Everything about SFR stay packs

By subscribing to a Red by SFR mobile package, You can also subscribe The international option. It costs 5 euros per month, without commitment, and allows you to enlarge the list of your possible uses abroad, especially in the USA, Canada and Switzerland.

Red SFR Switzerland: SFR packages, Prices and regulations

Switzerland not being a member of the European Union, it is not subject to the regulation on roaming in the EU. Communicating from and towards Switzerland with a RED package without an international option is paid. What are the prices of calls from France to Switzerland with the RED package ? And the Red SFR prices from Switzerland to France ? What are the advantages of the international Red by SFR option for customers in Switzerland ? Find all the answers to your questions on Red by SFR regulations in Switzerland in this article.

• The essential :
• There Swiss do not do not part of the European Union. Communications from and to this country are therefore not regulated by the European Commission.
• If you have subscribed a Red by SFR package Without the international option, your uses from and to Switzerland are charged according to the prices established by SFR Voyage.
• With l’international option in your Red Package, You benefit from Unlimited calls and SMS/MMS, as well as 20 GB of mobile internet from Switzerland and towards France, the French overseas departments, the European Union, Andorra, the USA and Canada.

Red by SFR Swiss: why does the country have a special status ?

You may already know it: Since 2017, There is More roaming costs in the European Union. This means that you can use your French mobile package in All countries of the European Union for no additional cost of your operator (within the limits of a use considered to be reasonable). But then, why do you pay an additional cost by calling from or towards Switzerland with your RED package ?

The answer is very simple. Although it is located in central Europe, Switzerland is not part of the European Union. It therefore benefits froma special status within Europe and is not subject to the regulation of the European Commission.

If you are Red Mobile Customer and what you wish Communicate to or from Switzerland While the country is not included in your mobile offer, you will be Invoice Depending on the prices established by the free SFR Voyage option.

Red package without international option: RED SFR Swiss Uses Prices

In this part you will find Prices for uses to and from Switzerland For the following RED Mobile packages:

Discover the Red by SFR packages for Learn more about the different formulas possible with theRed Mobile Offer, Go to our article dedicated to the Red by SFR mobile package

Red SFR prices to Switzerland without international option

If you have subscribed to A Red by SFR mobile offer, But that you don’t have not subscribed to the international option, Your uses to Switzerland are you billed depending on the prices established by SFR Voyage. The price of your communications depends on the country in which you are.

THE Red SFR prices from France to Switzerland are detailed in the table below. Note that mobile and fixed calls, as well as SMS and MMS receipts In France are included in your RED package and do not cost you anything.

MMS Photo: € 1.58/MMS

MMS Text: € 0.79/MMS

MMS Video: € 2.90/MMS

If you are in another country that France and that you want to communicate to Switzerland With your Red by SFR mobile offer, refer to the list of prices in the table below.

Red SFR uses from abroad to Switzerland

Country of Issue	Call	Sms	MMS Text	MMS photo	MMS Video
Andorrian	€ 1.32/min	€ 0.07/SMS	€ 0.24/MMS	€ 0.24/MMS	€ 0.24/MMS
USA	€ 1.56/min	€ 0.66/SMS	€ 0.99/MMS	€ 1.91/MMS	€ 3.56/MMS
Africa	€ 1.58/min	€ 0.66/SMS	€ 0.99/MMS	€ 1.91/MMS	€ 3.56/MMS
Eastern Europe	€ 2.38/min	€ 0.66/SMS	€ 0.99/MMS	€ 1.91/MMS	€ 3.56/MMS
Middle East	€ 2.90/min	€ 0.66/SMS	€ 0.99/MMS	€ 1.91/MMS	€ 3.56/MMS
Americas	€ 2.90/min	€ 0.66/SMS	€ 0.99/MMS	€ 1.91/MMS	€ 3.56/MMS
Asia/Oceania	€ 2.90/min	€ 0.66/SMS	€ 0.99/MMS	€ 1.91/MMS	€ 3.56/MMS
Rest of the world	€ 3.96/min	€ 0.66/SMS	€ 0.99/MMS	€ 1.91/MMS	€ 3.56/MMS
Tunisia	€ 7.92/min	€ 1.58/SMS	€ 1.58/MMS	€ 1.91/MMS	€ 3.56/MMS
Satellite	€ 7.92/min	€ 0.66/SMS	€ 0.99/MMS	€ 1.91/MMS	€ 3.56/MMS

Note for Learn more about the countries included in each group of countries Established by Red by SFR, go to our article dedicated to the list of free SFR countries.

You want a RED mobile plan for Switzerland ?

You want a RED mobile plan for Switzerland ?

Red SFR prices from Switzerland without international option

If you have subscribed A Red by SFR mobile plan without the international option and that you are in Switzerland, all your communications and your mobile internet are invoiced to you again depending on the Prices established by SFR Voyage.

Consumption ofMobile Internet in Switzerland costs you € 1.98/MB. Regarding calls, SMS and MMS, it all depends on the country you want to communicate. If you want to communicate towards France, Find the prices of your uses in the table below. specify that The reception of SMS and MMS in Switzerland is included in your RED mobile offer and therefore free.

MMS Photo: € 1.91/MMS

MMS Text: € 0.99/MMS

MMS Video: € 3.56/MMS

Note that theSending SMS and MMS (photo, text or video) from Switzerland costs it same price, Whatever the country to which you send your message. For calls, the price depends, however, the country to which you wish to communicate.

THE Red SFR prices calls issued in Swiss has abroad are the following :

• Andorra: € 1.32/min
• USA: € 1.56/min
• Africa: € 1.58/min
• Eastern Europe: € 2.38/min
• Middle East, Americas and Asia/Oceania: € 2.90/min
• Rest of the world: € 3.96/min
• Tunisia and satellites: € 7.92/min

Be careful Mobile and fixed calls received in Switzerland With your RED package without international option are paid. They cost you 0.40 €/min, Whatever their country of broadcasting, even from Switzerland to Switzerland.

Red package with international option: Red SFR prices from and to Switzerland

By subscribing to a Red by SFR mobile package, You can also subscribe The international option. It costs 5 euros per month, without commitment, and allows you to enlarge the list of your possible uses abroad, especially in the USA, Canada and Switzerland.

By subscribing theinternational option With your RED by SFR package, you benefit from significant advantages abroad:

1. Callsunlimited From Switzerland and to France, the French overseas departments, the European Union, the Andorra, the USA, Canada and Switzerland, up to a maximum of 2 hours per call. Beyond that, you are billed according to SFR Voyage prices.
2. SMS/MMSunlimited From Switzerland and to France, the French overseas departments, the European Union, Switzerland, the USA, Canada and Andorra. This within the limit of 200 different recipients per month.
3. 20 GB of mobile internet Usable in the European Union, Switzerland, Andorra, the USA and Canada. Once this envelope has been consumed in its entirety, you are charged 0.0023 €/MB from the European Union and the DOM and at the SFR rate travels from Switzerland, Andorra, the USA and Canada be € 1.98/MB from Switzerland.

By subscribing to the international option with your Red by SFR mobile plan, so you can Communicate unlimited from and to Switzerland, the European Union, the DOM, Andorra, the USA and Canada.

If you are in Switzerland and You want to communicate to a foreign country different from these, you will be Billed on the basis of SFR Voyage prices, to know :

• Africa: € 1.58/min
• Eastern Europe: € 2.38/min
• Middle East, Americas and Asia/Oceania: € 2.90/min
• Rest of the world: € 3.96/min
• Tunisia and satellites: € 7.92/min

Red SFR Swiss: What if you live on the France / Switzerland border ?

If you live in A border department in Switzerland Like Haut-Rhin, Belfort, Doubs, Jura, Ain and Haute-Savoie, it is advisable to monitor your uses and your bills, because you may have unpleasant surprises.

Indeed, even if you live in France, your mobile can connect to A Swiss mobile network If it finds it more effective than the French Red SFR network at its disposal. If you have not subscribed to the international option with your Red by SFR package, your uses from Switzerland are paid and you can meet at the end of the month with A higher red by SFR invoice than expected.

For Avoid these inconveniences, We advise you to:

• Disable the mobile internet in roaming On your Mobile Red (this one will no longer capture foreign antennas).
• Activate manual network search On your RED smartphone and thus stay on the SFR network (used by Red by SFR).

Note if You plan to travel to Switzerland, Think of deactivate homelessness on your mobile before your arrival. Sometimes a few seconds of data sharing with an update on your phone is enough to drastically increase the amount of your Red by SFR invoice.

Everything about SFR stay packs

The SFR stay packs allow, when you are abroad, to communicate and use the Internet on your mobile (Roaming), for 7 days at advantageous prices.
It completes your SFR package without blocking option. To go on a trip in peace !

Who can benefit ?

You can benefit from a stay pack if you have:

• subscribed to an SFR package without blocking option,
• planned a stay in one of the countries or one of the regions covered by a SFR stay pack.

What are the advantages ?

With a stay pack, you benefit from advantageous rates, from a specific country or geographic area:

• for a period of 7 consecutive days,
• For your calls and SMS (excluding MMS) inside the country of destination, or to metropolitan France from this destination,
• For mobile Internet, inside the country of destination,
• up to a certain communication and mobile internet credit.

You can activate your SFR stay pack immediately or a later date. In this case, your stay pack is activated on the day of programming at midnight French time.

To know. Your stay pack is resilled after 7 consecutive days at midnight French time.

How much does it cost ?

To note

To note

• The statement of communications and SMS on the one hand, and that of mobile Internet on the other, are distinct. If you have exhausted communications, for example, you can always continue to connect to the Internet. And vice versa. When you exhaust your stay pack, you are billed at the rate in force, according to your offer.
• MMS show is not included in the stay packs and will be billed at the rate in force, according to your offer. On the other hand, the issue or reception of an MMS leads to a data session which will be deducted from the mobile internet included in the stay pack, or billed at the rate in force at the exhaustion or the expiration of the stay.

How to benefit from it ?

You can subscribe:

• From your SFR customer area, sections My offer and phone> Add options> International,
• From the SFR & me application, sections My offer> Add options> International.

The subscription may be:

• immediate, for use the same day, upon receipt of the activation confirmation SMS. Your stay pack is resilled after 7 consecutive days at midnight French time.
• Deferred to prepare your trip. Your stay pack is activated on programming day, at midnight French time, to be canceled after 7 consecutive days at midnight French time.

To know. 2 identical stay packs cannot be accumulated over the same period. It is sometimes possible to combine 2 different stay packs.

Below the table indicating the possible cumulation:

Red SFR Switzerland: RED packages and prices to travel to Switzerland

You move regularly to Switzerland or you are border and want to take out a RED package but you do not know if it is adapted to your needs ? You have already subscribed Red by SFR and you have planned a trip to Switzerland ? We detail in our article the adapted RED offers and the prices to use your package in Switzerland.

• The essential
• Red by SFR basic packages Don’t include data in Switzerland, who is not part of the EU.
• It is possible to subscribe to a Option at 5 euros per month, In addition to your package, to benefit from an envelope of Data Red by SFR in Switzerland.
• Various tips exist if you travel punctually in Switzerland, like cutting data abroad.
• Use your smartphone in Switzerland, without having subscribed to the international option, will be offset Depending on the actions carried out (calls, SMS, Internet use, ect).

Do Red by SFR plans include Switzerland ?

All of the offers offered, by operator Red by SFR, and available from 9.99 €/month, Include: calls, SMS and MMS, and a certain volume of web data to take advantage of its package in France but also within the European Union. However, Switzerland being independent and not part of the European Union, the operator’s basic packages cannot therefore not be used in Switzerland.

However, if you are bordering Switzerland, for example living in Annemasse, or used to travel in this country, solutions can be added to your mobile plan or good practices can be set up to use your RED SFR package Swiss. If there is no Swiss Red Frontalier Package, you can nevertheless subscribe to Additional options To communicate from Switzerland. We detail the possibilities offered by Red by SFR, following our article, for all types of profiles, whether you are regular visitors, occasional travelers or border workers.

How to take advantage of a RED package including Switzerland ?

If you move regularly to Switzerland or you are a border worker, know that there is an international option that can be added to your Red by SFR mobile plan. The international option, available for 5 euros more per month, allows you to have 30 GB of data in the European Union, of which 20 GB of data usable in Switzerland For your Internet connections (emails, social networks, video streaming, ect).

To help you choose from the different Red by SFR Swiss packages, we present the operator’s offers with the options included in the prices in the table below.

Exhaustive list of Red SFR Packages Swiss option, classified by data level – Free SEO.

Note: for the package 80GB And 130GBA 5G option is available for only € 3 more per month. This would therefore come back to a global rate of 14.99 €/month per month for the Red 80GB 5G package And 20.99 €/month for the Red 80GB 5G package.

I am border or I plan to go to Switzerland, what to do before and during my trip ?

If you are already a customer of the Low Cost brand of the SFR group and you soon plan a trip to Geneva or Lausanne or a business trip, know that it exists Different RED options To accompany you wherever you are. We detail, below, all the existing RED SFR solutions in Switzerland.

You do not wish to take out a dedicated Swiss Red SFR option

If you simply have a stopover or a trip of a few hours in Switzerland for personal or professional reasons, it is not necessary to turn to a dedicated SFR Red Switzerland option which will be synonymous with additional costs. In this case, we incit you to follow our tips and tricks to avoid any passage of package and protect yourself from unpleasant surprises on your next RED SFR invoice.

• Cut your data manually By going in the settings, then in the “cellular data” of your smartphone. Also remember to cut data from applications using a lot of data and which are not necessary during your trip or transit.
• Activate plane mode on your smartphone. This will save you from receiving messages and calls for example. Nevertheless, you have to think about cutting your cellular data well abroad to avoid the search for automatic update that will use data in the background, without you having launched the updates yourself.
• If you travel by plane, it is strongly recommended to Cut your cellular data Before leaving French territory, for example by climbing on the aircraft, to avoid any unpleasant surprises on your next invoice. It is possible, for example, that your phone connects to the network of the country flown away and that this generates you off -package costs.

You want to change your offer for a RED SFR package in Switzerland

You want to compare the SFR Red packages ?

You want to compare the Red SFR packages ?

If you are already a customer and you meet new needs, you can simply develop your offer to a RED SFR package in Switzerland by going to your customer area or on the Red & me application. Whether you want to modify or change your RED by SFR Swiss package, increase your data envelope, or subscribe to the Red SFR International Option, here is the approach to follow:

1. Go to the Red by SFR site or to the Red & Me mobile application.
2. Connect, using your identifiers, either to your customer area on the Red by SFR site, or via the operator’s mobile application.
3. Go to the section entitled “Offer and Mobile”.
4. Click on the dedicated option “Change offers”.
5. Change them Settings of your package To access all the operator’s offers and select the package that suits you best according to your data needs, using your package abroad, ect.
6. Validate your choice of RED SFR Swiss Red SFR Option.
7. That’s it ! You can now take advantage of your new package or additional options that you have previously selected.

If you encounter problems or have any questions about your plan change, you can contact the operator’s customer service who will accompany you in this change and answer your questions. Different contact methods exist to reach Red by SFR customer service online:

• Via social networks : on the Facebook page or on the operator’s Twitter account.
• Directly from your Customer Area, By connecting to your identifiers.
• Via the application of the operator Red & me.
• Via the Chat Red & SFR Directly available on the operator’s website.

Red by SFR customer service teams are available 7 days a week, from 8 a.m. to 9 p.m. and make sure to answer you as quickly and as effectively as possible. On his website, the operator claims that 500 advisers available make sure to respond to customer messages within an average of 3 minutes.

Beyond these different contact methods offered, you can also go to the Red by SFR support forum to take into account the different issues encountered by the user community and find answers to the most frequent questions of subscribers.

What are the Red SFR Swiss prices ?

If you want to use your RED by SFR mobile package in Switzerland, without having subscribed to the international option, you will have an additional cost of your Switzerland communications to France. Roaming is above all to be taken into account outside the European Union where the price of a call, a message or data depends on several factors: if you are a transmitter or receiver, the country where you are, the country of your correspondent and your operator.

We detail the Red Sfr Roaming Switzerland below, which brings together all the additional costs that will be billed for your communications (calls, messages) or the use of data in Switzerland.

Regarding fixed and mobile calls from Switzerland:

• € 1.32 per minute For calls issued
• € 0.40 per minute For calls received

Red SFR Switzerland Tariff concerning SMS issued and received:

• € 0.66 per sms issued
• SMS received are included in your RED package and will not be invoiced in addition.

Regarding MMS issued and received from Switzerland:

• € 1.91 per mm photos issued
• € 0.99 per mms text issued
• € 3.56 per mm videos issued
• MMS received are directly included in your package and will therefore not be exceeded.

Regarding the use of the Internet in a RED package in Switzerland:

Warning concerning the use of data abroad to avoid the Swiss Red SFR package: the use of MOs go very quickly, especially if you have open applications (social networks, geolocation like Citymapper, news, ect) which can research automatic updates. Do not forget to close your applications, or even cut cellular data from the most gourmet data and that you do not use daily. These simple gestures make it possible to avoid any lump sum exceeding by minimizing the use of data.

You wish to take out a SFR RED package ?

You wish to take out a RED SFR package ?