Internet flower map

Please note, however, not all reports will give rise to changes to the site because the arcep is dependent on a lot of sources that it reuses and for which it does not master the possibilities of adjustment or the modification calendar.

My Internet connection

“My internet connection”: a cartographic search engine to find out the technologies and flows available for a given address as well as information on fiber deployments.

This fixed internet reference search engine brings together all the information on the flows offered by operators, for all fixed Internet technologies, in mainland France and overseas. The information is presented in the form of interactive and clickable cards. The site also gives access to aggregated coverage statistics to various administrative stitches (the municipality, the department and the region), useful for example for public decision -makers. For a more detailed presentation of the site, we invite you to consult our presentation brochure.

The site is put online has been accompanied, since the beta version of April 2020, with a collaborative approach with data and digital development experts with the sharing of algorithms which made it possible to build the different cards of the site. The results of this approach, called “my internet connection, the arcep opens the hood” can be viewed on a dedicated page on our website.

The objective of this page fair page page is to help you get started with the search engine, and answer the questions you might have.

How to use the speed card ?

This card allows you to learn about the flows offered at your address by technology and operators. Administrations and communities, of which ARCEP, use it, as well as its open data data, to precisely identify the maximum flows available by territory.

For a given address, the site displays:

• all the available operators;
• Available access technologies: Wired (fiber, cable, or copper (DSL)) and hertzian (4G fixed, HD and THD radio, satellite) network;
• Maximum flows that can be obtained.

The coloring of the card corresponds by default to the maximum speed available by land technologies (excluding satellite). It is possible to display the maximum speed available by wired technologies (DSL, fiber, cable) using the “Advanced display” button.

Maximum rates map (excluding satellite) centered on Raye-sur-Autheie (62). We can consult the flows available by address, such as here at 4 rue de Rapechy, and locate very precisely areas which do not yet have access to very high speed.

How to use the statistics card ?

This card, accessible with the “Advanced display” button, allows you to obtain, to various administrative stitches (region, department, commune), coverage statistics, that is, the rate of premises eligible for each technology and each class of flows. For debit class coverage, it is possible to view statistics that take into account all technologies, land technologies (excluding satellite), or wired technologies (DSL, fiber, cable). The card can be used, as well as its open data data, to follow quarter after quarter the evolution of the coverage of territories.

Map of the levels of premises eligible for 30 Mbit/s and more centered in the town of Raye-sur-Autheie (62). On the site we consult the eligibility of the municipality by flow levels and technology

How to use the “fiber deployments” cards

The site presents 6 technical cards specific to fiber which make it possible to consult the State and the terms of deployment of fiber networks as well as a provisional calendar of future deployments:

• 4 Fiber networks monitoring cards, by building, technical mesh (ZAPM), municipality, department and region;
• A card on the regulatory zoning of very dense areas (ZTD);
• A map on fiber provisional deployments.

A full description of these cards is available in the “Info” tab.

Fiber network deployment monitoring card by address, in Nantes.

Where the data comes from ?

The cards use the data provided by operators each quarter on the basis of regulatory decision n ° 2018-0169 of ARCEP. These data are declarative and may therefore be subject to changes.

Cards also use forecast data provided by the National Agency for Territorial Cohesion. They are finally based on data from the National Address Directorate, the Directorate General of Public Finance and the National Institute of Geographic Information and Forestry.

When the site data is used ?

ARCEP updates site data for the moment every 6 months approximately, by continuing automation work of the production process in order to eventually carry out a quarterly publication.

My address is not on the map, why ?

ARCEP does not produce data on addresses. If your address is not on the card, it is probably that it is not present in the source that we use. We integrate, when available, the addresses from the files of fiber infrastructure operators. When this data is not available, we integrate addresses from the cadastre or the database national address.

My town is not on the map, why ?

Data refer to the 2021 official geographic code. If the perimeter of your municipality has evolved since the beginning of 2020, the display on the map can be wrong. In addition, for a limited number of municipalities, the addresses that we reuse do not include any address.

The list of operators present at my address is not up to date, why ?

The frequency of updating cards being quarterly, the cover information at the address was able to evolve. Only operators’ websites are able to present up -to -date reference information on the eligibility of an address to a sales department and the offers offered by the operator.

The commercial presence of an operator in DSL can also be wrong: when it already offers a fiber offer at the same address, it is likely that it has made the commercial choice to no longer offer a DSL offer, even If he would be technically able to do so. This can also occasionally be the case between other technologies couples.

The list of technologies available at my address is not complete, why ?

In some cases, the data transmitted by operators fail to be paid perfectly with the point repository representing the addresses used by ARCEP and presented on the cart of the Reds, so that technologies however actually available to your address may not not appear there. Arcep teams work to limit the number of these cases as much as possible.

My flow is lower than that displayed on the map, why ?

The speeds displayed on the card are the theoretical maximum flows communicated to the arcep by operators. These flows may not be reached in a real situation, depending on the state of the network or its congestion.

For DSL technologies (ADSL, VDSL2, etc.), the arcep assesses flows from the estimated attenuation of each line. This attenuation does not provide certainty with specific flow. Thus, two lines with the same attenuation can have real flows of several Mbits/s, even dozens of Mbits/s, apart. For a given attenuation, a line therefore has a probability of having a given flow. This probability is evaluated thanks to the measurement campaigns carried out by operators. For more reliability in the display of the proposed flows, the authority retains intervals which ensure that, even at their ends, a line has a high probability of having a speed actually included in the announced interval.

For other wired technologies (fiber and cable), ARCEP does not do this mitigation calculation work because its impact is very limited on the available flows.

For non -wired technologies (4G Fixed, HD and THD Radio, Satellite), the maximum uprights and descendants announced by operators were voluntarily limited by Arcep. This limitation does not bear witness to the inability of operators to properly offer such maximum flows, but rather the greatest variability of these flows for fixed uses, including over time.

Fiber is not available at my address, why ?

The deployment of fiber optic networks to the subscriber is progressive. You can see the condition of the fiber deployment at your address by consulting the “Fiber deployments (mapfiber deployments.arcep.fr) ”, accessible via The menu at the top right of the site, which returns to Cartefiber.arcep.Fr.

When the fiber will be available at home ?

ARCEP publishes a provisional map of fiber deployments, resulting in particular from data collected, from public initiative networks projects carried out by local authorities, by the National Agency for Cohesion of Territories. This card is accessible by clicking on the “Fiber deployments (mapfiber deployments.arcep.fr) “, then on the” advanced mode “in the menu in the right base of the site, then on the forecast view.

Furnished deployment monitoring card of fiber networks, around Montélimar.

Who is the operator responsible for the deployment of fiber in my town ?

If the fiber has already started to be deployed in your municipality, you can refer to Cartefiber.arcep.fr, accessible via the menu at the top right of the site. To have access to infra -communal information, you can select the “advanced mode” at the bottom left, then the view of the “PM rear zones” (corresponding roughly to the scale of a neighborhood). Then click on your neighborhood to find out the name of the infrastructure operator.

If the deployment of fiber has not started in your municipality, you can refer to the forecast card of fiber deployments from data from the National Agency for Territorial Cohesion.

I have a problem with my operator, or with an “my internet connection” card, what to do ?

You can point out your problem on our platform I lale the arcep (https: // jalerte.arcep.Fr/). In the event of a report on the site, we invite you to select the “Fixed / Internet” section, then the “website” my internet “category”.

You will also find – following your report – advice adapted to your situation.

I wish to find out about the mobile coverage, how to do ?

You can consult Monreseaumobile.arcep.en which presents cards to compare the performance of the four main mobile operators in terms of coverage and quality of service. For more information, find on our site the presentation of Monreseaumobile.arcep.Fr.

Where to find more technical documentation ?

ARCEP has developed an infrastructure and algorithms to collect and use the data of operators and third -party players in order to produce my internet connection. If you want to know the technical details of this work that is still in progress, you can consult our technical documentation page.

How to contact Arcep about this FAQ ?

If you have not found any answers to your questions in this FAQ, or if you want to report an inaccuracy about the cards of my Internet connection, only one address: Maconnexioninternet [A] Arcep.Fr

Please note, however, not all reports will give rise to changes to the site because the arcep is dependent on a lot of sources that it reuses and for which it does not master the possibilities of adjustment or the modification calendar.

Internet flower map

What is the Internet debit near you ? What is the connection speed of your neighbors ? To find out more about the flows of Orange, SFR, Free and Bouygues Telecom, Degrouptest geolocalizing on a map of France the speedtes made on its site.

How to participate in the cart cart ?

You can enrich the card by simply checking the speed of your connection with the speedtest offered by DEGROUPTEST. In a few seconds, the test analyzes the downhill flow, the amount rising and the latency time of your connection.

How to activate geolocation ?

Thanks to the geolocation provided by your browser, the result of your flow test will be automatically placed on the card. You just have to accept geolocation when your browser asks for permission. You can also activate it in your browser settings (see our Frequently Questions below).

Find out more about the degreptest flower map

Your questions . Our answers

What is the source of the data displayed on the card ?

The data indicated on the card (operator / date / debit / debit amount) come from the results of the debit tests carried out on the Degrouptest and Ariase sites. Only valid and localized tests are displayed.

Why my speedtest is not displayed on the card ?

• The test is not yet visible because the card has not yet been updated (update every 15 minutes)
• The test may be saved on the map but not exactly at your address (geolocation is sometimes imprecise up to 200 meters)
• The test could not be geolocated (it is necessary to authorize the geolocation of the browser)
• The test is not “valid” because it does not meet the criteria used to be displayed on the card (see the FAQ below)

What are the criteria for a speedtest to be visible on the card ?

• The tests only concern fixed internet connections (are therefore excluded the speedtes made on a 4G or 5G network)
• The test must be geolocated via the web browser
• The test must relate to a national network operator (Orange / SFR / Free / Bouygues Telecom)
• The test must be complete (Download, Upload and Ping OK)

The debit displayed on the card corresponds to the maximum speed possible at this address ?

No, the value published on the card represents only a speed test carried out at an instant T in special conditions. Certain criteria (operator, box subscription, wired or wifi connection mode, use of connection at the time of the test, computer equipment performance. ) can influence the test result. To find out the theoretical speed of Internet connections to an address, it is necessary to check its eligibility.

How to activate the geolocation of the card ?

You can of course agree to share your position via your browser (see below) or click directly on the geolocation icon located on the card.

How to activate geolocation with the Chrome browser ?

• At the top right, click on the menu with the 3 points
• Then in the “Settings” menu
• then in the “Security and confidentiality” section
• Finally, in “Site parameters”, check that the DegroupSet site can access your geographical position

How to activate geolocation with the Firefox browser ?

• Click on the “GPS” icon just to the left of the URL https: // www.degreptest.com in the address bar
• Click on “Authorize”