The SFR Starter box: what is the ADSL SFR STARTER / THD Starter offer is worth

The television bouquet you can benefit from depends on the offer you are eligible.

SFR 2023 fiber review: quality, installation, starter / premium and box 8 offer

There are many opinions on fiber offers from SFR. The operator offers eligible homes a range of three SFR Fiber: Starter, Power and Premium subscriptions, starting from Only 20.99 €/month. You want to know more about SFR fiber ? Discover customer reviews on this operator in 2023 as well as our opinion as telecom experts.

SFR fiber + TV + Mobile Package

from € 20.99/month
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Terms and conditions

• ⭐ SFR customers’ note: 3.9/5
• Ultra-fast speed: The flow rates can reach, or even exceed, 1 GB/s depending on the offers, guaranteeing a fluid online experience.
• Stable connection: The connection is generally stable and less prone to interference compared to ADSL or cable connections.
• Complete offers: SFR offers a range of fiber offers that generally include services such as television with many channels, fixed telephony with unlimited calls, and various additional options.

��BOn namely the SFR box reviews collected below constitute a Summary of opinion Harvested on the Internet, from various sources: community spaces, forums and opinions such as Trustpilot.

What are customer reviews on SFR optical fiber in 2023 ?

Through a series of customer feedback, there is a list of advantages and disadvantages relating to the SFR fiber. This list is not exhaustive, but it gives an overview of the aspects most frequently mentioned by users:

• Very good support by SFR services.
• Consulting and installation of the quick box.
• The SFR website is clear.
• Very good connection.
• Interesting speed and prices.
• Simplified change of offer.
• Problem solved effectively by customer service.
• Simple purchase and fast delivery.
• Complete TV offer
• SFR fiber allows you to watch 4K movies

• Unresolved technical problems.
• Bad communication concerning appointments.
• SFR box breakdown lasting 5 days
• Complicated termination.

I was pleasantly surprised by the effective management of SFR. Between their automatic recall system and the speed with which I received my box, my experience was rather positive. Ordering the box on their site was a breeze, and the simplicity of changing their subscription is really appreciable. I recommend !

Maxime – Trustpilot

I ordered a box at SFR, and everything went without a hitch. The installation was quick, and I appreciated the message of the customer service at the end of the procedure. The connection is good and I can look without constraint my series on Netflix with an ultra-HD quality.

Adèle – Trustpilot

Even if I appreciate some of the features offered by SFR fiber, I unfortunately encountered some technical problems that have not been resolved as quickly as I would have hoped. In addition, the communication concerning my appointment with the technician could have been clearer.

Enora – Trustpilot

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Opinion on SFR fiber: positive points

First of all, the operator’s subscribers first highlight the Available promotional offers. SFR offers reduced prices on its SFR fiber subscriptions for 12 months, but also options offered or at promo prices SFR Box for several months.

Among other things, you will find the SFR TV bouquet with RMC Sport or SFR Press. But above all, you can benefit from the multi-pack discounts granted with mobile packages. Bouquets like Netflix Or SFR Entertainment are sometimes included for 6 months with Power and Premium offers

Up to 100 € reimbursed for any new
Subscription of a SFR box
01 82 88 21 67

Recent SFR fiber reviews also underline the quality of services made available by this operator. In particular, a stable flow and a quality box, compatible WiFi 6. L’Installation of SFR fiber has opinions also positive.

�� As a reminder according to the SFR fiber offer, subscribers take advantage of a fiber flow going from 400mbits /s to 8gbit /s In downward speed and up to 400 Mbits /s in flow rate via the fiber network to the SFR (FTTH) subscriber (FTTH) or up to 100 Mbits /s in cut debit via the coaxial termination network (FTTLA). The actual flow then depends on the SFR eligibility of your accommodation.

Power Fiber Fiber offer: customer reviews

The mid -range offer offered by the Internet access provider pleases particularly because of the content it offers for its affordable price: 2 Gbit/s debit, 200 TV channels, bouquets offered and a full fixed telephony offer.

This is the offer with the best quality price report at the operator, since it is found at € 26 per month in the first year. The price is the same for the SFR THD Power offer, with similar opinions. This offer uses the operator’s FTTLA network.

Premium SFR fiber: reviews on box 8

If the Price of the SFR Premium offer is higher And that opinions are more favorable, it is notably thanks to its very high fiber flows, of 8 Gbit/s in reception and 1 Gbit/s in broadcast, or the fastest on the market at present. The 8x box provided in this offer is also compatible Wifi 6, to allow high flows even via a wireless connection.

User returns highlight the stability of the connection, the 4K image quality and Dolby Atmos audio For those who opt for the TV service. However, although customer service is generally rented for its responsiveness, some points deserve attention. Some consumers point to a monthly price that could be cheaper, while others evoke difficulties during theInstallation of the SFR fiber box.

Negative opinions on the SFR Fiber offer

In terms of unfavorable points on the opinions of the SFR fiber, Most often, consumers point the finger at customer service from the Internet access provider, hardly reachable. User experience feedback is indeed negative on the listening quality of SFR customer service as well as the effectiveness of the latter to solve a SFR problem.

Several SFR customer reviews also deplore the abusive re -engagement made by customer service, in particular by offering TV or fixed telephony options. These negative returns are sometimes found in Red customers, Whether for internet but also mobile offers.

And finally, certain SFR users denounce termination problems with this operator with, among other things, requests that are not taken into account.

How to terminate its offer ?

To make a SFR Fiber box termination request, for example for your SFR BOX 8, you must contact SFR at 1023 via customer service. This will communicate the termination address to you.

�� Good to know in the event of SFR move, you do not need to terminate your SFR offer. If your new accommodation is eligible, Just contact your operator to share your project with it and provide a line transfer.

Please note, the SFR fiber offers being subject to a minimum one -year commitment period, Certain costs apply in the event of termination, namely the technical costs necessary to close the service (€ 49) as well as termination costs linked to your commitment if your minimum period is not finished.

Opinion on SFR fiber boxes: the Jechange verdict

⭐⭐⭐⭐ A powerful and attractive fiber The operator at the SFR red square markets three complete fiber subscriptions which meet the different budgets of consumers. The three offers hold quality flows and complement each other well, as well as their ADSL equivalents.

As with competitors, we could blame Promotional prices, only valid during the first 12 months. At the end of this period, it will therefore be necessary to pay until € 18 more per month To continue using this operator’s fiber offers.

SFR Fiber offers are also attractive for users who wish to subscribe to the RMC Sport TV bouquet. This TV option which allows you to follow all your favorite sports and in particular major competitions such asUEFA Champion’s League and the Premier league is available at a reduced price for SFR Box subscribers, the same for the option Cinema & series TV.

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Our opinion on the SFR starter fiber: the right plan not to be missed

The SFR Starter fiber seduces thanks to a connection speed of up to 500 Mbps, sufficient for streaming, substantial downloads and online games. But it is especially for its price that it is appreciated

From 20.99 €/month, It therefore offers a super advantageous value for money. SFR is also illustrated by effective customer service and installations carried out by experts. With an easy fiber installation and an option giving you access to a wide range of television channels, Our opinion on SFR’s fiber starter fiber is more than positive !

However, it is prudent to check upstream the availability of fiber in its residential area, because despite wide coverage of SFR, certain regions, can be awaiting service. Check it for yourself thanks to our fiber eligibility test !

SFR Fiber: Services and prices

Do you have a clearer vision of the SFR operator thanks to his opinions ? To make a Summary of fiber subscriptions Proposed by the brand, here is a table bringing together the 3 ranges:

Regarding additional costs, the costs of commissioning with SFR amount to 29 €. The termination costs are billed € 49 after the minimum one -year commitment period. Other information, SFR reimburses you up to € 100 on the termination costs of your former operator. You now know everything about notice SFR fiber in 2023 In order to choose from the offers offered.

If you do not know which offer to subscribe to SFR, you can call an advisor To compare the offers and find the one that meets your needs.

Change operator and package in a few minutes !

You are looking for a new Internet or Mobile Package that corresponds perfectly to your budget ? Do not look anymore, Jechange is there to help you ! Our advisers are at your service to find the best offer for free and easily corresponding to your needs. Compare subscriptions with an expert via the number below:

Are you eligible for fiber ?
Test free your eligibility in less than 3 minutes And discover the best offers For your internet access.

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The SFR Starter box: what is the ADSL SFR Starter / THD Starter offer is worth ?

There SFR Starter box is an offer SFR Triple Play which combines the internet, fixed telephony and television. It is available in high speed by ADSL or very high speed by VDSL, cable or optical fiber.

The main advantages of the SFR Starter box

• During the first twelve months of subscription, the SFR Box is available on promotion at 15 €/month. Its price then goes to 35 €/month. In fiber, it is offered at 21 €/month for 1 year then 41 €/month.
• By combining the SFR Starter box With an SFR mobile package, you have a discount ranging from € 4/month to € 10/month thanks to theSFR multi-packs advantage.
• This offer allows you to benefit from the latest generation SFR equipment: the Box more in ADSL, VDSL, Fiber and the 4K box by the cable.

To take advantage of the current promotion, do not hesitate to contact Selectra at 09 87 67 55 23 by asking to be recalled.

Three technologies: ADSL SFR Starter / SFR Fiber Starter / Box Thd Starter offer

Depending on your eligibility, there SFR Starter box You will be offered in ADSL, in VDSL, fiber Fttla (fiber to the last amplifier) ​​or in fiber Ftth (fiber to the subscriber). Here are the flows to which you can claim:

• ADSL: the offer ADSL SFR Starter offers a downward flow between 1Mbit/s and 20mbits/s and an upright rate less than 1mbit/s
• VDSL: the SFR Starter Box in VDSL allows you to reach speeds of 50 Mbits/s when descending and 8mbits/s when going up, but only on the shortest lines.
• Fttla: the SFR Altice Starter offer is called “Box Thd Starter“When offered in FTTLA. In this case, flow rates can climb up to 200mbits/s down and 20mbits/s when.
• Ftth: FTTH fiber is consumer technology to reach the highest speeds. L’SFR Fiber Starter offer In FTTH offers flows of up to 200mbits/s in download (downward speed) and 50mbits/s in upload (upright rate).

Line opening costs are € 49 and the 12 -month commitment. To terminate, the subscriber will have to pay a sum of € 49.

The SFR Starter Box TV offer

The television bouquet you can benefit from depends on the offer you are eligible.

Indeed, with the SFR ADSL Starter offers, VDSL Starter and FTTH Starter is included the Starter by SFR TV bouquet. This is made up of 160 channels among which you will find the 27 TNT channels.

On the other hand, if you are eligible for FTTLA fiber only, you can enjoy the TV Bouquet Starter by Numericable. 210 channels compose this bouquet.

To know the detailed list of available channels, call us to 09 87 67 55 23 Or ask to be recalled.

In both cases, you also have access to the replay, the VOD catalog of SFR Altice and the SFR TV application on PC (thanks to the service included “TV on computer”), tablet or smartphone. It is also possible to garnish its TV offer many paid bouquets.

Among the most popular bouquets, we find in particular:

• the bouquet RMC Sport proposed to 19€/month without obligation With the starter offer. For this price, you access the RMC Sport channels which broadcasts the largest European sports competitions. For € 15 additional per month, you get the BeIN Sport channels.
• the bouquet SERIES SERIES at 10 €/month without commitment with the starter offer. For this price you benefit from 6 channels including the exclusive channels Altice Studio.
• the pass Youth that you can subscribe to 10 €/month without obligation. This pass gives you access to 12 youth channels and at the Kids Pass.

SFR Starter fixed phone subscription

The SFR Box Starter offer includes telephony Unlimited to fixed phones in mainland France and towards more than 100 destinations. It also includes Unlimited calls to mobiles in metropolitan France, in the French overseas departments, in North America and in China.

Among the fixed telephone services included, we find voicemail, presentation of the number, conferences at 3, the messages of absence, the restriction of presentation, the recall of the last caller, the rejection of anonymous calls, the transfer of ‘Call, the call signal and the double call.

Of the Fixed telephony options Paid exist: unlimited calls to mobiles in Spain, for € 5/month, or 2 hours of calls to fixed and mobile Algeria, for € 7.50/month.

The SFR Box Plus, the 4K SFR box and the SFR more decoder

In ADSL, VDSL and FTTH fiber : If your Box Starter SFR offer employs one of these 3 technologies, SFR Altice will provide you with the modem The Box More SFR and the SFR more decoder.

There Box Plus SFR is a Wi-Fi modeem which has excellent performance in WiFi. She uses them Double band wireless networks 2.4GHz and 5GHz. The SFR plus box can also be connected wirelessly to its decoder, which allows you to do without the famous RJ45 cable.

THE Decoder more sfr is UHD (ultra high definition) compatible. If the storage space of your internal hard disk is “only” 40GB, it is possible to add to it without additional costs An external hard drive. The user can use for free 120GB of this hard disk and will be able to increase its storage capacity up to 400GB for additional costs.

THE SFR more decoder has a function of Média Center (to read audio, video and image files) and incorporates games. It also offers the possibility of recording remote programs and controlling direct. Among the novelties he brings in relation to his predecessors, we can cite the functionality picture which allows you to display a second program in a small program of its TV or the possibility ofUse your mobile as a remote control via the SFR TV application.

In fttla : If you are eligible forThed Starter offer SFR in FTTLA, you will receive SFR’s 4K box equipment. This presents significantly the same characteristics as the Box Plus and the TV Decoder Plus (WiFi, UHD compatibility, features of the decoder), except that it is aboutA “all-in-one” box, bringing together the modem and the decoder in a single case.

On the recorder side, the user benefits from 160GB of storage on the internal hard drive of the 4K box. It can increase this capacity up to 500GB, with additional costs.

Services included in the SFR Starter box

STARTER BOX, THD Starter and STARTER FIBER SFR Altice include a 10GB storage space On the SFR Altice cloud. The offer also includes messaging and a parental control function.

By subscribing to the Starter subscription, you also benefit from the following free services:

• Internet+ : a micropament service on invoice. It allows you to make purchases quickly and safely.
• Hotspot SFR Altice : with the SFR Starter box, You can connect free to any SFR Altice community wifi from any compatible terminal.
• Refund of termination fees : By choosing SFR Altice, the Internet access provider reimburses you up to € 100 termination costs due to your last operator.

To find out more about the services offered by SFR with its starter offer, do not hesitate to contact Selectra at 09 87 67 55 23 or to ask to be recalled.

SFR Starter box: paid options

Several paid options are offered with SFR Starter to improve the basic offer:

• SFR Security, at € 5/month : this is an antivirus to protect up to 3 connected terminals in the face of threats specific to the Internet.
• SFR Family Parental Control, At 1 € the first month then 5 €/month: this is a parental control solution giving access to a web interface on the SFR Family website and to mobile applications SFR Family Kids, SFR Family and SFR Family Coach in order to manage up to 5 remote equipment.
• Home by SFR, at € 9.99/month or € 19.99/month in premium version: this video alarm pack allows you to connect and protect your home.

Is there an alternative to the starter offer at SFR ?

SFR Altice offers another offer by double play For people who do not wish to benefit from television services or who are not eligible.

Thus, the offers SFR box, SFR Fiber offer And THD DE SFR offer an internet connection and a fixed telephony service similar to those of triple play offers. On the other hand, no decoder is provided with these subscriptions and you will have to be satisfied with the SFR TV service on PC, tablet or smartphone to view your programs.

These entry -level offers are offered to 35 €/month (excluding promotion) for the SFR box in ADSL/VDSL, 41€/month For the SFR fiber offer and the SFR THD box.

Updated on 05/10/2021

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