One less reason to take an orange package instead of a Sosh, Sosh or Orange package? What a difference? Duel at the top | Livebox News | September 2023
Sosh or orange? What a difference? Duel at the top
Like Red at SFR or B & You at Bouygues Télécom, Sosh allows you to take a new or reconditioned smartphone at the same time as subscription to a mobile package. Once you have selected the package that suits you, you can usually browse the list of smartphones available with this package. Sosh offers a range of smartphone models from different brands.
A less reason to take an orange package instead of a Sosh package
If you hesitate between a Sosh package or an orange package, there is a less reason to prefer orange.
About a month ago, Orange formalized its new pricing grid. We were able to discover the new mobile plans, they are now all without obligation.
These mobile packages give access to some advantages, such as Orange Cinéday. This service allows you to have a cinema for a bought cinema place (same session, same film), every Tuesday. Unfortunately, Orange has just announced the end of this advantage after 10 years of operation, Orange Cinéday will end Wednesday, December 29, 2021.
Sosh is cheaper
As you probably know, Orange is also the owner of the Sosh brand which offers non -binding packages. Sosh is a commercial offer of Orange of non -binding packages sold exclusively online.
Data quantity | Networks | Price for 12 months | Price after 12 months | |
---|---|---|---|---|
Sosh | 60 GB | 4G | € 13.99/month | € 13.99/month |
Orange | 70 GB | 4G | € 14.99/month | € 29.99/month |
Sosh | 80 GB | 4G | € 14.99/month | € 14.99/month |
Orange | 120 GB | 4G and 5G | € 20.99/month | € 32.99/month |
Orange | 130 GB | 4G and 5G | € 29.99/month | € 44.99/month |
Orange | 200 GB | 4G and 5G | € 49.99/month | € 64.99/month |
Regularly on promotion, these mobile packages have better data-price than those of Orange, as you can see on the table below.
Is there a difference between Sosh and Orange ?
However, there are some notable differences between the two brands. Being only available only online, SOSH does not have a customer service as accessible as that of Orange. You can reach after -sales service only on the Internet, no advisor in stores or on the phone will be able to answer your questions.
You will also have some differences in options in the packages. For example, Orange offers multi SIM and 5G on its mobile packages from 120 GB of data. This can meet certain needs. On the other hand, Orange offers a grant system when buying a new smartphone, Essentially on packages 130 and 200 GB.
Unfortunately, the Orange Cinéday option will no longer be offered, which makes a less reason to prefer orange packages to SOSH packages.
The best 5G packages
B & YOU mobile package
130 GB 5G
130 GB in France
6359 sites 5g 3.5 GHz
10,439 sites 5G/4G shared
Sosh or orange ? What a difference ? Duel at the top
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Orange VS Sosh: Comparison of mobile packages
which has the cheapest package ?
For a blocked package (2h 100 MB)
For a premium package (100 GB 5G)
For an international package (240 GB 5G)
To buy a smartphone (200 GB 5G)
* Promotion over 12 months for any subscription. 24 -month commitment for 150 GB 5G and 220 GB 5G packages and reduction on the purchase of a smartphone.
For a blocked package (2h 100 MB)
For a premium package (130 GB)
For an international package (70 GB)
To buy a smartphone (130 GB)
Zero duration commitment. No reduction on the purchase of a new smartphone.
The best choice in mobile package
Promo 16.99 €/month for 12 months then 31.99 €/month
100 GB 5G orange package
- 100 GB of Mobile Internet in 5G
- Without a commitment of duration
- Calls, SMS, unlimited MMS
Limited edition 15.99 €/month reserved for new customers
130 GB Sosh package
- Calls, SMS, unlimited MMS
- Zero commitment
- 130 GB of mobile data (including 20 GB from Europe)
✅ Orange and SOSH advantages for mobile
- Best mobile network from France (Arcep 2022 report)
- Smartphones prices discounts With 24 -month packages
- Range of non -binding packages
- Some packages Compatible with 5G
- Multi-channel customer service (shop, Internet, telephone)
- Mobile loan in 24 hours in the event of a breakdown or loss
- Multi-SIM offered with most 5G packages
- Use of the Orange network, n ° 1 in France for the 12th time
- Zero duration commitment For all packages
- No price increase after 12 months
- Competitive prices And cheaper than Orange
- Smartphone payment several times
❌ Disadvantages of Orange and Sosh for mobile
- Higher prices that Sosh even with promotions
- 24 -month commitment For smartphones discounts
- Purchase of the smartphone from high price
- No assistance in physical shop
- No 5g in the packages
Who choose between Orange or Sosh for an internet box ?
Who has the cheapest subscription ?
For a basic fiber offer (Fiber Livebox)
For a basic ADSL offer (Livebox ADSL)
For a premium fiber offer (Livebox max fiber)
* Promotion over 12 months. Minimum 12 month commitment. TV included with 40 € activation fees.
For a basic fiber offer (fiber box)
For a basic ADSL offer (ADSL box)
For a premium fiber offer (fiber + TV box)
Optional TV at 5 €/month.
⭐ which offers the best Internet services ?
Flow rate up to 2 gbit/s in fiber
Livebox 4 in ADSL, 5 or 6 in fiber
12 -month commitment
Unlimited calls to fixed or mobiles depending on offer
Decoder included and 2nd decoder or TV key according to offer
WiFi repeaters and 4G key included in certain offers
Flower up to 300 Mbit/s in fiber
Livebox 4 in ADSL, Livebox 5 in fiber
Unlimited calls to fixed only
No decoder included (optional at € 5/month)
Optional Internet Equipment
✅ Orange and Sosh advantages for the Internet box
- High flows with optical fiber
- Premium services included with Livebox Up and Livebox Max offers
- TV included with 140 TV channels
- Latest generation of livebox with Livebox Max
- Promotion on the price the 1st year
- Choice between several offers as required
- Discount on the mobile plan in the event of a coupled offer
- No commissioning fees, even for fiber
- Zero commitment of duration, no penalties in the event of termination
- Basic offer, we do not pay for the superfluous
- Fiber at less than 20 €/month per 1st year
- No commissioning fees, even for fiber
❌ Orange and Sosh disadvantages for an internet box
- 12 -month commitment, penalties in the event of termination before the term
- Higher rates, especially from the 2nd year
- Activation fees for the decoder, the TV key or WiFi repeaters
- Unlimited calls to mobiles not included
- Optional TV decoder paid
- Low high internet flows for fiber
- No additional equipment included or TV bouquets
- Essentially digital customer service (no physical store)
⬇️ Test my eligibility
What are the opinions on Orange and Sosh ?
Average note based on 710 votes
Average note based on 86 votes
✏️ Recent comments
After 3 installation appointments canceled, I was fortunate to be online with Ms. Brun, very professionals who did not drop my file, before setting it, so rare, that I take the time here congratulate.
Go to Orange or Sosh
Orange and Sosh are two telecommunications operators in France offering mobile service and Internet service offers. Sosh is actually the Low-Cost of Orange subsidiary. But how to choose between these two Internet access providers and mobile operators ? What are the differences and similarities between Orange and Sosh ? In this article, we will help you make the right choice by comparing these two operators on different criteria.
✅ What similarities between Orange and Sosh ?
Orange and Sosh are two well -known operators on the mobile telephony market and Internet offers in France. It is therefore normal to wonder what they have in common before choosing one or the other. In this part, we will therefore review the common points between these two operators.
Impeccable network quality
First of all, it should be noted that Sosh is a brand belonging to Orange. This means that Sosh uses the same network as that of Orange. Thus, the performance in terms of network coverage and communication quality are similar to the two operators.
The Orange mobile network has been elected Number 1 for the 12ᵉ consecutive times in 2022, According to the report of the arcep (telecommunications market authority in France). For the internet at home, Orange is the operator most appreciated by customers Regarding the quality of the connection according to the arcep customer satisfaction barometer.
Varied offers for the Internet and the mobile
Orange and Sosh offer internet offers including the optical fiber and ADSL, as well as mobile packages with or without a commitment of duration. It is quite possible to Subscribe an internet box and a mobile package jointly at Orange or Sosh.
- SOSH Mobile Packages
- Orange mobile packages
- Sosh Internet box
- Livebox Orange offers
Non -binding offers
You can subscribe a Mobile package without obligation at Orange or Sosh, Even if Orange also offers subscriptions with 24 months commitment. For the Internet box, on the other hand, only SOSH allows you to subscribe without obligation of duration.
❌ What differences between Orange and Sosh ?
Finally, Orange and Sosh also offer offers for professionals, with services specially adapted to companies and self -employed.
Connection speed
Whether for internet or mobile, Orange offers clearly higher flows than Sosh. For example, he There is no 5G package at Sosh. For the box, Sosh fiber has a maximum speed of 300 Mbit/s while it can go up to 2 Gbit/s at Orange with the Livebox Max Fiber.
Client service
Customer service is one of the key elements To choose between Orange and Sosh. Orange customer service is available by phone, cat or on social networks. In addition, customers can go to Orange store To subscribe or be assigned to their devices.
Sosh customer service, on the other hand, is only available online, by chat or by email, Monday to Saturday from 8 a.m. to 8 p.m. It is therefore Less accessible than Orange And response times can be longer. However, SOSH has a very active online mutual aid community where customers can ask questions and get answers quickly.
In addition, in the event of an emergency or a breakdown, it is possible to contact Sosh assistance by phone.
The price
Price is an important element to take into account in the comparison of Orange and Sosh. No matter the offers, Orange prices are generally higher than those of Sosh, Even using promotions. It is not surprising in it since Sosh is as a low-cost operator with limited services.
However, you can find inexpensive packages at Orange, especially thanks to discounts granted for the subscription of several subscriptions. At SOSH, you do not benefit from an additional discount by subscribing several packages.
At Sosh, contracts are simpler and cheaper than Orange. They are therefore better suited to those looking for an offer without obligation and at a low price.
The duration of engagement of the offers
When you subscribe to an internet or mobile offer, it is important to take into account the duration of engagement. This corresponds to the duration during which you are linked to the operator and cannot terminate your contract without paying penalties.
At Orange, the Duration of engagement of Internet offers is 12 months. For mobile offers, the duration of engagement is 24 months for more-formed (those that allow you to buy a phone at a reduced price). For the rest of the subscriptions, there is no commitment to the customer.
At Sosh, All offers are without engagement. You can terminate your contract at any time without paying additional costs.
Thus, in the event of early termination of your Orange contract, you will have to pay termination fees. Depending on the time remaining before deadline, you can end up with a salty bill. At SOSH, termination costs for an internet offer are still 50 €, as with any Internet access provider in France.
Reduction on the purchase of a smartphone
Another notable difference between Orange and Sosh: at Orange you can get One of the last smartphones for an advantageous price. Indeed, by engaging for 24 months with Orange, you benefit from a significant discount on the price of the mobile of your choice. Every 2 years you can choose a new phone at a competitive price.
And if you are wondering if such a package is more economical than a non -binding package with a single phone, we have done the calculation for you ! At Orange, it is much more interesting to subscribe to a more-for-formed with mobile than to buy a mobile alone with a non-binding package !
You can also take out a Sosh package with a mobile, but you will have to pay the high price. It happens that immediate discounts are available (-100 €, for example), however you can never access rates as attractive as with Orange.
Finally, whether at Orange or Sosh, you can Finance your new mobile in several times, at no cost.
Reception of accessories
Since Sosh is a 100% online operator, you cannot immediately recover your new phone or your internet equipment, unlike Orange. The equipment is you sent within a few days by post or deposited in a relay point or an orange store. If you want to test the equipment before making your choice, you can go to agency and subscribe online with Sosh.
Services included in offers
Orange and Sosh do not offer the same level of service since they are aimed at a different customers.
Television
Orange offers a rich and diversified TV offer with a bouquet of TV channels included in all subscriptions, as well as services such as replay, direct control, film rental or applications such as Netflix, OCS or Amazon Prime Video. On the other hand, Sosh does not offer a TV offer in its Internet subscriptions. At least, you will have to pay an additional € 5/month to access the TV decoder and the associated services.
In addition, if you choose a Livebox Up or Livebox Max offer at Orange, you will have access to a Second TV decoder or a TV key to choose from, and even a TV recorder. All these services are optional (paying) at Sosh.
Mobile advantages
The mobile plans offered by Orange include advantages such as Guaranteed 24h Service (loan of a mobile in 24 hours in the event of a breakdown or loss) and the provision of a free multi-SIM with 5G packages.
At Sosh, you will have to pay additional costs to take advantage of these services.
Internet equipment
Livebox Orange (UP and Max) offers include premium services for its subscribers, including the provision of WiFi repeaters and a 4G key (Airbox) of 20 GB. It is even possible to be accompanied by an expert to optimize the WiFi connection of the accommodation. This is where we see the real difference between Orange and Sosh in terms of services.
Offers for pros
Only Orange is able to offer subscriptions to professional customers, for mobile or the Internet. SOSH is only intended for private consumers. As a pro, you must therefore either take out a particular contract at Sosh, or subscribe to Orange Pro.
Ask for a free reminder by an orange advisor:
Service reserved for new subscriptions. Already customer ? Please contact 3900.
By clicking on “validate”, you agree to be recalled by an orange advisor. Your number will be used only for this recall request and will not be sent to third parties.
Ask for a free reminder by an orange advisor:
Service reserved for new subscriptions. Already customer ? Please contact 3900.
An orange advisor will remind you of within 48 hours
By clicking on “validate”, you agree to be recalled by an orange advisor. Your number will be used only for this recall request and will not be sent to third parties.
SOSH: What are the offers of the Low-Cost operator of Orange in 2023 ?
Sosh is the low cost and non -commitment subsidiary of the Orange operator. The brand is distinguished by a simpler and easier and more economical mobile, fiber/adsl offer than in the historic operator.
Average descending speed | 89 Mb/s |
Average amount rate | 16 Mb/s |
4G population coverage | 99% |
4G Territory coverage | 95% |
The packages of the moment at Sosh
SOSH Mobile 5G package
140 GB
SOSH Limited 4G series
130 GB
SOSH Mobile Package
100 MB
Which hides from the rear operator Sosh ?
In order to compete with the emergence of low -cost virtual operators, and in particular to contain the ascent of a free mobile, Orange launches its own brand in 2011 low cost Called SOSH focused on non -binding offers. The latter’s services are then exclusively accessible through a web portal. Originally designed for offers of mobile plans, the brand develops its activities to the fixed Internet in 2013 with livebox offers.
The Mobile, Fiber and ADSL of Sosh packages
Our opinion on Sosh packages
Sosh packages are deliberately fewer than at Orange and revolve overall around the same offers in order to keep consistency in its range and to better follow competition, especially at Free. There are usually two or three scalable packages placed in limited series, often between 5 and 150 GB, with prices varying from 4.99 to 17.99 euros per month. The big advantage compared to Orange is that prices remain fixed even after the first year and can quite be considered as packages over time.
However, even if benefiting from the operator’s network is a plus, we note that prices are usually higher than in other brands low cost Like Red or B & You, it is even more visible among third -party operators like Cdiscount Mobile, Auchan Telecom or NRJ Mobile.
At Sosh, it is obviously possible to afford a mobile with or without a package, refurbished or new. Prices remain generally at the maximum advisor rate, but it is not uncommon to be able to take advantage of certain promotions based on commercial periods. About fifteen brands are available with recent or not models.
It is always possible to spread payment in several times at no cost with a first payment on order and with a fixed sum taken between 4 and 24 times.
Our opinion on the Sosh fiber box
Sosh has been offering a subscription for it for 10 years now, a subscription without engagement to a fiber box or ADSL called “the Sosh box”. It is simply a redesign of the Livebox Fiber offer at Orange at milder prices, or 19.99 euros per month for a year, then 10 euros more later. The price difference between the two offers does not however justify the cut in fiber flow, the Sosh box being limited to 300 Mb/s in sending and download where a basic livebox offer at Orange Monte in the 500 MB /s. Otherwise, we always find the TV and the fixed telephony included in the offer. Sosh offers exclusively use Livebox 5, there are not yet short -term plans to go to the 6th generation of the famous box.
The quality of the orange network in 4G and finally in 5g !
If there is something that you cannot default Sosh, it is the quality of its mobile network, necessarily ensured by Orange. The national coverage of the operator is provided by more than 28,000 sites and more than 91,000 antennas spread throughout the metropolitan territory and delivering all possible frequencies. If we stick to the official figures, Orange is in the lead in this field in front of its direct competitors. Historical implementation necessarily helps.
Operators | 700 MHz (B28) | 800 MHz (B20) | 1800 MHz (B3) | 2100 MHz (B1) | 2600 MHz (B7) |
---|---|---|---|---|---|
Orange | 13,480 | 27,768 | 21,840 | 16,057 | 12,270 |
SFR | 6 404 | 24 028 | 16 296 | 12,619 | 10,130 |
Bouygues Telecom | 10 604 | 24 188 | 16,375 | 11 356 | 10,088 |
Free | 23 611 | 0 | 19,432 | 5 986 | 18,798 |
But what about average flows ? According to ARCEP, Orange is once again very largely ahead, with not only a 4G coverage of 99 % of the population, but also and above all of the average flows well above the competition:
- 89 Mb/s on average in down flow
- 16 Mb/s of average in speed
According to the last NPERF barometer dating from 2022, Orange is also placed in first place in front of Free in terms of the observed flows:
- 89.23 Mb/s on average in downward flow;
- 13.10 Mb/s of average in speed.
Sosh: 5G is finally there !
Sosh has been an operator since June 2023, finally offering 5G after almost three years of waiting. For the moment, this is a unique 140 GB SOSH package billed 20.99 euros per month. An offer that certainly has the merit of existing, but which will struggle to convince so much the competition of the MVNO has already been fierce in this sector for some time now. The advantage here is to have the Orange antenna network which as said above is still largely in front of what SFR, Free and Bouygues Télécom can offer, in particular concerning 5G.
It should be noted, however, that virtual operators like Youprice have recently proven that it was possible to offer significantly cheaper 5G packages (with the Orange network) by highlighting flexible offers. SOSH, like other low cost operators, would be well inspired to adopt this trend.
Get a phone with a Sosh package
Like Red at SFR or B & You at Bouygues Télécom, Sosh allows you to take a new or reconditioned smartphone at the same time as subscription to a mobile package. Once you have selected the package that suits you, you can usually browse the list of smartphones available with this package. Sosh offers a range of smartphone models from different brands.
You can usually pay the smartphone in one go or opt for a staggered payment if this option is available. The staggered payment implies that the cost of the smartphone is distributed over several months in your monthly invoice.
Sosh customer service
In general, SOSH customer service is quite criticized. On Trustpilot for example, Sosh obtains an average score of 1.2/5 on more than 2000 posted opinions. It is criticized there the lack of seriousness and professionalism when installing fiber and customer service which does not respond in time.
However, during our tests, we were not faced with the slightest problem and our interlocutors were professional and serious. Likewise when installing home fiber via a quick and cordial service provider. Difficult to make a clear opinion on the question of customer service at SOSH therefore, an aspect that is more of personal experience than a general opinion.
The best packages of the moment
If Sosh did not convince you, you can consult the best mobile packages of the moment thanks to our comparator.