Fiber SFR Notice 2023: Returns of customers on their satisfaction and test

Of the three SFR Internet boxes, the premium offer is the highest end, with in particular an exceptional fiber flow, the latest Wi-Fi standard and a more intense TV experience than ever.

SFR fiber review: customer tests and feedback (June 2023)

SFR markets several very high speed internet offers, called SFR Fiber. Millions of households are today eligible for the SFR THD network. What are the different SFR fiber reviews of customers and our experts ?

��SFR fiber from € 19.99

1. SFR Fiber offers
2. SFR Fiber equipment
3. Positive and negative opinions on SFR fiber
4. SFR fiber review: what we think
5. Our SFR fiber guide
6. FAQ on SFR Fiber reviews

SFR is one of the essential players in the Internet box in France, and more particularly on optical fiber. The Altice group operator has a range of three fiber subscriptions, at different prices and services. SFR also offers bonuses (including RMC Sport) and mobile packages at preferential prices for SFR Fiber customers.

Today, nearly 18 million households are eligible for very high speed of SFR (FTTH and FTTLA technologies). What are the flows offered by the operator ? What are the SFR Internet subscriptions worth ?

SFR Fiber offers

�� Netflix or Amazon Prime included for 6 months

For any subscription to the SFR Box Power or Premium offer

Let’s start this guide on SFR fiber with a review of the operator subscriptions.

SFR offers 3 packages: SFR Fiber Starter, SFR Fiber Power, and SFR Fiber Premium. Power and Premium packages include SFR Box 8 with WiFi 6.

Here is a comparative table of these offers:

Connect TV decoder
(4K HDR, Dolby Atmos)

SFR TV decoder 8
(4K HDR, Dolby Atmos)

Connected speaker with Alexa

WiFi repeater included

SFR Fiber equipment

The SFR Box 8: Fiber up to 8 Gb/s, WiFi 6 and connected speaker

The new SFR box, the SFR Box 8, is included in Power and Premium packages.

She is WiFi 6 compatible. The latest WiFi standard to date allows you to benefit from a very powerful wireless link, with a highly improved scope.

Another advantage of the SFR Box 8, and not the least: increased flows up to 8 Gb/s. With the premium fiber offer, you will benefit from 8 GB/s by going down to share between the equipment of your home. The box has 4 ethernet ports at 1 Gb/s, while WiFi 6 can deliver up to 4.5 Gb/s.

The box 8 is accompanied by a brand new TV decoder, called “SFR Box 8 TV”. Compatible 4K HDR and Dolby Atmos, This has the distinction of integrating a connected vocal speaker, with Amazon Alexa. You can control your TV by voice with “OK SFR”. The new SFR box is also a home automation center to control all its connected objects with Alexa or the SFR Home service.

The SFR Box 8 benefits fromAndroid TV and Google Play Store. The most popular streaming applications, such as YouTube, Netflix, Video Prime or Disney+ are accessible from the decoder interface.

Fiber flow tests carried out with the SFR Box 8/8x

Our experts were able to take charge of the new SFR box, and carried out some fiber flow tests.

We wanted to check if the WiFi of the SFR Box 8 was as efficient as the operator says. With a WiFi 6 compatible computer, the results obtained with Speedtest are very satisfactory. Remember that the wifi of the box 8 can deliver up to 4.5 Gb/s of downward flow with the new frequency band 5 GHz.

Then we tested the SFR fiber with a computer connected to the 8 Ethernet box (1 GB/S). Again, SFR’s promises are held.

The SFR box 7 fiber: 1 GB/s fiber with wifi 5

There SFR Box 7, The classic SFR box offers flows up to 1 Gb/s with the SFR fiber. It benefits from WiFi 5, the most popular WiFi technology, which equips the vast majority of internet boxes on the market. Thus, the SFR Box 7 is in line with the Bbox Must de Bouygues or the Livebox 5 of Orange.

The Delivered TV decoder is the SFR Connect TV. This decoder with Android TV, is compatible 4K HDR And Dolby Atmos, thus allowing to have an exceptional quality image and sound. The latter is devoid of a hard drive, since programs recording is done directly in the SFR cloud. With storage capacity ranging from 8 a.m. to 100h. In addition, you can start 2 simultaneous recordings.

YouTube, Netflix, video bonus as well as the Canal+universe, are accessible from this SFR decoder. Thanks to Google Play Store Integrated, you can download thousands of other applications and games.

SFR’s smart wifi repeater

To boost the wifi coverage of your home more, SFR offers an option ” Smart wifi repeater“” . Available at a price of € 3/month, this option provides a latest generation WiFi repeater. A WiFi repeater is a device that allows the range of the WiFi signal within a housing. Just install it in an area where WiFi reception is of poor quality to improve it.

You can take up to two smart wifi repeaters with your SFR fiber box, for a total of € 6/additional month.

The installation of the Smart TV repeater is very simple: you just have to use the “SFR and me” application (see below) and follow the stages indicated. The configuration is instantaneous.

Configure your SFR fiber box from your smartphone

With the application ” SFR and me“, The SFR Fiber box is driving and parameter directly from a smartphone. The SFR mobile application has a shortcut to modify the WiFi settings of the box.

You can directly see the list of wifi connected devices to your SFR Box Fiber, modify the frequency band, customize the network name and WiFi code, or even share your WiFi code with a QR code.

It is also possible to create connection beaches and wifi restrictions for the various home devices.

SFR cybersecurity services

With SFR fiber, the operator offers a full security suite for only € 5/month. SFR cybersecurity is an offer including an antivirus designed by Bitdefender, a password manager, an anti-tracker to protect your confidentiality on the Internet, or even an optimization service of your computer.

Bitdefender is number 1 antiviral protection on the market, according to Avtest. This European company itself markets the best antivirus for computers and smartphones, and is the developer of SFR Cybersecurity. You are therefore guaranteed to have complete protection against malware, spy software ..

SFR cybersecurity is available on all your devices. You can download the software for Windows and MacOS, as well as the mobile application for iPhone and Android.

Positive and negative opinions on SFR fiber

SFR fiber review: positive points

Previously, I was at Bouygues with an offer at “1 GB/s”, but when I did flow tests, we were far from the account ! Since then I have migrated to the SFR Box 8x at 8 Gb/s, and I have reached Ultra-Rapid Drafts in WiFi on my PC compatible WiFi 6 (3 GB/S on a speedtest).

Titouan’s opinion – June 2022

Nothing to say, my 8 SFR box works super well. WiFi is very fast, much faster and promising than on the Livebox 5 of Orange.

Georges opinion – June 2022

Very satisfied with SFR Fiber. I took the Power offer at € 26 the first year, and everything works well. SFR took care of the connection for free. The flows are fast and the wifi works well.

Clarisse opinion – March 2021

In positive point, the SFR Fiber subscribers underline the Quality of equipment provided by the operator. Indeed, SFR (and older Numéricable), has a very good reputation concerning its Internet boxes. Also, as we have seen, the operator includes in all its fiber offers a high -generation, latest generation modem and decoder. For consumers who are not satisfied by the classic box, the SFR Box 8 option € 7 is very appreciated by the most geeks.

The flows represent a major asset for SFR. The basic fiber offer offers 500 Mb/s of down and up -down flows, a connection 50 times faster than the ADSL. As for the SFR Fiber Premium package, it allows you to reach a record of 8 GB/s down.

Finally, many customers are seduced by the promotional prices of SFR the first year, which allow as many savings to be achieved as possible. SFR Fiber reviews also highlight multipacks, obtained by subscribing to a fiber offer and a mobile offer at the operator.

SFR fiber review: negative points

The decoder more really messing around, it’s slow and buggy. I had to insist (and threaten to leave) to have a decoder exchange. I was offered the Connect TV instead.

Cassandre’s opinion – June 2022

A technician had to come and install the SFR fiber at my place, he did not even come .

Thomas opinion – March 2021

Fiber failure for 7 days, the SFR after -sales service did nothing ! What a shame ! ��

Laura’s opinion – January 2021

SFR fiber is not free from defects. There are indeed several negative fiber fiber reviews, noted by different consumers.

Thus, customers designate Customer service as a main source of dissatisfaction. The operator has tended in recent years to abandon its after -sales service, which has contributed to its degradation. Today, the situation has improved very clearly, but the quality of the after -sales service remains a little in addition to Bouygues, Orange, and especially Free.

Other customers regret that the operator’s very high speed plans do not include a WiFi repeater without additional cost. Indeed, SFR well markets a repeater “smart wifi”, but it is optional for € 3/additional month. SFR could have made an effort and offer this repeater for free in premium fiber offers.

We also find among the negative Fiber Fiber reviews technical problems, rare but possible whatever the operator: loss of internet access, TV reception ..

SFR fiber review: what we think

�� Netflix or Amazon Prime included for 6 months

For any subscription to the SFR Box Power or Premium offer

SFR has one of the largest fiber networks in France, with more than 13 million connectable sockets (FTTH and FTTLA). The large sfr fiber coverage makes the very high speed accessible to all. The force of the operator’s fiber with a red square lies in The many advantages offered by its network and offers.

The operator’s range of box subscriptions is well diversified, which allows everyone to find their account.

The entry -level offer, the Box Starter, is particularly attractive. She is in particular much cheaper than the equivalent package at Orange (“Fiber Livebox”). So if you are looking for a inexpensive internet offer with quality equipment, the SFR Box Starter could suit you.

The Power fiber box is also interesting and attractive. This is the package with WiFi 6 model included the cheapest of the moment.

For years, the big black point of SFR was customer service. Nevertheless, the operator largely revised his customer experience and assistance, which allowed him to regain millions of fiber subscribers Since 2020.

It is a shame that no box subscription is part of a WiFi repeater without additional cost: this is an option at 3 €/month. This choice can be understood thanks to the accessible tariff positioning of the operator. Likewise, it is a shame that no video streaming service is integrated into the packages. SFR did it a few years ago (SFR Sport, SFR Play …), but it has chosen to remove all “extras” to reduce the price of fiber subscriptions.

Here is a summary of opinions on SFR fiber:

Good points :

• Quick and quality installation
• Quality modem, with very fast flows (up to 8 Gb/s)
• 4K HDR and Dolby Atmos compatible decoder
• Guaranteed Internet service (loan of a 4G flashbox in the event of a breakdown)
• Good value for money (from 18 €/month)

Negative points :

• No WiFi 6 on the entry -level box
• The optional WiFi repeater
• No streaming service included in the subscription
• Some problems (rare however) with customer service

SFR fiber offers are currently on promotion. If you want to benefit from an internet offer with very fast flows and at an attractive price, it’s time to take advantage of it.

Our SFR fiber guide

How to test your SFR fiber eligibility ?

Before knowing the various SFR fiber reviews, it is important to know if, beforehand, you are eligible for the very high speed network of SFR. It could not be easier : SFR provides SFR fiber eligibility test on its website. You must indicate your fixed phone number (01 to 05) or your postal address.

SFR will then tell you what technology you are eligible for, ie the FTTH, FTTLA, VDSL2+ or the ADSL, as well as the theoretical maximum flows. Internet offers compatible with your home will then appear.

Click the button below to test your eligibility:

Are you eligible for SFR fiber ?

Installation of SFR fiber: how is the commissioning ?

After having subscribed to an SFR offer, we will contact you for the installation of the SFR Fiber box. If you have opted for FTTLA technology, it will be easy since in most cases, a cable plug is already present in eligible households.

For the installation of the FTTH fiber, if no optical socket is present at home, a technician will have to come and perform his installation. This operation can last up to 4 hours.

The technician will draw a fiber cable from the common areas of your building, or from the optical connection case located in your street if you live in a house, to your home. He will choose the best possible configuration to place the cables in your home (which can be masked under chute), and will install an optical socket.

How to terminate your SFR Fiber subscription ?

In the event of a negative fiber fiber review, a consumer may have to terminate their very high speed subscription. The termination of an SFR box is very simple and quick.

The fastest method is to use the RIO code and carry out the portability of your fixed line. To do this, call 3179 from your line and get the Rio code. Then, when subscribing to your new ISP, select the conservation of your number and communicate this code. It is your new operator who will support SFR Fiber termination.

How does SFR fiber work ?

At SFR, unlike other operators, there are two separate fiber optic technologies: FTTH and FTTLA.

The word ftth is the acronym of “fiber to the home”, which translates into French by “fiber to the home”. Indeed, here, between the optical connection node (NRA) and the customer’s home, the link between the two is fully fiber. Controlling the subscriber has a 100% fiber connection.

The advantage of FTTH technology is obvious: it provides very high flows. Up to 1 Gbps in downward flow and 300 Mbps in pru flow. And again, the potential of the FTTH fiber is still very largely under exploited (around 1% of its capacities !)).

The word fttla is the acronym for “fiber to the last amplificor”, literally “fiber to the last amplifier”. Concretely, this means that the fiber does not happen to the subscriber but is stopped with the last amplifier, which is generally in the street. Then, the connection to the home is done with a coaxial cable.

FAQ on SFR Fiber reviews

Are you eligible for SFR fiber ?

To find out, nothing could be simpler: use the eligibility test on this page, as well as our interactive card.

What are the very high speed SFR offers ?

SFR markets 3 very high speed internet box offers. To help you see more clearly, we have identified and compared the different SFR fiber boxes.

To read also:

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Fiber SFR Notice 2023: Returns of customers on their satisfaction and test

SFR fiber is one of the cheapest on the telecoms market today. But what do customers think ? Fiber offers are effective ? Are high speed promises true ? We tell you everything about SFR customer reviews in this article.

• The essential :
• SFR offers 3 offers With optical fiber: the SFR Fiber Starter offer, the SFR Fiber Power offer and the SFR Fiber Premium offer.
• THE Positive SFR reviews On the Internet congratulate the prices of offers, flows and efficiency of SFR advisers and technicians.
• THE Negative SFR reviews mainly regret recurring breakdowns and a too long engagement period.

What are the SFR positive fiber reviews ?

SFR collects an excellent average of 4.2/5 on the Visited Notified Site (figure collected in June 2023). From the Trustpilot site, the average is less impressive with only 1.4/5 (figure collected in June 2023). Find below the positive points most often mentioned by SFR Fiber customers.

Affordable prices and interesting promotions for new customers

SFR offers optical fiber from 20.99 €/month With the SFR Fiber Starter offer. The operator also regularly offers promotions such as the Netflix Fiber Fiber offer at the moment or months of subscription offered for streaming platforms such as Netflix, Disney+ and Amazon Prime. These low prices and these recurring offers strongly appeal to SFR customers who often welcome the price of their SFR fiber in opinions.

“Fair Play”

I was SFR’s customer for at least 5 years and I gave in to the sirens of a promotional end -of -year offer with a competitor. Since then, I have been in a hassle, because this promotion was false. On the other hand, SFR was very Fair Play for the termination of my contract and the reimbursement of my deposit. As soon as I could, I will return to SFR Fiber Internet + Mobile. Their prices and promotions are true !

Trustpilot review published in February 2023 signed JV Boccara

Attractive price

Attractive price with 1 year commitment. The installation of the fiber is free and the SFR equipment is of better quality with WiFi 6 and TV decoder. Ultimately, SFR is a little cheaper than competition, hence my choice of aisle at home.

Trustpilot review published in October 2022 signed Jimmy F

Everything is possible !

Being a former number of numbers for a very long time, I finally ended up changing the SFR operator for fiber. It’s been 3 months since everything works wonderfully. It’s fast and silent. The modem is discreet and the TV decoder is very simple, but effective ! And above all, the price of the package is really attractive.

Trustpilot opinion published in June 2022 Signed Passanger Jean

Pleasant advisers and simple procedures

SFR customers also regularly congratulate the Ease of subscription and installation fiber. SFR advisers and technicians are apparently pleasant and effective and customers are delighted to take advantage of their offer quickly after their subscription.

Excellent

Excellent simple processor to organize a fiber optic internet connection, including making appointments with the technician. I am English and my linguistic skills in French are very low, but the process has been very well thought out and therefore quite simple.

Trustpilot review published in June 2023 signed Michael

Very well spent

Everything went very well. Pleasant and clear advisor, who took the time to explain the different possibilities to change phone, package and help me go from ADSL to fiber. THANKS.

Trustpilot review published in June 2023 signed Alain B

Nothing to say

Fast delivery, easy installation, etc. The information was transmitted long before the equipment arrived. The box has a nice design. No fiber input box, connected directly to the box. It was perfect !

Trustpilot review published in January 2023 signed Patrice

SFR FIBER Notice: an efficient and fast connection

Finally, it is difficult to talk about SFR Fiber reviews without quoting the edges of the offers. Many customers take advantage of Very high flows And they welcome them in their opinions published on the Internet. SFR promises up to 500Mbit/s in descending debit with the starter offer and up to 8gbit/s in downward flow with the premium offer, the highest flow proposed by an optical fiber operator today.

Ultra fast

I had a connection problem (. ) They did everything to solve the problem as quickly as possible and I now have an ultra fast connection (fiber).

Trustpilot review published in November 2022 Signed Chadeau

SFR fiber

I am satisfied with SFR. The offers are correct and attractive and when I contact customer service, they answer me with courtesy and efficiency. Overall, for 3 years that I have been a customer, I have never had to complain about my fiber flow which is excellent (. )).

Trustpilot review published in February 2022 signed Philippe R Super flow in the countryside

We live in the countryside and we had 6mb/s in debit with free. (. ) Big gamers in networks, we took the plunge and we took the SFR Fiber box. The technician was super pro, fast and efficient with a pro installation. The flow is 900mb/s, it’s great ! (. ))

Trustpilot review published in January 2021 signed Jessica t

What are the negative sfr fiber reviews ?

From the verified opinion site, SFR collects 14.1% negative opinion and 7.1% mixed opinion. On Trustpilot, the truly unhappy clins are 92%. If these figures may seem high, particularly the percentage on Trustpilot, the negative opinions evoke often the same elements. Find below the most common negative fiber reviews.

Too long engagement periods

Among the most regular criticisms concerning SFR Fiber offers, we note the Commitment periods deemed too long by many customers. SFR Fiber offers are indeed available with 12 months of engagement And this commitment period can go up to 24 months if you subscribe to an offer with a Smart TV or with a PS5.

Fixed and mobile phone problem

Implementation of my offer in February 2023 and I no longer count the number of “incidents”. The solutions proposed to solve the problem are contradictory between advisers. The commitment of my box is one year old and I am therefore “imprisoned” with SFR, because the disengagement is overpriced at this stage.

Trustpilot review published in June 2023 signed D Wiedemann 24 -month re -engagement

Pending the package, but so far everything is perfect. I would still have preferred a re -engagement of 12 months and not 24 months.

Verified review published in June 2023 signed Pascal B

SFR fiber reviews: equipment and network problems

The majority of customers who publish a negative Fiber Fiber notice cite a equipment or network problem and the inability of customer service to solve its problem. According to these opinions, the SFR fiber does not work everywhere in France and the breakdowns can be many.

Spent at SFR.

Passed with SFR for fiber, I fought with them for 6 months before finally obtaining the breach of the contract at no cost. It never worked correctly (supposedly a problem on the network). However, since I have been at Orange, everything has been working ! Between advisers who have no technical knowledge and false promises, do not waste your time.

Trustpilot review published in June 2023 signed Meenfil We come to pass.

We have just switched to fiber after the ADSL, nothing has been working for 4 days. More internet, more television and after a dozen calls at 1023 over several days and nothing changes. Incompetent customer service, we go from one service to another. No professional at SFR.

Trustpilot review published in June 2023 signed Phillipe L SFR fiber failure

SFR fiber breakdown for almost 3 weeks. Having had them on the phone, they promise 100GB of commercial gesture that you will never have. In addition, on the phone, they pass you as liars, saying that the breakdown has only been there for a week. However, it is a departmental breakdown and many people are affected. (. ))

Trustpilot review published in June 2023 signed Ced Skull

On which offers do the SFR fiber reviews ?

SFR offers 3 box offers that work via optical fiber. These are all Triple play offers, That is to say, they include internet services, fixed telephony services and TV channels. They are all available with 12 months of engagement. The more high -end the offer, the more expensive it is, the more services. Find in detail The prices and services included For each offer below.

Fiber SFR Notice: our advice and expert test

Can we trust SFR fiber reviews published on the internet ?

He is Difficult to trust 100% to opinions published on the Internet Before taking out an offer, for several reasons. First, it is important to put into perspective the averages of satisfaction, often low, of operators on the Internet. Discontent customers are indeed much more likely to go and publish an opinion on the Internet than satisfied customers, who are generally satisfied with enjoying their offer without making it known on the web.

It is for this reason that SFR has a good Better average on the Visit Verified Site that on Trustpilot, because the Visit Verified Avis site sends emails to all SFR customers to ask them to give their opinion on the Internet. Satisfied customers are also solicités And the average satisfaction average ultimately probably corresponds better to reality than that of Trustpilot.

Also, each situation is specific to each customer, especially when it comes to network or network failure problem. In some regions, SFR fiber will work very well and in others, it will be slow and unstable. It all depends on your situation And many elements on which neither you nor sfr can act as infrastructure close to you for example.

Internet opinions are therefore practical to have an idea of ​​customer satisfaction, but you should not trust it completely and know put into perspective good and bad comments.

SFR fiber offers in the face of competition: our expert opinion

On the Trustpilot site, SFR collects an average satisfaction of only 1.4/5. If it seems very low, it should be noted that Orange has an average of 1.2/5, Bouygues de 1.2/5 and free of 2/5 (figures collected in June 2023). SFR is thus placed in second position.

Indeed, SFR is an operator who, in our view, offers the best quality price report With its fiber offers. The SFR Fiber Starter offer is indeed available from 20.99 €/month for 12 months, then 34.99 €/month. In competition, the cheapest fiber offers are:

• 19.99 €/month for 1 year, then 44.99 €/month at Free With the Freebox Revolution.
• 24.99 €/month for 1 year, then 42.99 €/month at Orange With the Fiber Livebox.
• 26.99 €/month for 1 year, then 41.99 €/month at Bouygues Telecom With the Bbox Must.

Beyond the prices, the SFR Fiber offers also offer very interesting services. SFR stands out in particular from competition thanks to its flows. With the SFR Fiber Premium offer, you can indeed benefit froma descending speed up to 8gbit/s. Only Free offers a similar descending speed with its Freebox Delta offer. This is however more expensive than the SFR Fiber Premium offer and it offers a lower amount.

In conclusion, the SFR fiber offers seem to us as very good internet offers. They are complete, varied and easy to use.

How to subscribe to a fiber offer at SFR ?

Before taking out an SFR offer, you must Test your SFR optical fiber eligibility. To do this, you can go to the operator’s website or test it by phone.

If you are eligible, you can then take out an offer from the SFR website or via its customer service by phone by composing the 1023.

When subscribing, you will have to take A meeting with a SFR technician. On the day of the appointment, the technician brings you your SFR equipment and connects your accommodation to SFR optical fiber. Once the appointment is past, you can take advantage of your SFR Fiber offer.

Updated on 06/27/2023

Need to compare Internet packages ?

SFR Box Premium: The test and our opinion

Of the three SFR Internet boxes, the premium offer is the highest end, with in particular an exceptional fiber flow, the latest Wi-Fi standard and a more intense TV experience than ever.

The results of our SFR Box Premium test

Benefits

• The 8 TV box decoder
• Wi-Fi 6 and the rehearsal included
• The connected speaker
• Netflix or Amazon Prime Video included for 9 months

Disadvantages

• Its price the second year
• No more TV channels compared to the Power box

A Wi-Fi repeater included

• Fiber 8 Gb/s
• TV channels
• Fixed and mobile calls
• Wi-Fi 6

For 12 months, then € 46.99.

A Wi-Fi repeater included

• Fiber 8 Gb/s
• TV channels
• Fixed and mobile calls
• Wi-Fi 6

For 12 months, then € 46.99.

The SFR Premium offer is as its name suggests the SFR Premium Internet offer. In terms of internet, Wi-Fi, or even material, it includes first-plan services, capable of satisfying the most demanding Internet users. Only weak point: the television service. It is not the TV bouquet which is insufficient but rather the absence of an SVOD service included in the offer which is to be deplored, except when the operator makes a limited series as is the case right now.

�� SFR premium box: a fiber flow that can reach summits

In this part of the SFR Premium notice, the most upscale of the three Internet offers from SFR, we will analyze the speed, the performance of the Internet connection as well as Wi-Fi features. So, in terms of the Internet, what is the SFR Premium subscription worth ?

The best fiber flow with the SFR Box 8X

The flow is the strong point of the SFR Premium offer, which achieves an unrivaled level of speed in terms of speed. Indeed, several million people connected to SFR fiber are eligible for XGS-Pon technology. An eligibility that allows them to have a Flow down to 8 Gb/s in fiber, Thanks to the SFR Box 8X. It is the maximum that it is possible to have today.

And for people connected to SFR fiber but which are not eligible for XGS-Pon technology ? Fiber flow is (only) 2 Gb/s shared. Which is still very good. Because, let us specify, 2 GB/s, it is the maximum fiber flow at many internet access providers. As for the amount amount with SFR fiber, it is 1 GB/s for all premium customers. Again, no other operator is better. You understood, with the SFR Premium offer, you have The quintessence of fiber.

If you are not yet eligible for SFR fiber, you will have to fall back on the SFR Power with Adsl technology. You will then have a lower flow: up to 20 Mb/s in ADSL and up to 95 Mb/s if you are eligible for VDSL. Either the same connection speeds as other operators. Indeed, with XDSL technologies, all internet boxes have the same theoretical flows. If you want our opinion: the SFR Premium offer is not interesting in ADSL because it amounts to finding itself from its main strong point.

A Wi-Fi 6 internet box

In terms of Wi-Fi, SFR’s Premium Internet offer also displays an extremely interesting level of performance and changes subscribers in another wireless internet dimension. Indeed, with the most upscale SFR boxes, subscribers have a modem compatible with the Wi-Fi 6 standard. A standard that offers a more fluid and faster experience, with a Intelligent and ultra-performance wireless network. Intelligent, first of all. Because, thanks to the wi-fi smart, the Wi-Fi signal is distributed and amplified intelligently according to your uses, wherever you are in the house.

Ultra-performer, then, because the power of Wi-Fi 6 allows uses and a connection of several devices simultaneously and at full power. And, to have extended coverage in Wi-Fi, SFR also offers A Smart Wi-Fi 6 repeater.

With the Premium SFR box, you therefore have access to the best speeds, including Wi-Fi.

The Internet guaranteed with SFR

SFR Internet subscribers benefit from the guaranteed Internet. A service that allows them to have an unlimited internet connection in 4G+ at any time, as soon as subscribing, in the event of a move and also in the event of a breakdown, thanks to the ZTE 4G flashbox+. Privilege of SFR Premium subscribers, they benefit from this service free of charge when it is paid for all the others.

The SFR Premium offer seduces you, but you don’t know if you are eligible for XGS-Pon fiber or even in the Most High-Débit ? The best way to know it is to carry out an eligibility test.

�� SFR Box Premium: one of the most complete TV offer

With the SFR Premium offer, subscribers take advantage of the SFR TV bouquet. In total, therefore, 200 TV channels and services, When most other internet offers include 140 or 180. With the SFR Premium subscription, SFR box customers have one of the most complete TV bouquet. Only, small downside, it is exactly the same as the one offered with the SFR Power offer. Between the two boxes, therefore, no rise in terms of TV bouquet and it is, a little regrettable.

Half -price RMC Sport

With the most high -end internet offers, the television service is often an opportunity for operators to stand out from the competition, by offering for example the subscription to an or even several SVOD services. With the SFR Premium subscription, none of that. And, once again, it’s regrettable. SFR Internet subscribers have a privilege: they are the only ones to have access to RMC Sport directly on their television, when all the others must be satisfied with the streaming version.

Let us remember, with the RMC Sport channels, you have for example access to the best of football, with in particular the European Cups, starting with the Champions League, but also the Premier League. And in addition, for Internet customers SFR, RMC Sport is half price at only € 9/month Instead of 19 €/month. We agree, this bonus is interesting, but only for football enthusiasts.

Good plan : If usually, SFR does not include streaming services in its premium box, we have the good surprise to discover a limited series with Netflix or Amazon Prime Video included for 9 months in the high -end operator offer.

TV features: two integrated voice assistants

If you decide to subscribe to the SFR Premium offer, you will have access to basic TV features, namely:

• Replay
• Simultaneous recording
• Digital hard drive with 100 hours of recording

But, in addition, you will also have access to Voice assistants OK SFR and Amazon Alexa. Finally, SFR Premium customers can also benefit from multi-TV, with a Second TV decoder. But, again with SFR, it is optional at € 3/month.

Remains one thing to know about the SFR Premium Internet offer: it is Available with a smart TV or a video projector. That is to say that it is possible to have one of its two equipment at prices costing for the purchase. In return, the price of your box and € 10 more expensive and you have 24 monthly payments of € 8/month to pay. Nevertheless, this allows you to spread the payment of a connected TV (Samsung, Hisense) or a video projector (Samsung) and even to save money. A good plan, so.

�� Telephony: almost endless possibilities with the SFR Premium offer

Like all Internet boxes, the SFR Premium offer include a telephone service with unlimited calls to fixeds in mainland France, as well as to Europe, DOM and a hundred other destinations abroad. Like all premium Internet boxes, the high -end SFR internet box also include calls to mobiles in mainland France and DOM DOM. But, and it is rarer, it also includes calls to mobiles in Europe. In terms of telephony, therefore, the SFR Premimimum subscription is one of the best that is.

�� Latest equipment with the SFR Box 8

High -end internet offer, high -end equipment, necessarily. With the premium box offer, subscribers logically benefit from the latest generation SFR equipment. Equipment that allows subscribers to have an almost unequaled experience in the internet but also television.

With the SFR Box 8 modem (the 8x box), SFR Internet customers can not only benefit from a fiber flow up to 8 GB/s, but also a three-time Wi-Fi more efficient. Because it is Compatible with the latest Wi-Fi 6 standard, with all the benefits we have exhibited above.

In terms of television, it’s the same. The Box 8 TV decoder brings real added added to subscribers with an image and a sound worthy of a cinema room. The TV decoder of the SFR Premium offer is indeed 4K HDR compatible, but also with Dolby Vision and Dolby Atmos technologies. It also has an integrated speaker and, to top it all, let us also remember, it is equipped with Voice assistants OK SFR and Amazon Alexa. Only regret: unlike the Connect TV decoder, the 8 TV box decoder is not Android compatible.

�� What to know before subscribing the SFR Box Premium

When you subscribe to an internet box, you have to pay attention to the price and services that are included in the subscription. But not only. At all operators, in fact, there are also additional costs and/or care by your operator of certain costs. It is good to know them. Because, they can influence the choice of an internet box rather than another. And, SFR is no exception to the rule. So here is what awaits SFR’s premium subscribers:

• Setup fees : 49 €
• Service closing costs: 49 €

• Refund of the former operator’s termination fees: Until 100 €

What is the price of the SFR Premium offer ?

A Wi-Fi repeater included