How is a fiber connection to an old house

Know that if you are a tenant, your owner cannot oppose the connection From your fiber apartment (according to article 1 of the law of July 6, 1966). However, he is Preferable to keep it informed, To avoid any dispute during the inventory of exit, in view of the modifications made to the accommodation.

Install optical fiber in an apartment: eligibility and cost

You want to go from your old ADSL Internet offer to a fiber offer ? Your apartment is newly eligible for optical fiber ? Several reasons can encourage you to install optical fiber in your apartment. But what are the steps ? How it goes and which contact ? We explain everything to you on the fiber installation in an apartment.

• The essential
• Install the fiber in an apartment is free. The costs linked to the intervention by a technician are Supported by your operator.
• As a tenant, you do not need your owner’s authorization to install the fiber in the apartment you occupy. This is called “right to fiber“”.
• Installation of hard fiber between 3 and 4 hours. You must be here Throughout the duration of the intervention.

How to get fiber in your apartment ?

You want to benefit from faster connection and flow rates in your home ? To install the fiber in your apartment, Several prerequisites must be taken into account : Connection of the building, eligibility test.

Test your eligibility for fiber technology (FTTH or FTTLA)

To have the fiber optics, you must above all be eligible to this technology. It means that Your building must also be connected. To find out if this is the case, it is possible to do a fiber eligibility test which will make it possible to determine whether the installation and connection is possible or not, thanks to your postal address.

Test your fiber optic eligibility

Depending on the results, your apartment can be eligible for “FTTH” optical fiber (Fiber to the Home) or “Fttla” coaxial fiber (Fiber to the last amplifier)). More simply, this means that the envisaged fiber connection can be done:

• From the “NRO” optical connection node (technical room where the various fiber equipment of an operator) are placed to your home.
• From an optical knot (case located in the street or in the basement of your building) to your accommodation.

The difference between FTTH optical fiber and Fttla coaxial fiber is therefore played on the last meters. Either a fiber optic cable is used throughout the record Until your box (“100% fiber”), either a coaxial cable (often already present in buildings) is used From the nearest fiber amplifier.

Fiber fiber ftth or fttla: what does it change ? Regardless of the fiber technology used (FTTH or FTTLA), Theoretical download internet speeds remain very satisfactory : 1 Gbit/s with FTTLA fiber and 8 Gbit/s with FTTH fiber. However, we observe some greater differences on the theoretical internet flows : up to 1 gbit/s in ftth and 100 mbit/s in fttla.

Choose a new fiber offer or make an appointment with your current operator

Going from ADSL to optical fiber can be an opportunity to Change offer or operator. Indeed, there are differences between ISPs in terms of flows, prices or even commitment period. Depending on your needs, it can therefore be interesting to compare fiber offers that exist on the market:

Building fiber by Orange, Free, Bouygues or SFR, is it possible to choose another operator ? Know that nothing forces you to choose an internet box subscription from the operator who has installed fiber in your building. Thus, if the fiber optic connection has been made for example by Orange, you can absolutely subscribe to an SFR, Bouygues or Free offer.

Free referencing of fiber boxes (not exhaustive) classified by price.

In any case, whether you change operator or not, install the fiber in your apartment requires the arrival of a technician and therefore to make an appointment. Namely, with the extension of the fiber network in France, the meetings are to more and more coveted And the intervention period may be extended.

It is difficult to give a waiting period to make an appointment with a fiber technician, because it depends on many criteria: region and department in which you live, chosen operator. Deadlines can go from 15 days to several months.

How is the installation of the fiber optics of the building in my apartment ?

Once the appointment is set with the operator, the installation of the fiber in your apartment can start. So that the technician can install fiber optics without difficulty and avoid any delay in the connection, it is important to prepare the ground.

Before the appointment, prepare your accommodation

Between the arrival of the technician on D-Day and the making of your appointment, you have several days (or even weeks) to best prepare his arrival. Indeed, to ensure the smooth running of the intervention, you must:

• Be available throughout the duration of the installation. Install fiber optics in a hard apartment generally between 3 and 4 hours.
• Get space (furniture or other personal belongings) around the future fiber plug, in order not to interfere and delay the intervention of the technician.
• Prevent your owner In case you are a tenant of your accommodation. Do not panic, this cannot oppose the installation of the fiber in the accommodation you occupy in the name of “right to fiber optics“”.
• Identify where the technical room is located allowing the fiber to be connected to your apartment and make sure that it be accessible on the day of the installation. To do this, we advise you to contact your goalkeeper or owner some time before. He can thus give you the keys to the premises in question if possible or be present on site to open it himself on the day of the installation.

Respect for these different stages will allow you to avoid any delay or problem which can slow down your access to fiber. Indeed, if the technician finds himself blocked during installation (impossibility of accessing the technical room for example), you will have to take an appointment To finalize the installation of optical fiber (sometimes several days or weeks after depending on availability).

Take advantage of fiber box offers + mobile package with reduction

During the technician’s intervention in your home

When the technician starts the installation of the fiber, the latter generally proceeds directly to Outdoor connection to your accommodation. These manipulations consist in recovering the Pbo (Optical connection point) which corresponds to your apartment and fiber From this point at your home.

Once this step has been made, the fiber installation in your apartment can really start:

1. With the expertise of the technician, Choose the location of the Optical Teminal Pick (PTO). It will be this place that he will have to connect your future box Internet.
2. Once the fiber socket has been chosen, the technician will Pull a PBO cable (Optical connection point) located outside your apartment at the PTO (Optical Teminal Take).

It may happen that the professional chooses to pierce a hole in the wall To bring the fiber cable to the interior of the apartment, and advance it along the door frame and complaints until the plug. Indeed, If it is not possible to go through the telephone network To install the fiber in the accommodation, this is the only solution.

Finally, the fiber technician does not arrive empty -handed. It is to him that Your operator gives all of your box equipment. Thus, to ensure that the installation and connection of fiber in your accommodation is functional, it will carry out the connections of your equipment.

How much is the installation of the fiber in an apartment ?

The cost of installing the fiber optics in a building is Supported by operators (vertical recalling). The fiber connection by the building technician to your apartment is also free. The cost of the installation can vary in some rare and very precise cases (installation of a chute for example), and the price must be communicated to you before the intervention. To avoid any unpleasant surprises, do not hesitate to also ask your operator if the connection of your devices is free.

The installation of the fiber can be paid or not supported by the operator Lorque you live in a detached house. In this case, the price varies according to the chosen connection. If you own an apartment and your neighborhood has just been connected to the fiber optics, you can Contact the co -ownership trustee. The vote concerning the connection to the fiber of your building may be voted at the next general condominium assembly.

You want to compare the available box offers available ?

Tenant and owner: what are the rights and obligations of each ?

Know that if you are a tenant, your owner cannot oppose the connection From your fiber apartment (according to article 1 of the law of July 6, 1966). However, he is Preferable to keep it informed, To avoid any dispute during the inventory of exit, in view of the modifications made to the accommodation.

If you are the owner, he is not not necessary to have the agreement of the trustee or co -owners before initiating the work.

Problem during or after installing the fiber in my apartment: what to do ?

“My building is connected to the fiber but not my apartment”, “connected building but no fiber box”. Many testimonies share a recurring problem linked to the installation of the fiber in their building. Indeed, although it is connected, it is not not possible to benefit from it in their accommodation. If you are in this situation, know that the causes can be very numerous: poorly carried out pre-fication, work requiring the agreement of the trustee or even obstruction of the sheaths.

Indeed, it is not uncommon that during the installation of the fiber, the technician meets a Problem related to the sheath, which can simply be absent or blocked. This rigid or flexible sheath makes it possible to camouflage the fiber connection in the common areas, in a concern of cleanliness and discretion. If that happens to you, you must obtain an authorization from the trustee of the building to make a connection visible.

My trustee refuses the connection to the optical fible if your trustee refuses the connection of the fiber optics apparently to your apartment, it must you must give an alternative solution due to the right to fiber you have. He can also accept the apparent connection but communicate special mentions Conserving the work to be carried out (these conditions must then be transmitted to the technician in charge of the intervention).

If you are having a problem of this kind or a completely different problem when installing the fiber in your accommodation, do not hesitate to Also consult your neighboring. Indeed, some of your neighbors have been able to experience a similar problem and find a solution that they can communicate to you.

Updated on 06/21/2023

Need to compare Internet packages ?

How is a fiber connection to an old house ?

You live in an old house and you want to use the fiber optic network to improve your internet connection ? If your accommodation is eligible for fiber, just connect your accommodation and finalize the installation of equipment. How does the fiber connection take place in an old house ? We’ll be guiding you in your procedures.

SFR fiber information & installation:

• THE Connection to optical fiber is possible In old house if your accommodation is eligible.
• You have to make an appointment with A technician to organize the installation of fiber.
• Plan between 2 hours and 4 hours for the connection and complete installation of equipment.
• The connection of the SFR fiber costs from 149 €.

How is the installation of fiber in old house ?

The installation of the optical fiber (Or Ftth To “fiber to the home”) consists in connecting the fiber from end to end “. This means that the termination of the optical cable is found directly in your accommodation, that is why the intervention of a technician is essential. To date, optical fiber is technology that provides internet connection the most efficient.

The connection and installation of the fiber are commonly performed procedures, fairly simple and fast. To do this, you must respect certain steps:

• Test eligibility Optical fiber of your home.
• Make an appointment with a technician and fix the installation date.
• Prepare the technician’s intervention : We explain a little lower how to prepare to facilitate the technician’s work.

Fiber installation: testing my SFR optical fiber eligibility

At first, you must make sure that Your house is well eligible fiber optics. If the question no longer arises for the most recent constructions, it may happen that some old houses are not equipped to receive fiber. To be sure, there are different ways to test your eligibility:

1. Go to the SFR site in the section “Box offers”, Enter your postal address in the box provided for this purpose then click on “Test”.
2. Quickly test your eligibility in contacting one of our advisers ::

I am not eligible for optical fiber in the event of non -eligibility for FTTH optical fiber, you can opt for the Fttla coaxial fiber otherwise called Thd network (Very high speed). SFR is the only operator to offer this technology. Find all the information on the Thd network and the SFR BOX THD offers In our dedicated articles.

Prepare the installation of fiber: make an appointment with a technician

Once the eligibility of your individual house has been confirmed, you can now Subscribe the SFR Fiber offer of your choice. When you subscribe to your contract, you can Make an appointment with a technician with the operator so that he connects fiber optics in your accommodation.

We remind you that in the case of a old house, You cannot do without the technician’s intervention to connect your accommodation to fiber. Indeed, this type of house installation requires special manipulations which can be more or less obvious Depending on the seniority of your home.

THE intervention delay of an SFR technician is rather fast, You can agree with the date and the niche that suits you directly by phone.

Receive my equipment according to The SFR Fiber Subscribed, Your equipment will be shipped to you either in relay point, Delivered to your home by a factor, either directly provided by the technician The day of his intervention.

How to prepare for the technician’s intervention

The day of the technician’s arrival is coming ? A few good practices can be useful for you for Best to the technician’s work as well as possible And Optimize your time intervention. Depending on the type of house you live in and its seniority, fiber connecting is more or less obvious and fast. In order to avoid any risk of a second displacement, it is preferable to prepare your coming upstream.

Make you available on the day of the intervention

It is necessary that You are on site throughout the duration of the intervention, Because the technician will need to access certain parts of your property. You will also have to tell him in which room and where to install the equipment. Without forgetting that you will have the opportunity to ask him all the questions that you want on the operation and commissioning of your Internet box.

Once the date and the time slot has been set, make sure you are reachable The day of the intervention. Indeed, the technician seeks to contact you To inform you of his arrival and make sure you are well at your home.

If you are unfortunately forced to cancel the appointment, it is important that You contact SFR as soon as possible. Otherwise, if the technician has moved but you were not present, travelling expenses you will be charged. You will then have to agree on a new date, subject to availability.

Identify where the telecom sheath is

Before any intervention, it is essential to verify that your accommodation is able to connect. If works impose on themselves, they will have to be made Before the arrival of the technician, otherwise he will not be able to connect the fiber optics.

At first, you must Identify where the cable sheath is of your house. Know that the scabbard is in the telecom By which your telephone line also passes. If you have just moved, you may not know where it is buried. Generally, the telecom gaze is buried at the limit of private property.

Finding it is not enough, it is important to make sure it is in good condition, that the sheaths are not obstructed and that they are accessible for optical cable print. If in doubt about his condition or if you have not found the look, you can call on a Equipped professional For this kind of procedure.

Deployment of underground fiber if your scabbard is clogged and does not allow the fiber draw, it is advisable to Identify where the blockage comes from. If it is on your private property, the rehabilitation work will be Your burden. On the other hand, if your scabbard is on the public highway, The expert will have to make a observation Before making repairs.

Perform a fiber connection in an old house

Installation of fiber in individual house: scheme step by step

The installation of fiber optics in a house requires a few steps:

1. THE Connection of your home fiber optics outside from home: depending on the type of installation in place in your neighborhood, the connection will be done either by underground, either air.
2. Installation of your equipment SFR Fiber Box inside home.
3. There start -up and the configuration of all your devices.

Step 1: Fiber connection

To connect your accommodation, the technician must draw the cables until fiber housing installed in your street, called the Optical connection point Or Optical connection node. Depending on your place of residence, this point can be found two different locations and require a different connection ::

• Air connection : if the optical connection point is in height, on a electric pole Most often, the technician will carry out a small drill above your front door to have the optical cable sent to your home.
• Underground connection : if the point is in the Runderground telecom From your property, the technician will pass the cables by the already existing sheaths. These are the same sheaths used for cables in your telephone line.

Step 2: Installation of fiber in the home

Once the optical cables have been pulled to your home, they must be connected to a Optical termination point.

It’s about wall box that the technician installs inside your house so that you can capture the fiber network. Most often, this case is installed in the living room because it is mainly in this room that the equipment is connected (Internet box, television, fixed telephone. )).

The technician will probably recommend you the most optimal location Depending on the configuration of your part and your connections. You can also tell him where you want to position it to respect the aesthetics of your room.

It is then enough for the technician to set the wall outlet at the desired location and pass the cables in your plinths or in any Gaines already installed so that it remains as discreet as possible.

Step 3: Building of devices

This is the last step before you can take advantage of your Internet connection ! The technician can now plug in your box and turn it on to show you how to operate it. He will then connect your SFR TV decoder to your SFR Fiber box. Take advantage of this moment to ask him all the questions that will allow you to take hold of your equipment.

Finalization of the intervention at the end of the installation of your SFR Fiber box, you will sign a Intervention report validating the good start of your SFR Fiber equipment.

SFR fiber information & installation:

What is the price of installing fiber in individual house ?

Depending on the operators, the pricing conditions fiber connection are not the same. If you subscribe a SFR Fiber offer, of the costs are to be expected for your connection. In the case of a individual house, two prices apply according to the terms of connection of your fiber:

• For a underground connection, installation costs amount to 149 €.
• For a air connection, installation costs amount to 299 €.

What is the fiber installation duration ?

Plan between 2 hours and 4 hours maximum intervention for the full fiber installation. Indeed, the technician must take care of the external connection then the installation of the fiber and the equipment inside your home.

The duration of intervention may however vary Depending on the conditions for the development of your technical infrastructure and the ease that the technician will have to intervene. As mentioned above, you will save precious time at Identify the location of the sleeves upstream cables and especially to ensure their tightness. It would be regrettable for the technician to leave without having had the opportunity to intervene.

Installation of SFR fiber: Subscribe an SFR fiber offer

It seems obvious, but you cannot install the fiber without having previously Subscribed an SFR Fiber offer. You have the choice between Three ranges of fiber boxes : the offer Starter, Power and Premium. To help you in your choice, we have gathered the three SFR fiber offers in the same table with the Prices and services included.

How to contact SFR customer service if necessary ?

If you want Talk to an SFR advisor About your SFR Fiber contract or your connection, you can:

1. Compose it 1023 To contact the SFR customer service. With this number, you can reach technical assistance of SFR in case of technical problems on your equipment. It is open from Monday to Saturday 8 a.m. to 9 p.m.
2. Compose it 1099 To contact the Commercial service If you wish to take out an SFR offer or have information on commercial offers. It is open 7 a.m. from 9 a.m. to 10 p.m.
3. Contact SFR customer service by cat directly on the SFR website.
4. If you are SFR customer, you can also use The SFR & Moi application To follow your contract and find answers to your questions thanks to the FAQ.

Info & subscription

How long to install the fiber ?

The deployment of optical fiber continues at high speed in France. Having access to very high speed at home has many advantages, especially for telework and distractions ! How long to install the fiber ? How to proceed ? Which operator to choose ? here are the answers to your questions !

How to know if your accommodation is eligible for fiber ?

Optical fiber should be available for everyone by 2023. But currently, some sectors do not have access to fiber, especially in rural areas. The deployment of the fiber network represents a heavy investment and if the access providers want to be able to offer a relatively accessible subscription, they must limit installation costs.

To find out if you are eligible, you can do an online eligibility test on supplier sites. You can also go to the store or call them.

How long to install the fiber ?

The time to install optical fiber varies depending on the facilities existing in your home.

This article may also interest you : How to know if we have 5g ?

How long to install the fiber optics in an unconnected accommodation ?

If you live in a building, whether you are a tenant, owner or co-owner, you can request the connection of it to fiber. However, the project must be voted at the general meeting and request a few months of deadlines. Once the project is validated, the connection costs are the responsibility of the operator.

In individual houses, the deadlines are much faster, but count 150 € for an aerial connection and 300 € for an underground connection. However, some operators offer connection costs.

If the accommodation has not yet been connected, the technicians will equip your home, either with an optical connection case (FTTLA) or optical sockets (FTTH). Depending on the existing installation (aerial or underground) and the distance between your home and the nearest connection point, the appointment can last between 2 and 4 hours.

According to the chosen access provider, the technologies used are different, ask your operator !

• The FTTH or Fiber to the Home consists in installing a fiber optic socket directly inside your home. Your connection is then more stable and its flow is higher.
• The fttla or fiber to the last amplifier : With this technology, the link stops at the last optical knot (usually in your street, in the building of the building or in your garage) and connects the accommodation with a coaxial cable. Faster, because it requires little work, it is nevertheless less efficient than the first.

Deadlines by operators ::

• SFR : the technician intervenes within three weeks of your request. The activation of the line is immediate.
• Orange : the technician’s passage is done within 15 days, your line is activated immediately.
• Bouygues : Connection times can go up to 30 days. The technician activates the line in his way.
• Free : count between one and four weeks to be wired in very high speed.