All about the SFR Cloud service

SFR Cloud is also Accessible from your computer. To connect to the service from your web browser, go to the SFR site Cloud and enter your identifiers. These correspond to the identifiers you use to connect to your SFR or Red customer area. If you are not SFR or Red customer, your identifiers are the ones you have chosen when subscribing to the SFR Cloud service.

SFR Cloud: how it works and how to download it ?

Whether you are SFR customer or not, if you are looking for a way to store your data to lighten the memory of your smartphone, tablet or computer, the SFR Cloud can be useful to you. But what does this service consist of ? How much it costs and how to subscribe ? In this guide, you will find explanations to allow you to go around the subject.

• The essential
• SFR Cloud Allows you to store your data and files on a server, and thus make room on your different devices.
• SFR Cloud can be included in mobile packages And SFR box And Red by SFR.
• There quantity of storage varies Depending on the subscribed offers.
• It is possible to benefit from the SFR cloud Without having a SFR line, simply by paying a monthly or annual subscription.
• It is possible toIncrease your quantity of storage by paying a supplement.

Sfr cloud, what is it ?

SFR Cloud is a storage space Multimedia files, compatible with Android, iPhone/iPad mobiles and tablets and available on PC or Mac computers.

For the record: several years before the most famous online storage services arrived, as Dropbox And Google Drive, The new CEGETEL access provider (bought by SFR) was one of the precursors of the “cloud” in France by launching in 2006 “9giga”, an online storage space with a capacity of 9 GB.

After 8 years of existence, “9 Giga” bowed out in June 2014 to be replaced by SFR Cloud. This service has been integrated into the SFR mobile and internet ranges since November 2013.

If SFR Cloud is possible, it is thanks to the system of “Cloud computing”, or “computer science in clouds”, which is considered a major evolution of computer science by allowing you toaccess from any where to your files.

The Cloud allows you to access your data (such as your photos recorded on a remote server) on any computer connected to the Internet, everywhere on the planet. On a phone, having access to a cloud can allow you to release on your device. This is all the interest of SFR Cloud.

How sfr cloud works ?

SFR Cloud provides you with a secure storage space that varies from 10 GB at 1000 GB in most offers. This space is accessible from all your connected devices (mobiles, tablets, computers).

THE Data stored on SFR Cloud are hosted in secure and localized datacenters in France. They are encrypted : In this way, you are the only person who can consult the content.

With SFR Cloud, you can:

• Save your multimedia data (documents, photos, videos, music..) as well as your contacts, SMS, or your call and messages log.
• Synchronize and access your content when you want, on your computers, mobile phones and tablets.
• Organize, search for and share your photos and videos with your loved ones by email, on Facebook or Twitter, and even on your TV.
• Optimize memory of your smartphone by saving your content via SFR Cloud.
• Protect and find your multimedia documents and content in the event of loss, flight, breakage, or change of mobile or computer.

To give you an order of ideas, with a 100 GB SFR SFR offer, You can for example store several hundred videos in high definition, around 20,000 songs and more than 40,000 images or photos.

How to access SFR Cloud ?

Anyone can have access to SFR CLOND SERVICE, provided you use a compatible and/or compatible internet browser.

List of Compatible browsers ::

• Google Chrome.
• Apple Safari.
• Mozilla Firefox.
• Microsoft Edge.
• Microsoft Internet Explorer.

List of compatible devices ::

• Android smartphone or tablet greater than 9.
• iPhone or iPad under iOS greater than 12.
• PC under Windows 8 or 10.
• Mac under Mac OS El Captain or Yosemite.

Namely SFR Cloud is compatible with chromecast. Also, once your Chromecast SFR is configured on your multimedia devices and TV in your TV, It allows you to view all the files in your Sfr Cloud area on the big screen. Chromecast feature is compatible with iOS and Android devices.

How much does access to the Cloud SFR costs ?

The SFR Cloud service is always included With an SFR box offer, even if the quantity of storage varies according to your offer. On the side of SFR packages, 100GB of storage are included fromAn SFR 100GO 5G package and 10GB Cloud storage are included for the 2H 100MB SFR package and the SFR 5GB 4G package+.

If you are not SFR subscriber, it is also possible to Subscribe the SFR Cloud option To benefit from a storage space. And, whether you are subscribed or not, you can very well add additional storage spaces to your offer as you go, paying a supplement.

Details of the SFR mobile packages – valid on March 08, 2023

SFR package	Mobile customer price	Price if customer box	SFR Cloud storage included
SFR package 2h 100mo	4 €/month for 12 months, then 7.99 €/month Without engagement	Free for a year then 4.99 €/month Without engagement	10GB
SFR 5GB 4G package+	13.99 €/month for 12 months, then 16.99 €/month Without engagement	€ 8.99/month for a year then € 11.99/month Without engagement	10GB
SFR 100GB 5G package	15.99 €/month for 12 months, then 30.99 €/month Without engagement	€ 11.99/month for a year then € 24.99/month Without engagement	100GB
200GB 5G SFR package	34.99 €/month for 12 months, then 34.99 €/month Without engagement	€ 14.99/month for a year then € 26.99/month Without engagement	100GB
SFR 210GB 5G package with mobile	31.99 €/month for 12 months, then 44.99 €/month 24 -month commitment	€ 23.99/month for a year then 36.99 €/month 24 -month commitment	100GB
SFR 240GB 5G package with mobile	64.99 €/month for 12 months, then 64.99 €/month 24 -month commitment	€ 36.99/month for a year then 49.99 €/month Without engagement	100GB

You wish to take out an SFR offer ?

Details of the SFR internet packages – valid on March 08, 2023

SFR box	12 month rate	SFR Cloud storage included
Starter fiber box	20.99 €/month for 12 months then 34.99 €/month	10GB storage included.
Power fiber box	29.99 €/month for 12 months then 39.99 €/month	100GB storage included.
Premium fiber box	35.99 €/month for 12 months then 46.99 €/month	100GB storage included.

If you want to add storage to your SFR cloud, it is quite possible to do so. The prices are as follows:

• SFR Mobile customer: 100 GB For 3 € per month or 1000 GB for 5 € per month.
• SFR BOX customer: 1000 GB For 5 € per month.
• Customer without SFR subscription: 1000 GB For € 5 per month or € 60 per year.

Subscribe to SFR Cloud without SFR line: how it works ?

If you want benefit from the SFR Cloud service Without being a mobile or box sfr client, it’s quite possible and it’s very simple.

1. Add the SFR Cloud option to your basket on the SFR website.
2. Confirm your basket If you take the option alone, or choose an SFR offer to add.
3. Download the SFR Cloud app And take advantage of your option.

You can also access the SFR Cloud service in trial version (You will have a free 1 GB of storage space) by logging into with the identifiers of your SFR account:

• On the site sfrcloud.SFR.Fr.
• On themobile app Android, iOS or Windows Phone.
• On the software For PC or Mac.

If you do not yet have an SFR account, click on “Create an account to register”, then follow the steps to create the account.

SFR Cloud Connection: How to connect to mobile or tablet ?

Installation of SFR Cloud on mobile or tablet

To install SFR Cloud on your mobile phone or tablet, here is the process:

1. Go to the SFR Cloud site, or on mobile blinds (App Store, Google Play).
2. Find the application and click on “Download” Or “GET”.
3. The application settles down on your device.

Note it is also possible to download free The SFR Cloud application on your mobile, simply by sending “Cloud” by SMS to 500.

Once the application is downloaded:

1. Press the application for open it.
2. Read Terms of Service.
3. Click on “TO START»».

To connect to the application, enter your SFR identifiers (which are the same as those allowing you to connect to your customer area and to the SFR & me application). If you are a mobile client, use your phone number. If you are customer box adsl, very high speed (THD) or fiber, use your Main email address.

Note when you launch the SFR Cloud application for the first time, select “Background backup” to protect the contents of your mobile. In order to automatically back up your photos and videos, including when the application is not used, it is necessary toAuthorize SFR Cloud to access the location service of your device. Rest assured, your location will never be saved or transmitted.

How to use SFR Cloud on mobile or tablet ?

Once you are connected to SFR Cloud, Select the contents that you want to import from your mobile to your SFR cloud for to safeguard : images, videos, contacts, messages (for users of Android devices only) and music.

Then choose if you want the backup to be done automatically when new contents are detected, or manually. You finally have the possibility, if you are concerned, to restore the previous content, or content coming from other devices, already saved in your SFR cloud. Then press “Continue”.

Automatic backup: how it works ?

To keep all your precious moments, it is recommended toActivate automatic backup. For that :

1. When using the SFR Cloud application, click when the message “Automatic backup of photos and videos” appears on the screen.
2. The message “Authorize SFR Cloud to access your position ?»» appears, click on “Always allow” so that SFR Cloud can trigger automatic backup as soon as you have taken a new photo or video.

If you have not validated automatic backup at the first launch of the SFR Cloud application, you can activate this feature at any time. For that :

1. Go to the settings of the SFR Cloud app.
2. Select “Save content” and activate background backup.

In order for automatic backup to be optimal, it is necessary to allow SFR Cloud to access the location service of your device. This allows automatic backup of your photos and videos even if the SFR Cloud app is closed. For that :

1. Go to the menu Settings of your phone.
2. Click on “SFR Cloud”, then on “position” and select “Always”.

SFR Cloud PC or Mac: how it works ?

Connect to SFR Cloud PC or Mac

To install SFR Cloud on a PC or Mac, you just have to bring your computer and connect to the Internet. Then the steps are as follows:

1. Access SFR Cloud directly on the internet.
2. Connect using Your username (your SFR mobile number and associated password if you are SFR mobile customer, or your SFR fixed account identifier and the associated password if you are a box customer).
3. If you are a mobile and box customer, you benefit from 2 accounts and therefore 2 clouds: a cloud thanks to your box account (To connect, follow the same instructions as for customers offer boxes), a cloud thanks to your mobile account To connect, follow the same instructions as for customer mobile customers.

To know if you use the same identifier to access your box and mobile accounts, you automatically benefit from the highest storage of 2 (between 10, 100 and 1000 GB).

If you are a customer without SFR line, Connect from the web (as well as from mobile applications or PC/Mac) using the e-mail address used for your SFR account as an identifier, and by entering your Personal password associated with this account.

How to download SFR Cloud to computer ?

For Download SFR Cloud On your computer, go to SFR Cloud and connect to your SFR Cloud space from your Internet browser. Then just follow these steps:

1. Access the download: click on the scrolling menu In terms of your username at the top right of the screen, then click on “Go to office application”. The software adapted to your computer (PC or Mac) will automatically download.
2. If you are a customer Fixed ADSL or Fiber SFR Enter your identifier and wait while downloading the executable file “SFR Cloud.ex “.
3. Once the load is finished, click on the file “SFR Cloud.ex “ In order to continue installing the software.

How to install SFR Cloud on computer ?

Once you have downloaded SFR Cloud, the installation is simple:

1. Consider the terms of the SFR Cloud license and check the box “I accept the terms of the license”. Continue.
2. Connect to the software with the identifiers of your customer area to continue the installation. The identifier to be used depends on the offer subscribed. If you do not know your username, click on “Forgotten identifier”. Type the password corresponding to your identifier. If you forgot, click on the link “Forgot your password” To receive a new password instantly by SMS or on your contact e-mail address.
3. You then access SFR Cloud software, and can discover some tips for use. Then click on “END”. SFR Cloud then invites you to select the files already present on your cloud that you want to synchronize on your computer.
4. You can choose between: “Synchronize all files” And “Select certain files”.
5. Once your choice has been saved, the selected folders will be downloaded from the directory of Cloud SFR, Created in your computer user area.

Note you can change these settings at any time from the tab “Synchronization”.

To finalize the installation, Click on “Finish”. Your device is now connected to your SFR cloud and the “Dashboard” software is displayed. An icon appears in the taskbar of your computer: click on this icon to reach the management of settings of SFR Cloud, and to your account.

The account with which you initialize SFR Cloud will create a synchronization directory called “SFR Cloud” on your hard drive.

If you then use the same device to connect to another SFR Cloud account, a new synchronization directory will be created, its name being defined by its user, on the model: “SFR Cloud – First name name”.

Namely on the same Windows or Mac OS session, you can connect with several accounts.

Recover your data stored on SFR Cloud

To recover files or Data stored on your SFR cloud, you need :

• Of a computer, a mobile or a tablet connected to the Internet,
• Of your identifiers to access the SFRCloud site.SFR.FR or at the SFR Cloud application.

Access the SFR Cloud website by launching your usual internet browser.

1. In the main drop -down menu, select “All my files”.
2. Choose the synchronization folder: go to the synchronization folder “SFR Cloud Drive”.
3. Check the files that interest you and that you want to recover.
4. Request the download: Click on “More” and choose “Download”.
5. Your files are repatriated to your computer: they are downloaded in a compressed folder (.zip).

To recover your data via the application:

1. If not already done, install theSFR Cloud application on your computer.
2. Open the dashboard of your software.
3. Choose “Synchronization” by going to the synchronization section.
4. Synchronize your files: check the box “Synchronize all files” and click on “Apply”.
5. Your files are on your hard drive: theSet of your cloud data will then be synchronized in real time on your device in the SFR Cloud directory.

How to interrupt a SFR Cloud backup ?

If you have launched a SFR Cloud automatic backup On your mobile, it may happen that the operation takes a long time and that you want to interrupt it. This is not a problem, just apply the following points:

Interrupt the safeguard on iOS

On iOS devices, the current backup is materialized by a small progression bar at the top of the screen. Press the cross to the right of this progress bar to stop the backup.

Interrupt the backup on Android

On Android devices, the current backup is materialized by a progression bar in the notifications pane of your device. Open the notification containing this progression bar, then click on “Cancel”.

Non -viewed data: what to do ?

If a message appears when connecting to the site or on theSFR Cloud mobile application telling you that your data cannot be viewed, you may have to think that your cloud space has a problem.

This message tells you that certain data is not not yet available, Due to an optimization, in progress, of the interface.

Rest assured: these data are very present On your SFR cloud. They are simply not yet visible on the new interface. Sometimes the problem is solved in a few minutes, but most of the time you will probably have to wait several hours. You will be notified by e-mail When your account will be fully available from the new SFR Cloud.

Namely: this message does not prevent you fromimport new data on SFR Cloud, nor to fully use the functionalities of backup, restoration, consultation and sharing of new content added on the service.

If the message described above persists beyond 10 days Or that you find that your content previously imported on your cloud still do not appear, contact the SFR Cloud assistance by e-mail to the following address: Contact.Cloud @ sfr.Fr.

Updated on 05/29/2023

Magali joined Selectra in 2020 as a freelance editor. It mainly takes care of articles on subjects linked to mobile and internet themes.

All about the SFR Cloud service

With SFR Cloud, save your photos, videos and documents safely, and share them with your loved ones !

Who can benefit ?

Anyone can have access to the SFR Cloud service.

To do this, it is necessary to use a compatible device and/or a compatible internet browser*:

• Smartphone or tablet under Android 10, 11 and 12,
• iPhone or iPad under iOS 13, 14 and 15,
• PC under Windows 10,
• Mac under Mac OS Catalina (10.15) or big on (11).

* Google Chrome, Apple Safari, Mozilla Firefox, Microsoft Edge and Microsoft Internet Explorer

To know

To know

SFR Cloud is compatible with chromecast. Also, once your chromecast is configured on your multimedia devices and connected to your TV, it allows you to view all the files in your large SFR space, on your HD TV. Chromecast feature is compatible with iOS and Android devices.

What are the advantages ?

SFR Cloud provides you with a Secure storage space from 1 GB to 1000 GB depending on the subscribed offer , and accessible from all your connected devices.

Data stored on SFR Cloud is hosted in secure and localized datacenters in France. They are encrypted and you are the only person who can consult the content.

With SFR Cloud:

• save of your photos, videos, contacts, music, documents, SMS, call log and messages,
• Synchronize and access your content when you want , on your computers, mobile phones and tablets,
• Organize, search and share Your photos and videos with your loved ones by email, on Facebook or Twitter, and even on your TV,
• Optimize memory of your smartphone By saving your content via SFR Cloud,
• Protect and find your multimedia documents and content in the event of loss, flight, breakage, or change of mobile or computer.

How much does it cost ?

SFR or RED, Mobile or SFR customers, the SFR Cloud service is free and included in your offer.

With or without SFR subscription, it is also possible to subscribe to theSFR Cloud option To benefit from additional storage space.

• SFR Customer Mobile : 100 GB for 3 € per month*
• SFR BOX customer : 1000 GB for 5 € per month*
• Customer without SFR subscription : 1000 GB for 5 € per month* Or 60 € per year*

* Enjoy one or two months free (s) or promotion depending on the offer subscribed.

How to benefit from it ?

SFR customer:

Customer without SFR line:

Go to the SFR Cloud service website, click the button ADD TO CART and follow the instructions.

To note

To note

Download for free The SFR Cloud application By sending “Cloud” by SMS to 500. You will receive the download link adapted to your mobile phone or tablet

For further

The latest news from SFR Cloud

• Explore your memories: Remember the best photos of past years.
• Share your highlights: relive with your loved ones your best photos of the previous week.
• Create personalized slideshow: Have fun while organizing your best photos.

And always on PC and Mac

The latest version of SFR Cloud for PC and Mac offers you:

• an automatic purge of old versions during a backup,
• A 1TO storage option.

What is SFR Cloud and how to get it ?

Save and share your files with SFR Cloud, the SFR multimedia content storage service. This is included in all SFR box and mobile offers or red. It is also possible to take advantage of the 1000 GB of SFR Cloud storage without being a SFR or Red customer. Find in this guide all the explanations to subscribe and use SFR Cloud.

• The essential :
• SFR Cloud is a service allowing you to keep and centralize all your files on A secure server SFR.
• The service is included in All SFR offers (with more or less storage).
• It is possible to take advantage of SFR Cloud without being a customer at the operator.
• To use the service, download theSFR Cloud application.

What is SFR Cloud for ?

SFR Cloud is a storage service of documents, photos and videos included in SFR and Red offers. It allows you to keep, centralize and Share all your files. Users can access all their content at home or on the go, Whatever the device used. With SFR Cloud, it is in particular possible to:

• RegisterPhotos taken from your phone
• Keep your images, music, videos, documents, messages and contacts in a single space
• Share your photo albums With your friends and family via a shared file or a public link

The documents recorded on SFR Cloud are hosted on Secure SFR servers and located in France. All responsible data is subject to French legislation and remain confidential. They are encrypted And only their owner can consult them.

The conditions to take advantage of SFR Cloud with the operator

Who can benefit from SFR Cloud ?

Anyone can benefit from SFR Cloud. Box or mobile, the application is, indeed, included free of charge in all SFR and Red offers. The storage capacity varies however Depending on the package. The option can also be taken out without any SFR or Red subscription.

Several formulas are available, From 1 GB to 1000 GB storage according to the offer subscribed. With an offer SFR Cloud 100 GB, For example, you can store:

• Several hundred videos in high definition
• 20,000 songs
• Over 40,000 images or photos

Devices compatible with SFR Cloud

It is possible toAccess SFR Cloud From a downloadable application On mobile or tablet and directly from the web. THE compatible devices are the following.

• Android smartphones and tablets 10,11 or 12.
• IPhone and iPad under iOS 13, 14 or 15.
• Windows 10 PCs.
• Macs under Mac OS cataine (10.15) or big on (11).

SFR Cloud is also Compatible with Chromecast technology. You can consult all your files directly on your HD TV.

What are the SFR and Red offers with SFR Cloud included ?

SFR Cloud for box SFR customers: price and storage capacity

The SFR Cloud option is free or paid according to the desired storage capacity. All box offers have 10GB included and it is possible to increase this capacity by subscribing to SFR Cloud options.

Here is the detail of Fiber and ADSL Internet box of SFR which include SFR Cloud.

SFR Cloud for SFR mobile customers: price and storage capacity

The SFR Cloud option is included in SFR mobile offers But the storage capacity included varies according to the package chosen. Find in the table below the detail by package.

To subscribe to a mobile SFR offer:

*These offers are with 24 months of commitment. All the others are without obligation.

SFR Cloud for RED customers: price and storage capacity

All Red by SFR box and mobile offers also include theFree SFR Cloud option. The storage capacity offered depends on the nature of the offer subscribed.

1. With a Red Box offer : you enjoy 10GB offered. You can increase this envelope with the 100GB option at 3 €/month or 1000GB to 5 €/month.
2. With a Red Mobile Package : you enjoy 1GB offered. You can also get 100GB for 3 €/month and 1000GB for 5 €/month.

Find a summary of the prices of the Red offers below.

How to activate the SFR Cloud option ?

For SFR Box or SFR Mobile customers

To subscribe or terminate your SFR Cloud option, follow the steps below.

1. Go to your SFR customer area.
2. Go to the “Offers and equipment” section.
3. Then click on “Content”.

For Red Box or Red Mobile customers

You can subscribe or terminate SFR Cloud directly from your Red customer area. The steps to follow depend on your situation.

As a customer Red Mobile ::

1. Go to the “Offer and Mobile” section
2. Then click on “Add options” and “Internet, Safety, GPS…”
3. Choose “SFR Cloud” and click on “Subscribe”

As a customer Red Box ::

1. Go to the “Offer” section
2. Then click on “Add and delete options” and “see all options”
3. Select “SFR Cloud 100 GB” and validate your option

How to increase its storage capacity with SFR or Red ?

SFR or RED customers can Increase storage capacity of their SFR Cloud option. To do this, just go to the SFR site, in the section “Your daily services”, Then “SFR Cloud”. Take the page and choose the offer that interests you.

Two formulas are available:

• 100 GB of storage For 3 euros per month without engagement.
• 1000 GB of storage For 5 euros per month without engagement.

How to get SFR Cloud without being a SFR or Red customer ?

Without being SFR or Red customer, it is possible toSubscribe to an SFR Cloud formula understanding 1000 GB of available space. Two prices are available:

• 5 euros per month With the first month offered, without obligation
• 50 euros per year, without engagement

For Subscribe to SFR Cloud without being a customer SFR or Red:

1. Go to the SFR site, At the “Your Daily Services” section, then “SFR & me” and ”SFR Cloud”.
2. Choose the formula you interest and click on “Try now”.
3. Check “I have read and accept the special conditions of SFR Cloud 1 to” and click on “Validate my choice”.
4. Create your SFR account or connect if you are already holder of an account.
5. Choose a payment method and enter your bank details.
6. Finally click on the activation link received by SMS or by e-mail and let yourself be guided to enjoy SFR Cloud on all your devices.

On promo at the moment, on 09/09/2022, the 1st month of subscription to Formula 1000GO is € 1/month.

How to use SFR Cloud ?

How to connect to SFR Cloud ?

Connect to SFR Cloud from a mobile

For Take advantage of SFR Cloud on your mobile or tablet, You have 8 steps to follow.

1. Start with Download the SFR Cloud application on your device. To do this, go to the SFR Cloud website or in your store (app store or google play) and click on “Download” or “get”.
2. Once the application is downloaded, launch it from your mobile or tablet.
3. Click on “Start” after having read the general conditions of use of the service.
4. Connect to the application thanks to Your SFR or RED identifiers. If you are not SFR or RED customer, you can connect thanks to the identifiers chosen during your subscription to the SFR Cloud service.
5. During your first connection, you have Several settings to be confirmed. You can import content from your mobile or tablet to your SFR Cloud area.
6. The application then offers you automatically back up all new content detected on your device by clicking on the button next to “Automatic backup”. Then click on “Continue”.
7. You then have the possibility of Restore saved content in your cloud from other devices.
8. Finally click on “Continue” And take advantage of all of the services offered by SFR Cloud.

Connect to SFR Cloud on the web

SFR Cloud is also Accessible from your computer. To connect to the service from your web browser, go to the SFR site Cloud and enter your identifiers. These correspond to the identifiers you use to connect to your SFR or Red customer area. If you are not SFR or Red customer, your identifiers are the ones you have chosen when subscribing to the SFR Cloud service.

To use SFR Cloud from theApplication for PC or Mac, You have 9 steps to follow.

1. Go to the SFR Cloud website from your usual internet browser and log in thanks to your identifiers.
2. Do Unroll the menu at the top right of your screen next to your username.
3. Choose “Go to office application”. The download software adapted to your device will automatically launch.
4. Click on the downloaded file To install SFR Cloud.
5. Accept the terms of the license and click OK.
6. Connect to the application Thanks to your SFR Cloud identifiers.
7. Choose the files you want to synchronize and click on “To start up”.
8. You finally access your SFR Cloud directory and can Manage stored files.
9. Finalize the installation by clicking on “To end”. You will find the dashboard of your SFR Cloud space in the taskbar of your computer.

How to manage your files on SFR Cloud ?

Manage your files from your mobile

You can Add files to SFR Cloud directly from your mobile or tablet. For that :

1. Start by accessing the import functionality of your application.
   • If you have an Android or iOS device, click on the symbol “. ».
   • If you have a Windows Phone, click on The arrow upwards of your screen.

Then press “Import”.

You can find all the files you imported in the section “All the files”, Then “SFR Cloud Drive”. The file classification is made by creation date when it is known.

To download on your mobile or tablet files present on your SFR Cloud space, go to the section of your choice (photos, documents, contacts, etc.) and select the files that interest you. Then click on the action button “. ”Then on“ Download ”.

Manage your files from the web interface

For Add files from the SFR Cloud web interface, Once connected to your account:

1. Click on the button “Import” At the top right of your screen.
2. Click on “Browse my computer” or slide your files directly into the dotted area.

To download files from the web interface to your computer:

1. Manually select the files you want to download.
2. Press the “Plus” button, Then “Download”.
3. Find your files in the “Downloads” directory of your computer. They come together automatically In a file “.zip ”.

How to share your content with SFR Cloud ?

You can Share the contents of your SFR Cloud space With your loved ones in two ways:

• ThroughA public link which will allow anyone clicking on the link to access your shared files.
• ThroughA shared file in which you can invite your loved ones to consult your shared files.

To share your content thanks to a public link, you have to :

1. Select files or folders to share and Click on “Sharing”
2. Choose sharing via a sharing link
3. Click on “Get the link” and send the link to your loved ones.
4. You can also click on “by e-mail” and enter the email addresses of your loved ones to send them the link in an automatic message.

To share your content thanks to A shared file, you have to :

1. Check the files to share and click on “Sharing”
2. Click on the option “Add to the shared folder”
3. Select an already existing shared folder or create a new.