Promotive box: 5 fiber offers to save money in 2023, Internet box: the best fiber and ADSL offers in September 2023

Cheaper fiber 2023

Regarding the services offered in this Sosh box subscription, everything is there: Internet, TV and fixed telephony. Regarding internet access, this Orange Internet box offer provides up to 300 mb/s of shipping, and 300 mb/s of reception debit. This is the slower connection of this selection, but these 300 Mb/s are sufficient for all current services.

Top: the 5 best boxes in promotions to save money in 2023

Freebox Revolution

Where are promotions on Internet boxes this weekend ? It is always possible to find some offers for less than 20 € per month with optical fiber. From the current perspective of the increase in prices in a little all areas, it is undoubtedly relevant to change the hike simply to ensure a cheap box for at least the next 12. However, do not fall back on sloppy services. Here is a selection of internet box subscriptions on promo to save money in 2023.

The cheapest internet box: the Bbox Fit de Bouygues Telecom is € 16.99/month

For Internet users who want the cheapest the cheapest box is currently, Bouygues Telecom is to turn to the Bbox Fit Fit. This Box Internet subscription is currently at a price of € 16.99/month in the first year for new subscribers. After the first year, the price of this optical fiber subscription increases to € 31.99/month. A 12 -month commitment period is required.

The Bouygues Telecom promo box

from € 18.99 per month

In terms of services, the Bbox Fit de Bouygues Telecom is an internet box without TV. It only offers internet access and fixed telephony. In the case of internet access, Subscribers have 400 Mb/s for download, and 400 Mb/s in Téléversation. Sufficient flows to enjoy an excellent quality connection. Wireless connections go through wifi 5. On the side of fixed telephony, calls are unlimited to the fixed France and more than 100 destinations in the world.

The Bbox Fit de Bouygues Telecom in short:

  • optical fiber up to 400 Mb/s;
  • unlimited calls to fixed;
  • No TV service;
  • € 16.99/month for 12 months, then € 31.99/month;
  • 12 -month commitment.

Comparison of the best VPNs

Read also choose a cheap and efficient VPN: comparison and ranking of the best VPNs

Orange fiber without commitment with the SOSH box at € 19.99/month

Orange remains the reference ISP in terms of quality of service. Right now, its internet box without commitment, Sosh’s offer, is accessible at a price of € 19.99/month in the first year For new subscribers. At the end of this first year, the subscription price increases to € 29.99/month. Since the offer is without a commitment of duration, it is terminated at any time without costs and without justification.

The Sosh promo box

from € 20.99 per month

Regarding the services offered in this Sosh box subscription, everything is there: Internet, TV and fixed telephony. Regarding internet access, this Orange Internet box offer provides up to 300 mb/s of shipping, and 300 mb/s of reception debit. This is the slower connection of this selection, but these 300 Mb/s are sufficient for all current services.

In terms of TV, the Sosh box offers free access, on request, to the Orange TV app and its 70 channels. As an option at € 5, subscribers can switch to a TV decoder with the full bouquet of around 140 channels included. This is the most complete internet box on television

Finally, for fixed telephony, this non -binding box provides unlimited calls to the fixed France and more than 100 destinations in the world. As an option at € 5, subscribers can request to obtain unlimited calls to France’s mobiles.

The Internet box in promotion of Sosh in short:

  • optical fiber up to 300 Mb/s;
  • 70 TV channels on request with the Orange TV app;
  • unlimited calls to fixed;
  • € 19.99/month the first year, then € 29.99/month;
  • Without a commitment of duration.

1 month subscription offered with the Red Box on promo at € 18.99/month

Red by SFR also offers a box subscription currently on promotion. Thus, the Red Box is available At a price of € 18.99/month in the first year for new subscribers. Then, the price of this subscription goes to € 28.99/month. Again, since it is an internet box without any commitment to duration, the termination remains free and free.

The Red by SFR promo box

from € 19.99 per month

Regarding the services included, this subscription first ensures a connection to Internet up to 500 Mb/s for download, as well as in remitzers, as well as WiFi 5. For an additional € 7 each month, it is possible to obtain a maximum speed of 1 GB/s with a WiFi 6 connection. This makes it the fastest selection box box subscription.

In terms of television, subscribers of the Red by SFR box have access to the Red TV app with 35 channels. It is possible to switch to a bouquet of 100 channels for € 3 additional every month. On the other hand, to obtain a TV decoder, you must buy the latter. It is at € 29 if it is taken at the time of subscription, and goes to € 60 if it is bought later.

Finally, with regard to fixed telephony, calls are unlimited to the Fixes de France and more than 100 destinations. Optional free to subscribe, new subscribers can obtain unlimited calls to France’s mobiles.

The Red by SFR Internet box subscription in short:

  • optical fiber up to 500 Mb/s;
  • 35 TV channels included with the Red TV app;
  • unlimited calls to fixed;
  • € 18.99/month the first year, then € 28.99/month;
  • Without a commitment of duration.

Go to the fiber optics of Red by SFR

To read also how to go from ADSL to fiber with Red by SFR ?

A complete orange fiber offer from € 23.99/month

Internet users who wish to subscribe to a Triple Play Premium subscription can turn to the Livebox of Orange. The starting offer is currently on promotion at the price of € 23.99/month the first year for new subscribers. After 12 months, the price of this subscription increases to € 41.99/month. A 12 -month commitment period is imposed.

Internet boxes D

from € 24.99 per month

Regarding internet access, this Orange box subscription ensures Optical fiber up to 500 Mb/s for download, The same flow in sending. Orange provides stable performance and includes WiFi 5 wireless connections. The offer is therefore ideal for enjoying all online services without slowing down and at a good price.

Regarding television, the Internet box on the promotion of Orange includes Access to around 140 channels via its 4K Ultra HD decoder, and 70 channels with its offered TV application. Be careful however: you have to pay an additional € 40 for the subscription to access this TV decoder in addition.

Finally, concerning the fixed telephony, Orange provides unlimited calls to the fixed France and more than 100 call destinations via the orange box, nothing more.

What to remember from the Livebox offer on the promo of Orange:

  • optical fiber up to 500 Mb/s;
  • 140 TV channels included with the 4K decoder;
  • unlimited calls to fixed;
  • € 23.99/month for 12 months, then € 41.99/month;
  • 12 -month commitment.

Fiber drops from € 19.99/month with SFR promotions

The latest Box Internet subscription promoting this selection is that of SFR. Currently, the fiber starter box of this ISP is accessible at a price of € 19.99/month in the first year for new customers. After this first period, the subscription goes to price of € 34.99/month. As with Orange’s offer, there is a 12 -month -old commitment period to respect.

The SFR promo box

from € 20.99 per month

With regard to services, this Internet box subscription in promotion of SFR provides flows up to 500 Mb/s with optical fiber, both for download and in TV. Again, Internet users can therefore rely on performance that is more than sufficient for ultra-fluid daily uses. WiFi standard level, WiFi 5 is used.

On the TV side, the SFR promo box includes a bouquet of 160 channels accessible with a 4K HDR TV decoder. This provides programs for the whole family in optimal quality. The decoder is this time well included in the subscription, no supplement.

Finally, for telephony, the subscribers of this Box Starter Fiber have unlimited calls to the fixeds of France and more than 100 destinations.

The key elements of the SFR promo box:

  • optical fiber up to 500 Mb/s;
  • 160 TV channels included;
  • unlimited calls to fixed;
  • € 19.99/month for 12 months, then € 34.99/month;
  • 12 -month commitment.

Read also moving an internet box: what should be done ?

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Internet box: the best fiber and ADSL offers in 2023

Optical fiber offer: which internet box to choose?

Despite comfortable 4G and 5G speeds, Internet boxes remain essential for domestic and professional uses. Optical fiber and very high speed in general are now accessible almost everywhere.

You are looking for the best service quality for a fairer price ? Promotional offers appear regularly in the various operators. Here is our comparator of Best Internet boxes of the moment if you are looking to subscribe to UDo not new fiber offer or ADSL.

Internet box: the best fiber offers in 2023

Like mobile packages, operators regularly offer promotions on their fiber / ftth subscriptions. If you are looking for a fiber offer at the best price, this article takes stock of the different options of the moment.

Bouygues Telecom offer
For 12 months then 31.99 € /month

Bouygues Telecom offer
Internet, calls to mobile, TV, phone
For 12 months then 37.99 € /month

Internet, calls to mobile, phone
For 12 months then 29.99 € /month

Internet, calls to mobile, TV, phone
For 12 months then 44.99 € /month

Internet, TV, phone
For 12 months then 34.99 € /month

For 12 months then 30.99 € /month

Internet, calls to mobile, TV, phone
For 12 months then 32.99 € /month

Internet, mobile, TV, phone
For 12 months then 48.98 € /month

Internet, TV, phone
For 12 months then 42.99 € /month

Internet, TV, phone
For 12 months then 35.99 € /month

Bouygues Telecom offer
Internet, calls to mobile, TV, phone
For 12 months then 41.99 € /month

Internet, calls to mobile, phone
For 12 months then 36.99 € /month

For 12 months then 34.9 € /month

Bouygues Telecom offer
Bbox Fit + 100 GB 5G package
Internet, mobile, phone
For 12 months then 57.98 € /month

Internet, calls to mobile, TV, phone
For 12 months then 39.99 € /month

Freebox Pop: the most balanced fiber offer at Free, from € 29.99 per month

Freebox Pop

Internet, calls to mobile, TV, phone
For 12 months then 44.99 € /month

Internet, calls to mobile, TV, phone
For 12 months then 39.99 € /month

Freebox Pop + Free 5G package
Internet, mobile, calls to mobile, TV, phone
For 12 months then 49.98 € /month

Internet, calls to mobile, TV, phone
For 12 months then 49.99 € /month

Internet, calls to mobile, phone

Launched in 2020, the Freebox Pop was an immediate success. Just less than two years after the halftone launch of the Delta, the subscription Freebox Pop has come to correct its main faults. Free offers here a very comfortable fiber offer from € 29.99 per month and without commitment. This is the price to pay the first year for new subscribers, then it goes to € 39.99 per month.

The subscriber benefits from a flow of 5 GB/S (shared) with up to 2.5 Gb/s on a single Ethernet port. The amount of speed is 700 Mb/s. This is one of the best fiber offers in terms of flows and it has the advantage of costing less than competition proposals. The IT TV component 220 channels for no additional cost and you systematically benefit fromOne year of free subscription to Canal+ Series (VOD) for 12 months (then € 9.99/month as an option), 6 months of subscription offered to Prime Video (then € 6.99/month optional) and 3 months at Apple TV+ (then € 6.99/month as an option).

The offer incorporates the Internet box, the Pop Player and a WiFi repeater. Without forgetting the telephony (calls to mobiles in mainland France, DOM and to fixes of more than 110 destinations). By subscribing to the Freebox Pop offer, the Free Mobile subscription (5G / 4G unlimited) costs only € 9.99 per month (instead of € 19.99) for an unlimited 4G / 5G connection.

  • DEBITS: up to 5 Gb/s in reception and 700 Mb/s in broadcast
  • Calls to mobiles in mainland France, DOM and to fixes of more than 110 destinations
  • TV: more than 220 channels
  • Canal subscription+ 1 year series included (without tacit renewal)
  • Apple TV subscription+ 3 months included (optional with tacit renewal for € 4.99 per month, without commitment)
  • Free Ligue 1 included (app to follow the best moments in Ligue 1 on mobile)
  • Each additional TV Freebox Pop box is billed € 4.99 per month
  • The Free Mobile 5G/4G package is € 9.99 per month for pop subscribers (instead of € 19.99)
  • WiFi repeater included

For 10 euros more per month, Or € 39.99/month then € 49.99/month, you can also subscribe to the offer Freebox Delta. For this additional amount, you benefit from:

  • More important flows in reception: up to 8 Gb/s in reception
  • 270 TV channels including TV channels by Canal
  • Netflix Essential
  • Video Prime and Music Prime
  • Cafeyn (access to newspapers and magazines)
  • Optional security pack

Orange: Livebox Fiber from € 24.99/month, Livebox Up Fiber from € 32.99/month and Livebox Max Fiber from € 37.99/month

Livebox 5

Internet, mobile, TV, phone
For 12 months then 48.98 € /month

Internet, TV, phone
For 12 months then 42.99 € /month

Internet, calls to mobile, TV, phone
For 12 months then 50.99 € /month

Internet, mobile, TV, phone
For 12 months then 69.98 € /month

Internet, calls to mobile, TV, phone
For 12 months then 55.99 € /month

Open Limited series 40 GB
Internet, mobile, TV, phone
For 12 months then 64.98 € /month

Internet, mobile, TV, phone
For 12 months then 79.98 € /month

At Orange, you have the choice between three offers: Fiber Livebox, Livebox up fiber and livebox max fiber. You benefit from promotional prices on your subscription the first year if you change the Internet operator to go to Orange. Without forgetting that you can also be reimbursed up to 150 euros in termination fees of your old internet package.

The offer Fiber Livebox is available from € 24.99 per month the first year, then it increases to € 42.99. Note that you will have to engage in minimum 12 months. As for the characteristics of this orange fiber optical offer, the upward and descending flows are 500 Mb/s Each and you benefit from the TV option included with 140 channels available.

  • DEBITS: 500 MB/s in emission and in reception with the Livebox 5 Internet box
  • Ultra HD 4K Ultra HD TV decoder: Orange TV with 140 channels available (activation fees of € 40)
  • Unlimited calls to the fixed metropolitan France and more than 100 international destinations.

If the Fiber Livebox is largely enough to cover the Internet needs of most households, it is possible to subscribe to a much more powerful fiber offer at Orange. The subscription Livebox Up Fiber is offered to € 32.99 per month for 12 months then € 50.99 the following year with 12 months of engagement. For 7 euros more in the first year, the downward speed goes to 2 Gb/s shared (1 Gb/s per equipment). Upload, it is 600mb/s.

Optional: with this offer, Orange offers WiFi 6 thanks to a repeater that allows you to extend the signal throughout the house. You also have the possibility of requesting a 2nd TV decoder and a multi-screen TV recorder which allows you to record up to 100 hours of programs. To sum up :

  • DEBITS OF THE LIVEBOX UP FIBER: 2 GB/S SHARED (1 GB/s per equipment) in reception and 600 MB/S in emission (LIVEBOX 5 Internet box)
  • Ultra HD 4K Ultra HD TV decoder: Orange TV with 140 channels available (activation fees of € 40)
  • Unlimited calls to the fixed metropolitan France and more than 100 international destinations.
  • WiFi 6 repeater (activation fees of € 10)
  • 2nd ultra UHD 4K TV decoder or TV key (activation fees of € 10)
  • Optional multi-screen TV recorder (up to 100 hours)

Finally, the Livebox Max Fiber offer goes even further. If the descending speed remains of 2 GB/S (shared), the rising speed goes to 800 Mb/s. This offer is the only one that allows you to enjoy the new Livebox 6 with WiFi 6e. The package is billed € 37.99 the first year then € 55.99 the following year.

  • DEBITS OF THE LIVEBOX MAX FIBER: 2 GB/S SHARED (1 GB/s per equipment) in reception and 800 MB/S in broadcast (LIVEBOX 6 Internet box)
  • Ultra HD 4K Ultra HD TV decoder: Orange TV with 140 channels available (activation fees of € 40)
  • MyTF1 Max & 6play Max offered (for 24 months)
  • Unlimited calls to the fixed metropolitan France and more than 100 international destinations.
  • Up to 3 WiFi 6 repeater (activation fees of € 10/repeater)
  • 2nd ultra UHD 4K TV decoder or TV key (activation fees of € 10)
  • Optional multi-ecrans TV recorder (up to 300 hours)
  • Airbox 20 GB: very high speed internet in mobility (activation fees of € 10)

SFR Fiber from € 21/month

SFR Box 8x

Internet, TV, phone
For 12 months then 34.99 € /month

Internet, calls to mobile, TV, phone
For 12 months then 39.99 € /month

SFR Starter + Laptop
Internet, calls to mobile, TV, phone
For 12 months then 44.99 € /month

SFR Starter + 100GB 5G package
Internet, mobile, TV, phone
For 12 months then 60.98 € /month

Internet, calls to mobile, TV, phone
For 12 months then 46.99 € /month

SFR Premium + Smart TV
Internet, calls to mobile, TV, phone
For 12 months then 56.99 € /month

SFR offers 3 distinct fiber subscriptions :: Starter, Power And Premium.

SFR Fiber Starter: € 20.99 per month

The first subscription is SFR Fiber Starter with the box 7, at € 20.99 per month in the first year (then € 34.99 per month from the second), with an upward and descending speed of 500 Mb/s, unlimited calls to fixed in France and 160 TV channels. You have 12 months of engagement. The 7 TV box decoder is 4K HDR compatible.

SFR Fiber Power: € 29.99 per month

The offer SFR Fiber Power is the mid -range formula of the operator. It includes box 8 and is offered at the rate of € 29.99 per month for the first 12 months (with 12 months commitment). You will then pay € 39.99 per month. You will benefit from 2 GB/s for download and 700 Mb/s in sending, unlimited calls to fixed and mobile and 200 TV channels and services. Your subscription also gives you access to Netflix and family bouquet or Disney+ and family bouquet for 6 months. The Connect TV decoder offers 4K HDR images with Dolby Vision and Atmos compatibility. It is also compatible with the Google assistant.

SFR Premium fiber: € 35.99 per month

The offer SFR Premium fiber is the most advanced and it is intended for the most demanding subscribers. It includes the new 8x box and at the rate of € 35.99 per month for the first 12 months (with 12 months commitment). You will then pay € 46.99 per month. You will benefit from 8 GB/s for download and 1 GB MB/S sending, unlimited calls to fixed and mobiles and 200 TV channels and services via the Connect TV decoder. Your subscription also gives you access to Disney+ or Amazon Prime Video for 9 months.

To know : For all SFR fiber offers, you will have to pay in addition to Service opening costs of 49 euros.

Bouygues Télécom Internet box: Bbox fiber from € 18.99/month

Bouygues Prix Bbox

Bouygues Telecom offer
For 12 months then 31.99 € /month

Bouygues Telecom offer
Internet, calls to mobile, TV, phone
For 12 months then 37.99 € /month

Bouygues Telecom offer
Internet, calls to mobile, TV, phone
For 12 months then 41.99 € /month

Bouygues Telecom offer
Bbox Fit + 100 GB 5G package
Internet, mobile, phone
For 12 months then 57.98 € /month

Bouygues Telecom offer
Internet, calls to mobile, TV, phone
For 12 months then 50.99 € /month

Bouygues Telecom offer
Bbox must + 100 GB 5G package
Internet, mobile, calls to mobile, TV, phone
For 12 months then 67.98 € /month

Optical fiber offers at Bouygues Telecom are accessible on 3 ranges: Bbox Fit, BBOX Must And Bbox Ultym with different internet flows and a 1 year commitment. For any new subscription, the first 12 months are billed at reduced prices.

Characteristics of the Bbox Fit offer: Internet fiber at € 18.99 /month for 12 months, then € 31.99 per month. The accessible flows are 400 Mb/s descending and 400 Mb/s in broadcast. Unlimited calls to France + Fixed France Mobiles + 110 countries. The Bbox Fit offer does not include Bouygues TV .

Characteristics of the Bbox Must offer: Internet fiber at € 26.99 /month for 12 months, then € 41.99 per month. The accessible flows are 1 GB/s descending and 700 Mb/s in broadcast. Unlimited calls to France + Fixed France Mobiles + 110 countries. The Bbox Must offer includes Bouygues TV with more than 180 channels including 32 in replay. Included: BBOX 4K TV decoder and 100h TV Record.

Characteristics of the Bbox Ultym fiber offer : Internet fiber at € 32.99 for 12 months, then € 50.99 per month. The flow rates are 2 GB/s descendants and 900 mb/s amounts. You benefit from 6th wifi and, depending on your needs, up to 2 WiFi 6 repeaters. Unlimited calls to fixed and mobiles in France and to fixes of more than 110 countries are included . 180 channels accessible via the TV offer (BBOX 4K decoder) + 100H TV recorder.

SOSH fiber offer: the SOSH box from € 20.99 per month

The Sosh box

For 12 months then 30.99 € /month

Internet, TV, phone
For 12 months then 35.99 € /month

Sosh offers The Sosh Fiber box, A simple offer, but with the excellent value for money. She is at the exception of € 20.99 /month for 12 months then € 30.99, be the same price as the ADSL. The rental of the Livebox 5 is included, without commitment. You benefit from the Orange fiber network, with flows, however limited (Up to 300 mbits/s in download and 300 Mbits/s in sending)).

You have access to unlimited calls to the fixes of mainland France, DOM and more than 100 countries. Orange TV application is included for free on request. You can take an optional 4K 4K TV decoder, with an additional € 5 per month.

Red Box Internet: a fiber offer from € 19.99/month

Red by SFR

Internet, calls to mobile, phone
For 12 months then 29.99 € /month

Internet, calls to mobile, TV, phone
For 12 months then 32.99 € /month

Internet, calls to mobile, phone
For 12 months then 36.99 € /month

Second SFR offer of this guide. The fiber subscription of its RED brand is accessible from € 19.99 per month for 12 months then € 29.99 per month. The first month is offered. The basic offer allows you to benefit from the internet via the operator’s box Plus (WiFi 5) with speeds of 500 MB/s in broadcast and reception.

The other offer is associated with the SFR box 8 which is much more advanced, with the WiFi 6 on board. All for 7 € more, or € 26.99 per month for 12 months then € 36.99 per month. THE flows are up to 1 Gb/s in Download and 700 Mb/s in upload. Added to this is 10 GB in the cloud to store your data.

The TV part is integrated without additional cost, with 35 TNT channels accessible for free. You have the choice between the experience without decoder (mobile, tablet, Android TV, TV Stick, etc.) via the dedicated application. Or buy the Connect TV decoder which costs € 29 on promotion at the moment. If you want more, the TV option strictly speaking will cost you 3 €/month. It allows access to a catalog of 100 channels thanks to the Red Plus TV Bouquet.

Finally, telephone calls are obvious inclusive. They are valid to the fixed France and DOM Fixed and to the fixeds of more than 100 countries internationally. Unlimited calls to mobiles are also accessible and they are offered at the moment (the option normally costs 5 euros per month).

What are the best ADSL offers ?

You are not yet eligible for fiber ? Here is our comparator of the best ADSL offers in 2023 while waiting for the full denying of the copper network in the coming years. If ADSL/VDSL flows are considerably lower, they still offer relative comfort and are offered at more accessible prices.

Bouygues Telecom offer
For 12 months then 27.99 € /month

Bouygues Telecom offer
For 12 months then 35.99 € /month

Internet, calls to mobile, TV, phone
For 12 months then 44.99 € /month

Internet, calls to mobile, phone

Internet, calls to mobile, phone
For 12 months then 44.99 € /month

Internet, TV, phone
For 12 months then 34.99 € /month

For 12 months then 34.99 € /month

For 12 months then 38.99 € /month

Internet, TV, phone
For 12 months then 38.99 € /month

Bouygues Telecom offer
Internet, calls to mobile, TV, phone
For 12 months then 37.99 € /month

Bouygues Telecom offer
Internet, calls to mobile, TV, phone
For 12 months then 45.99 € /month

Internet, calls to mobile, phone

Internet, TV, phone

Internet box: how to know your fiber optic eligibility ?

Orange fiber

  • If you are looking for accommodation, And that you want to know the eligibility of a fiber address, you can also go to the dedicated Arcep site to find the answer.
  • If you are a tenant or owner, You can directly contact your operator to find out where the fiber is deployed in your neighborhood. If it has already arrived, do not hesitate to ask if it is possible to connect the fiber to your apartment or your home. The work can be more or less complicated depending on the location of your home.

Know that even if it is not as fast as expected, the Deployment of optical fiber in France Progress every year. The work for its installation is first accepted by the municipality, before the owners of buildings or houses choose to equip them. Also, it often happens that your town is fiberly, but that this is not the case with your home.

If you are looking for accommodation during the visit, be careful in the hall. When the optical fiber is available, or will soon be, a metal plate is installed there to indicate it. If you are already installed, contact the operator of your choice so that this, thanks to your address or phone number, tells you whether or not you can subscribe to a fiber optic offer.

It is however difficult to establish the best operator for you. Currently, Orange is the operator with the most fiber subscribers and its network is the most developed, with very good flows. The prices are rather high.

All other operators also offer comfortable flows, especially free. With its Freebox Pop offer you benefit from a speed up to 5 GB/S (shared) for around forty euros per month excluding promo. In the same price range at SFR and Bouygues Télécom, you have 1 GB/s fiber offers.

What is the best fiber network in France ?

Several factors are taken into account. In 2022, the ARCEP customer satisfaction observatory, which focused on a survey carried out at the end of 2021 indicates that the main concern encountered by users on fixed networks concerns the quality of service. One in two subscribers said they encountered a problem with his FAI. The raised concerns most often concern disconnects due to broken fibers and an insufficient number of sockets in optical connections (PBO) or mutualization point (PM).

These disconnections concern all operators. And waiting time for repair can extend over several weeks. Subscribers also encounter underwriting and connection problems, concern or invoicing concerns. And to a lesser extent of the problems of fraud and unwanted calls, although not fully attributable to operators.

Customer satisfaction on fiber offer

In general, Orange and Free were the operators best rated by subscribers on a representative sample of 4,000 French residents. The two operators obtained a note of 7.8 out of 10 respectively. Bouygues Telecom arrives in 3rd position with a satisfaction note of 7.3. SFR is last with a note of 6.9 out of 10.

Ftth, fttb, fttla, what is the difference ?

You have surely seen all these acronyms when it comes to fiber optics. Optical fiber is a type of connection based on the transmission of light rather than a digital or analog signal. Therefore, it is much faster than previous technologies, and does not lose intensity over a large distance offering a connection not only faster, but also more stable.

However, all fiber connections are not equal. Here are the different possible connections:

  • Ftth, fiber to the home : the optical fiber is directly connected to your home and goes to your box, giving the best possible speed since the whole chain is included.
  • Fttb, fiber to the building : optical fiber is connected to your building, but the apartments within it are then connected in copper. Thus, the data is slowed down by the last meters to go through the home, offering a lesser flow.
  • Fttla, fiber to the last amplifier : Optical fiber is connected to the nearest stud in your neighborhood, before arriving at your building or copper house. It is it that is commonly called the “false” fiber, since a large part of the data transits in truth on a coaxial cable being far from providing the same speed as fiber optics.

It is therefore better to favor FTTH fiber, not only to have the best speeds, but also be sure to have the technology that will suit you over. We will not recommend the FTTB and FTTLA only in case only the ADSL is otherwise offered to you.

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