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Locate my Samsung Galaxy device | Samsung France, SmartThings Find function | Apps and services | Samsung Ca_fr

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SmartThings Find function

Android 8 version

Locate my Samsung Galaxy device

You have lost your smartphone, tablet, connected watch or your headphones ?

Samsung offers several services allowing you to find your Galaxy devices:

Galaxy Watch connected watch

Android 8 version

Android 8 version

or later

Buds Plus models

Live Buds and Pro Buds

Mobile tracing

Noticed : SMARTTHINGS FIND also allows you to lock or unlock your device, save your data or delete it remotely. To find out in detail all the actions you can perform with SMARTTHINGS FIND, Consult our dedicated FAQ.

If you have lost one of your devices, don’t panic ! Open the SmartThings application and use SmartThings Find to locate it. Thus, all devices connected to your Samsung account will appear on a card so that you know precisely where they are.

Noticed : To use this service, you must allow the application to access your position.

Activate the Find SmartThings function

To do this, you must first install the SmartThings application and then start the SmartThings Find function. Once installed, open the application Smartthings and follow the steps below:

Selection of the Life tab of the SmartTHings application Selection of the Life tab of the SmartTHings application

1. Select the tab Life.

Access to the Find category of the SmartThings Find application Access to the Find category of the SmartThings Find application

2. Scroll down the screen and press the category Find In Other services.

Starting the option of location of devices on the SmartThings application Starting the option of location of devices on the SmartThings application

3. Then press To start up.

Selection of devices to locate via the SmartThings Find application Selection of devices to locate via the SmartThings Find application

4. Select the devices you want to locate and then press Finished.

Starting the location of devices via the SmartThings application Starting the location of devices via the SmartThings application

5 Press Start again.

Once SmartThings Find is activated

A card is displayed. Scroll the list of devices that appear at the bottom of the screen to see their position.

  1. You have the option of ringing geolocated devices by pressing on To ring.
  2. Press the icon Menu In order to display the list of connected devices.
  3. By pressing the icon More The following options will appear:
  • Look for : serves to scan the surroundings. If the device is detected, you will receive a notification.
  • Navigate : Open Google Maps to help you find the fastest route to access your device.
  • Share the device position : by activating this option you can share the position of your device with the member of your choice.

Selecting the option for ringing devices via the SmartThings application Selecting the option for ringing devices via the SmartThings application

Selecting the Find SmartThings menu icon via the SmartThings application Selecting the Find SmartThings menu icon via the SmartThings application

Selection of the tab more options from the SmartThings application Selection of the tab more options from the SmartThings application

If you close and open the SmartTHings application again, the position of your devices will appear directly in the Find category of the Vie tab, as below.

Overview of the position of a device via the SmartThings application

To delete the card of the geolocation service of SmartTHings Find from the SmartTHings application, you just have to go to the life tab then press on More options (the three vertical points at the top right of the screen) and confirm by selecting delete. You can reinstall it again if you wish. Deleting this smartthing card does not uninstall the SmartThings Find function.

  • If the lost device no longer has a battery or if the Bluetooth signal no longer works, it cannot be found via detection offline.
  • If your Galaxy Buds are lost while they are inside their case, geolocation will not be confirmed.
  • When no other Galaxy apparatus can help the location of that lost nearby, geolocation will not be confirmed.
  • If you think your device has been stolen, do not go to the place indicated on the card. Contact the police.

SmartThings Find function

Find My Mobile is now part of SmartThings Find.

Did you lose something? Find your tablet, watch, galaxy phone and other devices thanks to SmartThings Find.
New features and improvements facilitate the search for your devices.

The Galaxy Book, the Galaxy Tab and the smart phone Galaxy display the SmartThings Find screen. The last location followed by the lost device, an ultra galaxy S23, is displayed. A Smarttag label, Galaxy Buds headsets and the Galaxy Watch watch are displayed to indicate that they can also be used with SmartThings Find. The Galaxy Watch watch displays the text

What to do if I lose my mobile?

Access the “SmartTHings Find” website and find or lock your device, and save the data.

Locate my phone

You can follow the location and the approximate route of your lost device.
If you have activated the option send the last position in the finding my mobile settings, its last known location will be sent to the server before it goes out.

* The availability of the service is likely to vary depending on the device and the operating system.

An intelligent telephone displays the location of an ultra lost Galaxy S23. In the lower part of the screen, there are functions of functions that can control the device remotely An intelligent telephone displays the location of an ultra lost Galaxy S23. In the lower part of the screen, there are functions of functions that can control the device remotely

Lock my screen

On the lost device, you can lock the screen, the on button and Samsung Pay.

A phone displayed my screen. The lost device was unlocked A phone displayed my screen. The lost device was unlocked

Ring my phone

If your phone is nearby, you can find it by letting yourself be guided by the ringtone that will resonate for 1 minute at full volume.

A phone comes to ring my phone. A Start button is displayed at the bottom A phone comes to ring my phone. A Start button is displayed at the bottom

Save your data

You can save your data on Samsung Cloud.

* If your phone is not connected to any Wi-Fi network, it will connect to your mobile network; additional costs that can therefore be invoiced according to your package.

A phone displays save my device. A list of backups on Samsung Cloud A phone displays save my device. A list of backups on Samsung Cloud

Unlock your screen even if you forgot your password

No need to worry if you forgot the screen locking code of your device
(For example, the screen can be locked by PIN code, password, diagram, fingerprints and iris).
You can reset the screen lock remotely from the SmartThings Find website.

A laptop and a phone display the Find My Mobile screen, and the unlock my device to show that both can activate this function

Even offline devices
can be found

As soon as offline finding (offline search) is activated, your galaxy can be detected if it is on, even if the mobile data is disabled. Other Galaxy devices will participate in the search for your galaxy as “find nodes” (research nodes) transmit signals to the server that shares the location of your lost phone. So activate offline finding and become an assistant yourself now: you will be in good hands if your loss a device later.

On the left, someone with a phone the screen displays a plan with the lost device position. On the right, there is a zoom before from the same plan On the left, someone with a phone the screen displays a plan with the lost device position. On the right, there is a zoom before from the same plan

Your other galaxy devices can help you

Find your Galaxy Smarttag, your watch or your Buds on the SmartThings Find website, and control these devices remotely. If you activate Offline Finding (offline search) to register your mobile or tablet as “find node” (search node), you can easily find your galaxy buds, smarttag and watch in case of disappearance.

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