Livebox 5: Access the home page to check the connection condition – Orange assistance, Livebox 4: Access the administration interface – Orange assistance
Livebox 4: Access the administration interface
If the previous page is not displayed, launch the Ma Livebox application and click on my wifi.
Livebox 5: access the home page to check the connection condition
You cannot browse the internet with your computer: it may be disconnected from the livebox. To check it, please test access to the livebox home page with your browser. If this home page is not displayed, it means that your navigation problem is due to a link between your computer and the livebox.
Before you start
- Perform the test below with the computer that poses navigation problems.
You can have a smartphone or tablet and download the Ma Livebox application.
Access the livebox home page
- Open your Internet browser (Chrome, Mozilla Firefox, Internet Explorer, Safari . ))
- Grab 192.168.1.1 Or http: // livebox/ in the address bar.
- Press the key Entrance your keyboard.
Check that the livebox home page appears
You arrive on the home page of the Livebox 5.
If your browser displays an error message instead of the livebox home page, your navigation problem is at the connection level (WiFi, Ethernet, Connectivity Accessory . ) between your computer and the livebox.
Use the my livebox application
If the previous page is not displayed, launch the Ma Livebox application and click on my wifi.
- If your computer is not visible, check the status of wifi or Ethernet connection.
- If your PC is visible, the navigation problem can come from a software component in your PC level.
Livebox 4: Access the administration interface
The administration interface allows you to configure the different features of your Livebox (guest WiFi, Access Restriction range for equipment. )). Here is the procedure to connect to its interface.
Before you start
- Check that your Livebox 4 is on.
- Connect your computer in ethernet or WiFi under Windows 10, Windows 8, Windows 7 or Mac OS.
If your computer is connected to the network of your company (if you use a VPN), remember to disconnect it before connecting to the administration interface of your Livebox.
Access the administration interface
- Open your Internet browser (Firefox, Chrome, Edge . ))
- In the address bar, enter Livebox/ Or 192.168.1.1
- Press the key Entrance your keyboard.
Do not confuse the address bar of your browser with the field of your search engine. Likewise, don’t grab L minuscule instead of 1 : address 192.168.L.L would not work.
Identify on the interface
- In the authentication window that appears, enter your password.
- Click on the button Connection.
If you have not changed it, the default password consists of the first eight characters (without space) of the safety key. You will get it by pressing the button I of your livebox.
Modify the parameters
You arrive on the window Administration – My favorites. You can now change the settings of your Livebox 4.
Livebox Play: access the configuration interface
In some cases such as the connection of a game console or the limitation of internet access to certain devices, the configuration of the Livebox Play is necessary. Here is the procedure to access the configuration interface.
First access to the interface
Before you start
- Check that your Livebox Play is on.
- Check that your computer is turned on and connected to your Livebox (Ethernet or WiFi).
If your computer is connected to the network of your company (if you use a VPN), remember to disconnect it before connecting to the administration interface of your Livebox.
Access the configuration interface
- Open your Internet browser (Firefox, Chrome, Edge . ))
- In the address bar, enter Livebox/ Or 192.168.1.1
- Press the key Entrance your keyboard.
Do not confuse the address bar of your browser with the field of your search engine. Likewise, don’t grab L minuscule instead of 1 : address 192.168.L.L would not work.
Create your new password
- During your first connection to the interface, a password creation page will appear.
The password must be composed of 8 to 32 alphanumeric characters including at least one capital letter, a tiny and a number.
- Click Save.
Identify on the interface
Modify the parameters
You can now change the settings of your Livebox Play by clicking on the top tabs, then browsing the left menus.
Access to the interface
Before you start
- Check that your Livebox Play is on.
- Check that your computer is turned on and connected to your Livebox (Ethernet or WiFi).
Access the interface
- Open your Internet browser (Chrome, Mozilla Firefox, Internet Explorer, Safari . ))
- Grab http: // livebox/ Or 192.168.1.1 in the address bar.
- Press the key Entrance your keyboard.
Do not confuse the address bar of your browser which is at the top of the web page with the search field of the search engine (here, Google, etc.). Likewise, don’t grab L minuscule instead of 1 : address 192.168.L.L would not work.
Identify on the interface
- enter your password.
In the case of an exchange, the password is the same as your old livebox thanks to the backup and automatic catering function.
- Click Connection.
If you forgot your password click on Forgotten password or first connection.
Modify the parameters
You can now change the settings of your Livebox Play by clicking on the top tabs, then browsing the left menus.