Supervixed / paid numbers: how to recognize them and differentiate them

Free numbers, paid numbers, international prefixes … Difficult to find your way among the many telephone prefixes. Some are Franco-French and can only be used in France, when others allow France to designate. Some are free, others are increased. However, these surcharged numbers are subject to strict legal supervision. Their prices are regulated, and signage has been put in place: recall of prefixes in force in mainland France.

Number in 08: Prices and

The prices of numbers in 08. How to know the price of a 08 and know if a call is paid, surcharged or not.

• Number rate from 0800 to 0805
• Number rate from 0806 to 0809
• Number price in 081
• Number price in 082
• Number price in 089
• Price of a green, gray or purple number
• Recall a 08

You can know the price of your communication from the first figures for the number in 08 that you plan to compose. Here is the applicable price grid.

What is the price of 0800 to 0805 ?

The calls to the numbers starting with 0800, 0801, 0802, 0803, 0804 and 0805 are free: the price of communication and the price of the service are free of charge, including from a mobile phone. The same is true of 6 -digit numbers that start with 116 and 4 -digit numbers that start with 30 or 31.

What is the price of 0806 to 0809 ?

Calls to 0806, 0807, 0808 and 0809 are billed at the price of communication, the normal price of a call to fixed numbers. No surcharge is billed to you.

What is the number of numbers in 081 ?

For numbers that start with 081 (0811 for example), you will pay a surcharged call whose price includes the price of communication to which is added the price of the service which must be less than 0.06 euros per minute or 0.15 Euro by call.

What is the number of numbers in 082 ?

If the number starts with 082 (0820 or 0825 for example), you will pay a surcharged call including the price of communication + the surcharge which must not exceed 20 cents per minute or 50 cents per call.

What is the number of numbers in 089 ?

For numbers starting with 089 (0892, 0899. ), you pay the price of communication to which is added the price of the service, the price of which cannot exceed 80 cents per minute or 3 euros per call.

What is the price of a green, gray or purple number ?

A color code of numbers in 09 has been set up to allow the prices of applicable to each. 3 colors must be distinguished: green, gray and purple,

Green number

A number inscribed in green means that the call is completely free. And this as well in the event of a call from a laptop as from a fixed position. These are numbers starting with 08.00 to 08.05.

Gray number

If the number is displayed in gray, this means that the call will be billed at the cost of a call to a fixed number. These are numbers ranging from 08.06 to 08.09.

If you have an unlimited package including calls to the fixes, no additional cost will therefore be billed to you if you call a gray number.

Purple number

The purple number designates overtaxed calls. The price is that of a call to a fixed position to which is added the rate charged by minute or by call. Violet numbers concern numbers starting with 081, 082 and 089.

Should I remember a 08 having left me a message ?

Sometimes you can receive a voice message or an SMS from an unknown number inviting you to call a number. In order to encourage you to recall, the transmitter can notably pretend to be an organization such as a bank or a supplier of energy. You must not recall the number indicated under penalty of seeing your account debited for the cost of your call. This is indeed a frequent practice – called “ping call” – which aims to recall a surcharged number. Most often, these numbers start with 08 and have 10 digits. To put an end to these fraud attempts, you can send an SMS to 33700 by simply writing “spamvocal” followed by the number.

Matthieu Blanc modified on 03/13/23 10:40 AM Directed with law and finance professionals, under the direction of Éric Roig, graduate of HEC, and Matthieu Blanc, master of business law. Permanently and up to date with the latest legislative developments.

Supervixed / paid numbers: how to recognize them and differentiate them ?

Free numbers, paid numbers, international prefixes … Difficult to find your way among the many telephone prefixes. Some are Franco-French and can only be used in France, when others allow France to designate. Some are free, others are increased. However, these surcharged numbers are subject to strict legal supervision. Their prices are regulated, and signage has been put in place: recall of prefixes in force in mainland France.

The numbers starting with 01, 02, 03, 04 and 05: the fixed lines

Like international numbers and their specific indicative, French numbers start with a regional indicative code. This prefix depends on their geographic location and go from 01 to 05. This rule obviously concerns the fixed lines only, and not the mobile lines.

The numbers are distributed as follows:

• 01: Ile de France;
• 02: North West of France (Pays de la Loire, Center, Basse-Normandie, Haute-Normandie, Brittany);
• 03: North-East of France (Franche-Comté, Bourgogne, Alsace, Lorraine, Picardie, Nord-Pas-de-Calais, Champagne-Ardenne);
• 04: South-East of France (Rhône-Alpes, Corsica, Provence-Alpes-Côte d’Azur, Auvergne, Corsica, Languedoc-Roussillon);
• 05: South-West of France (Poitou-Charentes, Limousin, Aquitaine, Midi-Pyrénées.

Map of telephone indicatives in France

The numbers starting with 06 and 07: mobile lines

These numbers are known to everyone. These are numbers related to mobile lines, awarded by the four operators of the French market. Only the prefix 06 was used until the combination possibilities do not start to run out. The numbers in 07 therefore arrived on May 3, 2010. Each of the two prefixes however offers 100 million different combinations !

With this type of number, there is no risk of being surcharged. Beware, however, to people who can call with beginners numbers by 06 or 07 and asking to recall this time on another type of number, which will be surcharged.

The numbers in 08, short and SVA numbers: recall of pricing

The surcharged numbers were reforming in 2015. There are only three types of numbers for public companies and services for public companies and services. We distinguish free numbers, surcharged numbers and numbers whose only communication is billed.

Classification and pricing

The numbers concerned by this legislative supervision can be made up of 10 digits starting with 08, or 4 to 6 digits starting with 1, 3 or 118. We are talking about NVA numbers (value added service) and short numbers. These numbers awarded by ARCEP provide access to services, for example telephone assistance. They can be the subject of three different pricing: free, normal and surcharged.

These numbers are not subject to any billing: neither on communications nor on the service. The numbers concerned are those with 4 digits starting with 30 or 31, as well as the 10 -digit numbers between 0800 and 0805.

The pricing of these numbers is the same as that to the classic fixed numbers. They are therefore dedicated to mobile or fixed packages. For an unlimited package, these calls are therefore “free”. The numbers concerned are those with 4 digits starting with 1 or 3, as well as the numbers including 10 digits between 0806 and 0809.

These calls are the subject of a double billing: Communication and service included. Communication is billed as a “normal” call, to which the price of the service is added. This invoicing is translated concretely into additional invoicing during the call. This will then be deducted directly from the subscriber’s bill, regardless of its package. Since 2015, professionals can no longer use these numbers for services intended for complaints.

Recognize and differentiate free and surcharged numbers.

Among these surcharged numbers, there are several types:

• The numbers in 081 : pricing less than € 0.06 per minute or € 0.15 per call;
• Those in 082 : pricing less than € 0.20 per minute or € 0.50 per call;
• The numbers in 089 : pricing less than € 0.80 per minute or € 3 per call.

Only 6 -digit numbers, starting with 118, can be subject to free invoicing.

The different types and classifications of surcharged numbers.

Also read what are the free numbers of mobile operators ?

“Color” signage established by professionals

To find out the pricing of calls, and in particular identify the surcharged numbers, three signage has been set up. Thanks to a color system, the consumer can recognize at a glance the type of number.

It is therefore necessary to distinguish:

• Green numbers : these numbers are free;
• Gray numbers : these numbers are not surcharged, only communication is billed;
• Purple numbers : these numbers are surcharged, communication and service are invoiced.

The signage colors of the numbers starting with 08.

A free price information message (MGIT) compulsory

In addition to color signage, Operators must prevent appellants before the surcharging of overcharging. This obligation, implemented since 2009, therefore concerns all SVA and surcharged numbers. The information message must last at least 10 seconds and specify the pricing methods. He must in particular decompose cost of the service and the cost of the communication. This MGIT thus leaves users to hang up before any billing.

Price information message: hang up before being billed

The people may be subject Set paid communication fees. In this case, a compulsory tariff information message will be disseminated in the preamble to the connection. Interlocutors can completely hang up before communication is established.

Fraudulent calls via a surcharged number

These surcharged numbers are sometimes the subject of fraudulent diversion. This kind of scam is called “Surprising number fraud” or ” Ping call “. The principle is simple: encourage users to recall a surcharged number. To do this, scammers have several techniques. Generally, They leave a fairly vague voice message To concern anyone. Sometimes it is simply a brief call, and then reveal the number in the list of calls in absence.

To avoid this kind of inconvenience, only one solution: Recognize the surcharged numbers and never recall them.

To read also how the Ping Call scam works and how to avoid it ?

The numbers starting with 09

This is a non -surcharged number, but also and above all non -geographic. Unlike the beginning numbers by 01 to 05, it is possible to keep them in the event of a move. These numbers have existed since 2006 and a decision by Arcep. They replace, with Internet service providers, the numbers in 08 which had the same function. The latter were however regularly confused with the surcharged numbers !

The numbers in 09 are only allocated to holders of an IP line, in other words an internet box. Only Internet Access providers can allocate them, in addition to geographic numbers.

There is a last type of number in 09: This is the crystal number. Orange thus offers companies a number starting with 09 69, intended for customer relations centers. It follows the prohibition to use surcharged numbers for this type of service, included in the law of modernization of the economy.

International prefixes

To be able to make an international call, it is necessary to compose the adequate telephone indicative. Each country has its own indicative, Even if some share the same. This is for example the case of Canada and the United States, the common indicative of which is 001.

An international prefix consists of 00, followed by a number of figures, ranging from 1 to 6. In France, the indicative is 0033, also written +33. However, to make a call abroad, it is necessary to replace the + with a double zero. This means that this is an international call. Thus, to make a call from abroad to France, it will be necessary to type 0033 followed by the desired number. Conversely, the number 0033 followed by a conventional phone number will appear on the screen in the event of an incoming foreign call.

To find out which country belongs to an international indicative, some sites also offer a targeted research system. Faster than consulting a list, just enter the country’s name, or the indicative concerned to obtain the corresponding indicative/country.

Read also list of telephone indicatives from all countries

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