professionals. The operator offers shared fiber from € 54 per month. It gives priority to customer service and security.

Telyo

Telyo’s activity is fully thought of for small businesses. The operator offers fiber at € 50 per month without commitment on the Orange network.

For areas not fiber, Telyo offers to subscribe to an ADSL subscription and replace it automatically with a fiber subscription as soon as a very high speed connection will be available.

Tailor-made offers

Some alternative suppliers essentially offer tailor-made offers. The price then varies according to the services chosen.

Comparison of a selection of fiber pro offers for small businesses

1GBPS descending 500Mbps amount

Airbox Comfort Pro

1GBPS descending 300Mbps amount

Cloud 100GB storage

20mbps Or 1GBPS descending

4G 2GB Internet access

À la carte options

Unlimited calls to fixed and mobile

1 VoIP line + 1 other possible line as an option

Unlimited calls to fixed and mobile

Bouquet SFR TV Power

Unlimited calls to fixed and mobile

À la carte services

Pro fiber: what services for large companies ?

For large structures, very high speed is a necessity. FTTO offers are more expensive (at least a hundred euros) but offer a Guaranteed minimum speed And always symmetrical.

The fiber business fiber offers of major telecom suppliers

Fiber at Orange Business

Orange Business offers a range of various services for large companies, sector of activity by sector of activity. The historic operator does not offer priced offers for dedicated fiber: the very complete services are available à la carte.

Fiber at SFR Business

The dedicated fiber SFR Business is offered from € 300 per month with flows that can rise theoretically to 10gbps. The recovery time guarantee in the event of a cut is 4 hours. An option allows you to expand this duration. Likewise, the GRT time slot can be extended.

The SFR Full Connect offer offers the Application visibility To allow the entrepreneur to understand the use he makes of the Internet, and thus to best optimize his expenses.

Fiber at Bouygues Telecom Entreprise

Bouygues Télécom Entreprise offers a guaranteed and adaptable symmetrical speed depending on the consumption of the company, up to 10gbps. The installation is included in the price.

The emphasis is placed on customer service with a single contact and technical assistance available 6 days a week for installation and handling. The GTR can be valid 24/7.

The fiber businesses of specialized suppliers

Brittany Telecom

At the cutting edge of technology, Brittany Telecom wishes to offer the best possible performance for the most important needs. Very high speed subscriptions are made to measure.

Stella Telecom

Stella Telecom presents the following price grid:

  • 265 € for a flow of 10mbps guaranteed symmetrical;
  • 389 € for a flow of 100Mbps guaranteed symmetrical;
  • 578 € for a flow of 200mbps guaranteed symmetrical;
  • 790 € for a flow of1gps Guaranteed symmetrical.

For any of these offers, the operator provides a assigned project manager and various security services. The GTR is 4 hours. Stella Telecom lists on average less than 9 hours of internet failure per year on its network.

Celestial

Celeste, third France network, has developed three dedicated fiber optic offers:

  • The essential fiber offer (10Mbps);
  • The Fiber Advantage offer (100Mbps);
  • The Excellence Fiber offer (1GBPS and a telephone line with up to 50 stations).

Prices depend on the services chosen, in particular with regard to digital security.

How to subscribe to a pro fiber offer ?

Know the needs of your business

To choose the right fiber pro offer from any supplier, it is necessary to precisely define its needs, that is to say:

  • Evaluate the use of the Internet;
  • Estimate the consequences of a fault of several hours;
  • Predict the evolution of its consumption over time (especially for offers with commitment).

From this data it is possible to choose the best suitable services.

Perform an eligibility test

What is eligibility ? Eligibility is the ability of a place to support technology. It depends in particular on the deployment of internet access providers.

This test lets you know if the offer to which if such offer and such services are available in such a place. Nothing could be simpler, Online tests are offered on most supplier websites.

Please note, for some operators such as Bouygues Telecom Entreprise, it is necessary to contact customer service to carry out an eligibility test.

Contact suppliers

Supplier Pro customer service number
Orange 3901
SFR 0 805 770 303
Bouygues Telecom 1064
Telyo 01 84 79 50 00
Keyyo Communications 0 805 030 030
Brittany Telecom 02 30 30 00 00
Stella Telecom 01 76 73 92 92
Celestial 01 70 17 60 20
Subscribe / request a reminder

Which parts to provide to subscribe to a pro fiber offer ?

The nature of the documents to be provided varies according to the operators. However, it is always necessary to have:

  • The professional address;
  • A rib ;
  • A proof of identity of the legal representative of the company;
  • A piece attesting to the legal existence of the company (a Kbis extract for example). Its nature can vary depending on the activity carried out.

Install the pro fiber in your workplace

For a fiber connection of any type, it is necessary to call on a professional technician. Installation can cause extra fees. It is sometimes free if the professional premises are already connected.

Faq

Is there a right of withdrawal for fiber pro offers ?

Individuals benefit from a 14 -day withdrawal right. Only companies 5 or less employees, under certain conditions, are affected by this right.

I wish to terminate my contract, how to do ?

It depends on the supplier and the offer. Operators must present, in the sales contract, conditions of termination which are specific to them. Please note, there may be Internet access closing costs and return of equipment to the customer’s responsibility.

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