ODR Red by SFR: How to be reimbursed

Offers valid at 01/10/2023

ODR Red by SFR: How to be reimbursed for 100 € at Red ?

Take advantage of a refund of several tens of euros on a smartphone and up to € 100 on your termination costs thanks to the Red SFR ODR. How to take advantage of it ? What are the ODR Reds of the moment ? What to do in case of trouble ? We tell you everything about ODR Red by SFR !

• The essential :
• Red by SFR offers 2 types of reimbursement offers: Odr on the smartphones and the ODRs on Termination Fee.
• You can be reimbursed Several tens of euros on the purchase of your RED mobile.
• The operator offers you up to 100 € of reimbursement on the termination costs of your old FAI.

What is an ODR Red by SFR ?

The different types of ODR Red by SFR

An ODR Red SFR is a refund offer proposed by the operator Red by SFR. It allows you to be reimbursed for a certain amount of money (often several tens of euros) after a purchase or a subscription. Red by SFR offers 2 types of ODR ::

1. ODRs for the purchase of a smartphone : The ODR Red SFR on smartphones allow you to be reimbursed by several tens of euros after the purchase of a smartphone from the operator. The reimbursed sum is specified on the smartphone purchase sheet. Anyone can take advantage of ODR Red SFR on smartphones, Red by SFR customer or not.
2. ODRs on termination costs : ODR RED SFR on termination costs allow you to be reimbursed up to € 100 on the termination costs of your old Internet access provider. To take advantage of it, you must be a new Red Box customer for less than 60 days.

We explain to you below in this article the procedure to follow to benefit from these ODR Red by SFR.

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The best ODR Red SFR of the moment

L’ODR Red by SFR on termination costs is valid all year round and offers you up to € 100 in reimbursement on the termination costs of your former Internet operator.

ODR Red SFR on smartphones are valid for a shorter period of time. Depending on the moment of the year you read this article, the ODRs can thus vary. Find all the same in the table below a selection of Best Red SFR odr on smartphones.

Unwilling : 129 €

With Red Package : 79 €

With Red Package : 229 €

Unwilling : 749 €

With Red Package : 579 €

Unwilling : 799 €

With Red Package : 729 €

Unwilling : 899 €

With Red Package : 829 €

How to make the reimbursement request Red by SFR ?

You can find :

• THE ODR Red on smartphones At the section “Phones“On the Red website. They are detailed directly on the product sheet on the smartphone concerned.
• THE ODR Red on termination costs of your old FAI from the site dedicated to ODR Red SFR.

The procedure to then make your reimbursement request Red by SFR is detailed on Your reimbursement coupon.

For example, for A Red Odr on a smartphone, It is generally necessary:

1. Connect to the ODR Red SFR site dedicated to smartphones within 30 days after your purchase.
2. Select the reimbursement offer that interests you.
3. Enter your Red by SFR identifier and password.
4. Register your email address and mobile number.
5. Validate your request.

You are kept informed of the progress of your request by email or SMS. Refunds for RED smartphones are generally Cades on your future invoices in a delay of 16 weeks After receiving your request.

ODRs by post whether ODR on smartphones or ODR on termination costs, No request sent by post will be processed. You have to make your request as indicated in your coupon.

RED SFR Refund termination costs: how to make the request ?

As specified above, if you subscribe to a Red Box offer, you can be reimbursed by Red by SFR the costs of termination and service closing of your old operator, with a limit of 100 €.

For be eligible for, Just take out a Red Box offer and request a refund in a 90 days After his subscription.

For to make a request Refund on your termination costs, you just need to follow the steps below:

1. Go to the site dedicated to ODR Red Box SFR at the “Internet home” section.
2. Fill out the online form.
3. Add it closing invoice of your former operator where the termination costs you paid appear. Please note, this invoice must date from there is Less than 3 months.
4. Validate your request.

You will receive your refund in the form of a credit on your Red by SFR account in a 5 weeks After receiving your ODR request.

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I have a problem with my Red by SFR odr, what to do ?

Your Red refund offer has not been accepted and you don’t understand why ? Here is Some checks To be carried out before contacting Red by SFR customer service.

❓ Are you eligible ? For a Red Odr on a smartphone, you must have bought your mobile there is less 30 days. For a RED ODR on termination costs, you must make your request less 3 months (90 days) after termination of your old offer.
❓ Is the ODR always valid ? ODR Reds are not always valid all year round. ODRs on smartphones, for example, only last a few weeks. Also, it is important to check at the top of your refund coupon that you use an always valid offer.
❓ Is your Red line active ? If your main RED line is no longer active, you are not eligible for ODR Red by SFR.
❓ Have you paid for your latest Red invoices ? Likewise, if you have not paid your latest RED invoices, you are not eligible for Red by SFR reimbursement offers either.

If all these checks have been carried out and you still do not understand why Your ODR Red by SFR is not validated, you can Contact Red SFR Customer Service. Make sure before contacting a RED advisor to have the following information with you:

• The number of your refused file
• The pattern displayed of the refusal (optional)
• Your personal contact details
• Red fixed or mobile line number

For Contact Red Customer Service, You then have several solutions.

1. From the dedicated site : Complete the dedicated form and remember to give the maximum information on your situation. A RED advisor specializing in ODRs will come back to you. The processing time for requests is approximately 10 days.
2. Via the Red & Me application : Click on the “Help” section at the bottom of your screen, then on “contact us” and let yourself be guided by Léo, the Virtual Red Assistant.
3. From the Red by SFR website : Go to the Red by SFR website and click on the “Help” icon at the bottom of your screen. Then let yourself be guided by the virtual RED assistant, “Léo”.
4. By telephone : you can deal on 08 01 82 00 36 to be put in contact with a RED advisor by phone. Please note, this number is reserved for new Red Box customers.
5. Via social networks : It is finally possible to contact a RED advisor from the official Red by SFR pages on Twitter and Facebook social networks.

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ODR Red by SFR: How to be reimbursed ?

Thanks to RED refund offers, you can save dozens or even hundreds of euros by changing operator or buying a smartphone. Find out what the ODR Reds consist of, to whom they are addressed, and how to benefit from it.

• The essential
• ODR means “refund offer“and designates a promotion which allows the customer to be partially reimbursed after a purchase or a subscription.
• THE ODR Red by SFR mainly concern termination costs following a change of operator, or the purchase of a phone.
• Red by SFR reimburses the Termination Fee Applied by your former operator, up to € 100.
• Upon purchase of a RED smartphone, an amount of € 20 to 100 € can be reimbursed to you.

What is a reimbursement offer ?

A refund offer (or ODR) corresponds to a very specific type of promotion, which offers customers the opportunity to be reimbursed following a subscription or purchase of a product. ODRs are used by many telecoms operators, including Red by SFR.

Certain reimbursement offers are set up throughout the year, this is for example the case of ODR on termination costs of the former operator. Others are more punctual, such as ODRs linked to the purchase of a phone, which vary to the rhythm of partnerships between RED and the various mobile manufacturers.

Unlike “classic” promotions, reimbursement offers do not allow an immediate reduction. Indeed, this is a delayed reimbursement, obtained after making the request.

What is an ODR Red by SFR ?

THE Red refund offers divide into two categories:

1. Reimbursement of termination costs applied by the former operator.
2. The refund of part of the price of a smartphone purchased.

RED reimbursement offer on termination fees

To attract new customers, Red by SFR offers an enticing offer: that of Refund the termination fees due to a commitment period with another operator, up to € 100.

To benefit from this ODR, you must respond to one of these cases:

• You have Terminated your Box Red offer or SFR for less than 6 months having changed your address, and you subscribe to a red box.
• You are New Red by SFR customer, While always engaged with your old Internet access provider (ISP).

If this is the case, you can apply online. You will receive your refund in the form of having on one or more invoices, within a period of approximately one month from the receipt of your request.

These reimbursement offers are limited over time, but do not worry, they are usually renewed continuously.

This ODR Red is not valid for a subscription to a Red by SFR Mobile offer.

RED reimbursement offers on phones

Another type of reimbursement offer: the ODR following thePurchase of a Red phone. The principle is simple: you buy a smartphone via the Red by SFR website, you just need to fill a coupon and send it by post, to receive a partial refund in the weeks that follow.

The amount of the reimbursement depends on the model of the smartphone purchased, but is generally Between 20 € and 100 €. These ODRs are managed directly by the partner manufacturer (Xiaomi, Honor, etc.).

Just like therefund offer termination costs, this type of ODR is limited over time. They appear regularly on the Red site, you must be attentive so as not to miss them !

You want to take advantage of the ODR Red by SFR of the moment ?

You want to take advantage of the ODR Red by SFR of the moment ? 01 86 65 26 84

You want to take advantage of the ODR Red by SFR of the moment ? Discover the right plan and ODR Red by SFR of the moment on packages and termination costs ! See promotions

How to benefit from a Red ODR ?

You wish benefit from a reimbursement offer, But how to do it ? Here is the procedure to follow according to the chosen ODR.

1. Go to the page odr.Red-By-Sfr.Fr And identify yourself.
2. Complete the Online form.
3. Add the documents requested to you. These differ according to your situation:
   • If you are a new Red customer, You must provide a copy of the invoice (all the pages) of the end of the contract of your old ISP, dating from less than 3 months. This must mention the termination costs applied.
   • If you are a former Red/SFR customer who has moved, You must provide a copy of the end of contract invoice for your old offer dating from less than 6 months, which mentions the termination fees. You must also provide the first Red Box invoice for the offer you have just subscribed.
4. Finalize your online request and validate its shipment.
5. You can follow the progress of your file on odr.SFR.Fr.

1. Go to the page Red-By-Sfr.FR/Telephones.
2. You can recognize phones compatible with an ODR in the mention “€ 20 reimbursed”, “30 € refunded”, etc.
3. Select the smartphone of your choice and purchase. Be careful, think of Keep proof of purchase.
4. In parallel, click on “Download the coupon”.
5. You access the manufacturer’s coupon who explains the procedure to follow to Obtain your refund.
6. Once your smartphone has been received, complete the coupon (some information is on the smartphone’s packaging card).
7. Gather them vouchers Asked: Participation coupon, smartphone bar code, Smartphone IMEI code, original proof of purchase, RIB (parts can vary depending on the offer, remember to check the information from the ODR coupon).
8. Send your file by mail At the address indicated on the coupon.
9. For the managing the project, Contact yourself directly to the manufacturer via the address specified on the coupon.

The ODR Red by SFR of the moment

What Refund offers are currently offered by Red by SFR ? Here is an overview. Remember to consult the Red website regularly, to be aware of the latest news. Large immediate discounts are valid.

Details of the ODR Red by SFR of the moment – valid on September 01, 2023

Refund offer type	Nature of the offer	Reimbursement	Validity dates
ODR Red by SFR Termination costs	Refund of termination costs applied by the old ISP, for a RED Box subscription	100 €	From 06/16/2023 to 04/09/2023 (continuous renewed)
Odr red by sfr purchase of a smartphone	Refund for the purchase of a mobile (see list on the operator’s website) with mobile package	20 €	From 08/22/2023 to 09/10/2023
	Refund for the purchase of a Samsung Galaxy S23 (ODR manufacturer)	150 €	From 08/18/2023 to 24/08/2023
	Refund for the purchase of a mobile (see list on the operator’s website) with mobile package	40 €	From 08/22/2023 to 09/10/2023

Offers valid at 01/10/2023

You want to know the ODR Red by SFR ?

You want to know which ODR Red by SFR are ? 01 86 65 26 84

You want to know which ODR Red by SFR are ? Discover the ODR Red by SFR of the moment and Save up to 100 € On your termination fees ! See promotions

Updated on 09/01/2023

Léa wrote and updated the contents of the Echos du Net site between 2019 and 2021.