Samsung extends his care insurance to the flight and his laptops

Extended Warranty

Samsung Care+ For Business

Accidents can happen, but they should not slow down your activity. The Samsung devices protection program offers your business extensive coverage for repairs and unexpected damage encountered by your professional devices.

Which is covered by the warranty

Take advantage of quick and practical repairs made using Samsung original parts, with our approved technicians.

If your device does not work properly, we will check and solve the problem.

Battery replacement

Never miss load with battery replacements without hassle.

Extended Warranty

Take advantage of a longer duration assistance thanks to a guarantee that extends the conditions beyond the basic coverage.

Samsung certified service

Documents and repairs provided directly by Samsung

• Find a device like new with authentic Samsung parts.
• Reliable service provided by expert technicians in approved Samsung service centers.

Secure protection plan

To cover the unexpected

• Extended coverage for unexpected damage, including physical accidental damage/due to liquids, total loss*, material problems or defects.
• Longer care, adapted to the life cycle of corporate devices. Options lasting up to 3 years to cover damage, including warranty extension.

Simple process

Samsung recognizes each covered device. Simple operation

• No additional evidence or documentation required. Samsung service centers recognize your devices and the coverage.
• Get repairs in all serenity. You do not have to decipher the franchises* or the service costs*.
• Save time thanks to free collection and delivery and repair service on site*.

Real -time visibility

Follow the cover of each device and the state of the service remotely from a dashboard

• Easily view each device. Automatic update by your dealer.
• Manage service licenses. Activate, attribute to devices and check the license conditions.
• Check the state of the service at a glance, including the number of open requests in progress or almost finished.

* Availability may vary depending on the region

Frequently asked questions

What is accidental damage ?

Accidental damage is considered to be unforeseen and unintentional physical damage which occurs due to handling errors, external events or involving liquids in a defined location and an hour, which prevent the normal operation of a product, that is, its use or safety is affected. In the event of acceptance of the complaint for accidental damage, we choose either to authorize a repair, to organize a replacement (at our discretion) or to pay the cost associated with replacement.

How is it better than the basic guarantee ?

Samsung Care+ For Business offers repair/replacement services for all accidental damage due to handling, as well as for power and mechanical failures or dysfunctions covered by warranty. The troubleshooting service is an extension of the Samsung warranty and is only available for packages with commitment of 24 or 36 months.

How to buy samsung care+ for business ?

We strongly recommend that you buy it at the same time as your new devices from the resellers of devices participating in the Knox Deployment Program to be covered from the first day.

Compatibility

Samsung smartphones and tablets*

* May vary depending on the region.

Resources

Technical assistance

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Our KNOX sales team is at your disposal to help you meet your main challenges. Please provide your contact details to discuss your project with our sales team.

If you are already a customer and you need technical assistance, please go to our documentation page or connect to your account to send an assistance file.

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Samsung extends his career insurance+ to theft and his laptops

Samsung announces Extend the coverage of its insurance for smartphones, tablets and connected watches in Care+ on the flight and will allow two requests for repair or replacement each year.

Samsung has its own insurance service for its products: smartphones, tablets, watches. The brand announces to extend its offer now by now covering theft in addition to accidental damage. In addition, it is possible ” to make up to 2 requests for repair or replacement per year »».

You can subscribe to this insurance either when purchasing an insurable product on the Samsung site or within 30 days after your purchase, if you have done it in mainland France.

What is the Samsung Care insurance covers+ ?

This insurance contract makes it possible to cover ” accidental damage »». On its dedicated site, Samsung specifies that this applies to damage to the screen, but also for example to ” Damage caused by liquids […] affecting the functionality of the smartphone »». Repairs are carried out in ” approved Samsung repair centers and only with original parts »».

From now on, the flight is also covered, so if yours is stolen from you, Samsung can replace it to you. If previously insurance only covered one claim per year, it will now be two.

You can ensure your galaxy laptop

Samsung continues to extend his insurance by now taking his laptops. It therefore becomes possible to ensure a galaxy laptop, such as the Galaxy Book 2 Pro or its 360 version (the convertible version).

If on mid -range smartphones this insurance is not very interesting, it can be on the side of high -end smartphones, such as S22 or on Samsung foldables. These have a difficult screen to replace; If you should (we do not hope) replaces it following a breakage or a malfunction (and the warranty has passed), having insurance could cost you less.

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