The answers to my questions on recharging my mobile internet credit

Share
your gigas

SFR Family!

SFR Family! It’s what ?
Internet + TV + Fixed + Mobile Package
Save money, share your gigas, parental control included.

4 reasons to join the SFR Family!

Combine your box and SFR mobile offers and save up to € 20/month per mobile line.

Until
3 packages offered

Add up to 3 packages 2 hours 100 MB at 0 €/month for 12 months and share their up to 100 GB per month.

Share
your gigas

Share your mobile internet gigas from your main mobile line, with the packages 2 hours 100 MB and 5 GB 4G+ of your loved ones.

Control
Parent included

Give your teens good digital habits.

How to take advantage of the offer ?

Simply gather your main mobile line and your SFR box and benefit from exceptional discounts.

From the 100GB 5G package associated with your box, take advantage of the SFR Family advantages! On your other packages !

on your mobile bill
on your mobile bill

You are three

on your mobile bill

You are four

on your mobile bill

Up to 3 mobile plans at 0 €/month

You are already an internet + mobile customer (from the 100GB 5G) package at SFR ?

Add up to 3 packages 2 hours 100MB at 0 €/month for 12 months then 4.99 €/month and join the SFR Family!.

Sharing your gigas for all your loved ones

• • Share up to 100GB with your entourage for free
• • From the main line to the 2h100mo and 5GB 4G packages+
• • Choose the sharing frequency and the number of gigas

Parental control service included

Offered instead of € 5/month

SFR Family Coach

• • Define your period remotely
• • Follow the use of your children
• • Interact with them with ease

SFR Family Teens

• • Allow your children to consult their uses and rules at any time
• • Modifiable by you in 1 click

SFR Family Kids

• • Install the “children’s mode” on your smartphone
• • Thanks to the partitioned children’s space, no access to the rest of the mobile
• • Let your children have fun without fear

For further

Download the SFR & me app

Easily control your advantages from your smartphone !

• • Follow your consumption and invoices
• • Adapt your offer to your desires
• • Check and trouble your box
• • Manage your contract with ease
• • Prepare your visit to the SFR store

Online assistance: FAQ

You still have questions about the operation of the SFR Family! ? You want more information on sharing Gigas ? Don’t panic, SFR assistance is there to answer you.

SFR Family! : Offer reserved for multi-pack customers whose group is made up of a compatible SFR box offer and a main line and one to three additional mobile lines (s) (see price brochure in force). These lines constitute the SFR Family group! Having access to SFR Family advantages! In addition to the multi-pack discount: each month, gigas (whose quantity differs depending on the offers) included in the main line can be shared with the additional mobile lines SFR Family! ; Access of additional mobile lines SFR Family! to the content included in the main line, depending on the conditions of this package; The main line can restrict overcharged uses and outside and beyond the additional family lines!. SFR Family-Control Parental Income. Details under SFR Subscription General Conditions.

Answers to my questions on recharging my mobile internet credit

The price of SFR recharges is available in the price brochure. To download it, click here.

What packages can benefit from mobile internet recharging ?

The SFR rechargeable packages that can benefit from mobile internet recharge are:

• The 2h +100 MB package (with or without blocking option),
• The 5 GB 4G+ package (with or without blocking option).

For these packages, the connection is blocked and rechargeable after damaging the internet volume included in the package.

The other packages can be rechargeable, even if a reduced flow is applied after damaging the volume of the Internet included.

To find out what type of package you have, go to your customer area, section My oFFRE and my phone, tab Offer And scroll through the content of your mobile offer.